WARNING: Do not replace the plugon the connector. There are criticalsafety devices in the plug, and thecharging equipment will not operate, ifthe plug is replaced. Failure to follow thisinstruction could result in electric shock,personal injury, death, or fire.
WARNING: Charging equipmentcontains no user modifiable or repairableparts. If the charging equipment plugdoes not properly fit into the wall outlet,have a qualified electrician install thecorrect wall outlet. Failure to follow thisinstruction could result in personal injuryor death.
WARNING: High voltage is presentin your electric meter housing and powerdistribution service panel. Contact withhigh voltage can cause death or seriouspersonal injury.
WARNING: Visually inspect thecharging equipment before each use. Donot use the charging equipment if it isdamaged.
WARNING: Keep chargingequipment inside when not in use. Stowthe control box on the hanger or all thecharging equipment in the bag after useto prevent damage to the chargingequipment and personal injury.
Your vehicle comes with a mobile powercord that has a low power connector touse with a 120V plug NEMA 5-15 and a highpower connector to use with a 240V plugNEMA 14-50.
Specification ValueSpecification Type
SAECharger Model
120-240 VACVoltage
32 amps maxcontinuousMaximum Current
60HzFrequency
< 2 WattsPower draw whenidle
< 4 WattsPower draw whencharging
Approximately 20 ft(6.1 m)Cable length
8.6 lb (3.9 kg)Weight
-22°F (-30°C) to122°F (50°C)Operating temper-ature
-22°F (-30°C) to185°F (85°C)Storage temper-ature
IP67CCID Environ-mental
Not requiredVentilation
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STOPPING CHARGING
WARNING: To safely discontinuecharging at any time, follow thedisconnect instructions in stoppingcharging. Charging will automatically andsafely come to a stop. The BLUESTATUS indicator remains ON solidwhen the coupler is removed.
Using the mobile power cord:
1.Push the latch and remove the chargecoupler from the vehicle.
2.Remove the connector plug from thewall outlet.
Note:Do not pull the wall plug from thewall or the connector from the mobile powercord control box, while your vehicle ischarging. Doing so could damage the outletand the cord.
Note:You cannot shift your vehicle out ofpark (P) until you remove the chargecoupler.
3.Press the center right-hand edge of thecharge port door to close.
DC CHARGING
CONNECTING THE CHARGER
To charge the high voltage battery:
1.Put the vehicle in park (P).
Note:Your vehicle must be in park (P) tocharge and for the charge status indicatorto illuminate.
2.Press the center right-hand edge of thecharge port door and then release toopen the door.
3.Open the dust cap cover on the chargeport to expose lower connectors.
4.Plug the charge coupler into the chargeport receptacle on your vehicle.
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Note:Save your departure settings beforeselecting additional days/times. Theprocess must be repeated in order to addadditional unique departure times andcomfort levels.
Note:Cabin conditioning comfort level mayvary depending on if you plug into a normalhousehold outlet or a higher power outletor charging station. The power available forconditioning is limited to the chargingstation power available. At low ambienttemperatures and low charge power, asmall amount of high voltage battery powerin addition to the charging power could beused to heat the cabin.
Note:The departure and comfort settingscan also be accessed through the separatevehicle settings departure and comfortbutton. Press the edit button from thisscreen to begin the settings process outlinedabove.
USING FORDPASS AND
CHARGING
The FordPass app allows you to do thefollowing:
•Monitor and manage your vehicle'scharging, including charge schedulesand preferences.
•Locate a charger and activate a chargeron the BlueOval Charging Network.
•Plan a trip and charging options alongyour route.
•Check charging station plug availability.
•Initiate a charge session automaticallyat Plug and Charge capable chargestations.
•Control your Ford Connected ChargeStation remotely.
•Override charge preferences andstarting and stopping charging.
For more information, visitwww.owner.ford.com.
CHARGING YOUR VEHICLE
HINTS
Use AC charging when possible andminimize the use of DC charging. It helpsto preserve your high voltage battery'sefficiency and lifespan.
