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HV Owner's Manual_Europe_M52N30_en
authorized repairer, or any reliable
repairer for precautionary mea-
sures or special instructions regard-
ing installation of an RF-transmitter
system.
Further information regarding fre-
quency bands, power levels,
antenna positions and installation
provisions for the installation of RF-
transmitters, is available on request
at any authorized Toyota retailer or
Toyota authorized repairer, or any
reliable repairer.
High voltage parts and cables on
the hybrid vehicles emit approxi-
mately the same amount of electro-
magnetic waves as the
conventional gasoline powered
vehicles or home electronic appli-
ances despite of their electromag-
netic shielding.
Unwanted noise may occur in the
reception of the radio frequency
transmitter (RF-transmitter).
The vehicle is equipped with
sophisticated computers that will
record certain data, such as:
• Engine speed/Electric motor
speed (traction motor speed)
• Accelerator status
• Brake status
• Vehicle speed
• Operation status of the driving
assist systems
• Images from the cameras
Your vehicle is equipped with cameras.
Contact any authorized Toyota retailer
or Toyota authorized repairer, or any
reliable repairer for the location of
recording cameras.
The recorded data varies according
to the vehicle grade level, options
and destinations with which it is
equipped.
These computers do not record
conversations or sounds, and only
record images outside of the vehi-
cle in certain situations.
Data usage
Toyota may use the data recorded in
this computer to diagnose malfunc-
tions, conduct research and develop-
ment, and improve quality.
Toyota will not disclose the recorded
data to a third party except:
• With the consent of the vehicle owner
or with the consent of the lessee if
the vehicle is leased
• In response to an official request by
the police, a court of law or a govern-
ment agency
• For use by Toyota in a lawsuit
• For research purposes where the
data is not tied to a specific vehicle or
vehicle owner
Recorded image information can
be erased by any authorized
Toyota retailer or Toyota autho-
rized repairer, or any reliable
repairer.
The image recording function can be
disabled. However, if the function is dis-
abled, data from when the system oper-
ates will not be available.
Vehicle data recording
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HV Owner's Manual_Europe_M52N30_en
1-1. For safe use
For safety and security
WARNING
●Do not use seat accessories which cover the parts where the SRS side
airbags and SRS front seat center airbags inflate as they may interfere with inflation of the SRS airbags.
Such accessories may prevent the SRS side airbags and SRS front seat center airbags from activating
correctly, disable the system or cause the SRS side airbags and SRS front seat center airbags to
inflate accidentally, resulting in death or serious injury.
●Do not strike or apply significant levels of force to the area of the SRS airbag components or the
front doors. Doing so can cause the SRS air-bags to malfunction.
●Do not touch any of the component parts immediately after the SRS air-
bags have deployed (inflated) as they may be hot.
●If breathing becomes difficult after the SRS airbags have deployed, open a door or window to allow
fresh air in, or leave the vehicle if it is safe to do so. Wash off any resi-due as soon as possible to prevent
skin irritation.
●If the areas where the SRS airbags
are stored, such as the steering wheel pad and front and rear pillar garnishes, are damaged or
cracked, have them replaced by any authorized Toyota retailer or Toyota authorized repairer, or any
reliable repairer.
■Modification and disposal of SRS airbag system components
Do not dispose of your vehicle or per-
form any of the following modifica- tions without consulting your Toyota retailer or Toyota authorized repairer,
or any reliable repairer. The SRS air- bags may malfunction or deploy (inflate) accidentally, causing death or
serious injury.
