TRAILER BACKUP ASSISTANCE– FREQUENTLY ASKEDQUESTIONS
Why does the trailer not reversestraight?
Verify the sticker is correctly applied.Other factors such as the hitchconnection, road camber, road slopeand trailer suspension could influencehow straight the system can reversethe trailer when the control knob is notturned. You can compensate for thetrailer drifting to the right or left byslowly turning the knob until the traileris following your desired path andholding the knob in that position.Check that the correct trailer isselected in the touchscreen. Verify thesticker is correctly applied and checkthat the drawbar and the trailerdimensions are within the allowedrange. If the trailer consistently doesnot reverse straight, delete the trailerfrom the system and repeat the setupprocess to calibrate the trailer.
What does it mean if the systemremains on one message for anextended time during calibration?
The camera could need to be cleaned,the sticker could be blocked, thedrawbar could be outside the allowedrange of 9–18 in (23–46 cm) or youcould need to move to a different areato change the lighting and background.Verify the sticker is in the properlocation. See Applying the TrailerReversing Aid Sticker (page 371).You can move to a different area orchange the direction you are driving orset up the system at a different timeof day. Some trailers are notcompatible with the sticker andcamera system.
What does it mean if the system pausesduring calibration?
There could be steering input or trailermovement during the straight driveportion of the calibration process.
What does it mean if the systemdisplays hold steering steady duringturn?
Part of the calibration process for thesticker setup requires a steady turn. Ifyou are continually moving thesteering wheel during the turn, thisdelays the calibration process. Toenable the calibration process, holdthe steering wheel at the sameposition when turning.
What does it mean if the systemdisplays that it is not available?
There could be a sub-system that thesystem uses that is not correctlyoperating or there could be a batteryvoltage issue. If the system continuesto display it is not available, visit yourauthorized dealer to have your vehiclechecked.
What does it mean if the systemdisplays that driving is required toinitialize steering?
The steering system needs to learninternal parameters to fully turn on thefeature. Drive your vehicle straightforward above 25 mph (40 km/h) forapproximately 5 minutes. This couldalso occur when your vehicle is new,there is a battery voltage issue or if thesteering system has been serviced.
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TRAILER REVERSE GUIDANCE –FREQUENTLY ASKED QUESTIONS
What does it mean if the systemremains on one message for anextended time during calibration?
The camera could need to be cleaned,the sticker could be blocked, thedrawbar could be outside the allowedrange of 9–18 in (23–46 cm) or youcould need to move to a different areato change the lighting and background.Verify the sticker is in the properlocation. See Applying the TrailerReverse Aid Sticker (page 383). Youcan move to a different area or changethe direction you are driving or setupthe system at a different time of day.Some trailers are not compatible withthe sticker and camera system.
What does it mean if the system pausesduring calibration?
There could be steering input or trailermovement during the straight driveportion of the calibration process.
What does it mean if the systemdisplays hold steering steady duringturn?
Part of the calibration process for thesticker setup requires a steady turn. Ifyou are continually moving thesteering wheel during the turn, thisdelays the calibration process. Toenable the calibration process, holdthe steering wheel at the sameposition when turning.
What does it mean if the systemdisplays that it is not available?
There could be a sub-system that thesystem uses that is not correctlyoperating or there could be a batteryvoltage issue. If the system continuesto display it is not available, visit yourauthorized dealer to have your vehiclechecked.
What does it mean if the systemdisplays that driving is required toinitialize steering?
The steering system needs to learninternal parameters to fully turn on thefeature. Drive your vehicle straightforward above 25 mph (40 km/h) forapproximately 5 minutes. This couldalso occur when your vehicle is new,there is a battery voltage issue or if thesteering system has been serviced.
What does it mean if the system doesnot detect a trailer?
The system requires a clear view of thesticker placed on the trailer. You mustkeep the camera lens and sticker cleanfor the system to correctly operate. Ifthe system cannot initially detect thetrailer, it could be necessary for you tochange the lighting conditions bymoving your vehicle and trailer orwaiting until the conditions change.See Applying the Trailer ReverseAid Sticker (page 383). Some trailersare not compatible with the stickerand camera system.
