High Voltage Battery – Troubleshooting.........................................................................167
Charging Your Vehicle
What is AC Charging..................................168
What is DC Charging..................................168
Charging Your Vehicle Precautions......168
Charging Equipment..................................168
Locating the Charge Port...........................177
Charge Port Indicators................................177
AC Charging...................................................179
DC Charging....................................................181
Setting the Charging Schedule andPreferences...............................................184
Using FordPass and Charging................189
Charging Your Vehicle Hints....................189
Charging Your Vehicle – Troubleshooting........................................................................189
Electric Motor
Electric Motor Precautions.......................192
Selector Positions.......................................192
Shifting Your Vehicle Into Gear..............193
Temporary Neutral Mode.........................193
Automatic Return to Park (P)................194
Electric Motor Audible Warnings...........194
All-Wheel Drive
How Does All-Wheel Drive Work..........196
All-Wheel Drive Precautions...................196
All-Wheel Drive Limitations....................196
All-Wheel Drive – Troubleshooting......196
Brakes
Brake Precautions.......................................197
Anti-Lock Braking System........................197
Brake Over Accelerator..............................197
Locating the Brake Fluid Reservoir........197
Checking the Brake Fluid..........................197
Brake Fluid Specification.........................198
Brakes – Troubleshooting........................198
Electric Parking Brake
What Is the Electric Parking Brake......200
Applying the Electric Parking Brake.....200
Applying the Electric Parking Brake in anEmergency................................................200
Manually Releasing the Electric ParkingBrake...........................................................200
Automatically Releasing the ElectricParking Brake..........................................200
Electric Parking Brake Audible Warning.........................................................................201
Releasing the Electric Parking Brake ifthe Vehicle Battery Has Run Out ofCharge.........................................................201
Electric Parking Brake – Troubleshooting.........................................................................201
Reverse Brake Assist
What Is Reverse Brake Assist.................203
How Does Reverse Brake Assist Work........................................................................203
Reverse Brake Assist Precautions........203
Switching Reverse Brake Assist On andOff................................................................204
Overriding Reverse Brake Assist...........204
Reverse Brake Assist Indicators............204
Reverse Brake Assist – Troubleshooting........................................................................205
Cross Traffic Braking
What Is Cross Traffic Braking.................207
How Does Cross Traffic Braking Work........................................................................207
Cross Traffic Braking Precautions........207
Switching Cross Traffic Braking On andOff................................................................208
Overriding Cross Traffic Braking...........208
Cross Traffic Braking Indicators............208
Cross Traffic Braking – Troubleshooting.......................................................................208
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WARNING: Do not connectwireless plug-in devices to the data linkconnector. Unauthorized third partiescould gain access to vehicle data andimpair the performance of safety relatedsystems. Only allow repair facilities thatfollow our service and repair instructionsto connect their equipment to the datalink connector.
We respect your privacy and arecommitted to protecting it. Theinformation contained in this publicationwas correct at the time of release, but astechnology rapidly changes, werecommend that you visit the local Fordwebsite for the latest information.
Your vehicle has electronic control unitsthat have data recording functionality andthe ability to permanently or temporarilystore data. This data could includeinformation on the condition and status ofyour vehicle, vehicle maintenancerequirements, events and malfunctions.The types of data that can be recorded aredescribed in this section. Some of the datarecorded is stored in event logs or errorlogs.
Note:Error logs are reset following a serviceor repair.
Note:We may provide information inresponse to requests from law enforcement,other government authorities and thirdparties acting with lawful authority orthrough a legal process. Such informationcould be used by them in legal proceedings.
Data recorded includes, for example:
•Operating states of systemcomponents, for example batterycharge level and tire pressure.
•Vehicle and component status, forexample wheel speed, deceleration,lateral acceleration and seatbeltstatus.
•Events or errors in essential systems,for example headlamps and brakes.
•System responses to driving situations,for example airbag deployment andstability control.
•Environmental conditions, for exampletemperature.
Some of this data, when used incombination with other information, forexample an accident report, damage to avehicle or eyewitness statements, couldbe associated with a specific person.
Services That We Provide
If you use our services, we collect and usedata, for example account information,vehicle location and driving characteristics,that could identify you. We transmit thisdata through a dedicated, protectedconnection. We only collect and use datato enable your use of our services to whichyou have subscribed, with your consent orwhere permitted by law. For additionalinformation, see the terms and conditionsof the services to which you havesubscribed.
For additional information about ourprivacy policy, refer to the local Fordwebsite.
Services That Third PartiesProvide
We recommend that you review the termsand conditions and data privacyinformation for any services equipped withyour vehicle or to which you subscribe. Wetake no responsibility for services that thirdparties provide.
Where equipped, SiriusXM with 360L coulduse the modem. To disable, turn off theSiriusXM with 360L or Vehicle Connectivitysetting. See Enabling and Disabling theModem (page 372).
