WARNING: The system mayoperate with reduced function duringcold and inclement weather conditions.Snow, ice, rain, spray and fog canadversely affect the system. Keep thefront camera and radar free of snow andice. Failure to follow this instruction mayresult in the loss of control of yourvehicle, serious personal injury or death.
WARNING: Take additional care ifyour vehicle is heavily loaded or you aretowing a trailer. These conditions couldresult in reduced performance of thissystem. Failure to follow this instructioncould result in the loss of control of yourvehicle, personal injury or death.
WARNING: The system cannothelp prevent all crashes. Do not rely onthis system to replace driver judgmentand the need to maintain a safe distanceand speed.
WARNING: System performancecould be reduced in situations where thevehicle camera has limited detectioncapability. These situations include butare not limited to direct or low sunlight,vehicles at night without tail lights,unconventional vehicle types,pedestrians or cyclists with complexbackgrounds, running pedestrians or fastmoving cyclists, partly obscuredpedestrians or cyclists, pedestrians orcyclists that the system cannotdistinguish from a group. Failure to takecare may result in the loss of control ofyour vehicle, personal injury or death.
PRE-COLLISION ASSIST
LIMITATIONS
Pre-collision assist depends on thedetection ability of its camera and sensors.Any obstructions or damage to these areascan limit detection or prevent the systemfrom functioning. See Locating thePre-Collision Assist Sensors (page 279).
The system is active at 3 mph (5 km/h)and above.
Note:Brake support and automaticemergency braking are active up to themaximum speed of the vehicle.
Pedestrian Detection Limitations
Pedestrian detection is active at speedsup to 50 mph (80 km/h).
Pedestrian detection functions optimallywhen detected hazards are clearlyidentifiable. System performance mayreduce in situations where pedestrians arerunning, partly obscured, have a complexbackground, or cannot be distinguishedfrom a group.
Cyclist Detection Limitations
Cyclist detection is active at speeds up to50 mph (80 km/h).
Cyclist detection functions optimally whendetected hazards are clearly identifiable.The system’s detection level may be lessin situations where cyclists are moving fast,partly hidden, have a complex background,or the system cannot distinguish the cyclistfrom a group.
278
2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMPre-Collision Assist
handle differently than unloadedvehicles. Take extra precautions,such as slower speeds andincreased stopping distance,when driving a heavily loadedvehicle.
The gross combined weight mustnever exceed the Gross CombinedWeight Rating.
LOCATING THE SAFETY
COMPLIANCE CERTIFICATION
LABELS
Safety Compliance Certification LabelExample:
The Safety Compliance Certification labelis located on the door hinge pillar,door-latch post, or the door edge thatmeets the door-latch post, next to thedriver seating position.
WHAT IS THE GROSS AXLE
WEIGHT RATING
GAWR (Gross Axle WeightRating)
GAWR is the maximum allowableweight that a single axle (front orrear) can carry. These numbersare on the Safety ComplianceCertification label.
WHAT IS THE GROSS VEHICLE
WEIGHT RATING
GVWR is the maximum allowableweight of the fully loaded vehicle.This includes all options,equipment, passengers and cargo.It appears on the SafetyCompliance Certification label.
WHAT IS THE MAXIMUM
LOADED TRAILER WEIGHT
Maximum loaded trailer weight is thehighest possible weight of a fully loadedtrailer the vehicle can tow.
Note:Your vehicle is not designed for trailertowing. Never tow a trailer with your vehicle.
291
2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMLoad CarryingE198828
WHAT IS THE GROSS
COMBINED WEIGHT RATING
Gross Combined Weight Rating(GCWR) is the maximumallowable weight of the vehicleand the loaded trailer, includingall cargo and passengers, that thevehicle can handle without riskingdamage. (Important: The towingvehicle’s braking system is ratedfor operation at Gross VehicleWeight Rating, not at GrossCombined Weight Rating.)
Note:Your vehicle is not designedfor trailer towing. Never tow atrailer with your vehicle.
