
WHAT IS PHONE AS A KEY
Phone as a Key with Walk Away Locking
Phone as a Key allows you to use yourphone in place of a passive key.
You can use your phone for the followingfunctions:
•Remote locking and unlocking.
•Passive entry and exit.
•Passive start and drive the vehicle.
•Remote start.
•Memory function recall.
PHONE AS A KEY
LIMITATIONS
Limitations can vary based on the makeand model of your phone, phone locationand physical obstructions.
The following items could impact Phoneas a Key performance or preventfunctionality in some cases:
•The typical operating range for Phoneas a Key is 131 ft (40 m).
•Your Bluetooth® connection is notenabled, is disrupted, or out of range.
•Your Phone as a Key is not active orenabled on at least one phone.
•Your vehicle battery has depleted.
•Your phone battery has depleted.
•Interference from other devices usingradio frequencies or physicalobstructions.
•Your phone is too close to metalobjects or other electronic devices.
Note:Do not leave a duplicate coded keyin the vehicle. Always take your keys andphone and lock all doors when leaving thevehicle.
PROGRAMMING YOUR PHONE
To program your smartphone as phone asa key:
1.Visit your device's app store todownload the FordPass app.
2.Create a new account or sign-in to anexisting account on the FordPass app.
3.Add the vehicle identification numberto your account and follow theprompts in the FordPass app tocomplete the Sync ConnectAuthorization process.
4.After the authorization is complete, youcan set up phone as a key following theprompts in the FordPass app.
5.After phone as a key is set up, you canset up the backup start passcode byfollowing the prompts on yourtouchscreen.
Note:Keep your new backup startpasscode with you in case of an emergency.
Resetting Phone as a Key
1.
Press the button on thetouchscreen.
2.Press General.
3.Press Reset.
4.Press the app connect reset option.
5.Press Reset All.
6.Confirm you would like to continue witherasing all phone as a key settings, keysand backup start passcodes.
7.Press Continue.
8.Confirm you are aware you arede-authorizing all authorized users andFordPass Connect settings.
9.Press Continue.
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2.Use the touchscreen to enter yourbackup start passcode.
3.After entering your passcode, pressreturn within 30 seconds.
4.Once the system validates the backupstart passcode, a message alerts youto start your vehicle.
5.Press the brake pedal and the pushbutton start within 20 seconds to startthe vehicle.
6.If your vehicle does not start, repeatsteps 1-5.
System Lockout
The system locks after five combinedincorrect attempts of the following:
•Entering a backup start passcode.
•Resetting a current passcode.
•Entering a valet mode passcode.
Note:The system remains locked for fiveminutes. After five minutes the systemallows codes to be entered again.
PHONE AS A KEY –
TROUBLESHOOTING
PHONE AS A KEY – FREQUENTLYASKED QUESTIONS
How can I tell if my vehicle hasphone as a key?
•The touchscreen shows the phone asa key reset option.
•A control button appears on the homescreen of the FordPass app if you haveregistered your vehicle through theFordPass app.
What happens if I cannot unlockthe vehicle with phone as a key?
•Attempt to move your phone closer tothe vehicle.
•Check that the FordPass app is stillrunning and that the phone as a keycontrol screen shows connected. If thephone is connected, attempt to pressthe remote unlock button in theFordPass app. If the phone is notconnected or the remote unlock buttondoes not work in the FordPass app,attempt to force close and restart theapp.
Why do I get a No Key Detectedmessage in the instrument clusterdisplay when I am using phone asa key and my phone is in the car?
•Your phone’s Bluetooth connection hasbeen disrupted or is not connected. Tryreconnecting your phone's Bluetoothconnection.
•Move the phone closer to the center ofthe vehicle near the cup holder orcenter console.
•Verify your phone as a key is still active,enabled and has not been revoked.
What do I do if my phone is lost,damaged or the battery hasdepleted?
•Use the backup start passcode thatyou created. See Using the BackupStart Passcode (page 73).
