Page 137 of 590

135
3
HV Owner's Manual_Europe_M52N30_en
3-2. Opening, closing and locking the doors
Before driving
a buzzer will sound continuously for 5
seconds. Fully close the door to stop the buzzer, and lock the doors again.
■Alarm (if equipped)
Locking the doors will set the alarm sys-
tem. ( P.86)
■Conditions affecting the operation of the smart entry & start system or wireless remote control
Vehicles without a smart entry & start system
P. 1 3 1
Vehicles with a smart entry & start
system
P. 1 4 2
■If the smart entry & start system or the wireless remote control does not operate properly
Vehicles without a smart entry & start system
Replace the key battery with a new one
if it is depleted. ( P.351)
Vehicles with a smart entry & start
system
Use the mechanical key to lock and
unlock the doors. ( P.408)
Replace the key battery with a new one
if it is depleted. ( P.351)
■If the 12-volt battery is discharged (vehicles with a smart entry & start system)
The doors cannot be locked and unlocked using the entry function or wireless remote control. Lock or unlock
the doors using the mechanical key. ( P.408)
■Rear seat reminder function
●In order to remind you not to forget luggage, etc., in the rear seat, when the power switch is turned to OFF
after any of the following conditions are met, a buzzer will sound and a message will be displayed on the
multi-information display for approxi- mately 6 seconds.
• The hybrid system is started within 10
minutes after opening and closing a rear door.• A rear door has been opened and
closed after the hybrid system was started.
However, if a rear door is opened and
then closed within approximately 2 sec-
onds, the rear seat reminder function
may not operate.
●The rear seat reminder function deter- mines that luggage, etc., has been placed in a rear seat based on open-
ing and closing of a rear door. There- fore, depending on the situation, the rear seat reminder function may not
operate and you may still forget lug- gage, etc., in the rear seat, or it may operate unnecessarily.
●The rear seat reminder function can be enabled/disabled. ( P.431)
■Customization
Some functions can be customized. ( P.431)
WARNING
■To prevent an accident
Observe the following precautions while driving the vehicle.Failure to do so may result in a door
opening and an occupant being thrown out of the vehicle, resulting in death or serious injury.
●Ensure that all doors are properly closed and locked.
●Do not pull the inside door handle while driving.
Be especially careful of the front doors, as the doors may be opened even if the inside lock buttons are in
the locked position.
●Set the rear door child-protector
locks when children are seated in the rear seats.
Page 138 of 590

136
HV Owner's Manual_Europe_M52N30_en
3-2. Opening, closing and locking the doors
■Door lock switches (to
lock/unlock)
1 Locks all the doors
2 Unlocks all the doors
■Inside lock buttons
1 Locks the door
2 Unlocks the door
The front doors can be opened by pull-
ing the inside handle even if the lock
buttons are in the lock position.
■Locking the front doors from the outside without a key
1 Move the inside lock button to the
lock position.
2 Close the door while pulling the door handle.
Vehicles without a smart entry & start
system
The door cannot be locked if the key is
in the power switch.
Vehicles with a smart entry & start system
The door cannot be locked if the power
switch is in ACC or ON, or the electronic
key is left inside the vehicle.
The key may not be detected correctly
and the door may be locked.
■Open door warning buzzer
If a door or the back door is not fully closed, a buzzer will sound when the vehicle speed reaches 5 km/h (3 mph).
The open door(s) or back door is indi- cated on the multi-information display.
WARNING
■When opening or closing a door
Check the surroundings of the vehicle
such as whether the vehicle is on an incline, whether there is enough space for a door to open and whether
a strong wind is blowing. When open- ing or closing the door, hold the door handle tightly to prepare for any
unpredictable movement.
■When using the wireless remote
control or the key and operating the power windows
Operate the power windows after
checking to make sure that there is no possibility of any passenger having any of their body parts caught in the
windows. Also, do not allow children to operate the wireless remote control or the key. It is possible for children
and other passengers to get caught in the power windows.
Unlocking and locking the
doors from the inside
Page 139 of 590