●Installation, removal, disassembly
and repair of the SRS airbags
●Repairs, modifications, removal or
replacement of the steering wheel, instrument panel, dashboard, seats or seat upholstery, front, side and
rear pillars, roof side rails, front door panels, front door trims or front door speakers
●Modifications to the front door panel (such as making a hole in it)
●Repairs or modifications of the front fender, front bumper, or side of the
occupant compartment
●Installation of a grille guard (bull
bars, kangaroo bar, etc.), snow plows or winches
●Modifications to the vehicle’s sus-pension system
●Installation of electronic devices such as mobile two-way radios (RF-transmitter) and CD players
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HV Owner's Manual_Europe_M52N30_en
1-3. Emergency assistance
WARNING
• During an Emergency Call, the sys- tem makes repeated attempts to
connect to the eCall control center. However, if it cannot connect to the eCall control center due to poor
radio wave reception, the system may not be able to connect to the cellular network and the call may
finish without connecting. The red indicator light will blink for approxi-mately 30 seconds to indicate this
disconnection.
●If the 12-volt battery’s voltage
decreases or there is a disconnec- tion, the system may not be able to connect to the eCall control center.
●The Emergency Call system might not work outside of EU area,
depending on the available infra- structure in the country.
■When the Emergency Call sys-tem is replaced with a new one
The Emergency Call system should
be registered. Contact any authorized Toyota retailer or Toyota authorized repairer, or any reliable repairer.
■For your safety
●Please drive safely.
The function of this system is to assist you in making the Emer-gency Call in case of accidents
such as traffic accidents or sudden medical emergencies, and it does not protect the driver or passengers
in any way. Please drive safely and fasten your seatbelts at all times for your safety.
●In case of an emergency, make lives the top priority.
●If you smell anything burning or other unusual smells, leave the
vehicle and evacuate to a safe area immediately.
●If the airbags deploy when the sys-tem is operating normally, the sys-tem makes emergency call. The
system also makes emergency call when the vehicle is struck from the r e a r o r r ol l s ov er, ev e n i f t h e a ir b a gs
do not deploy.
●For safety, do not make the Emer-
gency Call while driving. Making calls during driving may cause mishandling of the steering
wheel, which may lead to unex- pected accidents.Stop the vehicle and confirm the
safety of your surroundings before making the Emergency Call.
●When changing fuses, please use the specified fuses. Using other fuses may cause ignition or smoke
in the circuit and lead to a fire.
●Using the system while there is
smoke or an unusual smell may cause a fire. Stop using the system immediately and consult any autho-
rized Toyota retailer or Toyota authorized repairer, or any reliable repairer.
NOTICE
■To prevent damage
Do not pour any liquids onto the “SOS” button panel, etc. and do not
impact it.
■If the “SOS” button panel,
speaker or microphone malfunc- tions during an Emergency Call or manual maintenance check
It may not be possible to make Emer- gency Calls, confirm the system sta-tus, or communicate with the eCall
control center operator. If any of the above equipment is damaged, please consult any authorized Toyota retailer
or Toyota authorized repairer, or any reliable repairer.
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HV Owner's Manual_Europe_M52N30_en
1-4. Hybrid system
■Running out of fuel
When the vehicle has run out of fuel and
the hybrid system cannot be started, refuel the vehicle with at least enough gasoline to make the low fuel level warn-
ing light ( P.377) go off. If there is only a small amount of fuel, the hybrid sys-tem may not be able to start. (The stan-
dard amount of fuel is about 5.8 L [1.6 gal., 1.3 Imp. gal.] [vehicles without rear wiper] or 6.3 L [1.7 gal., 1.4 Imp. gal.]
[vehicles with rear wiper] when the vehi- cle is on a level surface. This value may vary when the vehicle is on a slope. Add
extra fuel when the vehicle is inclined.)
■Electromagnetic waves
●High voltage parts and cables on
hybrid vehicles incorporate electro- magnetic shielding, and therefore emit approximately the same amount of
electromagnetic waves as conven- tional gasoline powered vehicles or home electronic appliances.
●Your vehicle may cause sound inter-ference in some third party-produced
radio parts.
■Hybrid battery (traction battery)
The hybrid battery (traction battery) has a limited service life. The lifespan of the
hybrid battery (traction battery) can change in accordance with driving style
and driving conditions.
