Jump Starting the Vehicle ........................190
Transporting the Vehicle ...........................192
Towing Points ...............................................193
Customer Assistance
Getting the Services You Need ..............194
In California (U.S. Only) ............................195
The Better Business Bureau (BBB) Auto
Line Program (U.S. Only) .....................196
Getting Assistance Outside the U.S. and
Canada ........................................................197
Ordering Additional Owner's Literature
........................................................................1 9 8
Reporting Safety Defects (U.S. Only)
........................................................................1 9 8
Reporting Safety Defects (Canada Only)
........................................................................1 9 9
Fuses
Fuse Specification Chart .........................200
Changing a Fuse .........................................208
Vehicle Inspection Guide
Vehicle Inspection Information ..............210
Maintenance
General Information ...................................219
Opening and Closing the Hood .............220
Under Hood Overview - 6.7L Diesel ......222
Under Hood Overview - 7.3L ...................223
Engine Oil Dipstick - 6.7L Diesel ............224
Engine Oil Dipstick - 7.3L ..........................224
Engine Oil Check - 6.7L Diesel ...............224
Engine Oil Check - 7.3L .............................225
Changing the Engine Oil and Oil Filter
........................................................................226
Oil Change Indicator Reset ......................227
Changing the Engine Air Filter - 6.7L
Diesel ...........................................................228
Changing the Engine Air Filter - 7.3L .....230Draining the Fuel Filter Water Trap - 6.7L
Diesel ...........................................................232
Engine Coolant Check - 6.7L Diesel ......233
Engine Coolant Check - 7.3L ...................238
Automatic Transmission Fluid Check
........................................................................242
Brake Fluid Check .......................................244
Power Steering Fluid Check ....................245
Changing the 12V Battery ........................246
Adjusting the Headlamps ........................247
Washer Fluid Check ...................................249
Fuel Filter - 7.3L ...........................................249
Checking the Wiper Blades ....................249
Changing the Wiper Blades ....................249
Removing a Headlamp ............................250
Changing a Bulb .........................................250
Changing the Engine-Mounted and
Diesel Fuel Conditioner Module Fuel
Filters - 6.7L Diesel ..................................251
Electrical System Inspection ..................254
Air Induction System Inspection ...........254
Exhaust System Inspection ....................255
Brake System Inspection .........................255
Axle Inspection ............................................258
Steering System Inspection ...................259
Suspension System Inspection .............259
Frame and Tow Hook Inspection .........260
Rear Axle Fluid Check ...............................260
Spring U-Bolt Check .................................260
Vehicle Care
General Information ..................................262
Cleaning Products ......................................262
Cleaning the Exterior .................................263
Waxing ............................................................264
Cleaning the Engine ..................................264
Cleaning the Windows and Wiper Blades
........................................................................265
Cleaning the Interior ..................................265
Cleaning the Instrument Panel and
Instrument Cluster Lens ......................266
4
Table of Contents
Repairing Minor Paint Damage .............266
Cleaning the Wheels .................................266
Vehicle Storage ............................................267
Wheels and Tires
Tire Care .........................................................269
Using Snow Chains ....................................284
Changing a Road Wheel ..........................284
Technical Specifications .........................286
Capacities and Specifications
Engine Specifications - 6.7L Diesel ......288
Engine Specifications - 7.3L ...................289
Motorcraft Parts - 6.7L Diesel ................290
Motorcraft Parts - 7.3L ...............................291
Bulb Specification Chart ..........................292
Engine Oil Capacity and Specification -
6.7L Diesel .................................................292
Engine Oil Capacity and Specification -
7.3L ...............................................................295
Cooling System Capacity and
Specification - 6.7L Diesel ...................297
Cooling System Capacity and
Specification - 7.3L ................................298
Fuel Tank Capacity - Diesel ....................298
Fuel Tank Capacity - Gasoline ..............299
Air Conditioning System Capacity and
Specification - 6.7L Diesel ..................300
Air Conditioning System Capacity and
Specification - 7.3L .................................301
Washer Fluid Specification ......................301
Diesel Exhaust Fluid Capacity and
Specification ............................................302
Automatic Transmission Fluid Capacity
and Specification ...................................302
Brake Fluid Specification .........................303
Rear Axle Fluid Capacity and
Specification - Diesel ...........................304
Rear Axle Fluid Capacity and
Specification - Gasoline ......................305Hydraulic Power Steering Fluid Capacity
