
HEADLAMPS –
TROUBLESHOOTING
HEADLAMPS – FREQUENTLYASKED QUESTIONS
Why is there condensation in theheadlamps?
•Headlamps have vents toaccommodate normal changes in airpressure. Condensation can be anatural by-product of this design.When moist air enters the lampassembly through the vents, there is apossibility that condensation can occurwhen the temperature is cold. Whennormal condensation occurs, a finemist can form on the interior of thelens. The fine mist eventually clearsand exits through the vents duringnormal operation.
How much condensation isacceptable?
•The presence of a fine mist, forexample no streaks, drip marks or largedroplets. A fine mist covers less than50% of the lens.
How long may it take for theacceptable condensation to becleared?
•Clearing time may take as long as 48hours under dry weather conditions.
How much condensation isunacceptable?
•A water puddle inside the lamp.Streaks, drip marks or large dropletspresent on the interior of the lens.
What should I do if unacceptablecondensation is present?
•Have your vehicle checked as soon aspossible.
Why do my headlamps turn offwhen I have them switched onwhen I switch my vehicle off?
•The battery saver turns the headlampsoff after a short period of time after youswitch your vehicle off.
AUTOLAMPS
WHAT ARE AUTOLAMPS
WARNING: The system does notrelieve you of your responsibility to drivewith due care and attention. You mayneed to override the system if it does notturn the headlamps on in low visibilityconditions, for example daytime fog.
Autolamps turn the headlamps on in lowlight situations or when the windshieldwipers operate.
AUTOLAMP SETTINGS
To set the amount of time that theheadlamps remain on after you switch yourvehicle off:
1.
Press the button on thetouchscreen.
2.Press Vehicle.
3.Press Lighting.
4.Press Autolamp Delay.
5.Press a setting.
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ADJUSTING THE INSTRUMENT
PANEL LIGHTING
BRIGHTNESS
The instrument lighting dimmer buttonsare on the lighting control.
Repeatedly press one of thebuttons to adjust the brightness.
AMBIENT LIGHTING (IF EQUIPPED)
SWITCHING AMBIENT LIGHTINGON AND OFF
1.
Press the button on thetouchscreen.
2.Press General.
3.Press Ambient Light.
4.Press a color.
ADJUSTING AMBIENT LIGHTING
Drag the selected color up or down.
INTERIOR LIGHTING –
TROUBLESHOOTING
INTERIOR LIGHTING –FREQUENTLY ASKED QUESTIONS
Why do my courtesy lamps or interiorlamps turn off when I have themswitched on when I switch my vehicleoff?
The battery saver turns the courtesylamps and interior lamps off after ashort period of time after you switchyour vehicle off.
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INSTRUMENT CLUSTER
OVERVIEW - EXCLUDING: GT
Note:The instrument cluster display canbe customized to display information inseveral different layouts. Maximum zonecomplexity shown.
Note:The instrument cluster displaychanges based on feature settings selectedin the center display screen or set withsteering wheel controls. See CenterDisplay Settings (page 388).
Range display area.A
Pop-up message display area.B
Driver assist area.C
Vehicle speed display area.D
Driver assist message display area.E
Gear indicator.F
Odometer.G
Information bar.H
High voltage battery gauge.I
Compass or ambient temperature.J
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INSTRUMENT CLUSTER
OVERVIEW - GT
Note:The instrument cluster display canbe customized to display information inseveral different layouts. Maximum zonecomplexity shown.
Note:The instrument cluster displaychanges based on feature settings selectedin the center display screen or set withsteering wheel controls. See CenterDisplay Settings (page 388).
Range display area.A
Pop-up message display area.B
Driver assist area.C
Vehicle speed display area.D
Driver assist message display area.E
Gear indicator.F
Odometer.G
Information bar.H
High voltage battery gauge.I
Compass or ambient temperature.J
Power gauge.K
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POWER GAUGE - GT
The power gauge displays the amount ofpower going to the wheels whenaccelerating or maintaining speed. Whenthe system limits the available maximumpower, the right side of the gauge showsgray lines representing the proportionalreduction in available power. When slowingdown by lifting your foot off the acceleratorpedal or pressing the brake, the gaugedisplays the amount of power theregenerative system captures and returnsto the high voltage battery.
SPEEDOMETER
Indicates the vehicle speed.
VEHICLE RANGE DISPLAY
Displays the approximate range yourvehicle can travel on the battery's currentstate of charge. Estimates vary based onthe energy used when driving and theenergy available in the high voltage battery.
The amount of energy being used whendriving is affected by:
•Mild or aggressive acceleration orbraking.
•Your vehicle's speed.
•Use of accessories, such as climatecontrol.
•Ambient temperature and weatherconditions.
•Driving in a city or on a highway.
•Driving on flat or hilly roads.
•Towing.
The available energy capacity in the highvoltage battery is affected by coldtemperatures and battery degradation.See Preserving Your High VoltageBattery (page 166).
When your navigation system has an activeroute the distance to your destination ornext charging station is displayed.
Note:It is normal for the vehicle rangeestimates to vary due to changes in averageenergy usage and battery temperature. Thiscould cause different range estimates eachtime you fully charge your battery. SeeMaximizing Your Driving Range (page 302).
Note:When you leave your vehicleunplugged, it periodically uses energy fromthe high voltage battery to recharge the12-volt accessory battery, resulting in areduced driving range.
HIGH VOLTAGE BATTERY
GAUGE
Displays the high voltage battery state ofcharge in the form of a gauge or apercentage. A full fill or 100% chargerepresents the total amount of energy youcan get from plugging your vehicle in.
The gauge is normally blue. When a lowbattery condition is reached the gauge isamber. When the battery is depleted thegauge is red.
