2023 CHRYSLER PACIFICA HYBRID Owners Manual

IN CASE OF EMERGENCY255
To Reset The Manual Park Release:

1. Apply firm pressure to the brake pedal while seated
in the driver’s seat.

2. Pull the tether strap out again, then release it.
3. Allow the tether to retract with the lever back to its original position.
4. Verify that the transmission is in PARK (P).
5. Confirm that the tether has retracted fully and reinstall the access cover. If the access cover cannot
be reinstalled, repeat steps 1 through 4.
FREEING A STUCK VEHICLE
If your vehicle becomes stuck in mud, sand or snow, it can
often be moved using a rocking motion. Turn the steering
wheel right and left to clear the area around the front
wheels. Then shift back and forth between DRIVE (D) and
REVERSE (R) while gently pressing the accelerator.
NOTE:
Shifts between DRIVE and REVERSE can only be
achieved at wheel speeds of 5 mph (8 km/h) or less.
Whenever the transmission remains in NEUTRAL (N)
for more than two seconds, you must press the brake
pedal to engage DRIVE or REVERSE. Use the least
amount of accelerator pedal pressure that will main -
tain the rocking motion without spinning the wheels or
racing the engine.
 Push the ESC OFF button to place the Electronic
Stability Control (ESC) system in “Partial Off” mode,
before rocking the vehicle
Úpage 189. Once the
vehicle has been freed, push the ESC OFF button again
to restore “ESC On” mode.
WARNING!
Fast spinning tires can be dangerous. Forces generated
by excessive wheel speeds may cause damage, or even
failure, of the axle and tires. A tire could explode and
injure someone. Do not spin your vehicle's wheels
faster than 30 mph (48 km/h) or for longer than 30
seconds continuously without stopping when you are
stuck and do not let anyone near a spinning wheel, no
matter what the speed.
CAUTION!
 Racing the engine or spinning the wheels may lead to
transmission overheating and failure. Allow the
engine to idle with the transmission in NEUTRAL for
at least one minute after every five rocking-motion
cycles. This will minimize overheating and reduce the
risk of transmission failure during prolonged efforts
to free a stuck vehicle.
 When “rocking” a stuck vehicle by shifting between
DRIVE and REVERSE, do not spin the wheels faster
than 15 mph (24 km/h), or drivetrain damage may
result.
 Revving the engine or spinning the wheels too fast
may lead to transmission overheating and failure. It
can also damage the tires. Do not spin the wheels
above 30 mph (48 km/h) while in gear (no transmis -
sion shifting occurring).
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256IN CASE OF EMERGENCY
TOWING A DISABLED VEHICLE
This section describes procedures for towing a disabled vehicle using a commercial towing service.
Proper towing or lifting equipment is required to prevent damage to your vehicle. Use only tow bars and other equipment designed for this purpose, following equipment manufacturer’s
instructions. Use of safety chains is mandatory. Attach a tow bar or other towing device to main structural members of the vehicle, not to fascia/bumper or associated brackets. State
and local laws regarding vehicles under tow must be observed.
NOTE:
You must ensure that the Auto Park Brake feature is disabled before towing this vehicle (if rear wheels are on the ground), to avoid inadvertent Electric Park Brake (EPB) engagement.
The Auto Park Brake feature is enabled or disabled via the customer programmable features in the Uconnect Settings.
 Vehicles with a discharged battery or total electrical failure when the EPB is engaged, will need a wheel dolly or jack to raise the rear wheels off the ground when moving the vehicle
onto a flatbed. Towing Condition
Wheels OFF The Ground FWD MODELS AWD MODELS
Flat Tow NONENOT ALLOWED NOT ALLOWED
Wheel Lift Or Dolly Tow Front
ACCEPTABLE METHOD NOT ALLOWED
Rear NOT ALLOWED NOT ALLOWED
Flatbed ALLBEST METHOD BEST METHOD