Note:The system is designed to be usedwith the same trailer connection every timeyou choose the trailer from the touchscreen.When using a different drawbar or adifferent pin hole on drawbars with morethan one, connecting the drawbar to yourvehicle affects the trailer position and youmay need to repeat the trailer setup andcalibration process.
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COLD WEATHER
PRECAUTIONS
The functional operation of somecomponents and systems can be affectedat temperatures below approximately-13°F (-25°C).
DRIVING ON SNOW AND ICE
WARNING: If you are driving inslippery conditions that require tirechains or cables, then it is critical thatyou drive cautiously. Keep speeds down,allow for longer stopping distances andavoid aggressive steering to reduce thechances of a loss of vehicle controlwhich can lead to serious injury or death.If the rear end of your vehicle slides whilecornering, steer in the direction of theslide until you regain control of yourvehicle.
On ice and snow, you should drive moreslowly than usual. Your vehicle has a fourwheel anti-lock brake system, do not pumpthe brake pedal. See Anti-Lock BrakingSystem Limitations (page 229).
BREAKING-IN
Your vehicle requires a break-in period. Forthe first 1,000 mi (1,600 km), avoid drivingat high speeds, heavy braking, aggressiveshifting or using your vehicle to tow. Duringthis time, your vehicle may exhibit someunusual driving characteristics.
DRIVING ECONOMICALLY
The following helps to improve fuelconsumption:
•Drive smoothly, accelerate gently andanticipate the road ahead to avoidheavy braking.
•Regularly check your tire pressures andmake sure that they are inflated to thecorrect pressure.
•Follow the recommended maintenanceschedule and carry out therecommended checks.
•Plan your journey and check the trafficbefore you set off. It is more efficientto combine errands into a single tripwhenever possible.
•Avoid idling the engine in cold weatheror for extended periods. Start theengine only when you are ready to setoff.
•Do not carry unnecessary weight in yourvehicle as extra weight wastes fuel.
•Do not add unnecessary accessoriesto the exterior of your vehicle, forexample running boards. If you use aroof rack, remember to fold it down orremove it when not in use.
•Do not shift into neutral when you arebraking or when your vehicle is slowingdown.
•Shut all windows when driving at highspeeds.
•Switch off all electric systems whennot in use, for example air conditioning.Make sure that you unplug anyaccessories from the auxiliary powerpoints when not in use.
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DRIVING IN SPECIAL
CONDITIONS
DRIVING THROUGH MUD ANDWATER
Mud
Be cautious of sudden changes in vehiclespeed or direction when you are driving inmud. Even all-wheel drive and four-wheeldrive vehicles can lose traction in mud. Ifyour vehicle slides, steer in the direction ofthe slide until you regain control of yourvehicle. After driving through mud, cleanoff residue stuck to rotating driveshaftsand tires. Excess residue can cause animbalance that could damage drivecomponents.
Note:If your vehicle gets stuck in mud, itcould be rocked out by shifting betweenforward and reverse gears, stoppingbetween shifts in a steady pattern. Presslightly on the accelerator in each gear.
Note:Do not rock your vehicle if the engineis not at normal operating temperature, asdamage to the transmission could occur.
Note:Do not rock your vehicle for morethan a minute, as damage to thetransmission and tires could occur or theengine could overheat.
Water
If you must drive though deep water, driveslowly. The water could limit traction orbrake capability. See Driving ThroughShallow Water (page 391).
When driving though water, determine thedepth and avoid water higher than thecenter of the wheel.
Once through water, always try the brakes.Wet brakes do not stop your vehicle asquickly as dry brakes. Apply light pressureto the brake pedal while slowly moving thevehicle to dry the brakes.
Note:Driving through deep water couldcause damage to the transmission. If thefront or rear axle is submerged in water,have the axle lubricant and power transferunit lubricant checked and changed ifnecessary.
