2023 CHRYSLER PACIFICA HYBRID Owners Manual

CUSTOMER ASSISTANCE311
MOPAR® PARTS
Mopar® original equipment parts & accessories and
factory filled fluids are available from an authorized
dealer. They are recommended for your vehicle to keep it
operating at its best and maintain its original condition.
REPORTING SAFETY DEFECTS
IN THE 50 UNITED STATES AND
W
ASHINGTON, D.C.
If you believe that your vehicle has a
defect that could cause a crash or cause
injury or death, you should immediately
inform the National Highway Traffic
Safety Administration (NHTSA) in
addition to notifying FCA US LLC.
If NHTSA receives similar complaints, it
may open an investigation, and if it finds
that a safety defect exists in a group of
vehicles, it may order a recall and
remedy campaign. However, NHTSA
cannot become involved in individual
problems between you, an authorized
dealer or FCA US LLC. To contact NHTSA, you may call the
Vehicle Safety Hotline toll free at
1-888-327-4236 (TTY:
1-800-424-9153); or go to http://
www.safercar.gov; or write to:
Administrator, NHTSA, 1200 New Jersey
Avenue, SE., West Building, Washington,
D.C. 20590. You can also obtain other
information about motor vehicle safety
from http://www.safercar.gov.
IN CANADA
If you believe that your vehicle has a
safety defect, you should contact the
Customer Service Department
immediately. Canadian customers who
wish to report a safety defect to the
Canadian government should contact
Transport Canada, Motor Vehicle Defect
Investigations and Recalls at
1-800-333-0510 or go to
wwwapps.tc.gc.ca/Saf-Sec-Sur/7/
PCDB-BDPP.
PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below.
Service Manuals
These comprehensive Service Manuals provide a
complete working knowledge of the vehicle, system, and/
or components and is written in straightforward language
with illustrations, diagrams, and charts.
Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with diagrams,
charts and detailed illustrations. These manuals make it
easy to find and fix problems on computer-controlled
vehicle systems and features. They show exactly how to
find and correct problems, using step-by-step
troubleshooting and drivability procedures, proven
diagnostic tests and a complete list of all tools and
equipment.
To order a hard copy of your Service or Diagnostic
Procedure manuals, visit:
www.techauthority.com (US and Canada).
10

23_RUP_OM_EN_USC_t.book Page 311

312CUSTOMER ASSISTANCE
Owner's Manuals
These Owner's Manuals have been prepared with the
assistance of service and engineering specialists to
acquaint you with specific FCA vehicles.
To access your Owner's Information online, visit
www.mopar.com/om (US) or www.owners.mopar.ca
(Canada).
Or
Call Tech Authority toll free at:
1-800-890-4038 (US)
Owner's Manuals, Radio Manuals and Warranty
Information Books can be ordered through Archway at:
 1-800-387-1143 (Canada)
CHANGE OF OWNERSHIP OR ADDRESS
*If you have purchased this vehicle used or have changed
your address, please provide the following information
and mail to:
FCA US LLC
P.O. Box 21–8008
Auburn Hills, MI 48321–8004 Make sure to include the following:

Date of Sale (mm/dd/yy)
 Vehicle Indentification Number (17 Character ID
located on top left of the instrument panel)
 Exact Odometer Reading
 First and Last Name
 Phone Number
 Street Address, City, State and Zip Code
 Email Address
*Applies to US residents only.
GENERAL INFORMATION
The following regulatory statement applies to all Radio
Frequency (RF) devices equipped in this vehicle:
This device complies with Part 15 of the FCC Rules and
with Innovation, Science and Economic Development
Canada license-exempt RSS standard(s). Operation is
subject to the following two conditions:

1. This device may not cause harmful interference, and

2. This device must accept any interference received, including interference that may cause undesired
operation. Le présent appareil est conforme aux CNR d`Innovation,
Science and Economic Development applicables aux
appareils radio exempts de licence. L'exploitation est
autorisée aux deux conditions suivantes:

