
Contacting Us
Contacting Us..................................................19
Introduction
About This Publication.................................21
Using This Publication.................................22
Symbols Glossary
Symbols Used on Your Vehicle................23
Data Privacy
Data Privacy....................................................26
Service Data.....................................................27
Event Data........................................................27
Settings Data..................................................28
Connected Vehicle Data.............................28
Mobile Device Data.......................................29
Emergency Call System Data...................29
Visual Search
Steering Wheel - Vehicles With: AdaptiveCruise Control............................................30
Steering Wheel - Vehicles With: CruiseControl............................................................31
Instrument Panel - Vehicles With: 12 InchScreen............................................................32
Instrument Panel - Vehicles With: 15 InchScreen............................................................33
Vehicle Interior...............................................34
Front Exterior..................................................35
Rear Exterior....................................................36
Child Safety
Child Safety Precautions............................37
Child Restraint Anchor Points..................38
Child Restraints..............................................39
Installing Child Restraints...........................41
Booster Seats.................................................45
Child Safety Locks.........................................47
Seatbelts
Seatbelt Precautions...................................48
Fastening and Unfastening the Seatbelts..........................................................................49
Sensitive Locking Mode..............................50
Automatic Locking Mode...........................50
Adjusting the Seatbelts DuringPregnancy.....................................................51
Adjusting the Seatbelt Height...................51
Seatbelt Reminder........................................52
Checking the Seatbelts..............................54
Seatbelt Extensions.....................................54
Personal Safety System™
What Is the Personal Safety System..........................................................................55
How Does the Personal Safety SystemWork...............................................................55
Personal Safety System Components..........................................................................55
Airbags
How Do the Front Airbags Work..............56
How Do the Side Airbags Work...............56
How Do the Knee Airbags Work...............57
How Does the Safety Canopy™ Work...........................................................................57
Airbag Precautions.......................................58
Properly Adjusting the Driver and FrontPassenger Seats........................................59
Children and Airbags...................................60
Front Passenger Sensing System...........60
Crash Sensors and Airbag Indicator.......63
Disposing of Airbags....................................64
911 Assist
What Is 911 Assist..........................................65
How Does 911 Assist Work.........................65
Emergency Call Requirements................65
Emergency Call Limitations......................66
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Liftgate - Vehicles With:Manual Liftgate
Opening the Liftgate...................................98
Closing the Liftgate......................................98
Opening and Closing the LiftgateWindow........................................................99
Security
Passive Anti-Theft System.....................100
Anti-Theft Alarm System........................100
Anti-Theft Alarm System Settings........101
Security – Troubleshooting.....................102
Power Running Boards
Power Running Board Precautions......104
Power Running Board Settings - VehiclesWith: 12 Inch Screen...............................104
Power Running Board Settings - VehiclesWith: 15 Inch Screen...............................104
Deploying and Stowing the PowerRunning Boards.......................................105
Power Running Boards –Troubleshooting......................................105
Steering Wheel
Adjusting the Steering Wheel - VehiclesWith: Manual Adjustable SteeringColumn.......................................................106
Adjusting the Steering Wheel - VehiclesWith: Power Adjustable SteeringColumn.......................................................106
Resetting the Stopping Position -Vehicles With: Power AdjustableSteering Column......................................107
Horn..................................................................107
Switching the Heated Steering WheelOn and Off - Vehicles With: HeatedSteering Wheel.........................................107
Adjustable Pedals
Adjusting the Pedals..................................108
Wipers and Washers
Wipers.............................................................109
Autowipers....................................................109
Switching the Rear Window Wiper Onand Off.........................................................110
Reverse Wipe.................................................110
Checking the Wiper Blades........................111
Replacing the Front Wiper Blades..........111
Replacing the Rear Wiper Blades...........112
Washers............................................................112
Wipers and Washers – Troubleshooting..........................................................................113
Exterior Lighting
Exterior Lighting Control............................115
Headlamps......................................................115
Headlamps – Troubleshooting...............115
Autolamps......................................................116
Exterior Lamps...............................................117
Exterior Zone Lighting.................................119
Automatic High Beam Control................121
Automatic High Beam Control –Troubleshooting.......................................124
Interior Lighting
Switching All of the Interior Lamps Onand Off.........................................................125
Switching the Front Interior Lamps Onand Off.........................................................125
Switching the Rear Interior Lamps Onand Off.........................................................125
Interior Lamp Function..............................125
Adjusting the Instrument Panel LightingBrightness..................................................126
Ambient Lighting.........................................126
Interior Lighting – Troubleshooting......126
Windows
Opening and Closing the Windows.......127
Global Opening.............................................127
Window Bounce-Back...............................128
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Starting the Engine.....................................194
