2023 FORD MUSTANG MACH E towing

TOWING YOUR VEHICLE – TROUBLESHOOTING
TOWING YOUR VEHICLE – INFORMATION MESSAGES
DescriptionMessage
Displays to remind you to release the parking brake to emer-gency tow your vehicle.Neutral Tow RemovePark Brake for Towing
Displays when emergency tow is off.Neutral Tow Disengaged
Displays to remind you to switch off the vehicle to emergencytow your vehicle.Neutral Tow EngagedTurn Ignition Off forTowing
Displays to remind you that emergency towing is active. Toexit emergency towing, shift to park (P).Neutral tow engagedDepress Brake and SelectPark to Exit Neutral Tow
Note:You cannot recreationally tow your vehicle. You can only emergency tow your vehicle.
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2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMTowing Your Vehicle

WHAT IS FORD PROTECT
Protect yourself from the rising cost ofvehicle repairs with a Ford Protectextended service plan.
Ford Protect Extended ServicePlans - United States Only
Ford Protect extended service plans meanpeace of mind. Extended service plans arebacked by Ford Motor Company, andprovide more protection beyond the NewVehicle Limited Warranty coverage. Whenyou visit your Ford Dealer, insist on the FordProtect extended service plan.
Ford Protect Can Quickly Pay for Itself
One trip to the service center could easilyexceed the price of your Ford Protectextended service plan. With the FordProtect extended service plan, youminimize your risk for unexpected repairbills and rising repair costs.
Up to 1,000+ Covered VehicleComponents
There are four mechanical Ford Protectextended service plans with different levelsof coverage. Ask your authorized dealer fordetails.
1.PremiumCARE - Our mostcomprehensive coverage. With over1,000 covered components, this planis so complete it is probably easier tolist what is not covered.
2.ExtraCARE - Covers 113 components,and includes many high-tech items.
3.BaseCARE - Covers 84 components.
Ford Protect extended service plans arehonored by all authorized Ford dealers inthe United States, Canada and Mexico.
That means you get:
•Reliable, quality service at any Ford orLincoln dealership.
•Repairs performed by factory trainedtechnicians, using genuine parts.
Rental Car Reimbursement
First Day Rental Benefit
If you bring your car into your dealer forservice, we will give you a rental vehicle touse for the day.
Extended Rental Benefits
If your vehicle is kept overnight for coveredrepairs, you are eligible for rental carcoverage, warranty repairs, and fieldservice actions.
Roadside Assistance
Exclusive 24/7 roadside assistance,including:
•Towing, flat-tire change and batteryjump starts.
•Lock-out assistance.
•Travel expense reimbursement forlodging, meals and rental car.
•Assistance for taxi, shuttle, rental carcoverage or other transportation.
Transferable Coverage
If you sell your vehicle before your FordProtect extended service plan coverageexpires, you can transfer any remainingcoverage to the new owner. This shouldgive you and your potential buyer peace ofmind.
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2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMFord Protect

Less Cost to Properly Maintain YourVehicle
The Ford Protect extended service planalso offers a Premium Maintenance Planthat covers all scheduled maintenance,and selected wear items. The coverage isprepaid, so you never have to worry aboutthe cost of your vehicle’s maintenance.
Covered maintenance includes:
•Windshield wiper blades.
•Clutch disc - if equipped.
•Brake pads and linings.
•Shock absorbers.
•Struts.
•Cabin air filter replacement every20,000 mi (32,000 km).
Interest Free Finance Options
Just a 5% down payment provides youwith an affordable, no interest, no feepayment program allowing you all thesecurity and benefits Ford Protectextended service plan has to offer whilepaying over time. You are pre-approvedwith no credit check or hassles. To learnmore, call our Ford Protect extendedservice plan specialists at 800-367-3377.
Ford Protect Extended Service PlanP.O. Box 321067Detroit, MI 48232
Ford Protect Extended ServicePlan - Canada Only
You can get more protection for yourvehicle by purchasing a Ford Protectextended service plan. Ford Protectextended service plan is the only servicecontract backed by Ford Motor Companyof Canada, Limited. Depending on the planyou purchase, Ford Protect extendedservice plan provides benefits such as:
•Rental reimbursement.