■Starting the hybrid system in an extremely cold environment
When the hybrid battery (traction bat-
tery) is extremely cold (below approxi- mately -30°C [-22°F]) under the influence of the outside temperature, it
may not be possible to start the hybrid system. In this case, try to start the hybrid system again after the tempera-
ture of the hybrid battery increases due to the outside temperature increase etc.
■Declaration of conformity
This model conforms to hydrogen emis-
sions according to regulation ECE100 (Battery electric vehicle safety).
WARNING
■High voltage precautions
This vehicle has high voltage DC and
AC systems as well as a 12-volt sys- tem. DC and AC high voltage is very dangerous and can cause severe
burns and electric shock that may result in death or serious injury.
●Never touch, disassemble, remove or replace the high voltage parts, cables or their connectors.
●The hybrid system will become hot after starting as the system uses
high voltage. Be careful of both the high voltage and the high tempera-ture, and always obey the warning
labels attached to the vehicle.
●Never try to open the service plug
access hole located under the left side of the rear seat. The service plug is used only when the vehicle
is serviced and is subject to high voltage.
■Road accident cautions
Observe the following precautions to reduce the risk of death or serious
injury:
●Pull your vehicle off the road, apply
the parking brake, shift the shift lever to P, and turn the hybrid sys-tem off.
●Do not touch the high voltage parts, cables and connectors.
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HV Owner's Manual_Europe_M52N30_en
3-1. Key information
3-1.Key info rmation
The following keys are provided
with the vehicle.
Vehicles without a smart entry &
start system (type A)
Key (with a wireless remote con-
trol function)
Operating the wireless remote control
function ( P.130)
Key (without a wireless remote
control function)
Key number plate
Vehicles without a smart entry &
start system (type B)
Key (with a wireless remote con-
trol function)
Operating the wireless remote control
function ( P.130)
Key number plate
Vehicles with a smart entry &
start system
Electronic keys
• Operating the smart entry & start sys-
tem ( P.140)
• Operating the wireless remote control
function ( P.130)
Mechanical keys
Key number plate
■When riding in an aircraft
When bringing a key with wireless remote control function onto an aircraft,
make sure you do not press any buttons on the key while inside the aircraft cabin. If you are carrying the key in your bag,
etc., ensure that the buttons are not likely to be pressed accidentally. Press-ing a button may cause the key to emit
radio waves that could interfere with the operation of the aircraft.
■Key battery depletion (vehicles without a smart entry & start sys-
tem)
●The standard battery life is 1 to 2
years.
●The battery will become depleted
even if the key is not used. The follow- ing symptoms indicate that the key
Keys
The keys
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HV Owner's Manual_Europe_M52N30_en
3-1. Key information
Before driving
battery may be depleted. Replace the
battery when necessary. ( P.351) • The wireless remote control does not operate.
• The detection area becomes smaller.
■Key battery depletion (vehicles with a smart entry & start system)
●The standard battery life is 1 to 2 years.
●If the battery becomes low, an alarm will sound in the cabin and a message will be shown on the multi-information
display when the hybrid system is stopped.
●To reduce key battery depletion when the electronic key is to not be used for long periods of time, set the electronic
key to the battery-saving mode. ( P.141)
●As the electronic key always receives radio waves, the battery will become depleted even if the electronic key is
not used. The following symptoms indicate that the electronic key battery may be depleted. Replace the battery
when necessary. ( P.351) • The smart entry & start system or the wireless remote control does not oper-
ate. • The detection area becomes smaller.• The LED indicator on the key surface
does not turn on.
●To avoid serious deterioration, do not
leave the electronic key within 1 m (3 ft.) of the following electrical appli-ances that produce a magnetic field:
•TVs • Personal computers• Cellular phones, cordless phones and
battery chargers • Recharging cellular phones or cord-less phones
• Table lamps • Induction cookers
●If the electronic key is near the vehicle for longer than necessary, even if the smart entry & start system is not oper-
ated, the key battery may become depleted faster than normal.
