2023 FORD EXPEDITION tow

COLD WEATHER
PRECAUTIONS
The functional operation of somecomponents and systems can be affectedat temperatures below approximately-13°F (-25°C).
DRIVING ON SNOW AND ICE
WARNING: If you are driving inslippery conditions that require tirechains or cables, then it is critical thatyou drive cautiously. Keep speeds down,allow for longer stopping distances andavoid aggressive steering to reduce thechances of a loss of vehicle controlwhich can lead to serious injury or death.If the rear end of your vehicle slides whilecornering, steer in the direction of theslide until you regain control of yourvehicle.
On ice and snow, you should drive moreslowly than usual. Your vehicle has a fourwheel anti-lock brake system, do not pumpthe brake pedal. See Anti-Lock BrakingSystem Limitations (page 229).
BREAKING-IN
Your vehicle requires a break-in period. Forthe first 1,000 mi (1,600 km), avoid drivingat high speeds, heavy braking, aggressiveshifting or using your vehicle to tow. Duringthis time, your vehicle may exhibit someunusual driving characteristics.
DRIVING ECONOMICALLY
The following helps to improve fuelconsumption:
•Drive smoothly, accelerate gently andanticipate the road ahead to avoidheavy braking.
•Regularly check your tire pressures andmake sure that they are inflated to thecorrect pressure.
•Follow the recommended maintenanceschedule and carry out therecommended checks.
•Plan your journey and check the trafficbefore you set off. It is more efficientto combine errands into a single tripwhenever possible.
•Avoid idling the engine in cold weatheror for extended periods. Start theengine only when you are ready to setoff.
•Do not carry unnecessary weight in yourvehicle as extra weight wastes fuel.
•Do not add unnecessary accessoriesto the exterior of your vehicle, forexample running boards. If you use aroof rack, remember to fold it down orremove it when not in use.
•Do not shift into neutral when you arebraking or when your vehicle is slowingdown.
•Shut all windows when driving at highspeeds.
•Switch off all electric systems whennot in use, for example air conditioning.Make sure that you unplug anyaccessories from the auxiliary powerpoints when not in use.
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ROADSIDE ASSISTANCE
Vehicles Sold in the United States:Getting Roadside Assistance
To fully assist you should you have avehicle concern, Ford Motor Companyoffers a complimentary roadsideassistance program. This program isseparate from the New Vehicle LimitedWarranty.
The service is available:
•24 hours a day, seven days a week.
•For the coverage period supplied withyour vehicle.
Roadside Assistance covers:
•A flat tire change with a good spare(except vehicles supplied with a tireinflation kit).
•Battery jump start.
•Lock-out assistance (key replacementcost is the customer's responsibility).
•Fuel delivery — independent servicecontractors, if not prohibited by state,local or municipal law, shall deliver upto 2 gal (8 L) of gasoline or 5 gal (20 L)of diesel fuel to a disabled vehicle.Roadside assistance limits fuel deliveryservice to two no-charge occurrenceswithin a 12-month period.
•Winch out — available within 100 ft(30 m) of a paved or countymaintained road, no recoveries.
•Towing — independent servicecontractors, if not prohibited by state,local or municipal law, shall tow Fordeligible vehicles to an authorized dealerwithin 35 mi (56 km) of thedisablement location or to the nearestauthorized dealer. If a memberrequests a tow to an authorized dealerthat is more than 35 mi (56 km) fromthe disablement location, the membershall be responsible for any mileagecosts in excess of 35 mi (56 km).
•Roadside Assistance includes up to$200 for a towed trailer if the disabledeligible vehicle requires service at thenearest authorized dealer. If the towingvehicle is operational but the trailer isnot, then the trailer does not qualify forany roadside services.
Vehicles Sold in the United States:Using Roadside Assistance
Complete the roadside assistanceidentification card and place it in yourwallet for quick reference. This card is inthe Owner's Manual kit.
United States vehicle customers whorequire Roadside Assistance, call1-800-241-3673.
If you need to arrange roadside assistancefor yourself, Ford Motor Companyreimburses a reasonable amount fortowing to the nearest dealership within35 mi (56 km). To obtain reimbursementinformation, United States vehiclecustomers call 1-800-241-3673.Customers need to submit their originalreceipts.
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•The anti-lock braking system isdamaged during the collision.
•Electronic stability control is disabled.
•Vehicle speed is below 5 mph(10 km/h).
OVERRIDING POST IMPACTBRAKING
You can override post impact braking bypressing the brake or accelerator pedal.
POST IMPACT BRAKINGINDICATORS
It flashes when a post impactbraking event is occurring.
AUTOMATIC CRASH SHUTOFF
WHAT IS AUTOMATIC CRASHSHUTOFF
The automatic crash shutoff is designedto stop the fuel going to the engine in theevent of a moderate or severe crash.
Note:Not every impact causes a shutoff.