and Specification ...................................306
Vehicle Identification
Vehicle Identification Number ...............307
Connected Vehicle
Connected Vehicle Requirements .......308
Connected Vehicle Limitations .............308
Connecting the Vehicle to a Mobile
Network - Vehicles With: Modem .....308
Connected Vehicle – Troubleshooting
.......................................................................3 0 8
Audio System
General Information ..................................309
Audio Unit .....................................................309
Connecting a Bluetooth® Device ..........312
Streaming Bluetooth Audio .....................312
Playing Media From a USB Device ........312
Audio Input Jack ...........................................313
USB Port .........................................................314
Using Voice Recognition ...........................314
Accessories
Auxiliary Switches .......................................315
Ford Protect
Ford Protect ...................................................317
Scheduled Maintenance
General Maintenance Information .......319
Normal Scheduled Maintenance ..........323
Special Operating Conditions Scheduled
Maintenance ............................................329
Customer Information
Rollover Warning ........................................338
Radio Frequency Certification Labels
........................................................................338
5
Table of Contents
Windshield defrosting system
Interior luggage compartment
release
Jack
E161353
Keep out of reach of children
Lighting control
Low tire pressure warning
Maintain correct fluid level
Note operating instructions
E270945
Horn control
Panic alarm
E139213
Parking aid
Parking brake
Power steering fluid
Power windows front/rear
Power window lockout
E231159
Requires registered technician
E65963E65963Safety alert
See Owner's Manual
E231158
See Service Manual
Malfunction Indicator Lamp
(MIL)
E270849
Passenger airbag activated
E270850
Passenger airbag deactivated
Side airbag
Shield the eyes
E138639
Stability control
E163957
Hill descent control
E272858
Trail control
E270969
Windshield wiping system
Windshield wash and wipe
12
Introduction
Lane Departure Warning System
Action Message
The system has detected a condition that
has caused the system to be temporarily
unavailable. If the message continues to
display, have the system checked as soon
as possible. Front Camera Temporarily Not Available
The system has detected a condition that
requires you to clean the windshield in order
for it to operate properly. Front Camera Low Visibility Clean Screen
The system requires service, have the
system checked as soon as possible. Front Camera Malfunction Service Required
The system requests you to keep your
hands on the steering wheel. Keep Hands on Steering Wheel
Maintenance
Action Message
Stop your vehicle as soon as safely possible
and turn off the engine. Check the oil level,
if the warning stays on or continues to come
on with your engine running, have your
vehicle checked as soon as possible. Low Engine Oil Pressure
The engine oil life is low and needs to be
changed soon. Change Engine Oil Soon
The engine oil life is low and needs to be
changed immediately. Oil Change Required
The brake fluid level is low, have the system
checked as soon as possible. Brake Fluid Level Low
The brake system requires service. Stop
your vehicle in a safe place. Have the
system checked as soon as possible. Check Brake System
Your vehicle is still in transport or factory
mode. This may not allow some features
to operate properly. Have your vehicle
checked as soon as possible. Factory Mode Contact Dealer
Transport Mode Contact Dealer
The powertrain requires service. See Manual
81
Information Displays
GENERAL INFORMATION
WARNING: Exceeding these ratings
by overloading can cause component
failure resulting in property damage,
personal injury or death.
Fluid Temperature
If the operating temperature exceeds
250°F (121°C), the rate of axle lubrication
oxidation increases and shortens the life
of the lubricant and seals, requiring axle
lubrication changes to become more
frequent to preserve the axle. Do not
consistently run extreme pressure (EP)
lubricants above 250°F (121°C).
Axle Conversions
WARNING: When operating a
loaded vehicle, the driver must keep all
adjustable axles on the ground at all
times, supporting their share of the
vehicle’s load. Failure to do so can
overload other axles, tires, wheels,
springs, steering components, brakes
and frames, resulting in early component
failure, loss of vehicle control, possible
property damage and personal injury.
We do not recommend, or approve,
performing axle conversions. However, we
understand that, on occasion, others install
aftermarket add-on axles on the truck
chassis that allow operator control for
weight transfer from other axles (such as
air lift axles).
2-SPEED REAR AXLE (IF EQUIPPED)
WARNING: Never shift a
two-speed axle when descending a
steep grade as this may cause loss of
vehicle control and result in personal
injury.
Note:Do not shift between ranges when
the speed control is on.
A two-speed rear axle allows the driver to
select a low range for greater pulling power
and a high range for greater road speed
and fuel economy. You can also use these
ranges to provide extra steps between
transmission shifts when driving on steep
grades or fuel economy may be factors.
Axle Shifting
E208228
Note:Do not shift the axle to LOW when
your vehicle is moving. Use LOW when you
drive a fully loaded vehicle on a severe grade
or in congested traffic. Use HIGH for all
normal driving conditions with a lightly
loaded or partially loaded vehicle.
Note:The axle is set to HIGH by default.