DRIVING ON HILLY OR SLOPINGTERRAIN
WARNING: Extreme care shouldbe used when steering the vehicle inreverse down a slope so as not to causethe vehicle to swerve out of control.
Although natural obstacles could make itnecessary to travel diagonally up or downa hill or steep incline, you should try to drivestraight up or straight down.
Note:Avoid turning on steep slopes or hills.A danger lies in losing traction, slippingsideways and possible vehicle roll over.Whenever driving on a hill, determinebeforehand the route you can use. Do notdrive over the crest of a hill without seeingwhat conditions are on the other side. Donot drive in reverse over a hill without theaid of an observer.
Apply just enough power to the wheels toclimb the hill. Too much power causes thetires to slip, spin or lose traction, and youcould lose control of your vehicle. Whendescending a steep hill, do not descendthe hill in neutral. Avoid sudden hardbraking to keep the front wheels rolling andto maintain your vehicle's steering.
Note:Your vehicle has anti-lock brakes,apply the brakes steadily. Do not pump thebrakes.
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FLOOR MATS
WARNING: Use a floor matdesigned to fit the footwell of yourvehicle that does not obstruct the pedalarea. Failure to follow this instructioncould result in the loss of control of yourvehicle, personal injury or death.
WARNING: Pedals that cannotmove freely can cause loss of vehiclecontrol and increase the risk of seriouspersonal injury.
WARNING: Secure the floor matto both retention devices so that itcannot slip out of position and interferewith the pedals. Failure to follow thisinstruction could result in the loss ofcontrol of your vehicle, personal injury ordeath.
WARNING: Do not place additionalfloor mats or any other covering on topof the original floor mats. This couldresult in the floor mat interfering with theoperation of the pedals. Failure to followthis instruction could result in the loss ofcontrol of your vehicle, personal injury ordeath.
WARNING: Always make sure thatobjects cannot fall into the driver footwell while your vehicle is moving. Objectsthat are loose can become trappedunder the pedals causing a loss ofvehicle control.
To install floor mats that have eyelets,position the floor mat eyelet over theretention post and press down to lock inposition. Repeat for all eyelets on the floormat.
To remove the floor mats, reverse theinstallation procedure.
Note:Regularly check the floor mats tomake sure they are secure.
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ROADSIDE ASSISTANCE
Vehicles Sold in the United States:Getting Roadside Assistance
To fully assist you should you have avehicle concern, Ford Motor Companyoffers a complimentary roadsideassistance program. This program isseparate from the New Vehicle LimitedWarranty.
The service is available:
•24 hours a day, seven days a week.
•For the coverage period supplied withyour vehicle.
Roadside Assistance covers:
•A flat tire change with a good spare(except vehicles supplied with a tireinflation kit).
•Battery jump start.
•Lock-out assistance (key replacementcost is the customer's responsibility).
•Fuel delivery — independent servicecontractors, if not prohibited by state,local or municipal law, shall deliver upto 2 gal (8 L) of gasoline or 5 gal (20 L)of diesel fuel to a disabled vehicle.Roadside assistance limits fuel deliveryservice to two no-charge occurrenceswithin a 12-month period.
•Winch out — available within 100 ft(30 m) of a paved or countymaintained road, no recoveries.
•Towing — independent servicecontractors, if not prohibited by state,local or municipal law, shall tow Fordeligible vehicles to an authorized dealerwithin 35 mi (56 km) of thedisablement location or to the nearestauthorized dealer. If a memberrequests a tow to an authorized dealerthat is more than 35 mi (56 km) fromthe disablement location, the membershall be responsible for any mileagecosts in excess of 35 mi (56 km).
•Roadside Assistance includes up to$200 for a towed trailer if the disabledeligible vehicle requires service at thenearest authorized dealer. If the towingvehicle is operational but the trailer isnot, then the trailer does not qualify forany roadside services.
Vehicles Sold in the United States:Using Roadside Assistance
Complete the roadside assistanceidentification card and place it in yourwallet for quick reference. This card is inthe Owner's Manual kit.
United States vehicle customers whorequire Roadside Assistance, call1-800-241-3673.