Engine Block Heater...................................195
Stopping the Engine...................................196
Automatic Engine Stop.............................197
Accessing the Passive Key BackupPosition.......................................................198
Starting and Stopping the Engine –Troubleshooting......................................199
Auto-Start-Stop
What Is Auto-Start-Stop.........................202
Auto-Start-Stop Precautions................202
Switching Auto-Start-Stop On and Off........................................................................202
Stopping the Engine..................................202
Restarting the Engine...............................202
Auto-Start-Stop Indicators....................202
Auto-Start-Stop – Troubleshooting........................................................................203
Fuel and Refueling
Fuel and Refueling Precautions............205
Fuel Quality..................................................206
Locating the Fuel Filler Funnel..............206
Running Out of Fuel...................................207
Refueling.......................................................208
Fuel Tank Capacity.....................................210
Fuel and Refueling – Troubleshooting.........................................................................210
Catalytic Converter
What Is the Catalytic Converter.............212
Catalytic Converter Precautions............212
Catalytic Converter – Troubleshooting.........................................................................212
Automatic Transmission
Automatic Transmission Precautions.........................................................................213
Automatic Transmission Positions.......213
Shifting Your Vehicle Into Gear...............214
Automatic Transmission PositionIndicators....................................................214
Manually Shifting Gears............................215
Temporary Neutral Mode.........................216
Using Progressive Range Selection.......217
Automatic Return to Park (P).................217
Automatic Transmission AudibleWarnings.....................................................218
Four-Wheel Drive
How Does Four-Wheel Drive Work.......219
Four-Wheel Drive Precautions...............219
Four-Wheel Drive Limitations................220
Selecting a Four-Wheel Drive Mode....220
Four-Wheel Drive Modes..........................221
Four-Wheel Drive Indicators...................222
Four-Wheel Drive Driving Hints.............222
Four-Wheel Drive – Troubleshooting........................................................................224
Electronic Limited-Slip Differ-ential
What Is the Electronic Limited-SlipDifferential................................................226
Electronic Limited-Slip DifferentialIndicators...................................................226
Locking and Unlocking the ElectronicLimited-Slip Differential.......................227
Electronic Limited-Slip Differential –Troubleshooting......................................228
Brakes
Brake Precautions......................................229
Anti-Lock Braking System.......................229
Brake Over Accelerator.............................229
Locating the Brake Fluid Reservoir.......229
Checking the Brake Fluid.........................229
Brake Fluid Specification.........................230
Brakes – Troubleshooting.......................230
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Cleaning the Interior...................................431
Repairing Minor Paint Damage.............433
Waxing Your Vehicle..................................434
Storing Your Vehicle
Preparing Your Vehicle for Storage......435
Removing Your Vehicle From Storage........................................................................436
Wheel and Tire Information
Locating the Tire label..............................437
Department of Transportation UniformTire Quality Grades................................437
Information on the Tire Sidewall.........438
Glossary of Tire Terminology.................443
Tire Replacement Requirements.........444
Using Snow Chains...................................446
Tire Care
Checking the Tire Pressures...................448
Inflating the Tires.......................................448
Inspecting the Tire for Wear...................449
Inspecting the Tire for Damage............449
Inspecting the Wheel Valve Stems......450
Tire Rotation................................................450
Tire Pressure MonitoringSystem
What Is the Tire Pressure MonitoringSystem........................................................452
Tire Pressure Monitoring SystemOverview....................................................452
Tire Pressure Monitoring SystemPrecautions...............................................453
Tire Pressure Monitoring SystemLimitations................................................453
Viewing the Tire Pressures.....................454
Tire Pressure Monitoring System –Troubleshooting.....................................454
Changing a Road Wheel
Changing a Flat Tire..................................456
Wheel Nuts...................................................462
Capacities and Specifications
Engine Specifications...............................463
Motorcraft Parts.........................................464
Engine Oil Capacity and Specification.......................................................................465
Cooling System Capacity andSpecification............................................466
Fuel Tank Capacity....................................467
Air Conditioning System Capacity andSpecification............................................468
Washer Fluid Specification....................468
Brake Fluid Specification........................469
Transfer Case Fluid Capacity andSpecification............................................470
Front Axle Fluid Capacity andSpecification............................................470
Rear Axle Fluid Capacity andSpecification..............................................471
Vehicle Identification
Vehicle Identification Number...............474
Connected Vehicle
What Is a Connected Vehicle.................475
Connected Vehicle Requirements........475
Connected Vehicle Limitations.............475
Connecting the Vehicle to a MobileNetwork......................................................475
Connecting the Vehicle to a Wi-FiNetwork - Vehicles With: 12 InchScreen.........................................................476
Connecting the Vehicle to a Wi-FiNetwork - Vehicles With: 15 InchScreen.........................................................476
Connected Vehicle – Troubleshooting........................................................................476
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WARNING: Do not connectwireless plug-in devices to the data linkconnector. Unauthorized third partiescould gain access to vehicle data andimpair the performance of safety relatedsystems. Only allow repair facilities thatfollow our service and repair instructionsto connect their equipment to the datalink connector.
