Page 593 of 624
593
Index
What to do if...
(Troubleshooting) .................... 594
Alphabetical index ..................... 597
For information regarding the equipment listed below, refer to “NAV-
IGATION AND MULTIMEDIA SYSTEM OWNER’S MANUAL”.
• Navigation system
• Audio system
• Rear view monitor system
• Toyota parking assist monitor
• Panoramic view monitor
• Connected Services
Page 594 of 624

594What to do if... (Troubleshooting)
What to do if... (Troubleshooting)
●If you lose your mechanical keys, new genuine mechanical keys can be
made by your Toyota dealer. (P. 151)
●If you lose your electronic keys, the risk of vehicle theft increases signifi-
cantly. Contact your Toyota dealer immediately. (P. 153)
●Is the key battery weak or depleted? (P. 470)
●Is the power switch in ON mode?
When locking the doors, turn the power switch off. (P. 208)
●Is the electronic key left inside the vehicle?
When locking the doors, make sure that you have the electronic key on
your person.
●The function may not operate properly due to the condition of the radio
wave. (P. 167)
●Is the child-protector lock set?
The rear door cannot be opened from inside the vehicle when the lock is
set. Open the rear door from outside and then unlock the child-protector
lock. (P. 157)
●The function to prevent the electronic key from being left inside the trunk
will operate and you can open the trunk as usual. Take the key out from the
trunk. (P. 161)
If you have a problem, check the following before contacting
your Toyota dealer.
The doors cannot be locked, unlocked, opened or closed
You lose your keys
The doors cannot be locked or unlocked
The rear door cannot be opened
The trunk lid is closed with the electronic key left inside
Page 595 of 624

595What to do if... (Troubleshooting)
●Did you press the power switch while firmly depressing the brake pedal?
(P. 206)
●Is the shift lever in P? (P. 209)
●<002c005600030057004b004800030048004f004800460057005500520051004c00460003004e0048005c000300440051005c005a004b004800550048000300470048005700480046005700440045004f00480003004c00510056004c004700480003005700
4b0048000300590048004b004c0046004f004800220003000b[P. 164)
●Is the steering wheel unlocked? (P. 210)
●Is the electronic key battery weak or depleted?
<002c005100030057004b004c005600030046004400560048000f00030057004b00480003004b005c00450055004c004700030056005c00560057004800500003004600440051000300450048000300560057004400550057004800470003004c0051000300
44000300570048005000530052005500440055005c0003005a[ay.
(P. 528)
●Is the 12-volt battery discharged? (P. 530)
●Is the power switch in ON mode?
If you cannot release the shift lever by depressing the brake pedal with the
power switch in ON mode. (P. 220)
●It is locked automatically to prevent theft of the vehicle. (P. 210)
●Is the window lock switch pressed?
The power window except for the one at the driver’s seat cannot be oper-
ated if the window lock switch is pressed. (P. 183)
●The auto power off function will be operated if the vehicle is left in ACCES-
SORY or ON mode (the hybrid system is not operating) for a period of
time. (P. 209)
If you think something is wrong
The hybrid system does not start
The shift lever cannot be shifted from P even if you depress
the brake pedal
The steering wheel cannot be turned after the hybrid system
is stopped
The windows do not open or close by operating the power
window switches
The power switch is turned off automatically
Page 596 of 624

596What to do if... (Troubleshooting)
●The seat belt reminder light is flashing
Are the driver and the passenger wearing the seat belts? (P. 500)
●The parking brake indicator is on
Is the parking brake released? (P. 223)
Depending on the situation, other types of warning buzzer may also sound.
(P. 497, 507)
●Did anyone inside the vehicle open a door during setting the alarm?
The sensor detects it and the alarm sounds. (P. 90)
To stop the alarm, turn the power switch to ON mode or start the hybrid
system.
●Is the message displayed on the multi-information display?
Check the message on the multi-information display. (P. 507)
●When a warning light turns on or a warning message is displayed, refer to
P. 497, 507.
●Stop the vehicle in a safe place and replace the flat tire with the spare
tire. (P. 513)
●Try the procedure for when the vehicle becomes stuck in mud, dirt, or
snow. (P. 541)
A warning buzzer sounds during driving
An alarm is activated and the horn sounds
A warning buzzer sounds when leaving the vehicle
A warning light turns on or a warning message is displayed
When a problem has occurred
If you have a flat tire
The vehicle becomes stuck
Page 597 of 624

597Alphabetical index
Alphabetical index
A/C ............................................ 366
Air conditioning filter ............. 463
Automatic air conditioning
system ................................ 366
Front seat concentrated
airflow mode (S-FLOW)...... 368
AAC disc
*
ABS
(Anti-lock Brake System)...... 303
Warning light ......................... 498
Acoustic Vehicle Alerting
System ..................................... 79
Adaptive Front-lighting
System (AFS) ......................... 231
AFS (Adaptive Front-lighting
System) .................................. 231
Air conditioning filter .............. 463
Air conditioning
system .................................... 366
Air conditioning filter ............. 463
Automatic air conditioning
system ................................ 366
Front seat concentrated
airflow mode (S-FLOW)...... 368Airbags ....................................... 34
Airbag operating conditions .... 43
Airbag precautions for
your child .............................. 37
Airbag warning light .............. 497
Correct driving posture ........... 26
Curtain shield airbag
operating conditions ............. 43
Curtain shield airbag
precautions........................... 40
Front passenger occupant
classification system ............ 47
General airbag precautions .... 37
Locations of airbags ............... 34
Modification and disposal
of airbags ............................. 42
Side airbag operating
conditions ............................. 43
Side airbag precautions .......... 37
Side and curtain shield
airbags operating
conditions ............................. 43
Side and curtain shield
airbags precautions .............. 37
SRS airbag instructions for
Canadian owners ............... 583
SRS airbags ........................... 34
A
*: Refer to the “NAVIGATION AND MULTIMEDIA SYSTEM OWNER’S
MANUAL”.
Page 598 of 624