1. l'appareil ne doit pas produire de brouillage, et

2. l'utilisateur de l'appareil doit accepter tout brouillage
radioélectrique subi, même si le brouillage est
susceptible d'en compromettre le fonctionnement.
La operación de este equipo está sujeta a las siguientes
dos condiciones:

1. es posible que este equipo o dispositivo no cause interferencia perjudicial y

2. este equipo o dispositivo debe aceptar cualquier interferencia, incluyendo la que pueda causar su
operación no deseada.
NOTE:Changes or modifications not expressly approved by the
party responsible for compliance could void the user’s
authority to operate the equipment.

23_RUP_OM_EN_USC_t.book Page 312

313
INDEX
AAbout Your Brakes ....................................................... 303

Adaptive Cruise Control (ACC) (Cruise Control) ... 123, 124

Adding Engine Coolant (Antifreeze) ............................ 272
Additives, Fuel .............................................................. 305
Adjust Down...........................................................................41
Forward ...................................................................... 40
Rearward ....................................................................40
Up................................................................................ 41
Air Bag........................................................................... 210 Air Bag Operation.................................................... 211
Air Bag Warning Light .................................... 209
, 211
Driver Knee Air Bag ................................................ 215
Enhanced Accident Response ...................... 218
, 258
Event Data Recorder (EDR).................................... 258 Front Air Bag ........................................................... 211
If Deployment Occurs ............................................. 217
Knee Impact Bolsters ............................................. 214
Maintaining Your Air Bag System .......................... 218
Maintenance ........................................................... 218
Redundant Air Bag Warning Light ......................... 210
Side Air Bags ........................................................... 215
Transporting Pets.................................................... 233
Air Bag Light ...............................................102
, 209, 233
Air Cleaner, Engine (Engine Air Cleaner Filter) ........... 265
Air Conditioner Maintenance ...................................... 266
Air Conditioner Refrigerant .......................................... 266
Air Conditioner System ................................................ 266 Air Conditioning Filter ............................................71
, 266
Air Conditioning, Operating Tips .................................... 70
Air Filter ......................................................................... 265
Air Pressure Tires.......................................................................... 291
Alarm Arm The System......................................................... 19
Disarm The System ................................................... 19
Security Alarm.......................................................... 105
All Wheel Drive Towing ...................................................................... 258
All Wheel Drive (AWD)...................................................120
Alterations/Modifications Vehicle.......................................................................... 8
Amazon FireTV .................................................... 177
, 181
Amazon FireTV Built-In ................................................. 177
Antifreeze (Engine Coolant) ............................... 272
, 306
Disposal ...................................................................273
Anti-Lock Brake System (ABS) ..................................... 187
Anti-Lock Warning Light................................................ 105
Assist, Hill Start ............................................................. 190
Audio Jack ....................................................................... 74
Audio Systems (Radio) ................................................. 157
Auto Up Power Windows ................................................ 79
Automatic Dimming Mirror ............................................. 48 Automatic Headlights ..................................................... 56Automatic Temperature Control (ATC) .......................... 70
Automatic Transaxle ..................................................... 117 Automatic Transmission .............................................. 118
Adding Fluid .................................................... 274
, 307
Fluid And Filter Change........................................... 274
Fluid Change ........................................................... 274
Fluid Level Check .................................................... 274
Fluid Type .......................................................274
, 307
Special Additives ..................................................... 274
AutoPark ....................................................................... 111
AUX Cord ......................................................................... 74
Auxiliary Electrical Outlet (Power Outlet) ...................... 75
AWD Towing...................................................................... 258
Axle Lubrication ............................................................ 307
BBack Up Camera........................................................... 142
Battery..................................................................103, 263
Charging System Light ............................................ 103
Jump Starting .......................................................... 251
Keyless Key Fob Replacement................................. 13
Battery Saver Feature .................................................... 57
Belts, Seat..................................................................... 233
Blind Spot Monitoring .................................................. 192
Body Mechanism Lubrication ...................................... 268
B-Pillar Location ........................................................... 288
Brake Assist System..................................................... 188
Brake Control System, Electronic................................ 188
Brake Fluid.................................................................... 307
11