We recommend ending DC charges at80% state of charge.
Note:The system could reduce DC fastcharging rate to preserve the battery. Thisis based on battery temperature, batterystate of charge and battery health.
In cold temperatures, you may notice thatDC charging takes longer when theambient temperature drops below 50°F(10°C). Shutting off climate control orreducing climate control temperature andfan settings for the first 10 to 15 minutes ofDC charging allows the battery to warmup and improve the charging rate.
Note:When the temperature is belowfreezing, fully turning off cabin heat for thefirst 10 to 15 minutes of DC charging couldsignificantly improve the charging rate.
When AC charging, keep your vehicleplugged in when outside temperatures arevery high or low. This enables the systemto maintain the high voltage battery forbest performance.
CHARGING YOUR VEHICLE –
TROUBLESHOOTING
CHARGING YOUR VEHICLE –WARNING LAMPS
Plugged into charger.
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ELECTRIC MOTOR
PRECAUTIONS
WARNING: When your vehicle isstationary, keep the brake pedal fullypressed when shifting gears. Failure tofollow this instruction could result inpersonal injury, death or propertydamage.
WARNING: Do not apply the brakepedal and accelerator pedalsimultaneously. Applying both pedalssimultaneously for more than a fewseconds will limit power, which mayresult in difficulty maintaining speed intraffic and could lead to serious injury.
WARNING: Apply the parkingbrake, shift into park (P), switch thevehicle off and remove the key or remotecontrol before you leave your vehicle.Failure to follow this instruction couldresult in personal injury or death.
Note:You may not be able to shift out ofpark (P) unless the intelligent access key isinside your vehicle.
SELECTOR POSITIONS
PARK (P)
WARNING: Shift into park (P) onlywhen your vehicle is stationary.
In park (P) power is not transmitted to thedriven wheels.
Note:A tone sounds if you attempt to exityour vehicle without the selector in park (P).
Note:Your vehicle may not shift out of park(P) if the vehicle battery has run out ofcharge. See Jump Starting the Vehicle(page 309).
Note:Your vehicle may not shift out of park(P) if a fuse is blown. See Fuses (page 314).
Note:The electronic parking brake couldapply when the selector is in park (P). SeeAutomatically Releasing the ElectricParking Brake (page 200).
Note:Your vehicle could shift into park (P)if you attempt to exit your vehicle withoutthe selector in park (P). See How DoesAutomatic Return to Park (P) Work (page194).
Note:A tone could sound when you selectpark (P).
REVERSE (R)
WARNING: Shift into reverse (R)only when your vehicle is stationary.
In reverse (R) power is transmitted to thedriven wheels.
NEUTRAL (N)
WARNING: In neutral (N) yourvehicle is free to roll.
In neutral (N) power is not transmitted tothe driven wheels.
DRIVE (D)
In drive (D) power is transmitted to thedriven wheels.
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LOW (L)
In low (L) your vehicle decelerates morenoticeably than in drive (D) when yourelease the accelerator pedal.
Note:We recommend using this mode fordriving on hilly or mountainous roads orwhen towing a trailer. See Towing a Trailer(page 300).
SHIFTING YOUR VEHICLE INTO
GEAR
The selector is on the center console.
1.Press and hold the brake pedal.
2.Rotate the outer ring to select aposition.
Note:The position illuminates on theselector.
Note:Your vehicle cannot shift from drive(D) to park (P) with a clockwise rotation.Your vehicle cannot shift from park (P) todrive (D) with a counterclockwise rotation.
3.Press the low (L) button when yourvehicle is in drive (D) to enter or exitmode.
TEMPORARY NEUTRAL MODE
WHAT IS TEMPORARY NEUTRALMODE
This mode keeps your vehicle in neutral(N), for a limited time, when you exit yourvehicle or switch your vehicle off.
Note:Do not tow your vehicle in this mode.
HOW DOES TEMPORARYNEUTRAL MODE WORK
Use this mode to keep your vehicle inneutral (N) when you exit your vehicle orswitch your vehicle off. For example, if youexit your vehicle before an automatic carwash.