•Coverage for certain maintenance andwear items.
•Protection against repair costs afteryour New Vehicle Limited WarrantyCoverage expires.
•Roadside Assistance benefits.
There are several Ford Protect extendedservice plans available in various time,distance and deductible combinations.Each plan is tailored to fit your own drivingneeds, including reimbursement for towingand rental. When you purchase FordProtect extended service plan, you receiveadded peace-of-mind protectionthroughout Canada, the United States andMexico, provided by a network ofparticipating authorized Ford MotorCompany dealers.
Note:Repairs performed outside of Canadaand the United States are not eligible forFord Protect extended service plancoverage.
This information is subject to change. Visityour local Ford of Canada dealer orwww.ford.ca to find the Ford Protectextended service plan that is right for you.
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2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMFord Protect

Distance Indication.....................................280Distance Indication Indicator.........................281Switching Distance Indication On andOff........................................................................281What Is Distance Indication..........................280Doors and Locks Audible Warnings........82Doors and Locks..............................................81Autolock...................................................................82Autounlock..............................................................81Doors and Locks – Troubleshooting.............82Mislock.....................................................................82Operating the Doors From Inside YourVehicle..................................................................81Operating the Doors From Outside YourVehicle..................................................................81Doors and Locks – Troubleshooting.......82Doors and Locks – Frequently AskedQuestions...........................................................84Doors and Locks – InformationMessages...........................................................83Doors and Locks – Warning Lamps..............82Drive Mode Control.....................................260Drive Modes.........................................................260Drive Modes...................................................260Engage...................................................................260Unbridle................................................................260Whisper..................................................................261Driver Alert.....................................................285Driver Alert – Troubleshooting.....................286Driver Alert Indicators................................286Driver Alert Limitations..............................285Driver Alert Precautions............................285Driver Alert – Troubleshooting...............286Driver Alert – Information Messages.........286Driving Hints...................................................301Driving in Special Conditions.........................301Electric Vehicle...................................................302Driving in Special Conditions...................301Driving In Sand....................................................302Driving on Hilly or Sloping Terrain................302Driving Through Mud and Water..................302Emergency Maneuvers.....................................301Driving on Snow and Ice............................301Driving Through Shallow Water.............303
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Easy Entry and Exit.........................................91
Electric Motor Audible Warnings............194Electric Motor.................................................192Automatic Return to Park (P).......................194Selector Positions...............................................192Temporary Neutral Mode................................193Electric Motor Precautions........................192Electric Parking Brake AudibleWarning.........................................................201Electric Parking Brake................................200Electric Parking Brake –Troubleshooting.............................................201Electric Parking Brake –Troubleshooting.........................................201Electric Parking Brake – InformationMessages.........................................................202Electric Parking Brake – WarningLamps................................................................201Electric Power Steering..............................219Electric Power Steering AdaptiveSteering.............................................................219Electric Power Steering Precautions...........219Electric Vehicle.............................................302Driving in Cold Weather...................................303Maximizing Your Driving Range....................302Electromagnetic Compatibility..............470Emergency Call Limitations.......................67Emergency Call Requirements.................66Emergency Call System Data....................25Emergency Towing.......................................312Enabling Apps on an AndroidDevice...........................................................398Enabling Apps on an iOS Device............397Enabling or Disabling PersonalProfiles.........................................................399Enabling Remote Start...............................134End User License Agreement.................443Entering a Parallel Parking Space.........232Entering a Perpendicular ParkingSpace.............................................................233Environment.....................................................26Evasive Steering Assist..............................282Evasive Steering Assist Limitations............282Switching Evasive Steering Assist On andOff.......................................................................283What Is Evasive Steering Assist...................282Event Data.........................................................23Exiting a Parking Space.............................233Export Unique Options.............................468
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Programming Your Phone...........................72Properly Adjusting the Driver and FrontPassenger Seats..........................................59Protecting the Environment.......................26
