Page 662 of 818
6606-3. Do-it-yourself maintenance
C-HR_HV_OM_Europe_OM10720E
■Back-up lights (bulb type)
Open the back door and
remove the cover.
To prevent damaging the vehi-
cle, wrap the flathead screw-
driver with a tape.
Turn the bulb base counter-
clockwise.
Remove the light bulb.
When installing, reverse the steps listed.
1
2
3
4
Page 663 of 818
6616-3. Do-it-yourself maintenance
C-HR_HV_OM_Europe_OM10720E
6
Maintenance and care
■License plate lights
Open the back door and
remove the cover.
To prevent damaging the vehi-
cle, wrap the flathead screw-
driver with a tape.
Turn the bulb base counter-
clockwise.
Remove the light bulb.
When installing, reverse the steps listed.
1
2
3
4
Page 699 of 818

6977-2. Steps to take in an emergency
C-HR_HV_OM_Europe_OM10720E
7
When trouble arises
■If “Auto Power OFF to Conserve Battery” is shown
The power switch has been turned off by the automatic power off function.
When starting the hybrid system next time, operate the hybrid s ystem for
approximately 5 minutes to recharge the 12-volt battery.
■ If “A New Key has been Registered. Contact Your Dealer for Details.” is
shown
This message will be displayed each time the driver’s door is o pened when
the doors are unlocked from the outside for approximately one w eek after a
new electronic key has been registered.
If this message is displayed but you have not had a new electro nic key regis-
tered, ask any authorized Toyota retailer or Toyota authorized repairer, or any
reliable repairer to check if an unknown electronic key (other than those in
your possession) has been registered.
■ If a message that indicates the malfunction of front camera is displayed
The following systems may be suspended until the problem shown in the
message is resolved. ( P. 367, 681)
● PCS (Pre-Collision System)*
●LTA (Lane Tracing Assist)*
●Dynamic radar cruise control with full-speed range*
●RSA (Road Sign Assist)*
●Automatic High Beam*
*: If equipped
■ If a message that indicates the malfunction of radar sensor is displayed
The following systems may be suspended until the problem shown in the
message is resolved. ( P. 367, 681)
● PCS (Pre-Collision system)*
●LTA (Lane Tracing Assist)*
●Dynamic radar cruise control with full-speed range*
*: If equipped
Page 748 of 818
7467-2. Steps to take in an emergency
C-HR_HV_OM_Europe_OM10720E
If the electronic key does not operate
properly
Use the mechanical key ( P. 189) in order to perform the following
operations:
Locks all the doors
Closes the windows (turn and
hold)*
Unlocks all the doors
Opens the windows (turn and
hold)*
*: These settings must be custom-
ized at any authorized Toyota
retailer or Toyota authorized
repairer, or any reliable repairer.
( P. 781)
If communication between the electronic key and vehicle is inter-
rupted ( P. 210) or the electronic key cannot be used because the
battery is depleted, the smart entry & start system and wireles s
remote control cannot be used. In such cases, the doors can be
opened and the hybrid system can be started by following the pr o-
cedure below.
Locking and unlocking the doors
Page 750 of 818