Note:You do not need to use this mode atan automatic car wash if you stay in yourvehicle with power on.
Note:Do not tow your vehicle in this mode.
Note:Automatic return to park (P) isdelayed when your vehicle is in this mode.See Electric Motor Audible Warnings(page 194).
TEMPORARY NEUTRAL MODELIMITATIONS
Your vehicle could shift to park (P) after30 minutes, or when the vehicle batterycharge level is low. Prolonged use of thismode can cause the vehicle battery to runout of charge.
Do not tow your vehicle in this mode.Failure to follow these instructions couldresult in vehicle damage not covered bythe vehicle warranty.
ENTERING TEMPORARYNEUTRAL MODE
1.Power your vehicle on.
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2.Bring your vehicle to a complete stop.
3.Press and hold the brake pedal.
4.Shift into neutral (N).
Note:An instructional message appears.
5.Press the low (L) button.
Note:A confirmation message appearswhen your vehicle enters the mode.
6.Release the brake pedal.
Note:Your vehicle is free to roll.
7.Switch your vehicle off.
Note:Do not tow your vehicle in this mode.
Note:The neutral (N) indicator on theselector may flash in this mode.
EXITING TEMPORARY NEUTRALMODE
1.Press the brake pedal.
2.Shift into park (P), or power yourvehicle on and shift into drive (D) orreverse (R).
AUTOMATIC RETURN TO
PARK (P)
WHAT IS AUTOMATIC RETURN TOPARK (P)
Your vehicle shifts into park (P) if youattempt to exit your vehicle without thevehicle in park (P).
HOW DOES AUTOMATIC RETURNTO PARK (P) WORK
Your vehicle shifts to park (P) when yourvehicle is stationary and any of thefollowing occur:
•You switch the vehicle off.
•You open the driver door with the driverseatbelt unfastened.
•You unfasten the driver seatbelt withthe driver door open.
Note:Do not use automatic return to park(P) when your vehicle is moving, except inan emergency. See Powering Off (page164).
AUTOMATIC RETURN TO PARK(P) LIMITATIONS
Automatic return to park (P) may not workif the door ajar sensor or seatbelt sensorare malfunctioning.
See an authorized dealer if any of thefollowing occur:
•Seatbelt indicator illuminates or tonesounds with the seatbelt fastened.
•Door ajar indicator does not illuminatewith the driver door open.
•Door ajar indicator illuminates with thedriver door closed.
•Transmission not in park messageappears with the driver door closed,after you shift out of park (P).
ELECTRIC MOTOR AUDIBLE
WARNINGS
Vehicle Not In Park (P) AudibleWarning
Sounds if you open the driver door beforeshifting into park (P).
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Park Selection Audible Warning
Sounds when you shift into park (P).
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HOW DOES ALL-WHEEL DRIVE
WORK
The all-wheel drive system is designed tocontinuously monitor and adjust powerdelivery to the front and rear wheels tooptimize both traction and handling.
There is further information on driving inunique driving conditions. See DrivingHints (page 301).
ALL-WHEEL DRIVE
PRECAUTIONS
WARNING: Do not becomeoverconfident in the ability of all-wheeldrive vehicles. Although an all-wheeldrive vehicle may accelerate better thana two-wheel drive vehicle in low tractionsituations, it won't stop any faster thantwo-wheel drive vehicles. Always driveat a safe speed.
ALL-WHEEL DRIVE
LIMITATIONS
The all-wheel drive system is not intendedfor use with mismatched tires.
Different tire sizes between the front andrear axles can cause system damage.
ALL-WHEEL DRIVE – TROUBLESHOOTING
ALL-WHEEL DRIVE – INFORMATION MESSAGES
ActionMessage
The all-wheel drive system temporarily turns off to protectitself from overheating.AWD TemporarilyDisabled
The all-wheel drive system is not operating properly. If thewarning stays on or continues to come on, contact anauthorized dealer.
AWD Off
The all-wheel drive system will resume normal function.AWD Restored
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