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SENSITIVE LOCKING MODE
WHAT IS SENSITIVE LOCKINGMODE
Sensitive locking mode is a seatbeltretractor feature that allows shoulder beltlength adjustment according to yourmovements and locking in response tovehicle movement.
HOW DOES SENSITIVE LOCKINGMODE WORK
If the driver suddenly brakes, turns a cornersharply, or the vehicle receives an impactof about 5 mph (8 km/h) or more, theseatbelts lock to help reduce forwardmovement of the driver and passengers.
In addition, the seatbelt retractor locks ifyou pull the seatbelt webbing out tooquickly. If the retractor locks, slowly lowerthe height adjuster to allow the seatbeltto retract.
If the retractor does not unlock, pull theseatbelt out slowly then feed a smalllength of webbing back toward the stowedposition.
AUTOMATIC LOCKING MODE
WHAT IS AUTOMATIC LOCKINGMODE
This is a safety feature built into theseatbelt retractors that keeps theseatbelts pre-locked.
WHEN TO USE AUTOMATICLOCKING MODE
Use this mode any time you install a childrestraint in a front outermost passengerseating position or any rear seatingposition. Properly restrain children 12 yearsold and under in a rear seat wheneverpossible.
Note:Automatic locking mode is notavailable on the driver seatbelt.
ENGAGING AUTOMATIC LOCKINGMODE
1.Fasten the combination lap andshoulder belt.
2.Grasp the shoulder portion and pulldownward until you pull the entire beltout.
3.Allow the belt to retract. As the beltretracts, you will hear a clicking sound.This indicates the seatbelt is now in theautomatic locking mode.
DISENGAGING AUTOMATICLOCKING MODE
Unbuckle the combination lap andshoulder belt and allow it to retractcompletely to disengage the automaticlocking mode and activate the vehiclesensitive locking mode.
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at 80% displays followed by the time at100%. You can modify your vehicle chargesettings on the information andentertainment display. See Setting theCharging Schedule and Preferences(page 184).
Charge Required to Reach Destination
When the navigation system has an activeroute, the instrument cluster displays thecharge level required in order to reach yourdestination and the time when that chargelevel is available.
WHAT ARE THE INSTRUMENT
CLUSTER WARNING LAMPS
Warning lamps alert you to a vehiclecondition that could become serious.Some lamps illuminate when you startyour vehicle to make sure they work. If anylamps remain on after starting your vehicle,refer to the respective system warninglamp for further information.
INSTRUMENT CLUSTER
WARNING LAMPS
12V Battery
Illuminates when your vehicle isfirst switched on to show it isproperly functioning.
If it illuminates when the motor is running,this indicates your vehicle requires service.Have your vehicle checked as soon aspossible.
Driving when this warning lamp is on drainsthe 12V battery. If you must drive with thislight on, turn off all accessories.
Anti-Lock Brake System
If it illuminates when you aredriving, this indicates the systemrequires service. Your vehiclecontinues to have normal braking withoutthe anti-lock brake system function. Haveyour vehicle checked as soon as possible.
Brake System
Illuminates when you apply theparking brake and your vehicle ison. If it illuminates when yourvehicle is moving, make sure theparking brake is released. If theparking brake is released, thisindicates low brake fluid level or the brakesystem requires service. Have your vehiclechecked as soon as possible.
Note:Lamps may vary depending on region.
Door Ajar
Illuminates when your vehicle ison and any door is open.
Electric Parking Brake
Illuminates or flashes yellowwhen the electric parking brakerequires service.
Electric Motor CoolantTemperature
If it illuminates, safely stop yourvehicle and switch your vehicleoff.
Fasten Seatbelt
Illuminates and a tone soundsuntil you fasten the seatbelts.
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STARTING AND POWERING
OFF PRECAUTIONS
•The system may not function if theremote control is close to metalobjects or electronic devices, such askeys or a cell phone.
•A valid remote control must be insideyour vehicle to switch the power on andstart your vehicle.
•Remote controls left inside your vehiclewhen locked are disabled. A messagemay appear in the information displayindicating that there is no key detectedwhen you try to start your vehicle.Press the unlock button on the remotecontrol to enable it, and then start yourvehicle.
•Make sure all occupants fasten theirseat belt.
•Make sure the headlamps andelectrical accessories are off.
•Make sure the parking brake is on.
•Make sure the vehicle is in park (P).
STARTING THE VEHICLE
1.Fully press the brake pedal.
Note:Do not touch the accelerator pedal.
2.Press the push button start.
You can also start your vehicle using ValetMode or a Backup Start Passcode. SeePhone as a Key (page 72).
POWERING OFF
WARNING: Do not switch off yourvehicle when it is moving. This results ina significant decrease in braking andsteering assistance. If the vehicle isswitched off, some electrical circuits, forexample airbags, could also turn off.Failure to follow this instruction couldresult in the loss of control of yourvehicle, personal injury or death.
