All-wheel or four-wheel drive vehiclesrequire that all wheels be off the groundusing a wheel lift and dollies or flatbedequipment. This prevents damage to thetransmission and drive system.
Note:You need to switch on the ignition tounlock the steering.
Note:Make sure you check the steeringcolumn before towing. It could lock if thebattery is dead.
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6.Press and hold the brake pedal.
7.Using the instrument cluster controlson the steering wheel, select Settings.
8.Select Neutral Tow.
9.Press and hold the OK button until aconfirmation message appears in theinformation display.
Note: If completed successfully, theinformation display shows Neutral TowEnabled Leave Transmission in Neutral.This indicates that your vehicle is safe totow with all wheels on the ground.
Note:If you do not see a confirmationmessage in the instrument cluster display,you must perform the procedure again fromthe beginning.
Note:You may hear noise as the transfercase shifts into its neutral position. This isnormal.
10.Release the brake pedal.
11.Leave the transmission in neutral (N)and switch your vehicle off bypressing the push button ignitionswitch once without pressing thebrake pedal or turning the key as fartoward the off position.
Note:Vehicles with keys do not turn to theoff position when the transmission is inneutral (N). You must leave the key in theignition when towing. Use the keyless entrykeypad or an extra set of keys to lock andunlock your vehicle.
Switching Neutral Tow Off
1.With your vehicle properly secured tothe tow vehicle, press and hold thebrake pedal and start the engine.
2.Switch your vehicle off by pressing thepush button ignition switch once orturning the key as far towards the offposition and release the brake pedal.
3.Place your vehicle in accessory modeby pressing the push button ignitionswitch once without pressing the brakepedal or by turning the ignition key tothe on position.
4.Press and hold the brake pedal.
5.Shift into park (P).
6.Release the brake pedal.
Note:If completed successfully, theinstrument cluster displays 2H and NeutralTow Disabled.
Note:You must perform the switchingneutral tow on and switching neutral towoff procedures again from the beginning ifthe indicator light and message do notdisplay.
Note:You may hear a noise as the transfercase shifts out of its neutral position. Thisis normal.
7.Apply the parking brake, thendisconnect your vehicle from the towvehicle.
8.Release the parking brake, start theengine, and shift into drive (D) to makesure the transfer case is out of theneutral tow position.
9.If the transfer case does notsuccessfully shift out of its neutralposition, set the parking brake. Haveyour vehicle checked as soon aspossible.
Resolving the Shift Delayed DriveForward Message
1.Press and hold the brake pedal.
2.Start your vehicle.
3.Shift into neutral (N).
4.With the vehicle running, shift into drive(D) and let the vehicle roll forward upto 3 ft (1 m).
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Note:You may hear a noise as the transfercase shifts out of its neutral position. Thisis normal.
5.Make sure the instrument clusterdisplays Neutral Tow Disabled.
RECREATIONALLY TOWING
YOUR VEHICLE - 4X2
You cannot recreational tow your vehiclewith all wheels on the ground becausevehicle or transmission damage couldoccur. You must recreational tow yourvehicle with all four wheels off the ground,such as when using a car-hauling trailer.Otherwise, you cannot recreational towyour vehicle.
EMERGENCY TOWING
If your vehicle becomes inoperable withoutaccess to wheel dollies or a vehicletransport trailer, it can be flat-towed withall wheels on the ground, regardless of thepowertrain and transmission configuration,under the following conditions:
•Your vehicle is facing forward fortowing in a forward direction.
•Use the manual park releaseprocedure. See Manually Releasingthe Electric Parking Brake (page 232).Failure to do so may result in damageto the transmission.
•Maximum speed is 35 mph (56 km/h).
•Maximum distance is 50 mi (80 km).
