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5916-2. Maintenance
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Maintenance and care
■Where to go for maintenance service? 
In order to maintain your vehicle in the best possible conditio n, Toyota recom- 
mends that maintenance service operations as well as other insp ections and 
repairs be carried out by authorized Toyota retailers or repair ers or other duly 
qualified  and  equipped  professionals.  For  repairs  and  services  covered  by 
your warranty, please visit an authorized Toyota retailers or r epairer, who will 
use  genuine  Toyota  parts  in  repairing  any  difficulties  you  may  encounter. 
There  can  also  be  advantages  in  utilizing  authorized  Toyota  ret ailers  or 
repairers  for  non-warranty  repairs  and  services,  as  members  of  the  Toyota 
network  will  be  able  to  expertly  assist  you  with  any  difficulti es  you  may 
encounter. 
Your  authorized  Toyota  retailer  or  Toyota  authorized  repairer,  or  any  reliable 
repairer will perform all of the scheduled maintenance on your  vehicle reliably 
and economically due to their experience with Toyota vehicles. 
■ Does your vehicle need repairs? 
Be  on  the  alert  for  changes  in  performance  and  sounds,  and  visu al  tip-offs 
that indicate service is needed. Some important clues are: 
● Engine misses, stumbling or pinging 
● Appreciable loss of power 
● Strange engine noises 
● A  fluid  leak  under  the  vehicle  (However,  water  dripping  from  the  air  condi- 
tioning system after use is normal.) 
● Change in exhaust sound (This may indicate a dangerous carbon monoxide 
leak.  Drive  with  the  windows  open  and  have  the  exhaust  system  c hecked 
immediately.) 
● Flat-looking tires, excessive tire squeal when cornering, uneven tire wear 
● Vehicle pulls to one side when driven straight on a level road 
● Strange noises related to suspension movement 
● Loss  of  brake  effectiveness,  spongy  feeling  brake  pedal,  pedal almost 
touches the floor, vehicle pulls to one side when braking 
● Engine coolant temperature continually higher than normal (P. 686, 757) 
If  you  notice  any  of  these  clues,  take  your  vehicle  to  any  auth orized  Toyota 
retailer or Toyota authorized repairer, or any reliable repaire r as soon as pos- 
sible. Your vehicle may need adjustment or repair. 
     
        
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5936-3. Do-it-yourself maintenance
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Maintenance and care
Do-it-yourself  ser vice precautions
If  you  perform  maintenance  by  yourself,  be  sure  to  follow  the 
correct procedure as given in these sections.
ItemsParts and tools
12-volt battery  
condition  
( P. 606)
2ZR-FXE engine 
• Warm water • Baking soda • Grease
• Conventional wrench (for terminal clamp bolts)
M20A-FXS engine 
• Grease 
• Conventional wrench (for terminal clamp bolts)
Engine/power  
control unit 
coolant level  
( P. 604) 
• “Toyota  Super  Long  Life  Coolant”  or  a  similar  high 
quality  ethylene  glycol-based  non-silicate,  non- 
amine,  non-nitrite  and  non-borate  coolant  with  long- 
life hybrid organic acid technology
“Toyota  Super  Long  Life  Coolant”  is  pre-mixed  with 
50% coolant and 50% deionized water.
• Funnel (used only for adding coolant)
Engine oil level  
( P. 601)
• “Toyota Genuine Motor Oil” or equivalent
• Rag or paper towel
• Funnel (used only for adding engine oil)
Fuses (P.   6 4 8 )• Fuse with same amperage rating as original
Hybrid  battery 
(traction  battery)
air  intake  vent 
( P. 640)
• Vacuum cleaner, etc.
•  Phillips screwdriver
Light bulbs  
( P. 653)
• Bulb  with  same  number  and  wattage  rating  as  origi- 
nal
• Phillips-head screwdriver
• Flathead screwdriver•Wrench
Radiator and  
condenser  
( P. 606)
 
     
        
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5996-3. Do-it-yourself maintenance
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Maintenance and care
Engine compar tment
2ZR-FXE engine
Washer fluid tank  (P.   6 1 1 ) 
Engine coolant reservoir 
( P. 604) 
Fuse boxes ( P. 648) 
Engine oil level dipstick 
( P. 601) 
Engine oil filler cap ( P. 602) 
Power control unit coolant  
reservoir  ( P.   6 0 4 ) 
12-volt battery ( P.   6 0 6 ) 
Radiator  ( P.   6 0 6 ) 
Condenser  ( P.   6 0 6 ) 
Electric cooling fans 
     
        
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6006-3. Do-it-yourself maintenance
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M20A-FXS engine
■12-volt battery (M20A-FXS engine) 
 P. 612
Washer fluid tank  (P.   6 1 1 ) 
Engine coolant reservoir 
( P. 604) 
Fuse boxes ( P. 648) 
Power  control  unit  coolant  res- 
ervoir  ( P. 604) 
Engine oil filler cap ( P.   6 0 2 ) 
Engine oil level dipstick 
( P.   6 0 1 ) 
Radiator ( P.   6 0 6 ) 
Condenser ( P.   6 0 6 ) 
Electric cooling fans 
     
