Page 481 of 526

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-16500419) -
2023 - CRC - 5/6/22
480 Technical Data
Technical Data
Vehicle Identification
Vehicle IdentificationNumber (VIN) . . . . . . . . . . . . . 480
Vehicle Identification Number (VIN) (V-Series
Blackwing Only) . . . . . . . . . . 480
Service Parts Identification . . . . . . . . . . . . . . . 481
Vehicle Data
Capacities andSpecifications . . . . . . . . . . . . . 482
Engine Drive Belt Routing . . . . . . . . . . . . . . . . . . . . . 484
Vehicle
Identification
Vehicle Identification
Number (VIN)
This legal identifier is in the
front corner of the instrument
panel, on the driver side of the
vehicle. It can be seen through
the windshield from outside.
The Vehicle Identification
Number (VIN) also appears on
the Vehicle Certification label
and certificates of title and
registration.
Engine Identification
The eighth character in the
VIN is the engine code. This
code identifies the vehicle's
engine, specifications, and
replacement parts. See
“Engine Specifications” under
Capacities and Specifications
0 482 for the vehicle's
engine code.
Vehicle Identification
Number (VIN)
(V-Series
Blackwing Only)
A serialized plate can be found
at the lower portion of the
steering wheel.
Page 482 of 526
Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-16500419) -
2023 - CRC - 5/6/22
Technical Data 481
The plate will correspond to
the last six digits in the VIN.
1. Vehicle Build:2−Advanced Regular
Production
3 −Advanced Special
Production
4 −Regular Production
5 −Special Production
2. Transmission 6−6-speed Manual
1 − 10-speed Automatic
3. Sequence Number
Service Parts
Identification
There may be a large barcode
on the certification label on
the center pillar that you can
scan for the following
information:
.Vehicle Identification
Number (VIN)
.Model designation
.Paint information
.Production options
If there is not a large barcode
on this label, then you will find
this same information on a
label inside of the trunk.
Page 483 of 526
Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-16500419) -
2023 - CRC - 5/6/22
482 Technical Data
Vehicle Data
Capacities and Specifications
The following approximate capacities are given in metric and English conversions. See
Recommended Fluids and Lubricants0476 for more information.
Application Capacities
Metric English
Air Conditioning Refrigerant For the air conditioning system refrigerant type and
charge amount, see the refrigerant label under the hood. See your dealer for more information.
Brake Fluid 0.4 L0.4 qt
Engine Cooling System*
I2.0L L4 Engine 10.4 L
11.0 qt
I3.0L V6 Engine with Rear Wheel Drive 12.1 L
12.8 qt
I3.0L V6 Engine with All-Wheel Drive 12.3 L
13.0 qt
I3.0L V6 Engine Intercoolers (RWD) 3.1 L
3.3 qt
I3.0L V6 Engine Intercoolers (AWD) 3.0 L
3.2 qt
I6.2L V8 Engine 13.1 L
13.8 qt
Engine Oil with Filter I2.0L L4 Engine 5.0 L
5.3 qt
I3.0L V6 Engine (RWD) 5.7 L
6.0 qt
I3.0L V6 Engine (AWD) 6.2 L
6.5 qt
I6.2L V8 Engine 8.5 L
9.0 qt
Page 484 of 526

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-16500419) -
2023 - CRC - 5/6/22
Technical Data 483
ApplicationCapacities
Metric English
Front Axle 0.40 L 0.42 qt
Rear Axle
IOpen Differential - Small 0.75 L 0.79 qt
IOpen Differential - Large 1.0 L 1.0 qt
IMechanical Limited Slip 1.0 L 1.0 qt
IElectronic Limited Slip 1.5 L 1.5 qt
Fuel Tank 66.0 L 17.5 gal
Transfer Case (AWD) 0.80 L 0.85 qt
Wheel Nut Torque 190Y 140 lb ft
All capacities are approximate. When adding, be sure to fill to the approximate level, as recommended in this manual.
Recheck fluid level after filling.
*Engine cooling system capacity values are based on the entire cooling system and its components.
Engine Specifications
Engine VIN CodeTransmission Spark Plug Gap
2.0L L4 Engine (LSY) KAutomatic0.65–0.75 mm (0.026–0.030 in)
3.0L V6 Engine (LGY) WAutomatic0.65–0.75 mm (0.026–0.030 in)
6.2L V8 Engine (LT4) 6Automatic
Manual 0.725–0.875 mm (0.028–
0.034 in)
Spark plug gaps are preset by the manufacturer. Re-gapping the spark plug is not recommended and can damage the
spark plug.
Page 485 of 526
Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-16500419) -
2023 - CRC - 5/6/22
484 Technical Data
Engine Drive Belt
Routing
2.0L L4 Engine (LSY)
3.0L V6 Engine (LGY)
6.2L V8 Engine (LT4)
Page 486 of 526

