2023 CHRYSLER PACIFICA HYBRID Owners Manual

303
TECHNICAL SPECIFICATIONS
VEHICLE IDENTIFICATION NUMBER (VIN)
The VIN is on the left front corner of the instrument panel
and is visible from outside of the vehicle through the
windshield.

Vehicle Identification Number

NOTE:
It is illegal to remove or alter the VIN.
BRAKE SYSTEM
Your vehicle is equipped with dual hydraulic brake
systems. If either of the two hydraulic systems lose normal
capability, the remaining system will still function.
However, there will be some loss of overall braking
effectiveness. You may notice increased pedal travel
during application, greater pedal force required to slow or
stop, and potential activation of the Brake Warning Light.
In the event power assist is lost for any reason (i.e.,
repeated brake applications with the engine off) the
brakes will still function. However, the effort required to
brake the vehicle will be much greater.
WHEEL AND TIRE TORQUE SPECIFICATIONS
Proper lug nut/bolt torque is very important to ensure that
the wheel is properly mounted to the vehicle. Any time a
wheel has been removed and reinstalled on the vehicle,
the lug nuts/bolts should be torqued using a properly
calibrated torque wrench using a six-sided (hex) deep wall
socket.
TORQUE SPECIFICATIONS
**Use only authorized dealer recommended lug nuts/
bolts and clean or remove any dirt or oil before tightening.
Inspect the wheel mounting surface prior to mounting the
tire and remove any corrosion or loose particles.

Wheel Mounting Surface

Lug Nut/Bolt
Torque **Lug Nut/Bolt
SizeLug Nut/Bolt
Socket Size
100 ft-lb
(135 N·m) M12 x 1.5 19 mm
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304TECHNICAL SPECIFICATIONS
Tighten the lug nuts/bolts in a star pattern until each nut/
bolt has been tightened twice. Ensure that the socket is
fully engaged on the lug nut/bolt (do not insert it halfway).

Torque Patterns

After 25 miles (40 km) check the lug nut/bolt torque to be
sure that all the lug nuts/bolts are properly tightened.
FUEL REQUIREMENTS
While operating on gasoline with the required octane
number, hearing a light knocking sound from the engine is
not a cause for concern. However, if the engine is heard
making a heavy knocking sound, see a dealer
immediately. Use of gasoline with a lower than
recommended octane number can cause engine failure
and may void or not be covered by the New Vehicle Limited
Warranty.
Poor quality gasoline can cause problems such as hard
starting, stalling, and hesitations. If you experience these
symptoms, try another brand of gasoline before
considering service for the vehicle.
3.6L ENGINE
Do not use E-85 flex fuel or ethanol blends greater than
15% in this engine.
This engine is designed to meet all emissions
regulations and provide optimum fuel
economy and performance when using high
quality unleaded regular gasoline having a
posted octane number of 87 as specified by
the (R+M)/2 method. The use of higher octane premium
gasoline is not required, as it will not provide any benefit
over regular gasoline in these engines.
REFORMULATED GASOLINE
Many areas of the country require the use of cleaner
burning gasoline referred to as “reformulated gasoline”.
Reformulated gasoline contains oxygenates and are
specifically blended to reduce vehicle emissions and
improve air quality.
The use of reformulated gasoline is recommended.
Properly blended reformulated gasoline will provide
improved performance and durability of engine and fuel
system components.
GASOLINE/OXYGENATE BLENDS
Some fuel suppliers blend unleaded gasoline with
oxygenates such as ethanol.
WARNING!
To avoid the risk of forcing the vehicle off the jack, do
not tighten the lug nuts/bolts fully until the vehicle has
been lowered. Failure to follow this warning may result
in personal injury.
CAUTION!
DO NOT use E-85, gasoline containing methanol, or
gasoline containing more than 15% ethanol (E-15). Use
of these blends may result in starting and drivability
problems, damage critical fuel system components,
cause emissions to exceed the applicable standard,
and/or cause the Malfunction Indicator Light to
illuminate. Please observe pump labels as they should
clearly communicate if a fuel contains greater than
15% ethanol (E-15).