If you need to arrange roadside assistancefor yourself, Ford Motor Companyreimburses a reasonable amount fortowing to the nearest dealership within35 mi (56 km). To obtain reimbursementinformation, United States vehiclecustomers call 1-800-241-3673.Customers need to submit their originalreceipts.
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Starting the Engine
1.Start the engine of the booster vehicleand moderately rev the engine, orgently press the accelerator to keepthe engine speed between 2000 and3000 RPM, as shown in yourtachometer.
2.Start the engine of the disabled vehicle.
3.Once you start the disabled vehicle, runboth vehicle engines for an additionalthree minutes before disconnecting thejumper cables.
Removing the Jumper Cables
Remove the jumper cables in the reverseorder that they were connected.
Note:Do not switch the headlamps onwhen disconnecting the cables. The peakvoltage could blow the bulbs.
POST-CRASH ALERT SYSTEM
WHAT IS THE POST-CRASHALERT SYSTEM
The system helps draw attention to yourvehicle in the event of a serious impact.
HOW DOES THE POST-CRASHALERT SYSTEM WORK
The system is designed to turn the hazardflashers on, turn the courtesy lamps on,intermittently sound the horn and unlockall doors in the event of a serious impactthat deploys an airbag or the seatbeltpretensioners.
POST-CRASH ALERT SYSTEMLIMITATIONS
Depending on applicable laws in thecountry your vehicle was built for, the horndoes not sound in the event of a seriousimpact.
SWITCHING THE POST-CRASHALERT SYSTEM OFF
Press the hazard flasher switch, the unlockbutton on the remote control, the panicbutton on the remote control or cycle theignition to switch the system off.
Note:The alert turns off when the vehiclebattery runs out of charge.
POST IMPACT BRAKING
HOW DOES POST IMPACTBRAKING WORK
In the event of a moderate to severe crash,the braking system reduces the vehicle’sspeed to prevent or reduce the impact ofa potential secondary crash.
POST IMPACT BRAKINGLIMITATIONS
Post impact braking does not activate ifany of the following occur:
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•The anti-lock braking system isdamaged during the collision.
•Electronic stability control is disabled.
•Vehicle speed is below 5 mph(10 km/h).
OVERRIDING POST IMPACTBRAKING
You can override post impact braking bypressing the brake or accelerator pedal.
POST IMPACT BRAKINGINDICATORS
It flashes when a post impactbraking event is occurring.
AUTOMATIC CRASH SHUTOFF
WHAT IS AUTOMATIC CRASHSHUTOFF
The automatic crash shutoff is designedto stop the fuel going to the engine in theevent of a moderate or severe crash.
Note:Not every impact causes a shutoff.
AUTOMATIC CRASH SHUTOFFPRECAUTIONS
WARNING: If your vehicle has beeninvolved in a crash, have the fuel systemchecked. Failure to follow this instructioncould result in fire, personal injury ordeath.
RE-ENABLING YOUR VEHICLE
1.Switch the ignition off.
2.Attempt to start your vehicle.
3.Switch the ignition off.
4.Attempt to start your vehicle.
Note:If your vehicle does not start after thethird attempt, have your vehicle checked assoon as possible.
RECOVERY TOWING -
VEHICLES WITH: FRONT TOW
HOOK (IF EQUIPPED)
ACCESSING THE FRONT TOWINGPOINT
WARNING: Using recovery hooksis dangerous and should only be done bya person familiar with proper vehiclerecovery safety practices. Improper useof recovery hooks may cause hook failureor separation from the vehicle and couldresult in serious injury or death.
WARNING: Slowly remove theslack from the recovery strap prior topulling. Failure to do so can introducesignificantly higher loads which cancause the recovery hooks to break off, orthe recovery strap to fail which can causeserious injury or death.
WARNING: Never link two strapstogether with a clevis pin. These heavymetal objects could become projectilesif the strap breaks and can cause seriousinjury or death.
WARNING: Switch the ignition offbefore removing the recovery hook.Failure to do so could result in personalinjury.
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