137
3
HV Owner's Manual_Europe_M52N30_en
3-2. Opening, closing and locking the doors
Before driving
The door cannot be opened from
inside the vehicle when lock is set.
1 Unlock
2 Lock
These locks can be set to prevent chil-
dren from opening the rear doors. Push
down on each rear door switch to lock
both rear doors.
Rear door child-protector
lock
Back door
The back door can be
locked/unlocked and
opened/closed by the follow-
ing procedures.
WARNING
Observe the following precautions. Failure to do so may result in death or
serious injury.
■Caution while driving
●Keep the back door closed while driving. If the back door is left open, it may hit near-by objects while driv-
ing or luggage may be unexpect- edly thrown out, causing an accident.
In addition, exhaust gases may enter the vehicle, causing death or a serious health hazard. Make sure
to close the back door before driv- ing.
●Before driving the vehicle, make sure that the back door is fully closed. If the back door is not fully
closed, it may open unexpectedly while driving, causing an accident.
●Never let anyone sit in the luggage compartment. In the event of sud-den braking or a collision, they are
susceptible to death or serious injury.
■When children are in the vehicle
●Do not allow children to play in the luggage compartment.
If a child is accidentally locked in the luggage compartment, they could have heat exhaustion or other
injuries.
Page 140 of 590

138
HV Owner's Manual_Europe_M52N30_en
3-2. Opening, closing and locking the doors
WARNING
●Do not allow a child to open or close the back door.
Doing so may cause the back door to move unexpectedly, or cause the child’s hands, head, or neck to be
caught by the closing back door.
■Operating the back door
Observe the following precautions. Failure to do so may cause parts of the body to be caught, resulting in
death or serious injury.
●Remove any heavy loads, such as
snow and ice, from the back door before opening it. Failure to do so may cause the back door to sud-
denly shut again after it is opened.
●When opening or closing the back
door, thoroughly check to make sure the surrounding area is safe.
●If anyone is in the vicinity, make sure they are safe and let them know that the back door is about to
open or close.
●Use caution when opening or clos-
ing the back door in windy weather as it may move abruptly in strong wind.
●The back door may suddenly shut if it is not opened fully. It is more diffi-
cult to open or close the back door on an incline than on a level sur-face, so beware of the back door
unexpectedly opening or closing by itself. Make sure that the back door is fully open and secure before
using the luggage compartment.
●When closing the back door, take extra care to prevent your fingers, etc., from being caught.
●When closing the back door, make sure to press it lightly on its outer
surface. If the back door handle is used to fully close the back door, it may result in hands or arms being
caught.
●Do not pull on the back door
damper stay ( P.140) to close the back door, and do not hang on the back door damper stay. Doing so
may cause hands to be caught or the back door damper stay to break, causing an accident.
●If a bicycle carrier or similar heavy object is attached to the back door,
it may suddenly shut again after being opened, causing someone’s hands, head or neck to be caught
and injured. When installing an accessory part to the back door, using a genuine Toyota part is rec-
ommended.
Page 141 of 590
139
3
HV Owner's Manual_Europe_M52N30_en
3-2. Opening, closing and locking the doors
Before driving
■Using the entry function (vehi-
cles with a smart entry & start
system)
1 Unlocks all the doors
The door cannot be unlocked for 3 sec-
onds after the door is locked.
2 Locks all the doors
Check that the door is securely locked.
■Wireless remote control
P. 1 3 3
■Key
P. 1 3 4
■Operation signals
P. 1 3 4
■Door lock switches
P. 1 3 6
■Open
Raise the back door while pushing
up the back door opener switch.
The back door cannot be closed imme-
diately after the back door opener
switch is pushed.
■Close
Lower the back door using a back
door handle, and then push the
back door from the outside to close
it.
Be careful not to pull the back door
sideways when closing the back
door with the handle.
■Open door warning buzzer
P. 1 3 6
Unlocking and locking the
back door from the outside
Unlocking and locking the
back door from the inside
Opening/closing the back
door
Page 142 of 590

140
HV Owner's Manual_Europe_M52N30_en
3-2. Opening, closing and locking the doors
■Luggage compartment light
●The luggage compartment light turns on when the back door is opened.
●If the luggage compartment light is left on when the power switch is turned
off, the light will go off automatically after 20 minutes.
*: If equipped
■Antenna location
Antennas outside the cabin
Antennas inside the cabin
Antenna outside the luggage com-
partment
NOTICE
■Back door damper stays
The back door is equipped with damper stays that hold the back door in place.
Observe the following precautions. Failure to do so may cause damage to the back door damper stay, result-
ing in malfunction.
●Do not attach any foreign objects,
such as stickers, plastic sheets, or adhesives to the damper stay rod.
●Do not touch the damper stay rod with gloves or other fabric items.
●Do not attach any accessories other than genuine Toyota parts to the back door.
●Do not place your hand on the damper stay or apply lateral forces
to it.
Smart entr y & start sys-
tem*
The following operations can
be performed simply by carry-
ing the electronic key on your
person, for example in your
pocket. The driver should
always carry the electronic
key.
Locks and unlocks the doors
( P.133)
Locks and unlocks the back
door ( P.139)
Starts the hybrid system
( P.175)
Page 143 of 590