CALCULATING PAYLOAD
Tire and Loading Label InformationExample:
Payload is the combined weightof cargo and passengers that yourvehicle is carrying. The maximumpayload for your vehicle appearson the Tire and Loading label. Thelabel is either on the B-pillar or theedge of the driver door. Vehiclesexported outside the US andCanada may not have a tire andloading label. Look for “Thecombined weight of occupantsand cargo should never exceedXXX kg OR XXX lb” for maximumpayload. The payload listed on theTire and Loading Information label
292
2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMLoad CarryingE198719
is the maximum payload for yourvehicle as built by the assemblyplant. If you install any additionalequipment on your vehicle, youmust determine the new payload.Subtract the weight of theequipment from the payload listedon the Tire and Loading label.
Note:Your vehicle is not designedfor trailer towing. Never tow atrailer with your vehicle.
CALCULATING THE LOAD
LIMIT
Steps for determining the correctload limit:
1.Locate the statement "Thecombined weight of occupantsand cargo should never exceedXXX kg or XXX lb." on yourvehicle’s placard.
2.Determine the combinedweight of the driver andpassengers that will be ridingin your vehicle.
3.Subtract the combined weightof the driver and passengersfrom XXX kg or XXX lb.
4.The resulting figure equals theavailable amount of cargo andluggage load capacity. Forexample, if the “XXX” amountequals 1,400 lb. and there willbe five 150 lb. passengers inyour vehicle, the amount ofavailable cargo and luggageload capacity is 650 lb.
(1400-750 (5 x 150) = 650 lb.)
5.Determine the combinedweight of luggage and cargobeing loaded on the vehicle.That weight may not safelyexceed the available cargo andluggage load capacitycalculated in Step 4.
6.If your vehicle will be towing atrailer, load from your trailerwill be transferred to yourvehicle. Consult this manual todetermine how this reduces theavailable cargo and luggageload capacity of your vehicle.
Helpful examples forcalculating the availableamount of cargo and luggageload capacity
Suppose your vehicle has a
1400-pound (635-kilogram) cargoand luggage capacity. You decideto go golfing. Is there enough loadcapacity to carry you, four of yourfriends and all the golf bags? Youand four friends average 220pounds (99 kilograms) each andthe golf bags weigh approximately30 pounds (13.5 kilograms) each.The calculation would be: 1400 -(5 x 220) - (5 x 30) = 1400 - 1100- 150 = 150 pounds. Yes, you haveenough load capacity in yourvehicle to transport four friendsand your golf bags. In metric units,the calculation would be: 635kilograms - (5 x 99 kilograms) -(5 x 13.5 kilograms) = 635 - 495 -67.5 = 72.5 kilograms.
293
2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMLoad Carrying
TOWING A TRAILER
PRECAUTIONS
WARNING: Your vehicle isnot approved for trailer towing.Never tow a trailer with yourvehicle.
300
2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMTowing a Trailer
ROADSIDE ASSISTANCE
Vehicles Sold in the United States:Getting Roadside Assistance
If you have a vehicle concern, Ford MotorCompany offers a complimentary roadsideassistance program. This program isseparate from the New Vehicle LimitedWarranty.
The service is available:
•24 hours a day, seven days a week.
•For the coverage period supplied withyour vehicle.
Roadside Assistance covers:
•A flat tire change with a good spare —except for vehicles supplied with a tireinflation kit.
•12 V battery jump start.
•Lock-out assistance (key replacementcost is the customer's responsibility).
•In the event your vehicle's high-voltagebattery does not have enough powerto move, you can choose where youwould like your vehicle towed (withina 35 mi (56 km) radius):
•EV Certified Ford or Lincoln Dealer.
•Nearest public charger.
•Your home residence.
•Winch out — available within 100 ft(30 m) of a paved or countymaintained road, no recoveries.
•Towing — independent servicecontractors, if not prohibited by state,local or municipal law, shall tow Fordeligible vehicles to an authorized dealerwithin 35 mi (56 km) of thedisablement location or to the nearestauthorized dealer. If a memberrequests a tow to an authorized dealerthat is more than 35 mi (56 km) fromthe disablement location, the membershall be responsible for any mileagecosts in excess of 35 mi (56 km).