23_RUP_OM_EN_USC_t.book Page 313

314
Brake System ...................................................... 273, 303
Anti-Lock (ABS)........................................................ 303 Fluid Check..................................................... 274
, 307
Master Cylinder ....................................................... 274
Parking .................................................................... 115
Warning Light .......................................................... 103
Brake/Transmission Interlock..................................... 118
Brightness, Interior Lights .............................................. 58
Bulb Replacement ....................................................... 282
Bulbs, Light.......................................................... 235
, 282
CCamera ......................................................................... 142
Camera, Rear ...................................................... 142, 143
Capacities, Fluid ........................................................... 306
Caps, Filler Fuel .......................................................................... 146
Oil (Engine) .............................................................. 262
Radiator (Coolant Pressure)................................... 272
Car Washes .................................................................. 300
Carbon Monoxide Warning .......................................... 235
Cargo Vehicle Loading..........................................................86
Cargo Compartment Luggage Carrier..........................................................90
Cargo Load Floor ............................................................. 86
Cellular Phone .............................................................. 186
Certification Label ........................................................ 146
Chains, Tire................................................................... 297
Change Oil Indicator ....................................................... 98
Changing A Flat Tire ..................................................... 239 Chart, Tire Sizing ...........................................................284
Check Engine Light (Malfunction Indicator Light) ...... 110
Checking Your Vehicle For Safety ................................ 233
Checks, Safety .............................................................. 233
Child Restraint .............................................................. 219
Child Restraints Booster Seats .......................................................... 221
Center Seat LATCH ..................................................226
Child Seat Installation ................................... 228
, 230
How To Stow An unused ALR Seat Belt .................227 Infant And Child Restraints ..................................... 220
Lower Anchors And Tethers For Children............... 222
Older Children And Child Restraints....................... 221
Seating Positions ..................................................... 222Using The Top Tether Anchorage ...........................231
Clean Air Gasoline ........................................................ 304
Cleaning Wheels .....................................................................296
Climate Control ............................................................... 60 Automatic ................................................................... 61
Manual ....................................................................... 66
Rear ..................................................................... 64
, 69
Cold Weather Operation ............................................... 113
Compact Spare Tire ...................................................... 295
Contract, Service .......................................................... 310
Cooling Pressure Cap (Radiator Cap) ..........................272 Cooling System ............................................................. 271
Adding Coolant (Antifreeze) .................................... 272
Coolant Level........................................................... 273
Cooling Capacity...................................................... 306
Disposal Of Used Coolant ....................................... 273
Drain, Flush, And Refill ........................................... 272
Inspection .......................................................271
, 273
Points To Remember .............................................. 273
Pressure Cap ........................................................... 272
Radiator Cap............................................................ 272
Selection Of Coolant (Antifreeze) ..................272
, 306
Corrosion Protection .................................................... 300
Cruise Control ............................................................... 123
Cruise Control (Speed Control) .................................... 124
Cruise Light ..........................................................107
, 108
Customer Assistance ................................................... 308
Cybersecurity ................................................................ 157
DDaytime Running Lights ................................................. 54 Dealer Service .............................................................. 264
Defroster, Windshield .................................................. 234
Delay (Intermittent) Wipers............................................ 59
Diagnostic System, Onboard ....................................... 109
Dimmer Switch Headlight ................................................................... 54
Dipsticks Oil (Engine) .............................................................. 263