When the full battery gauge is displayedand your navigation system has an activeroute, a symbol is added that representsthe battery charge level needed to reachyour destination or next charging station.
Charging Status
Additional charge information displayswhen you power on your vehicle withoutpressing the brake pedal and your vehicleis plugged in. Charging status includes thecharge start or charge end time asappropriate. When DC charging, the time
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at 80% displays followed by the time at100%. You can modify your vehicle chargesettings on the information andentertainment display. See Setting theCharging Schedule and Preferences(page 184).
Charge Required to Reach Destination
When the navigation system has an activeroute, the instrument cluster displays thecharge level required in order to reach yourdestination and the time when that chargelevel is available.
WHAT ARE THE INSTRUMENT
CLUSTER WARNING LAMPS
Warning lamps alert you to a vehiclecondition that could become serious.Some lamps illuminate when you startyour vehicle to make sure they work. If anylamps remain on after starting your vehicle,refer to the respective system warninglamp for further information.
INSTRUMENT CLUSTER
WARNING LAMPS
12V Battery
Illuminates when your vehicle isfirst switched on to show it isproperly functioning.
If it illuminates when the motor is running,this indicates your vehicle requires service.Have your vehicle checked as soon aspossible.
Driving when this warning lamp is on drainsthe 12V battery. If you must drive with thislight on, turn off all accessories.
Anti-Lock Brake System
If it illuminates when you aredriving, this indicates the systemrequires service. Your vehiclecontinues to have normal braking withoutthe anti-lock brake system function. Haveyour vehicle checked as soon as possible.
Brake System
Illuminates when you apply theparking brake and your vehicle ison. If it illuminates when yourvehicle is moving, make sure theparking brake is released. If theparking brake is released, thisindicates low brake fluid level or the brakesystem requires service. Have your vehiclechecked as soon as possible.
Note:Lamps may vary depending on region.
Door Ajar
Illuminates when your vehicle ison and any door is open.
Electric Parking Brake
Illuminates or flashes yellowwhen the electric parking brakerequires service.
Electric Motor CoolantTemperature
If it illuminates, safely stop yourvehicle and switch your vehicleoff.
Fasten Seatbelt
Illuminates and a tone soundsuntil you fasten the seatbelts.
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High Voltage Battery
Illuminates blue under normalconditions. If it illuminatesamber, the battery is low oncharge. If it illuminates red, the battery isdepleted.
Hood Ajar
Illuminates when your vehicle ison and the hood is notcompletely closed.
Icy Road Conditions
WARNING: Even if the temperaturerises to above 39°F (4°C) there is noguarantee that the road is free of hazardscaused by inclement weather.
Illuminates when the outside airtemperature falls below 39°F(4°C).
Liftgate Ajar
Illuminates when your vehicle ison and the rear luggagecompartment is not completelyclosed.
Limited Performance
Illuminates if your vehicle haslimited performance due to acold or hot battery. Drive withcaution. Keep your vehicle connected toa charging system when not in use tomaintain battery temperature.
Low Tire Pressure
Illuminates when your tirepressure is low. If illuminated,check your tire pressure as soonas possible. If it begins to flash at any time,have the system checked as soon aspossible.
Low Washer Fluid Level
Illuminates when the washerfluid is low.
Powertrain Malfunction
Illuminates when the powertrainrequires service. Have thesystem checked as soon aspossible.
Stop Safely
Illuminates if an electricalcomponent requires service or afailure that causes your vehicleto shut down or enter into a limitedoperating mode.
Vehicle Plugged In
Illuminates when your vehicle isplugged in.
WHAT ARE THE INSTRUMENT
CLUSTER INDICATORS
Indicators notify you of various featuresthat are active on your vehicle.
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WHAT IS REMOTE START
The system allows you to remotely startyour vehicle and to adjust the interiortemperature according to the settings thatyou chose.
Note:If your vehicle is plugged in during theremote start operation, it will draw powerfrom the power source and not the vehicle'sbattery.
REMOTE START
PRECAUTIONS
WARNING: Do not keep electricaldevices plugged in the power pointwhenever the device is not in use. Powerpoints power up during remote start.
REMOTE START LIMITATIONS
Remote start does not work under thefollowing conditions:
•The alarm horn is sounding.
•The hood is open.
•The vehicle is not in park (P).
•The vehicle is on.
•Remote start has been disabled in thetouchscreen.
•The high voltage or 12 volt battery isbelow the minimum operating voltage.
Note:To use remote start with the FordPass, enable the modem. See ConnectingFordPass to the Modem (page 372). To useremote start with Phone as a Key, enablethe modem and set up Phone As A Key. SeeProgramming Your Phone (page 72).
ENABLING REMOTE START
1.
Press the button on thetouchscreen.
2.Press Vehicle.
3.Press Remote Start Setup.
4.Switch Remote Start on or off.
Note:To remote start with FordPass orPhone as a Key, make sure that the modemis enabled and Phone as a Key is setup. SeeEnabling and Disabling the Modem (page372). See Programming Your Phone (page72).
REMOTELY STARTING AND
STOPPING THE VEHICLE
Remotely Starting the Vehicle
Using your FordPass app, press and holdthe start button.
Note:You can also use the phone as a keyto start the vehicle.
•The direction indicators flash twice.
•The parking lamps turn on when thevehicle is running.
•The horn sounds if the system fails tostart.
•All other vehicle systems remain offwhen you have remotely started thevehicle.
•The vehicle remains secured when youhave remotely started the vehicle. Avalid key must be inside your vehicle toswitch the vehicle on and drive yourvehicle.
Remotely Stopping the Vehicle
Using your FordPass app, press the remotestop button.
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