■Replacing the battery
P. 3 5 1
■If “A New Key has been Registered Contact Your Dealer for Details” is shown on the multi-information
display (vehicles with a smart entry & start system)
This message will be displayed each
time the driver’s door is opened when the doors are unlocked from the outside for approximately 10 days after a new
electronic key has been registered. If this message is displayed but you have not had a new electronic key regis-
tered, ask any authorized Toyota retailer or Toyota authorized repairer, or any reli-able repairer to check if an unknown
electronic key (other than those in your possession) has been registered.
■If a wrong key is used
The key cylinder rotates freely, isolated
from the internal mechanism.
NOTICE
■To prevent key damage
●Do not drop the keys, subject them
to strong shocks, or bend them.
●Do not expose the keys to high
temperatures for long periods of time.
●Do not get the keys wet or wash them in an ultrasonic washer, etc.
●Vehicles with a smart entry & start system: Do not attach metallic or magnetic materials to the keys or
place the keys close to such materi- als.
●Do not disassemble the keys.
●Do not attach a sticker or anything
else to the surface of the key.
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HV Owner's Manual_Europe_M52N30_en
3-1. Key information
The keys are equipped with the fol-
lowing wireless remote control:
Vehicles without a smart entry &
start system
Locks the doors ( P.133)
Closes the windows* ( P.133)
Unlocks the doors ( P.133)
Opens the windows* ( P.133)
Vehicles with a smart entry &
start system
Locks the doors ( P.133)
Closes the windows* ( P.133)
Unlocks the doors ( P.133)
Opens the windows* ( P.133)
*: This setting must be customized at
any authorized Toyota retailer or
Toyota authorized repairer, or any
reliable repairer.
NOTICE
●Vehicles with a smart entry & start system: Do not place the keys near
objects that produce magnetic fields, such as TVs, audio systems and induction cookers, or medical
electrical equipment, such as low- frequency therapy equipment.
■Carrying the electronic key on your person (vehicles with a smart entry & start system)
Carry the electronic key 10 cm (3.9 in.) or more away from electric appli-ances that are turned on. Radio
waves emitted from electric appli- ances within 10 cm (3.9 in.) of the electronic key may interfere with the
key, causing the key to not function properly.
■In case of a smart entry & start system malfunction or other key-related problems (vehicles with a
smart entry & start system)
P. 4 0 7
■When an electronic key is lost (vehicles with a smart entry & start system)
P. 4 0 7
Wireless remote control
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3-1. Key information
Before driving
■Conditions affecting the operation of the wireless remote control
(vehicles without a smart entry & start system)
The wireless remote control function
may not operate normally in the follow- ing situations:
●When the wireless key battery is depleted
●Near a TV tower, electric power plant, gas station, radio station, large dis-play, airport or other facility that gen-
erates strong radio waves or electrical noise
●When carrying a portable radio, cellu-lar phone or other wireless communi-cation devices
●When the wireless key is in contact with, or is covered by a metallic object
●When another wireless key (that emits radio waves) is being used nearby
●If window tint with a metallic content or metallic objects are attached to the
rear window
■Conditions affecting the operation of the smart entry & start system or wireless remote control (vehicles
with a smart entry & start system)
P. 1 4 2
1Releasing
To release the key, press the button
2Folding
To stow the key, press the button then
fold the key.
To take out the mechanical key,
slide the release lever and take
the key out.
The mechanical key can only be
inserted in one direction, as the key
only has grooves on one side. If the
key cannot be inserted in a lock cyl-
inder, turn it over and re-attempt to
insert it.
After using the mechanical key,
store it in the electronic key. Carry
the mechanical key together with
the electronic key. If the electronic
key battery is depleted or the entry
function does not operate properly,
you will need the mechanical key.
( P.407)
■If you lose your mechanical keys
P. 4 0 7
Using the key (vehicles with-
out a smart entry & start
system)
Using the mechanical key
(vehicles with a smart entry
& start system)