23_RUP_OM_EN_USC_t.book Page 314

315
Disable Vehicle Towing ................................................ 256
DisposalAntifreeze (Engine Coolant) ................................... 273
Door Ajar .............................................................. 103
, 104
Door Ajar Light..................................................... 103, 104
Driver’s Seat Back Tilt ....................................................28
Driving Through Flowing, Rising, Or Shallow Standing Water .................................................. 156
EElectric Brake Control System..................................... 188Anti-Lock Brake System ......................................... 187
Traction Control System ......................................... 191
Electric Parking Brake ................................................. 115
Electronic Stability Control (ESC) ................................ 189
Electronic Throttle Control Warning Light................... 104
Emergency Braking ...................................................... 197
Emergency, In Case Of Hazard Warning Flasher ......................................... 236
Jacking............................................................ 239
, 240
Jump Starting .......................................................... 251
Overheating ............................................................. 253
Towing ..................................................................... 256
Emission Control System Maintenance...................... 110 Engine............................................................................262
Air Cleaner ............................................................... 265
Block Heater ............................................................114Break-In Recommendations ...................................114
Checking Oil Level ...................................................263
Compartment...........................................................262
Compartment Identification....................................262
Coolant (Antifreeze)................................................. 306
Cooling .....................................................................271
Exhaust Gas Caution ............................................... 235
Fails To Start ............................................................114Flooded, Starting ..................................................... 114Fuel Requirements ..................................................304
Oil ................................................................... 264
, 306
Oil Filler Cap ............................................................. 262
Oil Filter ....................................................................265 Oil Selection ................................................... 264
, 306
Oil Synthetic ............................................................. 264
Overheating ............................................................. 253
Starting.....................................................................111
Engine Oil Life ¹............................................................... 98
Enhanced Accident Response Feature ............. 218
, 258
Ethanol .......................................................................... 304
Exhaust Gas Cautions ..................................................235
Exhaust System .................................................. 235
, 270
Exterior Lighting .....................................................54, 282
Exterior Lights .............................................. 54, 235, 282
FFamCam System .......................................................... 145
Filters Air Cleaner ............................................................... 265Air Conditioning ................................................ 71
, 266
Engine Oil................................................................. 265
Engine Oil Disposal ................................................. 265
FireTV ............................................................................ 181
Flashers Hazard Warning....................................................... 236Turn Signals................................... 54
, 108, 235, 282
Flash-To-Pass........................................................... 54, 56
Flat Tire Changing ..................................... 239, 283, 295
Flat Tire Stowage ....................................... 245, 283, 295
Flooded Engine Starting............................................... 114
Fluid Capacities ............................................................ 306
Fluid Leaks.................................................................... 235
Fluid Level Checks Brake........................................................................ 274
Engine Oil................................................................. 263
Fluid, Brake................................................................... 307
Fog Lights................................................................. 54
, 57
Fold In Floor (Stow ‘n Go) Seating ................................. 36 Fold-Flat Seats ................................................................ 28
Forward Collision Warning ........................................... 195
Freeing A Stuck Vehicle ............................................... 255
Front Position Light ...................................................... 282
11

