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5916-2. Maintenance
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Maintenance and care
■Where to go for maintenance service?
In order to maintain your vehicle in the best possible conditio n, Toyota recom-
mends that maintenance service operations as well as other insp ections and
repairs be carried out by authorized Toyota retailers or repair ers or other duly
qualified and equipped professionals. For repairs and services covered by
your warranty, please visit an authorized Toyota retailers or r epairer, who will
use genuine Toyota parts in repairing any difficulties you may encounter.
There can also be advantages in utilizing authorized Toyota ret ailers or
repairers for non-warranty repairs and services, as members of the Toyota
network will be able to expertly assist you with any difficulti es you may
encounter.
Your authorized Toyota retailer or Toyota authorized repairer, or any reliable
repairer will perform all of the scheduled maintenance on your vehicle reliably
and economically due to their experience with Toyota vehicles.
■ Does your vehicle need repairs?
Be on the alert for changes in performance and sounds, and visu al tip-offs
that indicate service is needed. Some important clues are:
● Engine misses, stumbling or pinging
● Appreciable loss of power
● Strange engine noises
● A fluid leak under the vehicle (However, water dripping from the air condi-
tioning system after use is normal.)
● Change in exhaust sound (This may indicate a dangerous carbon monoxide
leak. Drive with the windows open and have the exhaust system c hecked
immediately.)
● Flat-looking tires, excessive tire squeal when cornering, uneven tire wear
● Vehicle pulls to one side when driven straight on a level road
● Strange noises related to suspension movement
● Loss of brake effectiveness, spongy feeling brake pedal, pedal almost
touches the floor, vehicle pulls to one side when braking
● Engine coolant temperature continually higher than normal (P. 686, 757)
If you notice any of these clues, take your vehicle to any auth orized Toyota
retailer or Toyota authorized repairer, or any reliable repaire r as soon as pos-
sible. Your vehicle may need adjustment or repair.
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5936-3. Do-it-yourself maintenance
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Maintenance and care
Do-it-yourself ser vice precautions
If you perform maintenance by yourself, be sure to follow the
correct procedure as given in these sections.
ItemsParts and tools
12-volt battery
condition
( P. 606)
2ZR-FXE engine
• Warm water • Baking soda • Grease
• Conventional wrench (for terminal clamp bolts)
M20A-FXS engine
• Grease
• Conventional wrench (for terminal clamp bolts)
Engine/power
control unit
coolant level
( P. 604)
• “Toyota Super Long Life Coolant” or a similar high
quality ethylene glycol-based non-silicate, non-
amine, non-nitrite and non-borate coolant with long-
life hybrid organic acid technology
“Toyota Super Long Life Coolant” is pre-mixed with
50% coolant and 50% deionized water.
• Funnel (used only for adding coolant)
Engine oil level
( P. 601)
• “Toyota Genuine Motor Oil” or equivalent
• Rag or paper towel
• Funnel (used only for adding engine oil)
Fuses (P. 6 4 8 )• Fuse with same amperage rating as original
Hybrid battery
(traction battery)
air intake vent
( P. 640)
• Vacuum cleaner, etc.
• Phillips screwdriver
Light bulbs
( P. 653)
• Bulb with same number and wattage rating as origi-
nal
• Phillips-head screwdriver
• Flathead screwdriver•Wrench
Radiator and
condenser
( P. 606)
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5996-3. Do-it-yourself maintenance
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Maintenance and care
Engine compar tment
2ZR-FXE engine
Washer fluid tank (P. 6 1 1 )
Engine coolant reservoir
( P. 604)
Fuse boxes ( P. 648)
Engine oil level dipstick
( P. 601)
Engine oil filler cap ( P. 602)
Power control unit coolant
reservoir ( P. 6 0 4 )
12-volt battery ( P. 6 0 6 )
Radiator ( P. 6 0 6 )
Condenser ( P. 6 0 6 )
Electric cooling fans
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6006-3. Do-it-yourself maintenance
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M20A-FXS engine
■12-volt battery (M20A-FXS engine)
P. 612
Washer fluid tank (P. 6 1 1 )
Engine coolant reservoir
( P. 604)
Fuse boxes ( P. 648)
Power control unit coolant res-
ervoir ( P. 604)
Engine oil filler cap ( P. 6 0 2 )
Engine oil level dipstick
( P. 6 0 1 )
Radiator ( P. 6 0 6 )
Condenser ( P. 6 0 6 )
Electric cooling fans
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6046-3. Do-it-yourself maintenance
C-HR_HV_OM_Europe_OM10720E
The coolant level is satisfactory if it is between the “FULL” or “F” and
“LOW” or “L” lines on the reservoir when the hybrid system is c old.