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Radio Frequency CertificationLabels.............................................................417Blind Spot Information SystemSensors..............................................................417Cruise Control Module......................................421Garage Door Opener........................................425Remote Function Actuator............................420SYNC......................................................................425Telematics Control Unit...................................431Tire Pressure Monitoring SystemSensors.............................................................433Wireless Accessory ChargingModule..............................................................434Rear Cross Traffic BrakingSee: Cross Traffic Braking...............................207Rear Exterior - Excluding: GT.....................35Rear Exterior - GT...........................................36Rear Occupant Alert System AudibleWarnings.......................................................153Rear Occupant Alert SystemIndicators......................................................153Rear Occupant Alert SystemLimitations...................................................152Rear Occupant Alert SystemPrecautions..................................................152Rear Occupant Alert System....................152Rear Parking Aid...........................................222Locating the Rear Parking AidSensors.............................................................222Rear Parking Aid Audible Warnings.............222Rear Parking Aid Limitations..........................222What is the Rear Parking Aid.........................222Rear Seats.......................................................150Manual Seats.......................................................150Rear View Camera Guide Lines..............226Rear View Camera Object DistanceIndicators......................................................227Rear View Camera Precautions.............226Rear View Camera.......................................226Rear View Camera Settings............................227
Rear View Camera Settings.....................227Switching Rear View Camera Delay On andOff.......................................................................227Zooming the Rear View Camera In andOut......................................................................227Rebooting the Center Display................388Recalling a Preset Position.......................154Recreationally Towing YourVehicle............................................................312Recycling and Disposing of the HighVoltage Battery...........................................167Releasing the Electric Parking Brake ifthe Vehicle Battery Has Run Out ofCharge...........................................................201Remote Control Limitations......................68Remotely Starting and Stopping theVehicle...........................................................134Remote Start Limitations..........................134Remote Start Precautions........................134Remote Start..................................................134Remote Start Settings................................135Removing Your Vehicle FromStorage.........................................................338Repairing Minor Paint Damage...............335Replacement PartsRecommendation.....................................441Replacing a Lost Key or RemoteControl..............................................................71Replacing the Cabin Air Filter...................142Replacing the Front Wiper Blades.........108Replacing the Rear Wiper Blades..........108Reporting Safety Defects inCanada..........................................................416Reporting Safety Defects in the UnitedStates.............................................................416Resetting the Trip Computer....................133Restarting the Vehicle After PoweringOff...................................................................164Resuming the Set Speed...........................241Reverse Brake Assist Indicators.............204Reverse Brake Assist Precautions.........203Reverse Brake Assist..................................203Reverse Brake Assist –Troubleshooting............................................205Reverse Brake Assist –Troubleshooting........................................205Reverse Brake Assist – Frequently AskedQuestions........................................................206
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Switching Rear Occupant Alert SystemOn and Off....................................................152Switching Recirculated Air On andOff...................................................................136Switching Repeat Mode On andOff...................................................................377Switching Reverse Brake Assist On andOff..................................................................204Switching Shuffle Mode On andOff...................................................................377Switching Stability Control On andOff...................................................................216Switching the Audio Unit On andOff...................................................................377Switching the Electric Heater On andOff....................................................................137Switching the Front Interior Lamps Onand Off............................................................117Switching the Hazard Flashers On andOff...................................................................307Switching the Heated Mirrors On andOff...................................................................138Switching the Heated Rear Window Onand Off...........................................................137Switching the Heated Steering WheelOn and Off...................................................105Switching the Heated Wiper Park On andOff....................................................................137Switching the Lane Keeping SystemMode.............................................................264Switching the Lane Keeping System Onand Off.........................................................264Switching the Rear Interior Lamps Onand Off............................................................117Switching the Rear Window Wiper Onand Off...........................................................107Switching Traction Control On andOff....................................................................213Switching Walk Away Lock AudibleFeedback On and Off...............................90Switching Walk Away Lock On andOff....................................................................90Symbols Glossary...........................................19Symbols Used on Your Vehicle..................19System UpdateSee: Software Update Settings...................404See: Vehicle Software Updates...................404
