2023 CADILLAC CT5 Owners Manual

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-16500419) -
2023 - CRC - 5/6/22
496 Customer Information
Genuine GM parts. Remember,
if the vehicle is leased, you
may be obligated to have the
vehicle repaired with Genuine
GM parts, even if your
insurance coverage does not
pay the full cost.
If another party's insurance
company is paying for the
repairs, you are not obligated
to accept a repair valuation
based on that insurance
company's collision policy
repair limits, as you have no
contractual limits with that
company. In such cases, you
can have control of the repair
and parts choices as long as
the cost stays within
reasonable limits.
Publication Ordering
Information
Service Manuals
Service manuals have the
diagnosis and repair
information on the engine/
propulsion, transmission, axle,suspension, brakes, electrical
system, steering system,
body, etc.
Customer Literature
Owner’s manuals are written
specifically for owners and are
intended to provide basic
operational information about
the vehicle. The owner’s
manual includes the
Maintenance Schedule for all
models.
Customer literature
publications available for
purchase include owner’s
manuals, warranty manuals,
and portfolios. Portfolios
include an owner’s manual,
warranty manual, if applicable,
and zip lock bag or pouch.
Current and Past Models
Service manuals and customer
literature are available for
many current and past model
year GM vehicles.
To order, call 1-800-551-4123
Monday–Friday, 8:00 a.m.–
6:00 p.m. Eastern Time
For credit card orders only
(VISA, MasterCard,
or Discover), see Helm, Inc. at:
www.helminc.com.
To order by mail, write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Make checks payable in U.S.
funds.
Radio Frequency
Statement
This vehicle uses
license-exempt transmitters /
receivers / systems that
operate on a radio frequency
that complies with Part 15/
Part 18 of the Federal
Communications Commission
(FCC) rules and with
Innovation, Science and

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-16500419) -
2023 - CRC - 5/6/22
Customer Information 497
Economic Development (ISED)
Canada's license-exempt
RSS(s) / RSP-100 / ICES-GEN.
Operation is subject to the
following two conditions:1. The device may not cause harmful interference.
2. The device must accept any interference received,
including interference that
may cause undesired
operation of the device.
Changes or modifications to
any of these systems by other
than an authorized service
facility could void
authorization to use this
equipment.Reporting Safety
Defects
Reporting Safety
Defects to the United
States Government
If you believe that your
vehicle has a defect which
could cause a crash or
could cause injury or death,
you should immediately
inform the National
Highway Traffic Safety
Administration (NHTSA) in
addition to notifying
General Motors.
If NHTSA receives similar
complaints, it may open an
investigation, and if it finds
that a safety defect exists
in a group of vehicles, it
may order a recall and
remedy campaign. However, NHTSA cannot
become involved in
individual problems
between you, your dealer,
or General Motors.
To contact NHTSA, you
may call the Vehicle Safety
Hotline toll-free at
1-888-327-4236 (TTY:
1-800-424-9153); go to
https://www.safercar.gov;or
write to:
Administrator, NHTSA
1200 New Jersey Avenue,
S.E.
Washington, D.C. 20590
You can also obtain other
information about motor
vehicle safety from
https://www.safercar.gov.

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-16500419) -
2023 - CRC - 5/6/22
498 Customer Information
Reporting Safety
Defects to the
Canadian
Government
If you live in Canada, and
you believe that the vehicle
has a safety defect, notify
Transport Canada
immediately, and notify
General Motors of Canada
Company. Call Transport
Canada at
1-800-333-0510; go to:
www.tc.gc.ca/recalls (English)
www.tc.gc.ca/rappels (French)
or write to:
Transport Canada
Motor Vehicle Safety
Directorate
Defect Investigations and
Recalls Division
80 Noel Street
Gatineau
,QC J8Z 0A1
Reporting Safety
Defects to General
Motors
In addition to notifying NHTSA
(or Transport Canada) in a
situation like this, notify
General Motors.
In the U.S., call
1-800-458-8006, or write:
Cadillac Customer Assistance
Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call
1-888-446-2000, or write:
Canadian Cadillac Customer
Care Centre
General Motors of Canada
Company
500 Wentworth Street W
Oshawa, ON L1J 0C5
In Mexico, call 800-466-0805
or 800-212-234-5522.In other Central America and
Caribbean Countries, call
52-555-901-2369.Vehicle Data
Recording and
Privacy
The vehicle has a number of
computers that record
information about the vehicle’s
performance and how it is
driven or used. For example,
the vehicle uses computer
modules to monitor and
control engine and
transmission performance, to
monitor the conditions for
airbag deployment and deploy
them in a crash, and,
if equipped, to provide antilock
braking to help the driver
control the vehicle. These
modules may store data to
help the dealer technician
service the vehicle or to help
GM improve safety or
features. Some modules may
also store data about how the