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TECHNICAL SPECIFICATIONS305
Problems that result from using gasoline containing more
than 15% ethanol (E-15) or gasoline containing methanol
are not the responsibility of the manufacturer and may
void or not be covered under New Vehicle Limited
Warranty.
DO NOT USE E-85 IN NON-FLEX FUEL
V
EHICLES
Non-Flex Fuel Vehicles (FFV) are compatible with gasoline
containing up to 15% ethanol (E-15). Use of gasoline with
higher ethanol content may void the New Vehicle Limited
Warranty.
If a Non-FFV vehicle is inadvertently fueled with E-85 fuel,
the engine will have some or all of these symptoms:
 Undesirable lean conditions
 OBD II Malfunction Indicator Light on
 Poor engine performance
 Poor cold start and cold drivability
 Increased risk for fuel system component corrosion
CNG AND LP FUEL SYSTEM
M
ODIFICATIONS
Modifications that allow the engine to run on Compressed
Natural Gas (CNG) or Liquid Propane (LP) may result in
damage to the engine, emissions, and fuel system
components. Problems that result from running CNG or LP
are not the responsibility of the manufacturer and may
void or not be covered under the New Vehicle Limited
Warranty.
METHYLCYCLOPENTADIENYL
M
ANGANESE TRICARBONYL (MMT) IN
G
ASOLINE
MMT is a manganese-containing metallic additive that is
blended into some gasolines to increase octane. Gasoline
blended with MMT provides no performance advantage
beyond gasoline of the same octane number without
MMT. Gasoline blended with MMT reduces spark plug life
and reduces emissions system performance in some
vehicles. The manufacturer recommends that gasoline
without MMT be used in your vehicle. The MMT content of
gasoline may not be indicated on the gasoline pump;
therefore, you should ask your gasoline retailer whether
the gasoline contains MMT. MMT is prohibited in Federal
and California reformulated gasoline.
MATERIALS ADDED TO FUEL
Besides using unleaded gasoline with the proper octane
rating, gasolines that contain detergents, corrosion and
stability additives are recommended. Using gasolines that
have these additives will help improve fuel economy,
reduce emissions, and maintain vehicle performance.
Designated TOP TIER Detergent Gasoline
contains a higher level of detergents to further
aide in minimizing engine and fuel system
deposits. When available, the usage of TOP
TIER Detergent gasoline is recommended. Visit
www.toptiergas.com for a list of TOP TIER Detergent
Gasoline retailers.
Indiscriminate use of fuel system cleaning agents should
be avoided. Many of these materials intended for gum and
varnish removal may contain active solvents or similar ingredients. These can harm fuel system gasket and
diaphragm materials.
FUEL SYSTEM CAUTIONS
NOTE:Intentional tampering with the emissions control system
can result in civil penalties being assessed against you.
CAUTION!
Follow these guidelines to maintain your vehicle’s
performance:

The use of leaded gasoline is prohibited by Federal
law. Using leaded gasoline can impair engine perfor -
mance and damage the emissions control system.
 An out-of-tune engine or certain fuel or ignition
malfunctions can cause the catalytic converter to
overheat. If you notice a pungent burning odor or
some light smoke, your engine may be out of tune or
malfunctioning and may require immediate service.
Contact an authorized dealer for service assistance.
 The use of fuel additives, which are now being sold
as octane enhancers, is not recommended. Most of
these products contain high concentrations of meth -
anol. Fuel system damage or vehicle performance
problems resulting from the use of such fuels or addi -
tives is not the responsibility of the manufacturer
and may void or not be covered under the New
Vehicle Limited Warranty.
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306TECHNICAL SPECIFICATIONS
FLUID CAPACITIES
ENGINE FLUIDS AND LUBRICANTS
US Metric
Fuel (Approximate)
3.6L Engine 19 gal71 L
Engine Oil With Filter
3.6L Engine 5 qt4.7 L
Cooling System*
3.6L Engine 15 qt14.2 L
* Includes heater and coolant reservoir filled to MAX level.
Component Fluid, Lubricant, or Genuine Part
Engine Coolant We recommend using Mopar® Antifreeze/Coolant 10 Year/150,000 Mile (240,000 km)
Formula OAT (Organic Additive Technology) or equivalent meeting the requirements of the
manufacturer Material Standard MS.90032.
Engine Oil – 3.6L Engine We recommend using Mopar® SAE 0W-20 Full Synthetic Engine Oil which meets the
requirements of the manufacturer Material Standard MS-6395. Equivalent full synthetic
SAE 0W-20 engine oil can be used but must have the API Starburst trademark
Úpage 264.
Fuel Selection – 3.6L Engine 87 Octane (R+M)/2 Method, 0-15% ethanol (Do not use E-85).