23_RUP_OM_EN_USC_t.book Page 315

316
Fuel ............................................................................... 304Additives .................................................................. 305
Clean Air .................................................................. 304
Ethanol .................................................................... 304
Filler Cap (Gas Cap) ................................................ 146
Gasoline .................................................................. 304
Materials Added...................................................... 305
Methanol ................................................................. 304
Octane Rating ................................................ 304
, 306
Requirements ......................................................... 304 Specifications.......................................................... 306
Tank Capacity.......................................................... 306
Fuses ............................................................................ 275
GGarage Door Opener (HomeLink®) ...............................51
Gas Cap (Fuel Filler Cap) ............................................. 146
Gasoline, (Fuel) ............................................................ 304
Gasoline, Clean Air ....................................................... 304
Gasoline, Reformulated............................................... 304
Gear Ranges ................................................................. 119
Glass Cleaning ............................................................. 302
Gross Axle Weight Rating ............................................ 148
Gross Vehicle Weight Rating ....................................... 147
GVWR ............................................................................ 146
HHands-Free Sliding Door ................................................ 25
Hazard Driving Through Flowing, Rising, Or ShallowStanding Water...................................................156
Hazard Warning Flashers ............................................. 236
Head Restraints .............................................................. 45
Headlights ....................................................................... 54 Cleaning ...................................................................300High Beam/Low Beam Select Switch ...................... 54
Lights On Reminder............................................ 54
, 57
Passing................................................................ 54, 56
Switch......................................................................... 54
Time Delay ................................................................. 54
Washers ..................................................................... 56
Heated Mirrors ......................................................... 48
, 50
Heated Seats .................................................................. 43
Heater, Engine Block ....................................................114
Hill Start Assist .............................................................. 190
Hitches Trailer Towing .......................................................... 149
HomeLink® (Garage Door Opener) ............................... 51 Hood Prop ....................................................................... 82
Hood Release.................................................................. 82
IIgnition ............................................................................ 15 Switch ........................................................................ 15
Indicator Lights Blue .......................................................................... 109
Green ....................................................................... 107
White ........................................................................ 108
Yellow....................................................................... 107
Inside Rearview Mirror .......................................... 48
, 236
Instrument Cluster .................................................. 94, 96
Display ....................................................................... 97
Display Controls ........................................................ 97
Menu Items ............................................................... 99
Instrument Cluster ¹ ....................................................... 96 Instrument Panel Lens Cleaning ................................. 302
Interior And Instrument Lights....................................... 58
Interior Appearance Care............................................. 301
Interior Lights.................................................................. 58
Intermittent Wipers (Delay Wipers) ............................... 59
Inverter Power ......................................................................... 77
JJack Location ................................................................ 240
Jack Operation.............................................................. 239
Jacking And Tire Changing — If Equipped

b
............ 239
Jump Starting ............................................................... 251

23_RUP_OM_EN_USC_t.book Page 316

317
K
Key Fob ............................................................................12 Arm The System .........................................................19
Disarm The Alarm ...................................................... 19
Programming Additional Key Fobs ...........................14
Key Fob Battery Service (Remote Keyless Entry) .........13
Key Fob Programming (Remote Keyless Entry) ............ 14
Keyless Enter 'n Go™ ...................................................... 21 Passive Entry .............................................................. 21
Keys .................................................................................12
Keysense .........................................................................98
LLane Change And Turn Signals ...................................... 54
Lane Change Assist .................................................54, 57
LaneSense.................................................................... 140
Lap/Shoulder Belts ...................................................... 202
Latches ......................................................................... 235 Hood ...........................................................................82
Lead Free Gasoline ...................................................... 304
Leaks, Fluid .................................................................. 235
Life Of Tires .................................................................. 293
Liftgate .............................................................................83 Hands-Free .................................................................84
Power ..........................................................................83
Light Bulbs ........................................................... 235
, 282 Lights .............................................................................235
Air Bag ................................................... 102
, 209, 233
Anti Lock Brake System ..........................................105
Automatic Emergency Braking OFF ........................ 107 Battery Saver ............................................................. 57
Brake Assist Warning .............................................. 190Brake Warning ......................................................... 103
Bulb Replacement...................................................282
Cruise ............................................................. 107
, 108
Daytime Running ....................................................... 54
Dimmer Switch, Headlight ........................................ 54
Electric Power Steering Fault..................................103
Electronic Park Brake.............................................. 105 Electronic Stability Control Active...........................105
Electronic Throttle Control ...................................... 104Engine Temperature Warning................................. 104
Exterior ........................................................... 235
, 282
Fog.....................................................................57, 108
Headlights ........................................................... 54, 56
High Beam ............................................................... 109
High Beam/Low Beam Select .................................. 54
Hood Open ............................................................... 104
Instrument Cluster .................................................... 54
Intensity Control ........................................................ 58
Interior........................................................................ 58
KeySense ................................................................. 108
LaneSense ..................................................... 105
, 108 Liftgate Open ........................................................... 104
Lights On Reminder ........................................... 54
, 57
Low Fuel................................................................... 105
Low Washer Fluid .................................................... 106
Malfunction Indicator (Check Engine) ................... 106 Oil Pressure ............................................................. 104
Oil Temperature ...................................................... 104
Park .......................................................................... 108
Passing ............................................................... 54
, 56
Reading...................................................................... 58
Seat Belt Reminder ................................................. 104 Security Alarm ......................................................... 105
Service ..................................................................... 282Service Automatic Emergency Braking.................. 106
Service AWD ............................................................ 106
Service LaneSense ................................................. 106Service Stop Start System ...................................... 106
Side Marker ............................................................. 282
SmartBeams.............................................................. 56
Stop Start Active...................................................... 108
Tire Pressure Monitoring (TPMS) ........................... 106Traction Control ....................................................... 190Transmission Temperature .................................... 104
Turn Signals................................... 54
, 108, 235, 282
Load Floor, Cargo ........................................................... 86
Load Shed Battery Saver Mode................................... 101
11

