Jump Starting the Vehicle ........................190
Transporting the Vehicle ...........................192
Towing Points ...............................................193
Customer Assistance
Getting the Services You Need ..............194
In California (U.S. Only) ............................195
The Better Business Bureau (BBB) Auto
Line Program (U.S. Only) .....................196
Getting Assistance Outside the U.S. and
Canada ........................................................197
Ordering Additional Owner's Literature
........................................................................1 9 8
Reporting Safety Defects (U.S. Only)
........................................................................1 9 8
Reporting Safety Defects (Canada Only)
........................................................................1 9 9
Fuses
Fuse Specification Chart .........................200
Changing a Fuse .........................................208
Vehicle Inspection Guide
Vehicle Inspection Information ..............210
Maintenance
General Information ...................................219
Opening and Closing the Hood .............220
Under Hood Overview - 6.7L Diesel ......222
Under Hood Overview - 7.3L ...................223
Engine Oil Dipstick - 6.7L Diesel ............224
Engine Oil Dipstick - 7.3L ..........................224
Engine Oil Check - 6.7L Diesel ...............224
Engine Oil Check - 7.3L .............................225
Changing the Engine Oil and Oil Filter
........................................................................226
Oil Change Indicator Reset ......................227
Changing the Engine Air Filter - 6.7L
Diesel ...........................................................228
Changing the Engine Air Filter - 7.3L .....230Draining the Fuel Filter Water Trap - 6.7L
Diesel ...........................................................232
Engine Coolant Check - 6.7L Diesel ......233
Engine Coolant Check - 7.3L ...................238
Automatic Transmission Fluid Check
........................................................................242
Brake Fluid Check .......................................244
Power Steering Fluid Check ....................245
Changing the 12V Battery ........................246
Adjusting the Headlamps ........................247
Washer Fluid Check ...................................249
Fuel Filter - 7.3L ...........................................249
Checking the Wiper Blades ....................249
Changing the Wiper Blades ....................249
Removing a Headlamp ............................250
Changing a Bulb .........................................250
Changing the Engine-Mounted and
Diesel Fuel Conditioner Module Fuel
Filters - 6.7L Diesel ..................................251
Electrical System Inspection ..................254
Air Induction System Inspection ...........254
Exhaust System Inspection ....................255
Brake System Inspection .........................255
Axle Inspection ............................................258
Steering System Inspection ...................259
Suspension System Inspection .............259
Frame and Tow Hook Inspection .........260
Rear Axle Fluid Check ...............................260
Spring U-Bolt Check .................................260
Vehicle Care
General Information ..................................262
Cleaning Products ......................................262
Cleaning the Exterior .................................263
Waxing ............................................................264
Cleaning the Engine ..................................264
Cleaning the Windows and Wiper Blades
........................................................................265
Cleaning the Interior ..................................265
Cleaning the Instrument Panel and
Instrument Cluster Lens ......................266
4
Table of Contents
Repairing Minor Paint Damage .............266
Cleaning the Wheels .................................266
Vehicle Storage ............................................267
Wheels and Tires
Tire Care .........................................................269
Using Snow Chains ....................................284
Changing a Road Wheel ..........................284
Technical Specifications .........................286
Capacities and Specifications
Engine Specifications - 6.7L Diesel ......288
Engine Specifications - 7.3L ...................289
Motorcraft Parts - 6.7L Diesel ................290
Motorcraft Parts - 7.3L ...............................291
Bulb Specification Chart ..........................292
Engine Oil Capacity and Specification -
6.7L Diesel .................................................292
Engine Oil Capacity and Specification -
7.3L ...............................................................295
Cooling System Capacity and
Specification - 6.7L Diesel ...................297
Cooling System Capacity and
Specification - 7.3L ................................298
Fuel Tank Capacity - Diesel ....................298
Fuel Tank Capacity - Gasoline ..............299
Air Conditioning System Capacity and
Specification - 6.7L Diesel ..................300
Air Conditioning System Capacity and
Specification - 7.3L .................................301
Washer Fluid Specification ......................301
Diesel Exhaust Fluid Capacity and
Specification ............................................302
Automatic Transmission Fluid Capacity
and Specification ...................................302
Brake Fluid Specification .........................303
Rear Axle Fluid Capacity and
Specification - Diesel ...........................304
Rear Axle Fluid Capacity and
Specification - Gasoline ......................305Hydraulic Power Steering Fluid Capacity
and Specification ...................................306
Vehicle Identification
Vehicle Identification Number ...............307
Connected Vehicle
Connected Vehicle Requirements .......308
Connected Vehicle Limitations .............308
Connecting the Vehicle to a Mobile
Network - Vehicles With: Modem .....308
Connected Vehicle – Troubleshooting
.......................................................................3 0 8
Audio System
General Information ..................................309
Audio Unit .....................................................309
Connecting a Bluetooth® Device ..........312
Streaming Bluetooth Audio .....................312
Playing Media From a USB Device ........312
Audio Input Jack ...........................................313
USB Port .........................................................314
Using Voice Recognition ...........................314
Accessories
Auxiliary Switches .......................................315
Ford Protect
Ford Protect ...................................................317
Scheduled Maintenance
General Maintenance Information .......319
Normal Scheduled Maintenance ..........323
Special Operating Conditions Scheduled
Maintenance ............................................329
Customer Information
Rollover Warning ........................................338
Radio Frequency Certification Labels
........................................................................338
5
Table of Contents
E154903
Right-hand side. A
Left-hand side. B
Warnings
WARNING: Throughout this guide,
you will find warnings identified by the
warning symbol. Warnings remind you
to be especially careful to reduce the risk
of personal injury.