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TECHNICAL SPECIFICATIONS307
CHASSIS FLUIDS AND LUBRICANTS
CAUTION!
Mixing of engine coolant (antifreeze) other than specified Organic Additive Technology (OAT) engine coolant (antifreeze), may result in engine damage and may decrease corrosion
protection. Organic Additive Technology (OAT) engine coolant is different and should not be mixed with Hybrid Organic Additive Technology (HOAT) engine coolant (antifreeze) or
any “globally compatible” coolant (antifreeze). If a non-OAT engine coolant (antifreeze) is introduced into the cooling system in an emergency, the cooling system will need to be
drained, flushed, and refilled with fresh OAT coolant (conforming to MS.90032), by an authorized dealer as soon as possible.
 Do not use water alone or alcohol-based engine coolant (antifreeze) products. Do not use additional rust inhibitors or antirust products, as they may not be compatible with the
radiator engine coolant and may plug the radiator.
 This vehicle has not been designed for use with propylene glycol-based engine coolant (antifreeze). Use of propylene glycol-based engine coolant (antifreeze) is not recommended.
Component Fluid, Lubricant, or Genuine Part
Automatic Transmission Use only Mopar® ZF 8 & 9 Speed ATF Automatic Transmission Fluid, or equivalent.
Failure to use the correct fluid may affect the function or performance of your
transmission.
Brake Master Cylinder We recommend using Mopar® DOT 3 Brake Fluid, SAE J1703 should be used.
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308
CUSTOMER ASSISTANCE
SUGGESTIONS FOR OBTAINING SERVICE
FOR YOUR VEHICLE
PREPARE FOR THE APPOINTMENT
All work to be performed may not be covered by the
warranty. Discuss additional charges with the service
manager. Keep a maintenance log of your vehicle's
service history. This can often provide a clue to the current
problem.
PREPARE A LIST
Make a written list of your vehicle's problems or the
specific work you want done. If you've had an accident or
work done that is not on your maintenance log, let the
service advisor know.
BE REASONABLE WITH REQUESTS
If you list a number of items and you must have your
vehicle by the end of the day, discuss the situation with the
service advisor and list the items in order of priority. At
many authorized dealers, you may obtain a rental vehicle
(additional charges may apply). If you need a rental, it is
advisable to make these arrangements when you call for
an appointment.
IF YOU NEED ASSISTANCE
FCA US LLC and its authorized dealers are vitally
interested in your satisfaction. We want you to be happy
with our products and services.
Warranty service must be done by an authorized dealer.
We strongly recommend that you take the vehicle to an
authorized dealer. They know your vehicle the best, and
are most concerned that you get prompt and high quality
service. FCA US LLC’s authorized dealers have the
facilities, factory-trained technicians, special tools, and
the latest information to ensure the vehicle is fixed
correctly and in a timely manner.
This is why you should always talk to an authorized
dealer’s service manager first. If for some reason you are
still not satisfied, talk to the general manager or owner of
the authorized dealer. They want to know if you need
assistance. If an authorized dealer is unable to resolve the
concern, you may contact FCA US LLC's Customer
Assistance center.Any communication to FCA US LLC’s customer center
should include the following information:

Owner's name and address
 Owner's telephone number (home, mobile, and office)
 Authorized dealer name
 Vehicle Identification Number (VIN)
 Vehicle delivery date and mileage
ROADSIDE ASSISTANCE
Available 24 hours, 7 days a week.
Call 1-800-521-2779 or visit chrysler.rsahelp.com(USA)
Call 1-800-363-4869 or visit fca.roadsideaid.com
(Canada)
Who is Covered
You are covered by Roadside Assistance services if you
are a purchaser for use of the vehicle. Roadside
Assistance services last for five years or 60,000 miles on
the odometer, whichever occurs first, calculated from the
start date of the Basic Limited Warranty, as set forth in
your Warranty Information book.
1
1. Towing services provided through Cross Country Motor Club, Inc.
Medford, MA 02155, except in AK,CA, HI, OR, WI, and WY, where services
are provided by Cross Country Motor Club of California, Inc., Thousand
Oaks, CA 91360.

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CUSTOMER ASSISTANCE309
What to Do
If your vehicle requires jump start assistance, out of gas/
fuel delivery, tire service, lockout service or towing as a
result of a mechanical breakdown, dial toll-free: USA:
1-800-521-2779/Canada: 1-800-363-4869. Provide your
name, Vehicle Identification Number (VIN) required for
covered services, license plate number, and your location,
including the telephone number from which you are
calling. Briefly describe the nature of the problem and
answer a few simple questions. You will be given the name
of the service provider and an estimated time of arrival. If
you feel you are in an unsafe situation, please let us know.
With your consent, we will contact local police or safety
authorities.
If Unable to Contact Roadside Assistance