We respect your privacy and arecommitted to protecting it. Theinformation contained in this publicationwas correct at the time of release, but astechnology rapidly changes, werecommend that you visit the local Fordwebsite for the latest information.
Your vehicle has electronic control unitsthat have data recording functionality andthe ability to permanently or temporarilystore data. This data could includeinformation on the condition and status ofyour vehicle, vehicle maintenancerequirements, events and malfunctions.The types of data that can be recorded aredescribed in this section. Some of the datarecorded is stored in event logs or errorlogs.
Note:Error logs are reset following a serviceor repair.
Note:We may provide information inresponse to requests from law enforcement,other government authorities and thirdparties acting with lawful authority orthrough a legal process. Such informationcould be used by them in legal proceedings.
Data recorded includes, for example:
•Operating states of systemcomponents, for example fuel level,tire pressure and battery charge level.
•Vehicle and component status, forexample wheel speed, deceleration,lateral acceleration and seatbeltstatus.
•Events or errors in essential systems,for example headlamps and brakes.
•System responses to driving situations,for example airbag deployment andstability control.
•Environmental conditions, for exampletemperature.
Some of this data, when used incombination with other information, forexample an accident report, damage to avehicle or eyewitness statements, couldbe associated with a specific person.
Services That We Provide
If you use our services, we collect and usedata, for example account information,vehicle location and driving characteristics,that could identify you. We transmit thisdata through a dedicated, protectedconnection. We only collect and use datato enable your use of our services to whichyou have subscribed, with your consent orwhere permitted by law. For additionalinformation, see the terms and conditionsof the services to which you havesubscribed.
For additional information about ourprivacy policy, refer to the local Fordwebsite.
Services That Third PartiesProvide
We recommend that you review the termsand conditions and data privacyinformation for any services equipped withyour vehicle or to which you subscribe. Wetake no responsibility for services that thirdparties provide.
Where equipped, SiriusXM with 360L coulduse the modem. To disable, turn off theSiriusXM with 360L or Vehicle Connectivitysetting. See Enabling and Disabling theModem (page 475).
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SERVICE DATA
Service data recorders in your vehicle arecapable of collecting and storingdiagnostic information about your vehicle.This potentially includes information aboutthe performance or status of varioussystems and modules in the vehicle, suchas engine, throttle, steering or brakesystems. In order to properly diagnose andservice your vehicle, Ford Motor Company(Ford of Canada in Canada), and serviceand repair facilities may access or shareamong them vehicle diagnosticinformation received through a directconnection to your vehicle whendiagnosing or servicing your vehicle.Additionally, Ford Motor Company (Fordof Canada, in Canada) may, wherepermitted by law, use vehicle diagnosticinformation for vehicle improvement orwith other information we may have aboutyou, for example, your contact information,to offer you products or services that mayinterest you. Data may be provided to ourservice providers such as part suppliersthat may help diagnose malfunctions, andwho are similarly obligated to protect data.We retain this data only as long asnecessary to perform these functions or tocomply with law. We may provideinformation where required in response toofficial requests to law enforcement orother government authorities or thirdparties acting with lawful authority or courtorder, and such information may be usedin legal proceedings. For U.S. only (ifequipped), if you choose to use connectedapps and services, you consent that certaindiagnostic information may also beaccessed electronically by Ford MotorCompany and Ford authorized servicefacilities, and that the diagnosticinformation may be used to provideservices to you, personalizing yourexperience, troubleshoot, and to improveproducts and services and offer youproducts and services that may interest
you, where permitted by law. For Canadaonly, for more information, please reviewthe Ford of Canada privacy policy atwww.ford.ca, including our U.S. datastorage and use of service providers inother jurisdictions who may be subject tolegal requirements in Canada, the UnitedStates and other countries applicable tothem, for example, lawful requirements todisclose personal information togovernmental authorities in thosecountries.