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-16500419) -
2023 - CRC - 5/6/22
Customer Information 499
vehicle is operated, such as
rate of fuel consumption or
average speed. These
modules may retain personal
preferences, such as radio
presets, seat positions, and
temperature settings.
Cybersecurity
GM collects information about
the use of your vehicle
including operational and
safety related information. We
collect this information to
provide, evaluate, improve, and
troubleshoot our products and
services and to develop new
products and services. The
protection of vehicle
electronics systems and
customer data from
unauthorized outside
electronic access or control is
important to GM. GM
maintains appropriate security
standards, practices,
guidelines and controls aimed
at defending the vehicle and
the vehicle service ecosystem
against unauthorizedelectronic access, detecting
possible malicious activity in
related networks, and
responding to suspected
cybersecurity incidents in a
timely, coordinated and
effective manner. Security
incidents could impact your
safety or compromise your
private data. To minimize
security risks, please do not
connect your vehicle
electronic systems to
unauthorized devices or
connect your vehicle to any
unknown or untrusted
networks (such as Bluetooth,
WIFI or similar technology). In
the event you suspect any
security incident impacting
your data or the safe
operation of your vehicle,
please stop operating your
vehicle and contact your
dealer.
Event Data Recorders
This vehicle is equipped with
an Event Data Recorder (EDR).
The main purpose of an EDR isto record, in certain crash or
near crash-like situations, such
as an air bag deployment or
hitting a road obstacle, data
that will assist in
understanding how a vehicle’s
systems performed. The EDR
is designed to record data
related to vehicle dynamics
and safety systems for a short
period of time, typically
30 seconds or less. The EDR in
this vehicle is designed to
record such data as:
.How various systems in your
vehicle were operating;
.Whether or not the driver
and passenger safety belts
were buckled/fastened;
.How far (if at all) the driver
was depressing the
accelerator and/or brake
pedal; and,
.How fast the vehicle was
traveling.
These data can help provide a
better understanding of the
circumstances in which
crashes and injuries occur.

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-16500419) -
2023 - CRC - 5/6/22
500 Customer Information
Note
EDR data are recorded by
your vehicle only if a non-trivial
crash situation occurs; no data
are recorded by the EDR
under normal driving
conditions and no personal
data (e.g., name, gender, age,
and crash location) are
recorded. However, other
parties, such as law
enforcement, could combine
the EDR data with the type of
personally identifying data
routinely acquired during a
crash investigation.
To read data recorded by an
EDR, special equipment is
required, and access to the
vehicle or the EDR is needed.
In addition to the vehicle
manufacturer, other parties,
such as law enforcement, that
have the special equipment,
can read the information if
they have access to the
vehicle or the EDR.GM will not access these data
or share it with others except:
with the consent of the vehicle
owner or, if the vehicle is
leased, with the consent of the
lessee; in response to an
official request by police or
similar government office; as
part of GM's defense of
litigation through the
discovery process; or, as
permitted by law. Data that
GM collects or receives may
also be used for GM research
needs or may be made
available to others for
research purposes, where a
need is shown and the data is
not tied to a specific vehicle or
vehicle owner.
OnStar
If the vehicle is equipped with
OnStar and has an active
service plan, additional data
may be collected and
transmitted through the
OnStar system. This includes
information about the vehicle’s
operation; collisions involvingthe vehicle; the use of the
vehicle and its features,
including infotainment; and the
location and approximate GPS
speed of the vehicle. Refer to
the OnStar Terms and
Conditions and Privacy
Statement on the OnStar
website.
See OnStar Additional
Information
0503.
Infotainment System
If the vehicle is equipped with
a navigation system as part of
the infotainment system, use
of the system may result in
the storage of destinations,
addresses, telephone
numbers, and other trip
information. See the
infotainment section for
information on stored data
and for deletion instructions.