AUTOMATIC CRASH SHUTOFFPRECAUTIONS
WARNING: If your vehicle has beeninvolved in a crash, have the fuel systemchecked. Failure to follow this instructioncould result in fire, personal injury ordeath.
RE-ENABLING YOUR VEHICLE
1.Switch the ignition off.
2.Attempt to start your vehicle.
3.Switch the ignition off.
4.Attempt to start your vehicle.
Note:If your vehicle does not start after thethird attempt, have your vehicle checked assoon as possible.
RECOVERY TOWING -
VEHICLES WITH: FRONT TOW
HOOK (IF EQUIPPED)
ACCESSING THE FRONT TOWINGPOINT
WARNING: Using recovery hooksis dangerous and should only be done bya person familiar with proper vehiclerecovery safety practices. Improper useof recovery hooks may cause hook failureor separation from the vehicle and couldresult in serious injury or death.
WARNING: Slowly remove theslack from the recovery strap prior topulling. Failure to do so can introducesignificantly higher loads which cancause the recovery hooks to break off, orthe recovery strap to fail which can causeserious injury or death.
WARNING: Never link two strapstogether with a clevis pin. These heavymetal objects could become projectilesif the strap breaks and can cause seriousinjury or death.
WARNING: Switch the ignition offbefore removing the recovery hook.Failure to do so could result in personalinjury.
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WARNING: The recovery hook canbecome hot. Let the recovery hook cooldown before removing it. Failure to doso could result in personal injury.
Your vehicle has frame-mounted frontrecovery hooks.
Note:Do not apply a load to the recoveryhooks that is greater than the gross vehicleweight rating of your vehicle.
Before using recovery hooks:
•Make sure all attaching points aresecure and capable of withstandingthe applied load.
•Do not use chains, cables or tow strapswith metal hook ends.
•Only use recovery straps that have aminimum breaking strength two tothree times the gross vehicle weight ofthe stuck vehicle.
•Make sure the recovery strap is in goodcondition and free of visible cuts, tearsor damage.
•Use a damper device such as a tarp,heavy blanket or piece of carpet, andplace it over the recovery strap to helpabsorb the energy in the event thestrap breaks.
•Make sure the stuck vehicle is notloaded heavier than its gross vehicleweight rating specified on thecertification label.
•Align the tow vehicle and stuck vehiclein a straight line, within 10 degrees.
•Keep bystanders to the sides of thevehicle, at a distance of at least twicethe length of the recovery strap. Thishelps avoid injury from the hazard of arecovery hook or strap breaking, or avehicle lurching into their path.
TRANSPORTING THE VEHICLE
If you need to tow your vehicle, contact aprofessional towing service or yourroadside assistance service provider.
Your manufacturer produces a towingmanual for all authorized tow truckoperators. Have your tow truck operatorrefer to this manual for proper hook-upand towing procedures.
We recommend the use of a wheel lift anddollies or flatbed equipment to tow yourvehicle. Vehicle damage could occur iftowed incorrectly, or by any other means.
Front-wheel and rear-wheel drive vehiclesmust have their designated drive wheelsoff the ground regardless of towingdirection. Use tow dollies to preventdamage to the transmission.
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All-wheel or four-wheel drive vehiclesrequire that all wheels be off the groundusing a wheel lift and dollies or flatbedequipment. This prevents damage to thetransmission and drive system.
Note:You need to switch on the ignition tounlock the steering.
Note:Make sure you check the steeringcolumn before towing. It could lock if thebattery is dead.
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TOWING YOUR VEHICLE
PRECAUTIONS
Use the following guidelines when towingyour vehicle. Failure to follow thisinstruction could result in vehicle damagenot covered by the vehicle warranty.
Note:Make sure you properly secure yourvehicle to the tow vehicle.
Note:If you are unsure of the vehicle’sconfiguration, contact an authorized dealer.
RECREATIONALLY TOWING
YOUR VEHICLE - 4X4
WARNING: Do not disconnect thebattery when recreationally towing yourvehicle. This prevents the transfer casefrom shifting properly and could causethe vehicle to roll, even if thetransmission is in park (P).
WARNING: Placing the transfercase in its neutral position could causeyour vehicle to freely roll. Make sure youpress and hold the brake pedal and thevehicle is in a secure, safe position whenyou place the transfer case in its neutralposition.
Follow these guidelines if you have a needfor recreational towing. An example ofrecreational towing would be towing yourvehicle behind a motorhome. Theseguidelines are to make sure that you donot damage the transmission.
You can only tow your vehicle with allwheels on the ground by placing thetransfer case in its neutral position andengaging the recreational tow feature.Perform the following steps afterpositioning your vehicle behind the towvehicle and properly securing themtogether.
Note:Put your climate control system inrecirculated air mode to prevent exhaustfumes from entering your vehicle.
Note:Failure to put the transfer case in itsneutral position can damage vehiclecomponents.