23_RUP_OM_EN_USC_t.book Page 317

318
Load Shed Battery Saver On ....................................... 101
Load Shed Electrical Load Reduction......................... 101
Load Shed Intelligent Battery Sensor ......................... 101
Loading Vehicle ..................................................... 86
, 146
Tires ......................................................................... 288
Locks Automatic Door ..........................................................20
Child Protection .........................................................20
Manual ....................................................................... 20
Power Door .................................................................20
Low Tire Pressure System ........................................... 197
Lubrication, Body ......................................................... 268
Lug Nuts ....................................................................... 303
Luggage Carrier ............................................................... 90
MMaintenance ...................................................................81
Maintenance Free Battery ........................................... 263
Maintenance Schedule................................................ 259
Malfunction Indicator Light (Check Engine) ...... 106
, 110
Manual Park Release ........................................................... 254
Service ..................................................................... 311
Map/Reading Lights ....................................................... 58
Marker Lights, Side ...................................................... 282
Media Hub ....................................................................... 74 Memory Seat ...................................................................27
Methanol ...................................................................... 304 Mirrors ............................................................................. 48
Automatic Dimming................................................... 48
Exterior Folding.......................................................... 50
Heated................................................................. 48
, 50
Memory ...................................................................... 27
Outside ................................................................ 48
, 49
Rearview ...........................................................48, 236
Vanity.......................................................................... 48
Modifications/Alterations Vehicle.......................................................................... 8
Monitor, Tire Pressure System..................................... 197
Mopar Parts .................................................................. 311
MP3 Control .................................................................... 74 Multi-Function Control Lever .......................................... 54
NNew Vehicle Break-In Period ........................................ 114
OOccupant Restraints ..................................................... 200
Octane Rating, Gasoline (Fuel) .......................... 304, 306
Oil Change Indicator ....................................................... 98 Reset .......................................................................... 98
Oil Filter, Change .......................................................... 265
Oil Filter, Selection........................................................ 265
Oil Pressure Light.......................................................... 104 Oil, Engine ............................................................ 264
, 306
Capacity ................................................................... 306
Checking .................................................................. 263
Dipstick .................................................................... 263
Disposal ................................................................... 265
Filter ......................................................................... 265
Filter Disposal.......................................................... 265
Identification Logo .................................................. 264
Materials Added To ................................................. 265 Pressure Warning Light .......................................... 104Recommendation...........................................264
, 306
Synthetic .................................................................. 264
Viscosity ................................................................... 306
Onboard Diagnostic System ........................................ 109
Operating Precautions ................................................. 109
Operator Manual Owner's Manual ...................................................... 311
Outside Rearview Mirrors ....................................... 48
, 49
Overheating, Engine ..................................................... 253
PPaint Care ..................................................................... 300
Parking Brake ............................................................... 115
ParkSense Front And Rear ........................................................ 132
ParkSense Active Park Assist ...................................... 137
ParkSense System, Rear ............................................. 132
Passive Entry .................................................................. 21
Pets ............................................................................... 233
Placard, Tire And Loading Information ....................... 288

23_RUP_OM_EN_USC_t.book Page 318