■Engine coolant reservoir
Reservoir cap
“FULL” line
“LOW” line
If the level is on or below the
“LOW” line, add coolant up to
the “FULL” line. ( P. 757)
■Power control unit coolant reservoir
Reservoir
“FULL” or “F” line
“LOW” or “L” line
If the level is on or below the “LOW” or “L” line, add coolant up to the
“FULL” or “F” line. ( P. 757)
Coolant
2ZR-FXE engineM20A-FXS engine
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6056-3. Do-it-yourself maintenance
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Maintenance and care
■Coolant selection
Only use “Toyota Super Long Life Coolant” or a similar high qua lity ethylene
glycol based non-silicate, non-am ine, non-nitrite, and non-borate coolant with
long-life hybrid organic acid technology.
“Toyota Super Long Life Coolant” is a mixture of 50% coolant an d 50% deion-
ized water. (Minimum temperature: -35 C [-31F])
For more details about coolant, contact any authorized Toyota r etailer or
Toyota authorized repairer, or any reliable repairer.
■ If the coolant level drops within a short time of replenishing
Visually check the radiator, hoses, engine/power control unit c oolant reservoir
caps, drain cock and water pump.
If you cannot find a leak, have any authorized Toyota retailer or Toyota autho-
rized repairer, or any reliable repairer test the cap and check for leaks in the
cooling system.
WARNING
■ When the hybrid system is hot
Do not remove the engine/power control unit coolant reservoir c aps.
The cooling system may be under pressure and may spray hot cool ant if the
cap is removed, causing serious injuries, such as burns.
NOTICE
■ When adding coolant
Coolant is neither plain water nor straight antifreeze. The correct mixture of
water and antifreeze must be used to provide proper lubrication , corrosion
protection and cooling. Be sure to read the antifreeze or coola nt label.
■ If you spill coolant
Be sure to wash it off with water to prevent it from damaging p arts or paint.
Page 682 of 818

6807-2. Steps to take in an emergency
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If you think something is wrong
●Fluid leaks under the vehicle
(Water dripping from the air conditioning after use is normal.)
● Flat-looking tires or uneven tire wear
● Engine coolant temperature gauge needle continually points higher
than normal
● Changes in exhaust sound
● Excessive tire squeal when cornering
● Strange noises related to the suspension system
● Pinging or other noises related to the hybrid system
● Engine misses, stumbling or running roughly
● Appreciable loss of power
● Vehicle pulls heavily to one side when braking
● Vehicle pulls heavily to one side when driving on a level road
● Loss of brake effectiveness, spongy feeling, pedal almost touches
the floor
If you notice any of the following symptoms, your vehicle proba -
bly needs adjustment or repair. Contact any authorized Toyota
retailer or Toyota authorized repairer, or any reliable repaire r as
soon as possible.
Visible symptoms
Audible symptoms
Operational symptoms
Page 688 of 818

6867-2. Steps to take in an emergency
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Tire pressure warning light
When the light comes on:
Low tire inflation pressure such as
• Natural causes ( P. 689)
• Flat tire ( P. 699, 729)
Adjust the tire inflation pressure to the specified
level.
The light will turn off after a few minutes. In case the
light does not turn off even if the tire inflation pres-
sure is adjusted, have the system checked by any
authorized Toyota retailer or Toyota authorized
repairer, or any reliable repairer.
When the light comes on after blinking for 1 minute:
Malfunction in the tire pressure warning system ( P. 689)
Have the system checked by any authorized Toyota
retailer or Toyota authorized repairer, or any reliable
repairer.
*1High engine coolant temperature warning light (warning
buzzer)
Indicates that the engine coolant temperature is too high
P. 757
*1Hybrid system overheat warning light (warning buzzer)
Indicates that the hybrid system has overheated
Stop the vehicle in a safe place.
Handling method ( P. 759)
Warning lightWarning light/Details/Actions