141
3
HV Owner's Manual_Europe_M52N30_en
3-2. Opening, closing and locking the doors
Before driving
■Effective range (areas within which
the electronic key is detected)
When locking or unlocking the doors
The system can be operated when the
electronic key is within about 0.7 m (2.3
ft.) of an outside front door handle and
back door. (Only the doors detecting the
key can be operated.)
When starting the hybrid system or
changing power switch modes
The system can be operated when the
electronic key is inside the vehicle.
■Alarms and warning messages
A combination of exterior and interior
buzzers as well as warning messages shown on the multi-information display are used to prevent theft of the vehicle
and accidents resulting from erroneous operation. Take appropriate measures based on the displayed message.
( P.383)
When only an alarm sounds, circum-
stances and correction procedures are as follows.
●Exterior buzzer sounds once for 5 seconds
●Interior buzzer sounds continuously
■Battery-saving function
The battery-saving function will be acti-
vated in order to prevent the electronic key battery and the 12-volt battery from being discharged while the vehicle is not
operated for a long time.
●In the following situations, the smart
entry & start system may take some time to unlock the doors.• The electronic key has been left within
approximately 3.5 m (11 ft.) of the out- side of the vehicle for 2 minutes or longer.
• The smart entry & start system has not been used for 5 days or longer.
●If the smart entry & start system has not been used for 14 days or longer, the doors cannot be unlocked from
any door except the driver’s door. In this case, hold the driver’s door han-dle, or use the wireless remote control
or mechanical key to unlock the doors.
■Electronic key battery-saving func-tion
●When battery-saving mode is set, bat-tery depletion is minimized by stop-
ping the electronic key from receiving radio waves.
Press twice while pressing and
SituationCorrection
procedure
An attempt was made
to lock the vehicle while
a door was open.
Close all of
the doors and
lock the doors
again.
SituationCorrection
procedure
The power switch was
turned to ACC while the
driver’s door was open
(or the driver’s door
was opened while the
power switch was in
ACC).
Turn the
power switch
off and close
the driver’s
door.
The power switch was
turned to off while the
driver’s door was open.
Close the
driver’s door.
Page 144 of 590

142
HV Owner's Manual_Europe_M52N30_en
3-2. Opening, closing and locking the doors
holding . Confirm that the electronic
key indicator flashes 4 times.
While the battery-saving mode is set,
the smart entry & start system cannot be
used. To cancel the function, press any
of the electronic key buttons.
●Electronic keys that will not be used for long periods of time can be set to the battery-saving mode in advance.
■Conditions affecting operation
The smart entry & start system uses weak radio waves. In the following situa-tions, the communication between the
electronic key and the vehicle may be affected, preventing the smart entry & start system, wireless remote control
and immobilizer system from operating properly. (Ways of coping: P.407)
●When the electronic key battery is depleted
●Near a TV tower, electric power plant, gas station, radio station, large dis-play, airport or other facility that gen-
erates strong radio waves or electrical noise
●When carrying a portable radio, cellu-lar phone, cordless phone or other wireless communication device
●When the electronic key is in contact with, or is covered by the following
metallic objects • Cards to which aluminum foil is attached
• Cigarette boxes that have aluminum foil inside• Metallic wallets or bags
• Coins • Hand warmers made of metal
• Media such as CDs and DVDs
●When other wireless keys (that emit radio waves) are being used nearby
●When carrying the electronic key together with the following devices
that emit radio waves • Another vehicle’s electronic key or a wireless key that emits radio waves
• Personal computers or personal digi- tal assistants (PDAs)• Digital audio players
• Portable game systems
●I f w i n d o w t i n t w i t h a m e t a l l i c c o n t e n t o r
metallic objects are attached to the rear window
●When the electronic key is placed near a battery charger or electronic devices
●When the vehicle is parked in a pay parking spot where radio waves are
emitted
If the doors cannot be locked/unlocked using the smart entry & start system,
lock/unlock the doors by performing any of the following:
●Bring the electronic key close to either front door handle and operate the entry function.
●Operate the wireless remote control.
If the doors cannot be locked/unlocked
using the above methods, use the mechanical key. ( P.408)
If the hybrid system cannot be started
using the smart entry & start system, refer to P.408.
■Note for the entry function
●Even when the electronic key is within the effective range (detection areas), the system may not operate properly
in the following cases: • The electronic key is too close to the window or outside door handle, near
the ground, or in a high place when the doors are locked or unlocked.• The electronic key is on the instru-
ment panel, luggage cover or floor, or in the door pockets or glove box when the hybrid system is started or power