7487-2. Steps to take in an emergency
C-HR_HV_OM_Europe_OM10720E
■Stopping the hybrid system
Set the parking brake, shift the shift lever to P and press the power switch as
you normally do when stopping the hybrid system.
■ Replacing the key battery
As the above procedure is a temporary measure, it is recommende d that the
electronic key battery be replaced immediately when the battery is depleted.
( P. 645)
■ Alarm (if equipped)
Using the mechanical key to lock the doors will not set the ala rm system.
If a door is unlocked using the mechanical key when the alarm s ystem is set,
the alarm may be triggered. ( P. 147)
■ Changing power switch modes
Release the brake pedal and press the power switch in step abo ve. The
hybrid system does not start and modes will be changed each tim e the switch
is pressed. ( P. 306)
■ When the electronic key does not work properly
● Make sure that the smart entry & start system has not been deactivated in
the customization setting. If it is off, turn the function on.
(Customizable features: P. 781)
● Check if battery-saving mode is set. If it is set, cancel the function.
( P. 209)
WARNING
■When using the mechanical key and operating the power windows
Operate the power window after checking to make sure that there is no pos-
sibility of any passenger having any of their body parts caught in the side
window. Also, do not allow children to operate the mechanical k ey. It is pos-
sible for children and other passengers to get caught in the po wer window.
3
Page 751 of 818
7497-2. Steps to take in an emergency
C-HR_HV_OM_Europe_OM10720E
7
When trouble arises
If the 12-volt batter y is discharged
If you have a set of jumper (or booster) cables and a second vehicle
with a 12-volt battery, you can jump start your vehicle by foll owing the
steps below.
Vehicles with an alarm
( P. 147):
Confirm that the electronic key
is being carried.
When connecting the jumper (or
booster) cables, depending on the
situation, the alarm may activate
and the doors may lock. ( P. 150)
2ZR-FXE engine: Open the hood. (P. 596)
M20A-FXS engine: Open the
hood. ( P. 596) and fuse box
cover.
M20A-FXS engine: Open the
exclusive jump starting termi-
nal cover.
The following procedures may be used to start the hybrid sys-
tem if the vehicle’s 12-volt battery is discharged.
You can also call any authorized Toyota retailer or Toyota auth o-
rized repairer, or any reliable repairer or a qualified repair shop.
1
2
3
Page 755 of 818

7537-2. Steps to take in an emergency
C-HR_HV_OM_Europe_OM10720E
7
When trouble arises
■When recharging or replacing the 12-volt battery
● In some cases, it may not be possible to unlock the doors using the smart
entry & start system when the 12-volt battery is discharged. Us e the wire-
less remote control or the mechanical key to lock or unlock the doors.
● The hybrid system may not start on the first attempt after the 12-volt battery
has recharged but will start normally after the second attempt. This is not a
malfunction.
● The power switch mode is memorized by the vehicle. When the 12-volt bat-
tery is reconnected, the system will return to the mode it was in before the
12-volt battery was discharged. Before disconnecting the 12-vol t battery,
turn the power switch off.
If you are unsure what mode the power switch was in before the 12-volt bat-
tery discharged, be especially careful when reconnecting the 12 -volt battery.
■ When replacing the 12-volt battery
2ZR-FXE engine
● Use a 12-volt battery that conforms to European regulations.
● Use a 12-volt battery that the case size is same as the previous one (LN1),
20 hour rate capacity (20HR) is equivalent (45Ah) or greater, a nd perfor-
mance rating (CCA) is equivalent (286A) or greater.
• If the sizes differ, the 12-volt battery cannot be properly se cured.
• If the 20 hour rate capacity is low, even if the time period w here the vehi-
cle is not used is a short time, the 12-volt battery may discha rge and the
hybrid system may not be able to start.
● For details, consult any authorized Toyota retailer or Toyota authorized
repairer, or any reliable repairer.
Page 786 of 818
7848-2. Customization
C-HR_HV_OM_Europe_OM10720E
■Instrument cluster ( P. 173)
■Smart entry & start system and wireless remote control
( P. 193, 201, 207)
FunctionDefault settingCustomized
setting
Sensor sensitivity for
darkening the brightness
of the instrument cluster
depending on the outside
brightness
Standard-2 to 2––O
Sensor sensitivity for
returning the brightness of
the instrument cluster to
the original level depend-
ing on the outside bright-
ness
Standard-2 to 2––O
FunctionDefault settingCustomized
setting
Operation signal (emer-
gency flashers)OnOff–OO
Unlocking operation
All doors
unlocked in
one step
Driver’s door
unlocked in
one step, all
doors
unlocked in
two step
–OO
Time elapsed before the
automatic door lock func-
tion is activated if a door is
not opened after being
unlocked
30 seconds
60 seconds
–OO
120 seconds
Open door reminder
buzzer (When locking the
vehicle)
OnOff––O