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Technical SpecificationsSee: Capacities and Specifications............366Temporary Neutral Mode..........................193Entering Temporary Neutral Mode..............193Exiting Temporary Neutral Mode.................194How Does Temporary Neutral ModeWork...................................................................193Temporary Neutral Mode Limitations........193What Is Temporary Neutral Mode................193The Better Business Bureau Auto LineProgram........................................................414The Mediation and ArbitrationProgram........................................................415Third Party Software CopyrightAcknowledgment......................................417Tire Care...........................................................351Tire Pressure Monitoring SystemLimitations..................................................362Tire Pressure Monitoring SystemOverview.......................................................361Tire Pressure Monitoring SystemPrecautions.................................................362Tire Pressure Monitoring System............361Tire Pressure Monitoring System –Troubleshooting............................................363Tire Pressure Monitoring System –Troubleshooting........................................363Tire Pressure Monitoring System –Information Messages................................364Tire Pressure Monitoring System – WarningLamps...............................................................363Tire Replacement Requirements..........346Tire Rotation..................................................353Tire Sealant and Inflator KitComponents...............................................355Tire Sealant and Inflator KitPrecautions.................................................355Tire Sealant and Inflator Kit....................355Towing a Trailer Precautions..................300Towing a Trailer............................................300Towing Your Vehicle Precautions............312Towing Your Vehicle.....................................312Towing Your Vehicle –Troubleshooting.............................................313
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Towing Your Vehicle –Troubleshooting.........................................313Towing Your Vehicle – InformationMessages..........................................................313Traction Control Indicator..........................213Traction Control.............................................213Traction Control – Troubleshooting............214Traction Control –Troubleshooting.........................................214Traction Control – InformationMessages..........................................................214Traction Control – Warning Lamps..............214Transporting the Vehicle.............................311Trip Computer................................................133Trip Data...........................................................133
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Under Hood Fuse Box.................................314Accessing the Under Hood Fuse Box..........314Identifying the Fuses in the Under HoodFuse Box............................................................315Locating the Under Hood Fuse Box.............314Under Hood Overview................................325USB Ports........................................................159Using Alexa Built-In.....................................391Using Auto Hold.............................................211Using FordPass and Charging.................189Using Keyless Entry.......................................85Using MyKey With Remote StartSystems..........................................................78Using Snow Chains.....................................349Using Summer Tires...................................348Using the Backup Start Passcode...........73Using the Frunk EmergencyRelease..........................................................297Using the Keyless Entry Keypad...............88Using the Remote Control..........................68Using the Tire Sealant and InflatorKit...................................................................356Using the Valet Mode....................................73Using This Publication..................................18Using Winter Tires.......................................349
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Vehicle Care....................................................331Cleaning the Exterior.........................................331
Cleaning the Interior.........................................333General Information..........................................331Vehicle Identification Number................370Locating the Vehicle IdentificationNumber.............................................................370Vehicle Identification NumberOverview..........................................................370Vehicle Identification..................................370Vehicle Identification Number......................370Vehicle Interior - Excluding: GT..................31Vehicle Interior - GT.......................................32Vehicle Range Display.................................127Vehicle Software Updates......................404Vehicle System Reset................................406Vehicle Wi-Fi Hotspot –Troubleshooting........................................376Vehicle Wi-Fi Hotspot – Frequently AskedQuestions.........................................................376Vehicle Wi-Fi Hotspot................................375Vehicle Wi-Fi Hotspot –Troubleshooting............................................376VentilationSee: Climate Control.........................................136Viewing the Tire Pressures.......................363Visual Search....................................................27Voice Interaction..........................................389Ford Assistant....................................................389
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Walk Away Lock Limitations.....................90Walk Away Lock.............................................90Warranty Information................................468Washer Fluid Specification......................368Washers...........................................................109Adding Washer Fluid..........................................110Switching the Courtesy Wipe On andOff.......................................................................109Using the Rear Window Washer...................109Using the Windshield Washer.......................109Washer Fluid Specification..............................110Washer Precautions..........................................109WashersSee: Wipers and Washers...............................106Waxing Your Vehicle...................................335Waypoints......................................................402Adding a Waypoint...........................................402Editing Waypoints.............................................402
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