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-16500419) -
2023 - CRC - 5/6/22
Customer Information 485
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . 485
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . . 487
Customer Assistance for Text Telephone (TTY)
Users . . . . . . . . . . . . . . . . . . . . . . . . 488
Online Account . . . . . . . . . . . . . 488
GM Mobility Reimbursement
Program . . . . . . . . . . . . . . . . . . . . 489
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 489
Scheduling Service Appointments . . . . . . . . . . . . . 492
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . 492
Collision Damage Repair . . . . . . . . . . . . . . . . . . . . . . . 493
Publication Ordering Information . . . . . . . . . . . . . . . . 496
Radio Frequency Statement . . . . . . . . . . . . . . . . . 496
Reporting Safety Defects
Reporting Safety Defectsto the United States
Government . . . . . . . . . . . . . . . 497
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . 498
Reporting Safety Defects to General Motors . . . . . . . 498
Vehicle Data Recording
and Privacy
Vehicle Data Recordingand Privacy . . . . . . . . . . . . . . . . 498
Cybersecurity . . . . . . . . . . . . . . 499
Event Data Recorders . . . 499
OnStar . . . . . . . . . . . . . . . . . . . . . . . 500
Infotainment System . . . . . 500
Customer
Information
Customer
Satisfaction
Procedure
Your satisfaction and goodwill
are important to your dealer
and to Cadillac. Normally, any
concerns with the sales
transaction or the operation
of the vehicle will be resolved
by your dealer's sales or
service departments.
Sometimes, however, despite
the best intentions of all
concerned, misunderstandings
can occur. If your concern has
not been resolved to your
satisfaction, the following
steps should be taken:
STEP ONE : Discuss your
concern with a member of
dealership management.
Normally, concerns can be
quickly resolved at that level.
If the matter has already been
reviewed with the sales,
Page 487 of 526

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-16500419) -
2023 - CRC - 5/6/22
486 Customer Information
service or parts manager,
contact the owner of your
dealership or the general
manager.
STEP TWO :If after
contacting a member of
dealership management, it
appears your concern cannot
be resolved by your dealership
without further help, in the
U.S., call the Cadillac Customer
Assistance Center at 1-800–
458–8006. In Canada, call the
Canadian Cadillac Customer
Care Centre at
1-888-446-2000.
We encourage you to call the
toll-free number in order to
give your inquiry prompt
attention. Have the following
information available to give
the Customer Assistance
representative:
.Vehicle Identification
Number (VIN). This is
available from the vehicle
registration or title, or the plate at the top left of the
instrument panel and visible
through the windshield.
.Dealership name and
location.
.Vehicle delivery date and
present mileage.
When contacting Cadillac,
remember that your concern
will likely be resolved at a
dealer's facility. That is why we
suggest following Step One
first.
STEP THREE —U.S.
Owners : Both General
Motors and your dealer are
committed to making sure you
are completely satisfied with
the new vehicle. However,
if you continue to remain
unsatisfied after following the
procedure outlined in
Steps One and Two, you can
file with the Better Business
Bureau (BBB) AUTO LINE
Program to enforce your
rights. The BBB AUTO LINE Program
is an out-of-court program
administered by BBB National
Programs, Inc. to settle
automotive disputes regarding
vehicle repairs or the
interpretation of the New
Vehicle Limited Warranty.
Although you may be required
to resort to this informal
dispute resolution program
prior to filing a court action,
use of the program is free of
charge and your case will
generally be heard within
40 days. If you do not agree
with the decision given in your
case, you may reject it and
proceed with any other venue
for relief available to you.
Page 488 of 526

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-16500419) -
2023 - CRC - 5/6/22
Customer Information 487
You may contact the BBB
AUTO LINE Program using the
toll-free telephone number or
write them at the following
address:
BBB AUTO LINE a Division of
BBB National Programs, Inc.
1676 International Drive
Suite 550
McLean, VA 22102
Telephone: 1-800-955-5100
www.bbbautoline.org
This program is available in all
50 states and the District of
Columbia. Eligibility is limited
by vehicle age, mileage, and
other factors. General Motors
reserves the right to change
eligibility limitations and/or
discontinue its participation in
this program.
STEP THREE—Canadian
Owners : In the event that you
do not feel your concerns
have been addressed after
following the procedure
outlined in Steps One and
Two, General Motors of
Canada Company wants you to be aware of its participation
in a no-charge mediation/
arbitration program. General
Motors of Canada Company
has committed to binding
arbitration of owner disputes
involving factory-related
vehicle service claims. The
program provides for the
review of the facts involved by
an impartial third party arbiter,
and may include an informal
hearing before the arbiter. The
program is designed so that
the entire dispute settlement
process, from the time you file
your complaint to the final
decision, should be completed
in about 70 days. We believe
our impartial program offers
advantages over courts in
most jurisdictions because it is
informal, quick, and free of
charge.
For further information
concerning eligibility in the
Canadian Motor Vehicle
Arbitration Plan (CAMVAP),
call toll-free 1-800-207-0685,
or call the Cadillac Customer
Care Centre, 1-888-446-2000,
or write to:
General Motors Cadillac
Customer Care Centre
General Motors of Canada
Company
500 Wentworth Street W
Oshawa, ON L1J 0C5
The inquiry should be
accompanied by the Vehicle
Identification Number (VIN).
Customer Assistance
Offices
Cadillac is committed to
assisting customers. Visit us
online at www.cadillac.com/
support (U.S.) or
www.my.cadillac.ca (Canada)
to chat with us or find
answers to commonly asked
questions, tips, vehicle how-to
instructions, and available
support services.