
Setting the Adaptive Cruise ControlSpeed..........................................................239
Setting the Adaptive Cruise Control Gap........................................................................240
Canceling the Set Speed..........................241
Resuming the Set Speed..........................241
Overriding the Set Speed........................243
Adaptive Cruise Control Indicators......243
Switching From Adaptive Cruise Controlto Cruise Control.....................................243
Lane Centering............................................243
Predictive Speed Assist...........................246
Predictive Speed Assist –Troubleshooting.....................................249
Adaptive Cruise Control –Troubleshooting.....................................249
BlueCruise - Vehicles With:Hands Free Driving
What Is BlueCruise......................................251
How Does BlueCruise Work.....................251
BlueCruise Precautions.............................251
BlueCruise Requirements........................252
BlueCruise Limitations..............................253
BlueCruise Settings....................................253
Switching BlueCruise On and Off.........253
BlueCruise Alerts........................................254
BlueCruise Automatic Cancellation.....254
BlueCruise Indicators................................255
Lane Change Assist...................................255
Lane Change Assist - Troubleshooting........................................................................257
In-Lane Repositioning...............................257
BlueCruise – Troubleshooting...............258
Drive Mode Control
What Is Drive Mode Control...................260
Selecting a Drive Mode............................260
Drive Modes..................................................260
One Pedal Drive
What is One Pedal Drive..........................262
One Pedal Drive Precautions.................262
One Pedal Drive Limitations...................262
Switching One Pedal Drive On and Off........................................................................262
One Pedal Drive Indicators......................262
Lane Keeping System
What Is the Lane Keeping System.......263
How Does the Lane Keeping SystemWork............................................................263
Lane Keeping System Precautions......263
Lane Keeping System Limitations.......263
Switching the Lane Keeping System Onand Off.......................................................264
Switching the Lane Keeping SystemMode...........................................................264
Lane Keeping System Settings.............264
Alert Mode.....................................................265
Aid Mode........................................................265
Alert and Aid Mode....................................265
Lane Keeping System Indicators..........266
Blind Spot Assist........................................266
Lane Keeping System – Troubleshooting........................................................................268
Blind Spot InformationSystem
What Is Blind Spot Information System..........................................................................271
How Does Blind Spot InformationSystem Work..............................................271
Blind Spot Information SystemPrecautions................................................271
Blind Spot Information SystemLimitations..................................................271
Blind Spot Information SystemRequirements............................................271
Switching Blind Spot InformationSystem On and Off.................................272
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Switching Shuffle Mode On and Off.........................................................................377
Switching Repeat Mode On and Off.........................................................................377
Setting a Memory Preset..........................377
Muting the Audio.........................................378
Adjusting the Sound Settings................378
Setting the Clock and Date.....................378
FM Radio........................................................378
Digital Radio.................................................379
Satellite Radio.............................................380
Audio System – Troubleshooting.........383
Center Display Overview
Center Display Precautions.....................387
Center Display Limitations......................387
Status Bar......................................................387
Center Display Settings...........................388
Rebooting the Center Display...............388
Voice Interaction
Ford Assistant.............................................389
Alexa Built-In
What is Alexa Built-In................................391
Alexa Built-In Requirements...................391
Signing Into Your Account........................391
Using Alexa Built-In....................................391
Alexa Built-In Settings...............................391
Phone
Phone Precautions....................................393
Connecting Your Phone...........................393
Phone Menu.................................................393
Making and Receiving a Phone Call.....394
Sending and Receiving a Text Message........................................................................395
Bluetooth®
Connecting a Bluetooth® Device........396
Playing Media Using Bluetooth®.........396
Apps
App Precautions..........................................397
App Requirements.....................................397
Accessing Apps...........................................397
Enabling Apps on an iOS Device...........397
Enabling Apps on an Android Device.......................................................................398
Switching Apple CarPlay On and Off.......................................................................398
Switching Android Auto On and Off....398
Personal Profiles
How Do Personal Profiles Work............399
Enabling or Disabling Personal Profiles.......................................................................399
Creating a Personal Profile.....................399
Linking or Unlinking a Personal Profile.......................................................................399
Selecting a Personal Profile..................400
Deleting a Personal Profile.....................400
Navigation
Connected Navigation..............................401
Accessing Navigation................................401
Navigation Map Updates.........................401
Adjusting the Map.......................................401
Live Traffic......................................................401
Setting a Destination.................................401
Waypoints.....................................................402
Route Guidance..........................................402
Vehicle Software Updates
Vehicle Software Updates.....................404
Software Update Settings.....................404
Software Update Indicators..................405
Vehicle System Reset
Performing a System Reset...................406
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Note:Event data recorder data is recordedby your vehicle only if a non-trivial crashsituation occurs; no data is recorded by theevent data recorder under normal drivingconditions and no personal data orinformation (for example name, gender,age, and crash location) is recorded.However, parties, such as law enforcement,could combine the event data recorder datawith the type of personally identifying dataroutinely acquired during a crashinvestigation.