EVENT DATA
This vehicle is equipped with an event datarecorder. The main purpose of an eventdata recorder is to record, in certain crashor near crash-like situations, such as anairbag deployment or hitting a roadobstacle; this data will assist inunderstanding how a vehicle’s systemsperformed. The event data recorder isdesigned to record data related to vehicledynamics and safety systems for a shortperiod of time, typically 30 seconds or less.
The event data recorder in this vehicle isdesigned to record such data as:
•How various systems in your vehiclewere operating.
•Whether or not the driver andpassenger seatbelts werebuckled/fastened.
•How far (if at all) the driver wasdepressing the accelerator and/or thebrake pedal.
•How fast the vehicle was traveling.
•Where the driver was positioning thesteering wheel.
This data can help provide a betterunderstanding of the circumstances inwhich crashes and injuries occur.
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Note:Event data recorder data is recordedby your vehicle only if a non-trivial crashsituation occurs; no data is recorded by theevent data recorder under normal drivingconditions and no personal data orinformation (for example name, gender,age, and crash location) is recorded.However, parties, such as law enforcement,could combine the event data recorder datawith the type of personally identifying dataroutinely acquired during a crashinvestigation.
To read data recorded by an event datarecorder, special equipment is required,and access to the vehicle or the event datarecorder is needed. In addition to thevehicle manufacturer, other parties, suchas law enforcement, that have such specialequipment, can read the information if theyhave access to the vehicle or the eventdata recorder.
BlueCruise Data (If Equipped)
If BlueCruise is active in certain crash ornear crash-like situations, such as anairbag deployment or hitting a roadobstacle, the system may record driverattentiveness, based on the direction ofeyes and duration, and photographs of thedriver seat area.
Note:No data is recorded under normaldriving conditions.
SETTINGS DATA
Your vehicle has electronic control unitsthat have the ability to store data basedon your personalized settings. The data isstored locally in the vehicle or on devicesthat you connect to it, for example, a USBdrive or digital music player. You can deletesome of this data and also choose whetherto share it through the services to whichyou subscribe.
Comfort and Convenience Data
Data recorded includes, for example:
•Seat and steering wheel position.
•Climate control settings.
•Radio presets.
Entertainment Data
Data recorded includes, for example:
•Music, videos or album art.
•Contacts and corresponding addressbook entries.
•Navigation destinations.
CONNECTED VEHICLE DATA
The modem has a SIM. Themodem was enabled when yourvehicle was built and periodicallysends messages to stay connected to thecell phone network, receive automaticsoftware updates and send vehicle-relatedinformation to us, for example diagnosticinformation. These messages couldinclude information that identifies yourvehicle, the SIM and the electronic serialnumber of the modem. Cell phone networkservice providers could have access toadditional information, for example cellphone network tower identification. Foradditional information about our privacypolicy, visit www.FordConnected.com orrefer to your local Ford website.
Note:The modem continues to send thisinformation unless you disable the modemor stop the modem from sharing vehicledata by changing the modem settings. SeeConnected Vehicle (page 475).
Note:The service can be unavailable orinterrupted for a number of reasons, forexample environmental or topographicalconditions and data plan coverage.
Note:To find out if your vehicle has amodem, visit www.FordConnected.com.
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STEERING WHEEL - VEHICLES WITH: ADAPTIVE CRUISE
CONTROL
See Switching Adaptive Cruise Control On and Off (page 281).A
See Setting the Adaptive Cruise Control Speed (page 282). See Settingthe Adaptive Cruise Control Speed (page 283).B
See Switching Lane Centering On and Off (page 291). See Switching LaneCentering On and Off (page 291).C
See Using the Instrument Cluster Display Controls (page 140).D
See Selecting a Radio Station (page 494). See Selecting a Radio Station(page 483).E
See Making and Receiving a Phone Call (page 517). See Making andReceiving a Phone Call (page 513).F
See Using Ford Assistant (page 504). See Using Ford Assistant (page 504).G
See Muting the Audio (page 493). See Muting the Audio (page 482).H
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