TOWING YOUR VEHICLE – TROUBLESHOOTING
TOWING YOUR VEHICLE – INFORMATION MESSAGES
DescriptionMessage
The transfer case is in the neutral position and your vehicleis safe to tow with all four wheels on the ground.Neutral Tow EnabledLeave Transmission inNeutral
There is a transfer case gear tooth blockage present. Withyour vehicle on, shift the transmission into drive (D) and letthe vehicle roll forward, up to 3 ft (1 m).
Shift Delayed DriveForward
The transfer case is not in the neutral position and your vehicleis not safe to tow with all four wheels on the ground.Neutral Tow Disabled
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Protected ComponentRatingItem
Front blower motor.40 A13
Horn.20 A15
Windshield washer pump.20 A16
Electronic power assiststeering run/start feed.10 A22
Anti-lock brake system run/start feed.10 A23
Powertrain control module.10 A24Transmission controlmodule.
Rear view camera.10 A25Air quality sensor run/startfeed.
Anti-lock brake systempump.50 A28
Anti-lock brake systemvalves.50 A29
Driver seat motors.30 A30
Passenger seat motors.30 A31
Power point 1.20 A32
Not used.—33
Power point 3.20 A34
Power point 4.20 A35
Inverter.40 A36
Climate controlled seats -passenger side.30 A37
Climate controlled seats -driver side.30 A38
Second row seat module.20 A39
Power running boards.40 A40
Powered liftgate module.30 A41
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Protected ComponentRatingItem
Not used.—1
Driver seat switch.10 A2
Driver door unlock.7.5 A3
Speaker amplifier.20 A4
Not used.—5
Smart datalink connectorlogic.10 A6
Rear audio control module.10 A7
Wireless accessory charger.5 A8Hands-free liftgate module.
Keypad.5 A9Combined sensor module.
Not used.—10
Not used.—11
Instrument cluster.7.5 A12
Steering column controlmodule.7.5 A13
Smart datalink connectorlogic.Climate control module.Gear shift module.
Brake switch.15 A14
SYNC.15 A15
Not used.—16
Not used.—17
Gear shift module.7.5 A18Column shifter.
Telematics control unitmodule.5 A19
Ignition switch.5 A20
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MAINTENANCE PRECAUTIONS
Service your vehicle regularly to helpmaintain its roadworthiness and resalevalue. There is a large network ofauthorized dealers that are there to helpyou with their professional servicingexpertise. We believe that their speciallytrained technicians are best qualified toservice your vehicle properly and expertly.They are supported by a wide range ofhighly specialized tools developedspecifically for servicing your vehicle.
If your vehicle requires professional service,an authorized dealer can provide thenecessary parts and service. Check yourwarranty information to find out whichparts and services are covered.
Use only recommended fuels, lubricants,fluids and service parts conforming tospecifications. See Capacities andSpecifications (page 463).
•Do not work on a hot engine.
•Make sure that nothing gets caught inmoving parts.
•Do not work on a vehicle with theengine running in an enclosed space,unless you are sure you have enoughventilation.
•Keep all open flames and other burningmaterial, such as cigarettes, away fromthe battery and all fuel related parts.
•Set the parking brake, shift thetransmission to park (P) and block thewheels.
OPENING AND CLOSING THE
HOOD
WARNING: Make sure that you fullylatch the hood before driving. Failure tofollow this instruction could result inpersonal injury or death.
1.Pull the hood release handle under theleft-hand side of the instrument panel.
2.Pull the secondary release lever underthe front of the hood near the centerof your vehicle.
3.Raise the hood until the lift cylindershold it open.
4.To close, lower the hood and makesure that it fully latches.
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ENGINE OIL
ENGINE OIL DIPSTICK OVERVIEW
Minimum.A
Nominal.B
Maximum.C
CHECKING THE ENGINE OIL LEVEL
1.Make sure that your vehicle is on levelground.
2.Check the oil level before starting theengine, or switch the engine off afterwarm up and wait 15 minutes for theoil to drain into the oil pan.
Note:Checking the oil level too soon couldresult in an inaccurate reading.
3.Remove the dipstick and wipe it witha clean, lint-free cloth.