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-16500419) -
2023 - CRC - 5/6/22
OnStar 501
OnStar
OnStar Overview
OnStar Overview . . . . . . . . . . 501
OnStar Services
Emergency . . . . . . . . . . . . . . . . . . 502
Security . . . . . . . . . . . . . . . . . . . . . . 503
OnStar Additional
Information
OnStar AdditionalInformation . . . . . . . . . . . . . . . . 503
OnStar Overview
=Voice Command Button
QBlue OnStar Button
>Red Emergency Button
This vehicle may be equipped
with a comprehensive,
in-vehicle system that can
connect to an OnStar Advisor
for Emergency, Security,
Navigation, Connections, and
Diagnostics Services. OnStar
services may require a paid
service plan and data plan.
OnStar requires the vehicle
battery and electrical system,
cellular service, and GPS
satellite signals to be available
and operating. OnStar acts as
a link to existing emergency
service providers. OnStar may
collect information about you and your vehicle, including
location information. See
OnStar User Terms, Privacy
Statement, and Software
Terms for more details
including system limitations at
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
The OnStar system status
light is next to the OnStar
buttons. If the status light is:.Solid Green: System is ready.
.Flashing Green: On a call.
.Red: Indicates a problem.
.Off: System is off. PressQ
twice to speak with an
OnStar Advisor.
Press
Qor call
1-888-4ONSTAR
(1-888-466-7827) to speak to
an Advisor.
Functionality of the Voice
Command button may vary by
vehicle and region.

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-16500419) -
2023 - CRC - 5/6/22
502 OnStar
Press=to:
.Open the OnStar app on the
infotainment display.
If equipped, the infotainment
system has OnStar controls
in the embedded OnStar app
on the Home Page. Most
OnStar functions that can be
performed with the buttons
can be done using the app.
To open the app, touch the
OnStar icon on the Home
Page. App updates require a
corresponding service plan.
Features vary by region and
model. Features are subject
to change. For more
information, see
my.cadillac.com/learn or
press
Q.
Or
.Give OnStar Turn-by-Turn
Navigation voice commands.
.Obtain and customize the
Wi-Fi hotspot name or SSID
and password, if equipped. Press
Qto connect to an
Advisor to:
.Verify account information
or update contact
information.
.Get driving directions.
.Receive a Diagnostic check
of the vehicle's key
operating systems.
.Receive Roadside
Assistance.
.Manage Wi-Fi Settings,
if equipped.
Press
>to get a priority
connection to an OnStar
Advisor available 24/7 to:
.Get help for an emergency.
.Be a Good Samaritan or
respond to an AMBER Alert.
.Get assistance in severe
weather or other crisis
situations and find
evacuation routes.
OnStar Services
Emergency
Emergency Services require
an active safety and security
plan. With Automatic Crash
Response, built-in sensors can
automatically alert a specially
trained OnStar Advisor who is
immediately connected in to
the vehicle to help.
Press
>for a priority
connection to an OnStar
Advisor who can contact
emergency service providers,
direct them to your exact
location, and relay important
information.
With OnStar Crisis Assist,
specially trained Advisors are
available 24 hours a day,
7 days a week, to provide a
central point of contact,
assistance, and information
during a crisis.

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-16500419) -
2023 - CRC - 5/6/22
OnStar 503
With Roadside Assistance,
Advisors can locate a nearby
service provider to help with a
flat tire, a battery jump, or an
empty gas tank.
Security
If equipped, OnStar provides
these services:
.With Stolen Vehicle
Assistance, OnStar Advisors
can use GPS to pinpoint the
vehicle and help authorities
quickly recover it.
.With Remote Ignition Block,
if equipped, OnStar can
block the vehicle from being
restarted.
.With Stolen Vehicle
Slowdown, if equipped,
OnStar can work with law
enforcement to gradually
slow the vehicle down.
Theft Alarm Notification
If equipped, if the doors are
locked and the vehicle alarm
sounds, a notification by text,
e-mail, or phone call will besent. If the vehicle is stolen, an
OnStar Advisor can work with
authorities to recover the
vehicle.
OnStar Additional
Information
In-Vehicle Audio
Messages
Audio messages may play
important information at the
following times:
.Prior to vehicle purchase.
Press
Qto set up an
account.
.After change in ownership
and at 90 days.
Transferring Service
PressQto request account
transfer eligibility information.
The Advisor can cancel or
change account information.
Selling/Transferring the
Vehicle
Call 1-888-4ONSTAR
(1-888-466-7827) immediately
to terminate your OnStar or
connected services if the
vehicle is disposed of, sold,
transferred, or if the
lease ends.
Reactivation for
Subsequent Owners
PressQand follow the
prompts to speak to an
Advisor as soon as possible.
The Advisor will update vehicle
records and explain OnStar or
connected service options.
How OnStar Service
Works
Automatic Crash Response,
Emergency Services, Crisis
Assist, Stolen Vehicle
Assistance, Remote Services,
and Roadside Assistance are
available on most vehicles. Not
all OnStar services are
available everywhere or on all