Note:If you unintentionally switch yourvehicle off, shift into neutral (N) and restartyour vehicle.
When your vehicle is not moving and isstarted, or the power is in accessory mode,press and release the push button startwithout pressing the brake pedal. Thisshuts off the vehicle and all electricalaccessories.
When your vehicle is moving, press thepush button start three times within twoseconds, or press and hold for at least onesecond. Shift into neutral (N) and use thebrakes to bring your vehicle to a safe stop.When your vehicle comes to a completestop, shift into park (P).
RESTARTING THE VEHICLE
AFTER POWERING OFF
Fast Restart
The fast restart feature allows you torestart your vehicle within 10 seconds ofswitching it off, even if it does not detecta valid remote control.
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BRAKE PRECAUTIONS
Wet brakes result in reduced brakingefficiency. Gently press the brake pedal afew times when leaving a car wash ordriving from standing water to dry thebrakes.
Note:Depending on applicable laws andregulations in the country where your vehiclewas originally built, the stoplamps couldflash during heavy braking. The hazardwarning flashers could also turn on whenyour vehicle comes to a stop.
ANTI-LOCK BRAKING SYSTEM
ANTI-LOCK BRAKING SYSTEMLIMITATIONS
The anti-lock braking system does noteliminate the risk of a crash when:
•You drive too close to the vehicle infront of you.
•Your vehicle is hydroplaning.
•You take corners too fast.
•The road surface is poor.
BRAKE OVER ACCELERATOR
If your accelerator pedal becomes stuckor trapped:
•Apply steady and firm pressure to thebrake pedal to slow the vehicle andreduce power.
•Bring your vehicle to a complete stopand place it in park (P).
•Switch the power off.
•Apply the parking brake.
Inspect the accelerator pedal for anyinterference. If none are found and thecondition persists, have your vehiclechecked as soon as possible. If yourvehicle has to be towed, we recommendthat you contact a professional towingservice.
LOCATING THE BRAKE FLUID
RESERVOIR
See Under Hood Overview (page 325).
CHECKING THE BRAKE FLUID
WARNING: Do not use any fluidother than the recommended brake fluidas this will reduce brake efficiency. Useof incorrect fluid could result in the lossof vehicle control, serious personal injuryor death.
WARNING: Only use brake fluidfrom a sealed container. Contaminationwith dirt, water, petroleum products orother materials may result in brakesystem damage or failure. Failure toadhere to this warning could result in theloss of vehicle control, serious personalinjury or death.
WARNING: Do not allow the fluidto touch your skin or eyes. If thishappens, rinse the affected areasimmediately with plenty of water andcontact your physician.
WARNING: The brake systemcould be affected if the brake fluid levelis below the MIN mark or above the MAXmark on the brake fluid reservoir.
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1.Park your vehicle on a level surface.
2.Look at the brake fluid reservoir to seewhere the brake fluid level is relativeto the MIN and the MAX marks on thereservoir.
Note:To avoid fluid contamination, thereservoir cap must remain in place and fullytight, unless you are adding fluid.
Only use fluid that meets ourspecifications. See Capacities andSpecifications (page 366).
BRAKE FLUID SPECIFICATION
See Brake Fluid Specification (page 368).
BRAKES –
TROUBLESHOOTING
BRAKES – WARNING LAMPS
WARNING: Driving your vehiclewith the warning lamp on is dangerous.A significant decrease in brakingperformance may occur. It may take youlonger to stop your vehicle. Have yourvehicle checked as soon as possible.Driving extended distances with theparking brake engaged can cause brakefailure and the risk of personal injury.
If the ABS indicator illuminateswhen you are driving, thisindicates a malfunction. Yourvehicle continues to have normal brakingwithout the anti-lock braking systemfunction. See an authorized dealer.
It also momentarily illuminates when youswitch the ignition on to confirm the lampis functional. If it does not illuminate whenyou switch the ignition on, or begins toflash at any time, have the system checkedby an authorized dealer.
The brake indicator momentarilyilluminates when you switch theignition on to confirm the lampis functional. It may also illuminate whenyou apply the parking brake and theignition is on. If it illuminates when yourvehicle is moving, make sure the parkingbrake is disengaged. If the parking brakeis disengaged, this indicates low brake fluidlevel or a brake system fault. See anauthorized dealer.
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BRAKES – FREQUENTLY ASKEDQUESTIONS
Is occasional brake noise normal
Occasional brake noise is normal. If ametal-to-metal, continuous grindingor continuous squeal sound is present,the brake linings could be worn-out.Have the system checked by anauthorized dealer.
Note: Brake dust could accumulate on thewheels, even under normal drivingconditions. Some dust is inevitable as thebrakes wear, and does not contribute tobrake noise. See Cleaning Wheels (page332).
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