•Roadside Assistance includes up to$200 for a towed trailer if the disabledeligible vehicle requires service at thenearest authorized dealer. If the towingvehicle is operational but the trailer isnot, then the trailer does not qualify forany roadside services.
Vehicles Sold in the United States:Using Roadside Assistance
Complete the roadside assistanceidentification card and place it in yourwallet for quick reference. This card is inthe Owner's Manual kit.
United States vehicle customers whorequire Roadside Assistance, call1-800-241-3673.
If you need to arrange roadside assistanceon your own, Ford Motor Companyreimburses a reasonable amount fortowing to the nearest dealership within35 mi (56 km). To obtain reimbursementinformation, United States vehiclecustomers call 1-800-241-3673.Customers need to submit their originalreceipts.
Vehicles Sold in Canada: GettingRoadside Assistance
If you have a vehicle concern, Ford MotorCompany of Canada, Limited offers acomplimentary roadside assistanceprogram. This program is eligible withinCanada or the continental United States.
306
2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMCrash and Breakdown Information
TRANSPORTING THE VEHICLE
If you need to have your vehicle towed,contact a professional towing service oryour roadside assistance service provider.
We recommend the use of a wheel lift anddollies or flatbed equipment to tow yourvehicle. Do not tow with a slingbelt. We donot approve a slingbelt towing procedure.Vehicle damage may occur if towedincorrectly, or by any other means.
Your manufacturer produces a towingmanual for all authorized tow truckoperators. Have your tow truck operatorrefer to this manual for proper hook-upand towing procedures.
Towing your vehicle requires that allwheels be off the ground. This preventsdamage to the mechanical systems andvehicle.
When using wheel lift equipment to towthe vehicle from the front, place the rearwheels on a tow dolly.
When using wheel lift equipment to towthe vehicle from the rear, place the frontwheels on a tow dolly.
311
2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMCrash and Breakdown InformationE143886
TOWING YOUR VEHICLE
PRECAUTIONS
Use the following guidelines when towingyour vehicle. Failure to follow thisinstruction could result in vehicle damagenot covered by the vehicle warranty.
Note:Make sure you properly secure yourvehicle to the tow vehicle.
Note:If you are unsure of the vehicle’sconfiguration, contact an authorized dealer.
RECREATIONALLY TOWING
YOUR VEHICLE
You cannot recreational tow your vehiclewith all wheels on the ground becausevehicle or electric drive motor damagecould occur. You must recreational towyour vehicle with all four wheels off theground, such as when using a car-haulingtrailer. Otherwise, you cannot recreationaltow your vehicle.
EMERGENCY TOWING
If your vehicle becomes inoperable withoutaccess to wheel dollies or a vehicletransport trailer, it can be flat-towed withall wheels on the ground, regardless of thedrivetrain, under the following conditions:
•Your vehicle is facing forward fortowing in a forward direction.
•You switch Emergency Tow on.
•Maximum speed is 35 mph (55 km/h).
•Maximum distance is 50 mi (80 km).
Switching Emergency Tow On
1.Properly secure your vehicle to the towvehicle.
2.Switch your vehicle on to accessorymode. See Starting and PoweringOff (page 164).
3.Apply the parking brake.
4.
Press the button on thetouchscreen.
5.Press Vehicle.
6.Press and hold Emergency Tow until aconfirmation message appears on thetouchscreen.
7.Press and hold the brake pedal.
8.Shift into neutral (N).
Note:A confirmation message appears inthe instrument cluster display.
9.Release the parking brake.
10.Switch your vehicle off.
Switching Emergency Tow Off
1.Switch your vehicle on.
2.Press and hold the brake pedal.
3.Shift into park (P). A message displaysin the instrument cluster display andpark (P) displays in the instrumentcluster display and on the shifter.
312
2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMTowing Your VehicleE386797