How many phones can I use forphone as a key?
•You can program and activate up tofour phones with phone as a key to yourvehicle.
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DOORS AND LOCKS –FREQUENTLY ASKED QUESTIONS
How to unlock my vehicle if the 12 voltbattery is dead?
You must apply 12 volt power to the 12volt system. See Jump Starting theVehicle (page 309).
How to close my door if the actuator isextended?
Apply pressure by pushing the outsideof the door until the door closes.
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WHAT IS KEYLESS ENTRY
The system allows you to lock and unlockyour vehicle without taking the passive keyout of your pocket or purse.
KEYLESS ENTRY LIMITATIONS
Make sure your remote control is within 3 ft(1 m) from the front door handles and thetailgate.
The system could not function if:
•The remote control remains stationaryfor about a minute.
•The vehicle battery has no charge.
•The remote control battery has nocharge.
•There is interference causing issueswith the remote control frequencies.
•The remote control is too close tometal objects or electronic devices, forexample keys or a cell phone.
KEYLESS ENTRY SETTINGS
Switching Keyless Entry On andOff
1.Switch the ignition on using an originalkey that has not been created as aMyKey.
2.
Press the button on thetouchscreen.
3.Press Vehicle.
4.Press Locks.
Reprogramming the UnlockingFunction
You can enable two-stage unlockingfunction allowing you to unlock only thedriver door when you touch the unlocksensor.
Press and hold both the lock and unlockbuttons on the remote control for fourseconds to disable or enable two-stageunlocking.
If you program the unlocking function sothat only the driver door unlocks, you canunlock all of the other doors from insideyour vehicle using the power door lockcontrol. You can unlock individual doorsby pulling the interior door handles onthose doors.
USING KEYLESS ENTRY
Unlocking the Doors
With your remote control or authorizedphone within 3 ft (1 m) of your vehicle,press the touchpad on the door windowtrim to unlock and open the door.
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WHAT IS THE KEYLESS ENTRY
KEYPAD
The keyless entry keypad allows you tolock and unlock your vehicle using thekeypad on the window trim.
KEYLESS ENTRY KEYPAD
LIMITATIONS
The system may not function if:
•The vehicle battery has no charge.
LOCATING THE KEYLESS
ENTRY KEYPAD
The keypad is near the driver window andilluminates when you touch it.
KEYLESS ENTRY KEYPAD
MASTER ACCESS CODE
What Is the Master Access Code
The master access code is a factory-setfive-digit entry code. You can operate thekeypad with the master access code atany time. The master access code is on theowner’s wallet card in the glove box andis available from an authorized dealer.
KEYLESS ENTRY KEYPAD
PERSONAL ACCESS CODES
Programming a Personal EntryCode
1.Enter the five-digit master code.
2.Press 1·2 on the keypad within fiveseconds.
3.Enter your personal five-digit code.You must do this within five secondsof completing Step 2.
4.Press 1·2 on the keypad to savepersonal code 1.
The doors lock then unlock to confirm thatprogramming was successful.
To program additional personal entrycodes, repeat Steps 1 through 3, then forStep 4:
•Press 3·4 to save personal code 2.
•Press 5·6 to save personal code 3.
•Press 7·8 to save personal code 4.
•Press 9·0 to save personal code 5.
If your vehicle comes with SYNC, you canalso program the system with a personalentry code.
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Note:Any physical actions that mimic akicking motion such as splashing water,trailer chains or vacuum hoses may causethe hands-free liftgate to activate. Switchthe power liftgate off through your vehiclesettings or keep the authorized device awayfrom the rear bumper detection area.
SETTING THE LIFTGATE
OPENING HEIGHT
1.Open the liftgate.
2.Stop the liftgate movement by pressingthe control button on the liftgate whenit reaches the desired height.
Note:Once the liftgate stops moving, youcan manually move it to the desired height.
3.Press and hold the control button onthe liftgate until a tone sounds,indicating programming is complete.
Note:You can only use the liftgate controlbutton to program the height.
