COLLISION, DAMAGE OR FIRE
EVENT
Guidance for Ford Motor CompanyElectric and Hybrid-ElectricVehicles Equipped With HighVoltage Batteries
(Vehicle Owner/Operator/GeneralPublic)Electric and Hybrid-Electric VehicleConsiderations
In the event of damage or fire involving anelectric vehicle or hybrid-electric vehicle:
•Always assume the high-voltagebattery and associated componentsare energized and fully charged.
•Exposed electrical components, wires,and high-voltage batteries presentpotential high-voltage shock hazards.
•Venting high-voltage battery vaporsare potentially toxic and flammable.
•Physical damage to the vehicle orhigh-voltage battery may result inimmediate or delayed release of toxic,flammable gases and fire.
Vehicle information and general safetypractices:
•Know the make and model of yourvehicle.
•Review the owner’s manual andbecome familiar with your vehicle’ssafety information and recommendedsafety practices.
•Do not attempt to repair damagedelectric and hybrid-electric vehiclesyourself.
Contact an authorized dealer.
Crashes
A crash or impact significant enough torequire an emergency response forconventional vehicles would also requirethe same response for an electric orhybrid-electric vehicle.
If possible:
•Move your vehicle to a safe, nearbylocation and remain on the scene.
•Roll down the windows beforeswitching your vehicle off.
•Place your vehicle in park (P), set theparking brake, switch off the vehicle,activate the hazard warning flashersand move your key(s) at least 15 ft(5 m) away from the vehicle.
Always:
•Call emergency assistance if neededand advise that an electric orhybrid-electric vehicle is involved.
•Exposed electrical components, wires,and high-voltage batteries presentpotential high-voltage shock hazards.
•Avoid contact with leaking fluids andgases, and remain out of the way ofoncoming traffic until emergencyresponders arrive.
•When emergency responders arrive,tell them that the vehicle involved is anelectric vehicle or hybrid-electricvehicle.
Fires
As with any vehicle, call emergencyassistance immediately if you see sparks,smoke or flames coming from the vehicle.Remain a safe distance from the vehicleand try to stay clear of the smoke.
•Exit the vehicle immediately.
•Advise emergency assistance that anelectric or hybrid-electric vehicle isinvolved.
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2023 Explorer (CTW) Canada/United States of America, enUSA, Edition date: 202209, First-PrintingRoadside Emergencies
Automatic Transmission............................197Automatic Transmission FluidCheck............................................................328Auto-Start-Stop............................................176Autowipers.......................................................83Auxiliary Power Points................................164
B
BatterySee: Changing the 12V Battery - Excluding:Hybrid Electric Vehicle (HEV)..................329See: Changing the 12V Battery - Hybrid ElectricVehicle (HEV).................................................332Blind Spot Information System.............259BLISSee: Blind Spot Information System..........259Body Styling Kits.........................................346Bonnet LockSee: Opening and Closing the Hood...........315Booster Seats..................................................33Brake Fluid Check........................................328Brakes...............................................................210General Information..........................................210Breaking-In....................................................288Bulb Specification Chart............................412
C
Canceling the Set Speed..........................240Capacities and Specifications - 2.3LEcoBoost™.................................................384Capacities and Specifications -3.0L.................................................................391Capacities and Specifications - 3.3L,Gasoline.......................................................398Capacities and Specifications - 3.3L,Hybrid Electric Vehicle (HEV).............405Capacities and Specifications................378Cargo Nets......................................................276Car WashSee: Cleaning the Exterior..............................340Catalytic Converter......................................193Changing a Bulb...........................................337Changing a Fuse............................................313Changing a Road Wheel...........................370Changing the 12V Battery - Excluding:Hybrid Electric Vehicle (HEV)..............329
Changing the 12V Battery - HybridElectric Vehicle (HEV).............................332Changing the Engine Air Filter - 2.3LEcoBoost™..................................................321Changing the Engine Air Filter -3.0L.................................................................322Changing the Engine Air Filter -3.3L.................................................................323Changing the Front Wiper Blades.........336Changing the Rear Wiper Blades...........337Changing the Vehicle Wi-Fi HotspotName or Password...................................418Charging a Wireless Device......................166Checking MyKey System Status..............66Checking the Wiper Blades.....................336Child Restraint and SeatbeltMaintenance.................................................43Child Restraint Positioning.........................35Child Safety......................................................23General Information............................................23Child Safety Locks.........................................36Cleaning Leather Seats.............................343Cleaning Products.......................................339Cleaning the Engine.....................................341Cleaning the Exterior.................................340Cleaning the Instrument Panel andInstrument Cluster Lens.........................343Cleaning the Interior...................................342Cleaning the Wheels..................................344Cleaning the Windows and WiperBlades...........................................................342Clearing All MyKeys.......................................66Clearing the Garage Door Opener..........162Climate............................................................445Climate Control..............................................137Cold Weather Precautions.......................288Collision, Damage or Fire Event.............295Connected Vehicle.......................................414Connecting the Vehicle to a MobileNetwork.............................................................414Connected Vehicle Data...............................17Connected Vehicle Limitations...............414Connected Vehicle Requirements.........414Connected Vehicle – Troubleshooting -Vehicles With: Modem.............................415Connected Vehicle – Troubleshooting -Vehicles With: SYNC 3.............................416
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2023 Explorer (CTW) Canada/United States of America, enUSA, Edition date: 202209, First-PrintingIndex