To read data recorded by an event datarecorder, special equipment is required,and access to the vehicle or the event datarecorder is needed. In addition to thevehicle manufacturer, other parties, suchas law enforcement, that have such specialequipment, can read the information if theyhave access to the vehicle or the eventdata recorder.
BlueCruise Data (If Equipped)
If BlueCruise is active in certain crash ornear crash-like situations, such as anairbag deployment or hitting a roadobstacle, the system may record driverattentiveness, based on the direction ofeyes and duration, and photographs of thedriver seat area.
Note:No data is recorded under normaldriving conditions.
SETTINGS DATA
Your vehicle has electronic control unitsthat have the ability to store data basedon your personalized settings. The data isstored locally in the vehicle or on devicesthat you connect to it, for example, a USBdrive or digital music player. You can deletesome of this data and also choose whetherto share it through the services to whichyou subscribe.
Comfort and Convenience Data
Data recorded includes, for example:
•Seat and steering wheel position.
•Climate control settings.
•Radio presets.
Entertainment Data
Data recorded includes, for example:
•Music, videos or album art.
•Contacts and corresponding addressbook entries.
•Navigation destinations.
CONNECTED VEHICLE DATA
The modem has a SIM. Themodem was enabled when yourvehicle was built and periodicallysends messages to stay connected to thecell phone network, receive automaticsoftware updates and send vehicle-relatedinformation to us, for example diagnosticinformation. These messages couldinclude information that identifies yourvehicle, the SIM and the electronic serialnumber of the modem. Cell phone networkservice providers could have access toadditional information, for example cellphone network tower identification. Foradditional information about our privacypolicy, visit www.FordConnected.com orrefer to your local Ford website.
Note:The modem continues to send thisinformation unless you disable the modemor stop the modem from sharing vehicledata by changing the modem settings. SeeConnected Vehicle (page 372).
Note:The service can be unavailable orinterrupted for a number of reasons, forexample environmental or topographicalconditions and data plan coverage.
Note:To find out if your vehicle has amodem, visit www.FordConnected.com.
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INSTRUMENT PANEL - EXCLUDING: GT
See How Does BlueCruise Work (page 251).A
See Instrument Cluster Overview (page 125).B
See Starting the Vehicle (page 164).C
See Status Bar (page 387).D
See Opening the Glove Compartment (page 163).E
See Locating the USB Ports (page 159).F
See Exterior Lighting Control (page 111).G
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WHAT IS 911 ASSIST
911 Assist is a SYNC system feature thatcan call for help.
For more information, visitwww.owner.ford.com.
HOW DOES 911 ASSIST WORK
If a crash deploys an airbag, excluding kneeairbags and rear inflatable seatbelts, oractivates the battery shut-off, your vehiclemay be able to contact emergency servicesby dialing 911 through a paired andconnected Bluetooth®-enabled phone.
Not all crashes will deploy an airbag oractivate the battery shut-off. If aconnected cell phone sustains damage orloses its connection to SYNC during acrash, SYNC will search for and try toconnect to a previously paired cell phone.SYNC will then attempt to call theemergency services.
Before making the call:
•SYNC provides about 10 seconds tocancel the call. If you fail to cancel thecall, SYNC attempts to dial 911.
•SYNC says the following, or a similarmessage: "SYNC will attempt to call911, to cancel the call, press Cancel onyour screen or press and hold thephone button on your steering wheel."
If you do not cancel the call and SYNCmakes a successful call a pre-recordedmessage plays for the 911 operator. Theoccupants in your vehicle are able to talkwith the operator. Be prepared to provideyour name, phone number and locationimmediately because not all 911 systemsare capable of receiving this informationelectronically.
During an emergency call the systemtransmits vehicle data to the emergencyservice.
EMERGENCY CALL
REQUIREMENTS
WARNING: Do not wait for 911Assist to make an emergency call if youcan do it yourself. Dial emergencyservices immediately to avoid delayedresponse time which could increase therisk of serious injury or death after acrash. If you do not hear 911 Assist withinfive seconds of the crash, the system orphone may be damaged ornon-functional.
WARNING: Always place yourphone in a secure location in your vehicleso it does not become a projectile or getdamaged in a crash. Failure to do so maycause serious injury to someone ordamage the phone which could prevent911 Assist from working properly.
WARNING: Unless the 911 Assistsetting is set on before a crash, thesystem will not dial for help which coulddelay response time, potentiallyincreasing the risk of serious injury ordeath after a crash.
•SYNC must be powered and workingproperly at the time of the incident andthroughout feature activation and use.
•The 911 Assist feature must be set onbefore the incident.
•You must pair and connect aBluetooth® enabled and compatiblecell phone to SYNC.
•A connected Bluetooth® enabledphone must have the ability to makeand maintain an outgoing call at thetime of the incident.