To shift the axle between HIGH and LOW
with the vehicle stopped, place the
transmission in position N, then press and
hold the button for two seconds.
134
Rear Axle
Why is the feature not available (line markings are gray) when I can see the lane markings
on the road?
There is standing water on the road.
Faint lane markings, for example partial yellow lane markings on concrete roads.
Lane width is too narrow or too wide.
The camera has not been calibrated after a windshield replacement.
Driving on tight roads or on uneven roads.
Vehicle accessories are blocking the camera, for example a snow plow.
STEERING
Hydraulic Power Steering
To help prevent damage to the power
steering system:
• Do not hold the steering wheel at its
furthest turning points for more than
three to five seconds when the engine
is running.
• Avoid continuously steering back and
forth with elevated engine RPM as this
may overheat the system. If trying to
free a stuck vehicle, pause between
attempts to allow the power steering
system to cool or seek assistance.
Typical steering and driving maneuvers
allow the system to cool.
• Do not operate the vehicle if the power
steering pump fluid level is below the
MIN mark on the reservoir.
• Some noise is normal during operation.
If excessive, check for low power
steering pump fluid level before
seeking service by your dealer.• Heavy or uneven efforts may be caused
by low power steering fluid. Check for
low power steering pump fluid level
before seeking service by your dealer.
• Do not fill the power steering pump
reservoir above the MAX mark on the
reservoir, as this may result in leaks
from the reservoir.
If the power steering system breaks down
or if you switch the engine off, you can
steer the vehicle manually, but it takes
more effort.
If you have any steering components
serviced or replaced, install new fasteners.
Many fasteners have coatings with thread
adhesive, or have prevailing torque
features you cannot reuse. Do not reuse a
bolt or nut. Torque fasteners to
specifications.
Steering Tips
If the steering wanders or pulls, check for:
• An improperly inflated tire.
• Uneven tire wear.
• Loose or worn suspension
components.
• Loose or worn steering components.
• Improper vehicle alignment.
167
Driving Aids
VEHICLE INSPECTION
INFORMATION
To make sure your vehicle is ready to
operate, conduct a pre-trip inspection at
the beginning of each work period. Follow
the steps listed in this section to verify a
proper vehicle inspection procedure.
WARNING: Exercise great caution
when working on a vehicle equipped with
an automatic fan clutch. The fan starts
in motion only after the engine coolant
reaches a predetermined temperature
or the refrigerant pressure (if equipped
with air conditioning) reaches a
predetermined setting. The fan starts at
this point with no advance warning.
Never reach near, or permit objects to
protrude into, the fan blade radius while
the engine is running as this could result
in vehicle damage, personal injury or
death.
WARNING: Do not operate the
vehicle if any suspension conditions
listed in the following charts are evident.
Loss of steering or suspension could
result in property damage, personal injury
or death.
WARNING: If a wheel must be
changed, obtain expert tire service help.
Mounting and un-mounting of tires
should only be performed by a qualified
technician using necessary safety
procedures and equipment, otherwise
the result could be property damage,
personal injury or death.
Note:Always make sure you apply the
parking brake before starting the engine.
Engine compartment (with engine off)
Use the dipstick to verify the oil level is in the proper operating
range. See Engine Oil Dipstick (page 224). Engine oil
Look through the plastic reservoir and verify the coolant level
is within the proper operating range. Do not remove the
pressure cap until the coolant has cooled. See Engine
Coolant Check (page 238). Engine coolant
Verify that the fluid level is in the proper operating range. See
Power Steering Fluid Check (page 245). Power steering fluid
Remove the master cylinder caps and inspect the fluid level.
See Brake Fluid Check (page 244). Brake fluid
210
Vehicle Inspection Guide
Front of vehicle
Verify running lights are clean and unbroken.
Inspect for any missing or loose fasteners, power steering
fluid leaks and damage to power steering hoses. Steering gear
Verify connecting links, arms and rods are not worn or cracked. Steering linkage
Verify joints, sockets and boot seals are not worn or loose.
Verify cotter keys, nuts and bolts are not loose or missing.
Inspect front and rear tow hooks for damage or loose
mounting. This is particularly important on vehicles that use
them frequently. Tow hooks
Front suspension
Inspect for missing, broken or shifted leaves, or leaves that
may be in contact with (or nearly contacting) a tire, rim, brake
drum, frame or body component. Springs
Note: Never apply grease to spring pads.
Make sure there the following items are properly tightened
and that there are no cracks, breaks, wear, damage to spring
hangers, bolts, bushings, axle mounting bolts, and nuts. Spring mounts
Inspect for any cracks, leaks, or missing or broken bolts or
bushings. Shock absorbers
213
Vehicle Inspection Guide