Note: You can check the towing status atany time by opening the driver door orturning the ignition to the accessory or onposition.Neutral Tow Enabled LeaveTransmission in Neutral appears in theinstrument cluster display to confirm youcan recreationally tow your vehicle.
Note:If your vehicle has an anti-theftalarm, make sure you switch perimetersensing on when towing. See Setting theAlarm Security Level (page 101).
Switching Neutral Tow On
1.Start your vehicle.
2.Press the 2H button on the four-wheeldrive mode control.
3.Place your vehicle in temporary neutralmode. See Entering TemporaryNeutral Mode (page 217).
4.Switch your vehicle off by pressing thepush button ignition switch once orturning the key as far toward the offposition as possible. A messageappears in the instrument clusterdisplay.
5.Switch your vehicle to accessory modeby pressing the push button ignitionswitch once without pressing the brakepedal or by turning the key to the onposition.
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6.Press and hold the brake pedal.
7.Using the instrument cluster controlson the steering wheel, select Settings.
8.Select Neutral Tow.
9.Press and hold the OK button until aconfirmation message appears in theinformation display.
Note: If completed successfully, theinformation display shows Neutral TowEnabled Leave Transmission in Neutral.This indicates that your vehicle is safe totow with all wheels on the ground.
Note:If you do not see a confirmationmessage in the instrument cluster display,you must perform the procedure again fromthe beginning.
Note:You may hear noise as the transfercase shifts into its neutral position. This isnormal.
10.Release the brake pedal.
11.Leave the transmission in neutral (N)and switch your vehicle off bypressing the push button ignitionswitch once without pressing thebrake pedal or turning the key as fartoward the off position.
Note:Vehicles with keys do not turn to theoff position when the transmission is inneutral (N). You must leave the key in theignition when towing. Use the keyless entrykeypad or an extra set of keys to lock andunlock your vehicle.
Switching Neutral Tow Off
1.With your vehicle properly secured tothe tow vehicle, press and hold thebrake pedal and start the engine.
2.Switch your vehicle off by pressing thepush button ignition switch once orturning the key as far towards the offposition and release the brake pedal.
3.Place your vehicle in accessory modeby pressing the push button ignitionswitch once without pressing the brakepedal or by turning the ignition key tothe on position.
4.Press and hold the brake pedal.
5.Shift into park (P).
6.Release the brake pedal.
Note:If completed successfully, theinstrument cluster displays 2H and NeutralTow Disabled.
Note:You must perform the switchingneutral tow on and switching neutral towoff procedures again from the beginning ifthe indicator light and message do notdisplay.
Note:You may hear a noise as the transfercase shifts out of its neutral position. Thisis normal.
7.Apply the parking brake, thendisconnect your vehicle from the towvehicle.
8.Release the parking brake, start theengine, and shift into drive (D) to makesure the transfer case is out of theneutral tow position.
9.If the transfer case does notsuccessfully shift out of its neutralposition, set the parking brake. Haveyour vehicle checked as soon aspossible.
Resolving the Shift Delayed DriveForward Message
1.Press and hold the brake pedal.
2.Start your vehicle.
3.Shift into neutral (N).
4.With the vehicle running, shift into drive(D) and let the vehicle roll forward upto 3 ft (1 m).
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Note:You may hear a noise as the transfercase shifts out of its neutral position. Thisis normal.
5.Make sure the instrument clusterdisplays Neutral Tow Disabled.
RECREATIONALLY TOWING
YOUR VEHICLE - 4X2
You cannot recreational tow your vehiclewith all wheels on the ground becausevehicle or transmission damage couldoccur. You must recreational tow yourvehicle with all four wheels off the ground,such as when using a car-hauling trailer.Otherwise, you cannot recreational towyour vehicle.
EMERGENCY TOWING
If your vehicle becomes inoperable withoutaccess to wheel dollies or a vehicletransport trailer, it can be flat-towed withall wheels on the ground, regardless of thepowertrain and transmission configuration,under the following conditions:
•Your vehicle is facing forward fortowing in a forward direction.
•Use the manual park releaseprocedure. See Manually Releasingthe Electric Parking Brake (page 232).Failure to do so may result in damageto the transmission.
•Maximum speed is 35 mph (56 km/h).
•Maximum distance is 50 mi (80 km).
TOWING YOUR VEHICLE – TROUBLESHOOTING
TOWING YOUR VEHICLE – INFORMATION MESSAGES
DescriptionMessage
The transfer case is in the neutral position and your vehicleis safe to tow with all four wheels on the ground.Neutral Tow EnabledLeave Transmission inNeutral
There is a transfer case gear tooth blockage present. Withyour vehicle on, shift the transmission into drive (D) and letthe vehicle roll forward, up to 3 ft (1 m).
Shift Delayed DriveForward
The transfer case is not in the neutral position and your vehicleis not safe to tow with all four wheels on the ground.Neutral Tow Disabled
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