Diesel Engine Information
The diesel engine fuel system is a
pressurized two-stage filtration system
and consists of:
• A frame-mounted Fuel and Water
Separator primary filter with an electric
fuel pump and water drain
• An engine-mounted secondary fuel
filter
• A fuel injector for each cylinder (8
total)
• A high-pressure fuel pump
• A high-pressure fuel rail for each
cylinder bank (2 total)
• Numerous high-pressure pipes from
the high-pressure pump to the rails,
and rails to the injectorsThe fuel and water separator removes
both water and impurities from the fuel.
The engine-mounted filter filters finer
impurities from the diesel fuel. The
engine-mounted fuel filter and the
frame-mounted fuel filter should be
changed at the recommended service
interval or when indicated by the
information display LOW FUEL PRESSURE
message. See Scheduled Maintenance
(page 319).
The fuel and water separator should be
drained at regular intervals (recommended
at every oil change) or when indicated by
the information display and water in fuel
indicator light. See Fuel Quality (page
106).
Proper fuel filter maintenance and prompt
water draining when the water in fuel light
illuminates is essential to prevent injection
equipment damage. Ignoring the water in
fuel light or the information display
message WATER IN FUEL DRAIN FILTER
can cause your vehicle to go into a reduced
power mode.
A frame-mounted electric fuel pump
located inside the fuel and water separator
draws fuel from the fuel tank to provide
pressurized fuel to the engine. The fuel
pump contains a pressure relief valve for
overpressure protection in the event of
restricted flow.
The fuel injection system is controlled
through the powertrain control module.
Engine Protection Mode
Ford diesel engines are equipped with
engine protection and emission control
systems. These systems monitor critical
temperatures and pressures, and modify
engine operation accordingly. These
modified engine performance
characteristics are normal.
8
Introduction
If these modified engine performance
characteristics persist for an extended
period and either the service engine soon
or powertrain malfunction, reduced power,
electronic throttle control light is
illuminated, have the system checked by
an authorized dealer.
Service engine soon
Powertrain malfunction, reduced
power, electronic throttle control
Diesel Lubrication System
It is important to change the engine oil at
the recommended service intervals or
when indicated by the information display
to maintain oil viscosity. Extending the oil
and filter change interval beyond the
recommended interval can negatively
affect engine performance, fuel economy
and engine life. See Engine Oil Check
(page 224).
Engine and secondary cooling system
The cooling system contains a primary
cooling loop to cool the engine and a
secondary cooling loop to cool the
transmission, charge air, and fuel. The
coolant serves three primary purposes: to
provide heat transfer, freeze point
protection, and corrosion protection using
additives.
Vehicles with diesel engines typically are
used to carry heavy loads and accumulate
mileage rapidly. These two factors may
cause the additives in the coolant to wear
out in a shorter time. You can find more
information about coolant additives and
coolant change intervals in the coolant
chapter. See General Maintenance
Information (page 319). Operating the
engine with insufficient coolant or coolant
additive can cause severe engine damage.Selective catalytic reduction system
Your vehicle is equipped with a selective
catalytic reduction system designed to
reduce emission levels of nitrogen oxides
from the exhaust of your diesel engine. This
system relies on the use of Diesel Exhaust
Fluid (DEF) that you must replenish at
certain intervals. Failure to maintain proper
DEF levels or if the DEF becomes
contaminated will result in vehicle speed
limitations or result in your vehicle entering
an idle-only mode. See Selective
Catalytic Reductant System (page 118).
Minor Troubleshooting Guide
If the engine won’t crank
WARNING: Battery posts,
terminals and related accessories
contain lead and lead compounds. Wash
hands after handling.
Turn on the headlights. If the lights are dim,
do not go on at all or when the ignition is
turned to the start position, the lights
become dim or go out, the battery
connections may be loose or corroded, or
the battery may be discharged. If there is
a clicking or stuttering sound coming from
the engine compartment when you turn
the key to the start position, this may also
indicate a loose or corroded battery
connection.
Check the battery connections at the
battery posts, cable connection to the
engine grounding point and at the starter
connection.
If you suspect a discharged battery, have
it checked and corrected.
9
Introduction
• The gearshift lever must be in P (Park)
or N (Neutral) in order for the starter
to operate.
• Try operating the starter switch several
times. This operation may clean
potentially corroded contacts or make
the switch temporarily operable until
you can reach the dealer.
• If all electrical connections are tight
and you need assistance to start, See
Jump Starting the Vehicle (page 190).