598Alphabetical index
Alarm .......................................... 90
Anchor brackets ........................ 56
Antennas
(smart key system)................ 164
Anti-lock Brake System
(ABS) ...................................... 303
Warning light ......................... 498
Approach warning ................... 296
Armrest ..................................... 401
Assist grips .............................. 401
Audio
*
Audio Plus*
Audio system*
Automatic air conditioning
system .................................... 366
Air conditioning filter ............. 463
Automatic headlight leveling
system .................................... 233
Automatic High Beam ............. 234
Automatic light control
system .................................... 230
Auxiliary boxes ........................ 385Back-up lights
Replacing light bulb ...... 481, 486
Wattage ................................ 552
Battery (12-volt battery) .......... 440
Battery checking ................... 440
If the battery is discharged ... 530
Preparing and checking
before winter ...................... 360
Replacing.............................. 534
Battery (traction battery) .......... 82
Hybrid battery
(traction battery)
air intake vent ..................... 465
Blind Spot Monitor (BSM) ....... 310
Blind Spot Monitor
function............................... 313
Bluetooth
®*
Bottle holders .......................... 383
Brake
Brake Hold ............................ 227
Fluid ...................................... 549
Parking brake ....................... 223
Warning light......................... 497
Brake assist ............................. 303
Brake Hold ............................... 227
Warning light......................... 498
Brake override system ............ 193
Break-in tips ............................ 194
Brightness control
Instrument panel light
control ................................ 101
BSM (Blind Spot Monitor) ....... 310
Blind Spot Monitor
function............................... 313
B
Page 599 of 624

599Alphabetical index
Care
Exterior ................................. 412
Interior................................... 416
Seat belts .............................. 417
Wheels and wheel
ornaments .......................... 413
Cargo capacity ......................... 203
CD player
*
Chains....................................... 361
Child restraint system ............... 54
Booster seats installation ........ 64
Convertible seats
installation ............................ 62
Front passenger occupant
classification system............. 47
Infant seats definition .............. 61
Infant seats installation ........... 56
Installing CRS
with LATCH anchors ............ 67
Installing CRS
with seat belts....................... 61
Installing CRS
with top tether strap .............. 70
LATCH anchors ...................... 67Child safety ................................ 53
12-volt battery
precautions................. 442, 535
Airbag precautions.................. 37
Battery precautions....... 442, 535
Child restraint system ............. 54
How your child should wear
the seat belt.......................... 30
Installing child restraints ......... 54
Moon roof precautions .......... 189
Power window lock switch .... 183
Power window precautions ... 185
Rear door child-protectors .... 157
Removed electronic key
battery precautions............. 471
Seat belt extender
precautions........................... 33
Seat belt precautions .............. 32
Seat heater precautions ....... 375
Trunk precautions ................. 162
Child-protectors ...................... 157
Cleaning ........................... 412, 416
Exterior ................................. 412
Interior .................................. 416
Seat belts.............................. 417
Wheels and wheel
ornaments .......................... 413
Clock................................. 104, 117
Coat hooks ............................... 402
Condenser................................ 437
Connected Services
*
Console box ............................. 382
Consumption
screen ............................ 145, 146
C
*: Refer to the “NAVIGATION AND MULTIMEDIA SYSTEM OWNER’S
MANUAL”.
Page 600 of 624

600Alphabetical index
Coolant
Capacity ................................ 548
Checking ............................... 436
Preparing and checking
before winter....................... 360
Cooling system ........................ 436
Hybrid system
overheating......................... 537
Cruise control
Dynamic radar cruise control
with full-speed range .......... 287
Cup holders.............................. 384
Curtain shield airbags ............... 35
Customizable features ............ 569
Daytime running light
system .................................... 232
Defogger
Outside rear view
mirrors ................................ 370
Rear window ......................... 370
Windshield ............................ 370
Dimensions .............................. 544
Dinghy towing .......................... 205
Display
Dynamic radar cruise control
with full-speed range .......... 287
LTA (Lane Tracing Assist) .... 267
Multi-information
display ........................ 104, 117
Warning messages ............... 507Do-it-yourself maintenance .... 427
Door courtesy lights
Location ................................ 378
Wattage ................................ 552
Door lock
Doors .................................... 154
Key ....................................... 527
Smart key system ................. 154
Wireless remote control ........ 154
Doors ........................................ 154
Automatic door locking
and unlocking systems ....... 157
Door lock .............................. 156
Outside rear view mirrors ..... 181
Rear door child-protector ...... 157
Side doors ............................ 154
Side windows........................ 183
Drive information..................... 107
Drive-Start Control (DSC) ....... 193
Sudden start restraint
control ................................ 193
Driving
Break-in tips.......................... 194
Correct posture ....................... 26
Hybrid vehicle driving tips ..... 357
Procedures ........................... 192
Winter drive tips .................... 360
DSC (Drive-Start Control) ....... 193
Sudden start restraint
control ................................ 193
Dynamic radar cruise control
with full-speed range ............ 287
D