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IN CASE OF EMERGENCY257
(Continued)
FCA US LLC recommends towing your vehicle with all four
wheels
OFF the ground using a flatbed.
If flatbed equipment is not available, this vehicle must be
towed with the front wheels OFF the ground (using a
towing dolly, or wheel lift equipment with the front wheels
raised).
NOTE:Ensure that the Electric Park Brake is released, and
remains released, while being towed.
Vehicle Recovery Tow Points
Your vehicle is equipped with Vehicle Recovery Points that
can be used to recover a disabled vehicle, located on the
underbody of the vehicle.
NOTE:
 Ensure that the towing service tow hooks are properly
seated and secured in the attachment points.
 This recovery tow feature should be used by a trained
professional only.
 Use approved receptacle location to free the disabled
vehicle from its environment.

Front Recovery Points

If you must use the accessories (wipers, defrosters, etc.)
while being towed, the ignition must be in the ON/RUN
mode, not the ACC mode.
NOTE:The Safehold feature will engage the Electric Park Brake
whenever the driver's door is opened (if the ignition is ON,
transmission is not in PARK, and brake pedal is released).
If you are towing this vehicle with the ignition in the ON/
RUN mode, you must manually disable the Electric Park
Brake each time the driver's door is opened, by pressing
the brake pedal and then releasing the EPB.
If the key fob is unavailable or the vehicle's battery is
discharged, detailed instructions on shifting the
transmission out of PARK in order to move the vehicle
Úpage 254.
CAUTION!
Towing this vehicle in violation of the approved
requirements can cause severe transmission damage.
Damage from improper towing is not covered under the
New Vehicle Limited Warranty.
CAUTION!
Recovery feature:
Is to be used by a professional ONLY.
 Is used only to provide recovery of the vehicle.
 Is NOT to be used to recover secondary vehicle.
 Is NOT to be used for transporting the vehicle over
the road, i.e. “Flat Towing”.
 Is to be used by a professional ONLY.
 Is used only to provide recovery of the vehicle.
 Is NOT to be used to recover secondary vehicle.
 Is NOT to be used for transporting the vehicle over
the road, i.e. “Flat Towing”.
Recovery load should:
Be applied at constant speed.
 Be applied parallel to the center line of the length of
the vehicle.
 Not be an abrupt acceleration.
 Be applied at constant speed.
 Be applied parallel to the center line of the length of
the vehicle.
 Not be an abrupt acceleration.
CAUTION!
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258IN CASE OF EMERGENCY
ALL WHEEL DRIVE (AWD) MODELS
FCA US LLC recommends towing your vehicle with all four
wheels OFF the ground using a flatbed.
ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS)
This vehicle is equipped with an Enhanced Accident
Response System.
This feature is a communication network that takes effect
in the event of an impact. Detailed information can be
found on
Úpage 218.
EVENT DATA RECORDER (EDR)
This vehicle is equipped with an event data recorder
(EDR). The main purpose of an EDR is to record data that
will assist in understanding how a vehicle’s systems
performed under certain crash or near crash-like
situations, such as an air bag deployment or hitting a road
obstacle. Detailed information can be found on
Úpage 219.
CAUTION!
Do not use sling-type equipment when towing.
Vehicle damage may occur.
 When securing the vehicle to a flatbed truck, do not
attach to front or rear suspension components.
Damage to your vehicle may result from improper
towing.
 Ensure that the Electric Park Brake is released, and
remains released, while being towed.
CAUTION!
Towing this vehicle using any other method can
cause severe transmission and/or transfer case
damage.
 Damage from improper towing is not covered under
the New Vehicle Limited Warranty.