If you are unable to contact Roadside Assistance or
unable to provide a valid Vehicle Identification Number
(VIN), and you obtain towing services on your own, you
may submit your original receipts from the licensed
towing or service facility, for services rendered within 30
days of the occurrence. Be sure to include your VIN,
odometer mileage at the time of service, and current
mailing address. We will process the claim based on
vehicle and service eligibility. If eligible, we will reimburse
you for the reasonable amount actually paid, based on
the usual and customary charges for that service in the
area where they were provided. FCA US LLC’s
determination relating to reimbursement is final.
Correspondence should be mailed to:
FCA US LLC Customer Assistance
P.O. Box 9145
Medford, MA 02155
Attention Claims Department
FCA US LLC reserves the right to modify the terms or
discontinue the Roadside Assistance Program at any time.
The Roadside Assistance program is subject to restrictions
and conditions of use, which are determined solely by FCA
US LLC.
Flat Tire Service
If you are inconvenienced by a flat tire, we will dispatch a
service provider to use your vehicle’s temporary spare tire
(if equipped) as recommended in your Owner’s Manual.
This is not a permanent flat tire repair.
Out of Gas/Fuel Delivery
Drivers cannot always count on a gas station being
nearby, especially when traveling away from home. We will
dispatch a service provider to deliver a small amount of
fuel (maximum two gallons) to get you to a nearby station.
This service is limited to two occurrences in a 12-month
period.
Battery Jump Assistance
No time is a good time for a depleted battery. With
Roadside Assistance, you do not have to worry about
being stranded. We will dispatch a service provider to
provide you with a battery jump anytime, day or night.
Lockout Service
Whether the keys are locked in your vehicle or frozen locks
are keeping you from getting on your way, help is just a
phone call away. This service is limited to providing access
to the vehicle’s seating area. It does not cover the cost of
replacement keys.
Towing Service
Our towing service gives you peace of mind and
confidence. If your vehicle becomes disabled as a result of
a mechanical breakdown, Roadside Assistance will
dispatch a towing service to transport your vehicle to the
closest authorized Chrysler, Dodge, Jeep®, or Ram dealer.
If you choose to go to another dealer, you will be
responsible for the cost if the extra distance exceeds
10 miles.
FCA U S LLC CUSTOMER CENTER
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (800) 247-9753
FCA CANADA INC. CUSTOMER CENTER
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465-2001 English / (800) 387-9983 French
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310CUSTOMER ASSISTANCE
MEXICO
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D.F.
In Mexico City: 800-505-1300
Outside Mexico City: +(52)55 50817568
PUERTO RICO AND US VIRGIN ISLANDS
FCA Caribbean LLC
P.O. Box 191857
San Juan 00919-1857
Phone: (800) 247-9753
Fax: (787) 782-3345
CUSTOMER ASSISTANCE FOR THE
H
EARING OR SPEECH IMPAIRED
(TDD/TTY)
To assist customers who have hearing difficulties, FCA US
LLC has installed special TDD (Telecommunication
Devices for the Deaf) equipment at its customer center.
Any hearing or speech impaired customer, who has access
to a TDD or a conventional teletypewriter (TTY) in the
United States, can communicate with FCA US LLC by
dialing 1-800-380-2479. Canadian residents with hearing difficulties that require
assistance can use the special needs relay service offered
by Bell Canada. For TTY teletypewriter users, dial 711 and
for Voice callers, dial 1-800-855-0511 to connect with a
Bell Relay Service operator.
SERVICE CONTRACT
You may have purchased a service contract for a vehicle
to help protect you from the high cost of unexpected
repairs after FCA US LLC's New Vehicle Limited Warranty
expires. The Mopar® Vehicle Protection plans are the
ONLY vehicle extended protection plans authorized,
endorsed and backed by FCA US LLC to provide additional
protection beyond your vehicle’s warranty. If you
purchased a Mopar® Vehicle Protection Plan, you will
receive Plan Provisions and an Owner Identification Card
in the mail within three weeks of the vehicle delivery date.
If you have any questions about the service contract, call
FCA US LLC's Service Contract National Customer Hotline
at 1-800-521-9922 (Canadian residents, call (800)
465-2001 English / (800) 387-9983 French).
FCA US LLC is not responsible for any service contract you
may have purchased from another manufacturer. If you
require service after the FCA US LLC New Vehicle Limited
Warranty expires, please refer to the contract documents,
and contact the person listed in those documents.
We appreciate that you have made a major investment
when you purchased the vehicle. An authorized dealer has
also made a major investment in facilities, tools, and
training to assure that you are absolutely delighted with
the ownership experience.
WARRANTY INFORMATION
See the Warranty Information for the terms and provisions
of FCA US LLC warranties applicable to this vehicle and
market. Refer to www.mopar.com/om for further
information.
See the Warranty Information for the terms and provisions
of FCA Canada Inc. warranties applicable to this vehicle
and market. Refer to owners.mopar.ca/en/ for further
information.
Use this QR code to access your digital
experience.
WARNING!
Engine exhaust (internal combustion engines only),
some of its constituents, and certain vehicle
components contain, or emit, chemicals known to the
State of California to cause cancer and birth defects, or
other reproductive harm. In addition, certain fluids
contained in vehicles and certain products of
component wear contain, or emit, chemicals known to
the State of California to cause cancer and birth
defects, or other reproductive harm.

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