Note:You cannot program the height if theliftgate position is too low.
4.The power liftgate now opens at theprogrammed height. To change theprogrammed height, repeat the steps.
Note:You can fully open the liftgate bymanually pushing it upward to themaximum open position if it opens in alower position.
Note:The system recalls the newprogrammed height until you reprogram it,even if you disconnect the battery.
CLOSING THE LIFTGATE
CLOSING THE LIFTGATE FROMINSIDE YOUR VEHICLE
WARNING: Make sure all personsare clear of the power liftgate areabefore using the power liftgate control.
With the transmission in park (P), accessthe liftgate settings on the touchscreen.
1.
Press the button on thetouchscreen.
2.Press CONTROLS.
3.
Press the liftgate icon.
Note: Make sure that you close the liftgatebefore operating or moving your vehicle,especially in an enclosure, like a garage ora parking structure. This could damage theliftgate and its components.
Note:Make sure the area behind yourvehicle is free from obstruction and thatthere is enough room for you to operate theliftgate. The liftgate could come intocontacts with objects too close to yourvehicle, for example a wall, garage door oranother vehicle. This could damage theliftgate and its components.
Note:Make sure that you fully close theliftgate to prevent cargo from falling out.
CLOSING THE LIFTGATE FROMOUTSIDE YOUR VEHICLE
WARNING: Make sure all personsare clear of the power liftgate areabefore using the power liftgate control.
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LIFTGATE – FREQUENTLY ASKEDQUESTIONS
Why won't my power liftgate function?
It can happen in freezing conditions orwhen parking on downhill slopes. Makesure the power liftgate is enabled.Make sure the transmission is in park(P), ensure nothing is obstructing theliftgate path and there is not excessiveweight on the liftgate. If there arecontinued issues, the battery voltagemay be low or there may be othersystem issues. See an authorizeddealer.
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PASSIVE ANTI-THEFT
SYSTEM
WHAT IS THE PASSIVE ANTI-THEFT SYSTEM
The passive anti-theft system preventssomeone from starting the vehicle with anincorrectly coded key.
Note:Do not leave a duplicate coded keyin your vehicle. Always take the keys andlock all the doors when leaving your vehicle.
HOW DOES THE PASSIVE ANTI-THEFT SYSTEM WORK
The passive anti-theft system arms whenyou switch the ignition off.
It disarms when the ignition is switched onwith a correctly coded key.
Note:The system is not compatible withnon-Ford aftermarket remote start systems.
Note:Do not leave a duplicate coded keyin your vehicle. Always take the keys andlock all doors when leaving your vehicle.
ANTI-THEFT ALARM SYSTEM
WHAT IS THE ANTI-THEFT ALARMSYSTEM
The anti-theft alarm system warns you ofan unauthorized entry to your vehicle.
HOW DOES THE ANTI-THEFTALARM SYSTEM WORK
When armed, the anti-theft alarm istriggered in any of the following ways:
•If someone opens a door, the liftgateor the hood without a correctly codedkey or remote control.
•If you turn the power on without acorrectly coded key.
•If the interior sensors detect movementinside your vehicle.
•If the inclination sensors detect anattempt to raise your vehicle.
•If someone disconnects the vehiclebattery or the battery backup alarm.
If the anti-theft alarm is triggered, thealarm horn sounds for 30 seconds and thedirection indicators flash for 5 minutes.
Any further attempts to carry out one ofthe above sounds the alarm again.
WHAT ARE THE INTERIORSENSORS
The interior sensors detect movementinside your vehicle.
The interior sensors are in the overheadconsole.
Note:Do not cover the interior sensors.
Note:If you set the cabin comfort level foryour departure time with the alarm armed,the interior sensors deactivate for theduration of the cabin preconditioning toavoid a false alarm.
WHAT ARE THE INCLINATIONSENSORS
The inclination sensor is designed to detectan attempt to raise your vehicle, forexample to remove a wheel or to tow itaway.
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