        
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6046-3. Do-it-yourself maintenance
C-HR_HV_OM_Europe_OM10720E
The coolant level is satisfactory if it is between the “FULL” or “F” and 
“LOW” or “L” lines on the reservoir when the hybrid system is c old.
■Engine coolant reservoir 
Reservoir cap 
“FULL” line 
“LOW” line
If  the  level  is  on  or  below  the 
“LOW”  line,  add  coolant  up  to 
the “FULL” line. ( P. 757) 
■Power control unit coolant reservoir 
Reservoir 
“FULL” or “F” line 
“LOW” or “L” line
If  the  level  is  on  or  below  the  “LOW”  or  “L”  line,  add  coolant  up  to  the 
“FULL” or “F” line. ( P. 757)
Coolant
2ZR-FXE engineM20A-FXS engine 
     
        
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6056-3. Do-it-yourself maintenance
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Maintenance and care
■Coolant selection 
Only use  “Toyota  Super  Long  Life  Coolant”  or  a  similar  high  qua lity ethylene 
glycol based non-silicate, non-am ine, non-nitrite, and non-borate coolant with 
long-life hybrid organic acid technology. 
“Toyota Super Long Life Coolant” is a mixture of 50% coolant an d 50% deion- 
ized water. (Minimum temperature: -35 C [-31F]) 
For  more  details  about  coolant,  contact  any  authorized  Toyota  r etailer  or 
Toyota authorized repairer, or any reliable repairer. 
■ If the coolant level drops within a short time of replenishing 
Visually check the radiator, hoses, engine/power control unit c oolant reservoir 
caps, drain cock and water pump.  
If you cannot find a leak, have any authorized Toyota retailer  or Toyota autho- 
rized  repairer, or  any   reliable  repairer  test the  cap and  check  for leaks in the 
cooling system.
WARNING
■ When the hybrid system is hot 
Do not remove the engine/power control unit coolant reservoir c aps. 
The cooling system may be under pressure and may spray hot cool ant if the 
cap is removed, causing serious injuries, such as burns.
NOTICE
■ When adding coolant 
Coolant is neither plain water  nor straight antifreeze. The correct mixture of 
water  and  antifreeze  must  be  used  to  provide  proper  lubrication ,  corrosion 
protection and cooling. Be sure to read the antifreeze or coola nt label. 
■ If you spill coolant 
Be sure to wash it off with water to prevent it from damaging p arts or paint. 
     
        
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6807-2. Steps to take in an emergency
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If  you think something is wrong
●Fluid leaks under the vehicle 
(Water dripping from the air conditioning after use is normal.) 
● Flat-looking tires or uneven tire wear 
● Engine coolant temperature gauge needle continually points higher 
than normal 
● Changes in exhaust sound 
● Excessive tire squeal when cornering 
● Strange noises related to the suspension system 
● Pinging or other noises related to the hybrid system 
● Engine misses, stumbling or running roughly 
● Appreciable loss of power 
● Vehicle pulls heavily to one side when braking 
● Vehicle pulls heavily to one side when driving on a level road 
● Loss  of  brake  effectiveness,  spongy  feeling,  pedal  almost  touches 
the floor
If you notice any of the following symptoms, your vehicle proba - 
bly  needs  adjustment  or  repair.  Contact  any  authorized  Toyota 
retailer or Toyota authorized repairer, or any reliable repaire r as 
soon as possible.
Visible symptoms
Audible symptoms
Operational symptoms 
     
        
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6867-2. Steps to take in an emergency
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Tire pressure warning light 
When the light comes on: 
Low tire inflation pressure such as
• Natural causes ( P. 689) 
• Flat tire ( P. 699, 729) 
 Adjust  the  tire  inflation  pressure  to  the  specified 
level.  
The  light will turn off  after  a few  minutes. In case  the 
light  does  not  turn  off  even  if  the  tire  inflation  pres-
sure  is  adjusted,  have  the  system  checked  by  any 
authorized  Toyota  retailer  or  Toyota  authorized 
repairer, or any reliable repairer.
When the light comes on after blinking for 1 minute: 
Malfunction in the tire pressure warning system ( P. 689) 
 Have  the  system  checked  by any  authorized  Toyota 
retailer  or  Toyota  authorized  repairer,  or  any  reliable 
repairer.
*1High engine coolant temperature warning light (warning
buzzer) 
Indicates that the engine coolant temperature is too high
 P. 757
*1Hybrid system overheat warning light (warning buzzer) 
Indicates that the hybrid system has overheated 
 Stop the vehicle in a safe place.  
Handling method ( P. 759)
Warning lightWarning light/Details/Actions