4.Reinstall the dipstick and make sure itis fully seated.
5.Remove the dipstick again to check theoil level.
Note: If the oil level is between themaximum and minimum marks, the oil levelis acceptable. Do not add oil.
6.If the oil level is at the minimum mark,immediately add oil.
7.Reinstall the dipstick. Make sure it isfully seated.
Note:The oil consumption of new enginesreaches its normal level after approximately3,000 mi (5,000 km).
Note:Increases in oil level can occur fromfrequent short trips that do not allow theengine to get to operating temperature, aswell as frequent idling or low speed drivingfor long periods of time.
Note:If oil levels are continuously notedabove the maximum mark, schedule a visitto your authorized dealer.
ADDING ENGINE OIL
WARNING: Do not remove the fillercap when the engine is running.
WARNING: Do not add engine oilwhen the engine is hot. Failure to followthis instruction could result in personalinjury.
Do not use supplemental engine oiladditives because they are unnecessaryand could lead to engine damage that thevehicle warranty may not cover.
1.Clean the area surrounding the engineoil filler cap before you remove it.
2.Remove the engine oil filler cap.
3.Add engine oil that meets ourspecifications. See Capacities andSpecifications (page 463).
4.Reinstall the engine oil filler cap. Turnit clockwise until you feel a strongresistance.
Note: Do not add oil further than themaximum mark. Oil levels above themaximum mark may cause engine damage.
Note:Immediately soak up any oil spillagewith an absorbent cloth.
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WARNING: Do not allow the fluidto touch your skin or eyes. If thishappens, rinse the affected areasimmediately with plenty of water andcontact your physician.
Note: Do not use stop leak pellets, coolingsystem sealants, or non-specified additivesas they can cause damage to the enginecooling or heating systems. Resultingcomponent damage may not be covered bythe vehicle Warranty.
Note:Automotive fluids are notinterchangeable.
It is very important to use predilutedcoolant approved to the correctspecification in order to avoid plugging thesmall passageways in the engine coolingsystem. See Capacities andSpecifications (page 463). Do not mixdifferent colors or types of coolant in yourvehicle. Mixing of engine coolants or usingan incorrect coolant may harm the engineor cooling system components and couldvoid the vehicle Warranty.
Note:If prediluted coolant is not available,use the approved concentrated coolantdiluting it to 50/50 with deionized ordistilled water. See Capacities andSpecifications (page 463). Using water thathas not been deionized may contribute todeposit formation, corrosion and pluggingof the small cooling system passageways.
To top up the coolant level do thefollowing:
1.Unscrew the cap slowly. Any pressureescapes as you unscrew the cap.
2.Add enough prediluted coolant toreach the correct level.
Note:We do not recommend the use ofrecycled coolant.
3.Replace the coolant reservoir cap. Turnthe cap clockwise until it contacts thehard stop.
4.Check the coolant level in the coolantreservoir the next few times you driveyour vehicle. If necessary, repeat step2.
If you have to add more than 1.1 qt (1 L) ofengine coolant per month, have yourvehicle checked as soon as possible.Operating an engine with a low level ofcoolant can result in engine overheatingand possible engine damage.
In case of emergency, you can add a largeamount of water without engine coolantin order to reach a vehicle service location.Service your vehicle as soon as possible.
Water alone, without engine coolant, cancause engine damage from corrosion,overheating or freezing.
Do not use the following as a coolantsubstitute, as they can cause enginedamage from overheating or freezing:
•Alcohol.
•Methanol.
•Brine.
•Any coolant mixed with alcohol ormethanol antifreeze.
Do not add extra inhibitors or additives tothe coolant. These can be harmful andcompromise the corrosion protection ofthe coolant.
Severe Climates
If you drive in extremely cold climates, youmay need to increase the coolantconcentration above 50%.
Note:A coolant concentration of 60%provides improved freeze point protection.Coolant concentrations above 60%decrease the overheat protectioncharacteristics of the coolant and couldcause engine damage.
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