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•A connected Bluetooth® enabledphone must have adequate networkcoverage, battery power and signalstrength.
•The vehicle must have battery powerand be located in the U.S., Canada orin a territory in which 911 is theemergency number.
Note:If any user sets 911 Assist to on or off,that setting applies for all paired phones. If911 Assist is switched off and the phone isconnected to SYNC, an icon displays on thestatus bar.
Note:Every phone operates differently.While SYNC 911 Assist works with mostcellular phones, some may have troubleusing this feature.
EMERGENCY CALL
LIMITATIONS
The SYNC 911 Assist feature only operatesin the U.S., Canada or in a territory in which911 is the emergency number.
•Your cellular phone or 911 Assisthardware sustains damage in a crash.
•The vehicle's battery or the SYNCsystem has no power.
•The phone(s) thrown from your vehicleare the ones paired and connected tothe system.
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WHAT IS PHONE AS A KEY
Phone as a Key with Walk Away Locking
Phone as a Key allows you to use yourphone in place of a passive key.
You can use your phone for the followingfunctions:
•Remote locking and unlocking.
•Passive entry and exit.
•Passive start and drive the vehicle.
•Remote start.
•Memory function recall.
PHONE AS A KEY
LIMITATIONS
Limitations can vary based on the makeand model of your phone, phone locationand physical obstructions.
The following items could impact Phoneas a Key performance or preventfunctionality in some cases:
•The typical operating range for Phoneas a Key is 131 ft (40 m).
•Your Bluetooth® connection is notenabled, is disrupted, or out of range.
•Your Phone as a Key is not active orenabled on at least one phone.
•Your vehicle battery has depleted.
•Your phone battery has depleted.
•Interference from other devices usingradio frequencies or physicalobstructions.
•Your phone is too close to metalobjects or other electronic devices.
Note:Do not leave a duplicate coded keyin the vehicle. Always take your keys andphone and lock all doors when leaving thevehicle.
PROGRAMMING YOUR PHONE
To program your smartphone as phone asa key:
1.Visit your device's app store todownload the FordPass app.
2.Create a new account or sign-in to anexisting account on the FordPass app.
3.Add the vehicle identification numberto your account and follow theprompts in the FordPass app tocomplete the Sync ConnectAuthorization process.
4.After the authorization is complete, youcan set up phone as a key following theprompts in the FordPass app.
5.After phone as a key is set up, you canset up the backup start passcode byfollowing the prompts on yourtouchscreen.
Note:Keep your new backup startpasscode with you in case of an emergency.
Resetting Phone as a Key
1.
Press the button on thetouchscreen.
2.Press General.
3.Press Reset.
4.Press the app connect reset option.
5.Press Reset All.
6.Confirm you would like to continue witherasing all phone as a key settings, keysand backup start passcodes.
7.Press Continue.
8.Confirm you are aware you arede-authorizing all authorized users andFordPass Connect settings.
9.Press Continue.
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2.Use the touchscreen to enter yourbackup start passcode.
3.After entering your passcode, pressreturn within 30 seconds.
4.Once the system validates the backupstart passcode, a message alerts youto start your vehicle.
5.Press the brake pedal and the pushbutton start within 20 seconds to startthe vehicle.
6.If your vehicle does not start, repeatsteps 1-5.
System Lockout
The system locks after five combinedincorrect attempts of the following:
•Entering a backup start passcode.
•Resetting a current passcode.
•Entering a valet mode passcode.
Note:The system remains locked for fiveminutes. After five minutes the systemallows codes to be entered again.
PHONE AS A KEY –
TROUBLESHOOTING
PHONE AS A KEY – FREQUENTLYASKED QUESTIONS
How can I tell if my vehicle hasphone as a key?
•The touchscreen shows the phone asa key reset option.
•A control button appears on the homescreen of the FordPass app if you haveregistered your vehicle through theFordPass app.
What happens if I cannot unlockthe vehicle with phone as a key?
•Attempt to move your phone closer tothe vehicle.
•Check that the FordPass app is stillrunning and that the phone as a keycontrol screen shows connected. If thephone is connected, attempt to pressthe remote unlock button in theFordPass app. If the phone is notconnected or the remote unlock buttondoes not work in the FordPass app,attempt to force close and restart theapp.
Why do I get a No Key Detectedmessage in the instrument clusterdisplay when I am using phone asa key and my phone is in the car?
•Your phone’s Bluetooth connection hasbeen disrupted or is not connected. Tryreconnecting your phone's Bluetoothconnection.
•Move the phone closer to the center ofthe vehicle near the cup holder orcenter console.
•Verify your phone as a key is still active,enabled and has not been revoked.
What do I do if my phone is lost,damaged or the battery hasdepleted?
•Use the backup start passcode thatyou created. See Using the BackupStart Passcode (page 73).
How many phones can I use forphone as a key?
•You can program and activate up tofour phones with phone as a key to yourvehicle.
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