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259
SERVICING AND MAINTENANCE
SCHEDULED SERVICING
Your vehicle is equipped with an automatic oil change
indicator system. The oil change indicator system will
remind you that it is time to take your vehicle in for
scheduled maintenance.
Based on engine operation conditions, the oil change
indicator message will illuminate. This means that service
is required for your vehicle. Operating conditions such as
frequent short-trips, trailer towing, extremely hot or cold
ambient temperatures will influence when the “Oil Change
Required” message is displayed. Have your vehicle
serviced as soon as possible, within the next 500 miles
(805 km).An authorized dealer will reset the oil change indicator
message after completing the scheduled oil change. If a
scheduled oil change is performed by someone other than
an authorized dealer Úpage 97.
NOTE:Under no circumstances should oil change intervals
exceed 10,000 miles (16,000 km), 12 months or
350 hours of engine run time, whichever comes first. The
350 hours of engine run or idle time is generally only a
concern for fleet customers.
Once A Month Or Before A Long Trip:

Check engine oil level.
 Check windshield washer fluid level.
 Check tire pressure and look for unusual wear or
damage. Rotate tires at the first sign of irregular wear,
even if it occurs before the oil indicator system turns
on.
 Check the fluid levels of the coolant reservoir and
brake master cylinder, fill as needed.
 Check function of all interior and exterior lights.
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260SERVICING AND MAINTENANCE
MAINTENANCE PLAN
Refer to the Maintenance Plan for required maintenance.
At Every Oil Change Interval As Indicated By Oil Change Indicator System
Change oil and filter.
 Rotate the tires at the first sign of irregular wear, even if it occurs before the oil indicator system turns on.
 Inspect battery and clean and tighten terminals as required.
 Inspect the CV/Universal joints.
 Inspect brake pads, shoes, rotors, drums, hoses and parking brake.
 Inspect engine cooling system protection and hoses.
 Inspect exhaust system.
 Inspect engine air cleaner filter if using in dusty or off-road conditions. If required, replace engine air cleaner filter.
Mileage Or Time Passed (Whichever Comes First)20,000
30,000
40,000
50,000
60,000
70,000
80,000
90,000
100,000
110,000
120,000
130,000
140,000
150,000
Or Years: 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Or Kilometers:
32,000
48,000
64,000
80,000
96,000
112,000
128,000
144,000
160,000
176,000
192,000
208,000
224,000
240,000
Additional Inspections
Inspect the CV/Universal joints X X X X X X X X X X X X X X
Inspect front suspension, boot seals, tie rod ends, and replace if
necessary X
X X X X XX
Inspect the brake linings, parking brake function XX X X X XX

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SERVICING AND MAINTENANCE261
Inspect front accessory drive tensioner, idler pulley, and replace if
necessary X
Additional Maintenance
Replace engine air cleaner filter XX X XX
Replace cabin air filter To be replaced every 12,000 miles (19,000 km).
Replace spark plugs
1X
Replace the front accessory drive belt X
Flush and replace the engine coolant at 10 years or 150,000 miles
(240,000 km) whichever comes first X
X
Replace PCV valve X
1. The spark plug change interval is mileage-based only; yearly intervals do not apply.
Mileage Or Time Passed (Whichever Comes First)20,000
30,000
40,000
50,000
60,000
70,000
80,000
90,000
100,000
110,000
120,000
130,000
140,000
150,000
Or Years: 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Or Kilometers:
32,000
48,000
64,000
80,000
96,000
112,000
128,000
144,000
160,000
176,000
192,000
208,000
224,000
240,000
WARNING!
 You can be badly injured working on or around a motor vehicle. Do only service work for which you have the knowledge and the right equipment. If you have any doubt about your
ability to perform a service job, take your vehicle to a competent mechanic.
 Failure to properly inspect and maintain your vehicle could result in a component malfunction and affect vehicle handling and performance. This could cause an accident.
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262SERVICING AND MAINTENANCE
ENGINE COMPARTMENT
3.6L ENGINE
1 — Engine Coolant Pressure Cap 5 — Power Distribution Center (Fuses)
2 — Engine Oil Fill 6 — Windshield Washer Reservoir Cap
3 — Brake Fluid Reservoir Cap 7 — Engine Oil Dipstick
4 — Engine Air Cleaner Filter 8 — Battery

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