If engine cranks but won’t start
Prolonged starter cranking (in excess of 10
seconds) could cause damage to the
starter motor or the high-pressure fuel
pump.
• Check the fuel gauge. You may be out
of fuel. If the gauge shows that there
is fuel in the tank, the trouble may be
in the electrical system or the fuel
system. If equipped with an auxiliary
tank, be sure that the tank control
switch is set for the tank with fuel and
not on an empty tank.
• Leaving your ignition key turned to on
for over two minutes without starting
may make starting difficult because
the glow plugs will cease activation.
Reset the system by turning the ignition
key to off and then back to on again.
Note:If the system is out of fuel and the
engine will not start, do not continue
cranking the engine. Continued cranking can
damage the high-pressure fuel pump.
If the engine runs hot
The following could cause the engine to
overheat:
• Lack of coolant
• Dirty cooling system.
• Plugged radiator fins, A/C condenser
and/or oil cooler
• Malfunctioning fan drive• Driving with frozen coolant
• Sticking thermostat
• Overloading or pulling heavy trailers
during hot weather
• Grill or radiator air blockage
• Slipping or missing drive belt
• Plugged or very dirty air filter
If fuses burn out
WARNING: Replacement fuses and
circuit breakers must always be the
same rating as the original equipment
shown. Never replace a fuse or circuit
breaker with one of a higher rating.
Higher rated fuses or circuit breakers
could allow circuit overloading in the
event of a circuit malfunction, resulting
in severe vehicle damage or personal
injury due to fire.
Burned-out or blown fuses usually indicate
an electrical short-circuit, although a fuse
may occasionally burn out from vibration.
Insert a second fuse. If this fuse
immediately burns out and you cannot
locate the cause, return your vehicle to
your dealer for a circuit check. See
Changing a Fuse (page 208).
Selective catalytic reduction system
speed limit and Idle-only modes
If the vehicle’s speed is limited or in an
idle-only mode, the selective catalytic
reduction system may be limiting the
vehicle’s functions due to low or
contaminated DEF. Check the DEF. See
Selective Catalytic Reductant System
(page 118).
SYMBOLS GLOSSARY
These are some of the symbols you may
see on your vehicle.
10
Introduction
E162384E162384Air conditioning system
E231157
Air conditioning system lubricant
type
Anti-lock braking system
Avoid smoking, flames or sparks
Battery
Battery acid
Brake fluid - non petroleum
based
Brake system
E270480
Brake system
E139223E139223Cabin air filter
Check fuel cap
Child safety door lock or unlock
Child seat lower anchor
E141E141128128Child seat tether anchor
E71340
Cruise control
Do not open when hot
Engine air filter
Engine coolant
Engine coolant temperature
Engine oil
Explosive gas
Fan warning
E71880
Fasten seatbelt
E231160
Flammable
E67017
Front airbag
Front fog lamps
Fuel pump reset
Fuse compartment
Hazard flashers
Heated rear window
11
Introduction
PROTECTING THE
ENVIRONMENT
Sustainability is a priority at Ford. We are
constantly looking for ways to reduce our
impact on the planet while providing
customers with great products and
delivering a strong business. You should
play your part in protecting the
environment. Correct vehicle usage and
the authorized disposal of waste, cleaning
and lubrication materials are significant
steps toward this aim.
For additional information about our
sustainability progress and initiatives, visit
www
.sustainability.ford.com.
NOISE POLLUTION CONTROL
In order to keep to the federal exterior
noise regulations, your vehicle may be
equipped with noise emission items.
Depending on your vehicle configuration,
it may have all or some of the following
items:
Air Intake System
Inspect the air cleaner. Do not alter its
location. Do not alter inlet and outlet
piping.
Body
Inspect wheel well splash shields, cab
shields and under hood insulation for
deterioration, dislocation and orientation.
Cooling System
• Inspect the fan for blade damage. If
you find any damage, replace with the
recommended parts. Inspect for
fan-to-shroud interference and any
damage to shroud, such as cracks and
holes.
• Do not change fan ratio or alter fan
spacer dimensions and positions.
• Inspect fan clutch for proper operation.
Make sure the fan is disengaged when
cooling of the engine is not required.
• Inspect radiator shutters (if equipped)
for proper operation. The shutters
should be open during normal
operating temperatures.
Engine
Valve covers and block covers damp-out
engine mechanical noise. If they need
replacing, make sure to replace them with
the recommended parts. Check for
mechanical isolations.
Transmission Enclosure
Inspect for cracks, holes and tears. Clean
any deposits, such as oil, dirt and stones.
Exhaust System
• Inspect for leaks at various joint
connections and loose clamps.
• Perform a visual inspection for cracks
or holes in the muffler and tail pipe.
• Always use the recommended
replacement parts.
21
Environment
GAUGES
2.3 Inch Display
E219638E219638
Engine oil pressure gauge. A
Engine coolant temperature gauge. B
Fuel gauge. C
Transmission fluid temperature gauge. D
Speedometer. E
Information display. See General Information (page 70). F
Tachometer. G
63
Instrument Cluster