
1903-1. Key information
C-HR_HV_OM_Europe_OM10720E 
■ Electronic key battery depletion 
● The standard battery life is 1 to 2 years. 
● If the battery becomes low, an alarm will sound in the cabin and a message 
will  be  displayed  on  the  multi-information  display  when  the  hyb rid  system 
stops. 
● As  the electronic key  always  receives radio waves, the  battery will become 
depleted even if the electronic key is not used. The following  symptoms indi- 
cate  that  the  electronic  key  battery  may  be  depleted.  Replace  t he  battery 
when necessary. ( P. 645) 
• The  smart  entry  &  start  system  or  the  wireless  remote  control  does  not 
operate. 
• The detection area becomes smaller.
• The LED indicator on the key surface does not turn on. 
The  battery  can  be  exchanged  by  the  users.  ( P.  645)  However,  as  there 
may  be  damage  to  the  key  when  exchanging,  it  is  recommended  to  have 
the  battery  exchanged  at  any  authorized  Toyota  retailer  or  Toyo ta  autho- 
rized repairer, or any reliable repairer. 
● To  avoid  serious  deterioration,  do  not  leave  the  electronic  key  within  1  m 
(3 ft.) of the following electr ical appliances that produce a magnetic field: 
•TVs 
• Personal computers
• Cellular phones, cordless phones and battery chargers 
• Recharging cellular phones or cordless phones 
• Table lamps
• Induction cookers 

1913-1. Key information
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Operation of each component
C-HR_HV_OM_Europe_OM10720E 
■ When the key battery is fully depleted 
 P. 645 
■ Confirmation of the registered key number 
The  number  of  keys  already  registered  to  the  vehicle  can  be  con firmed. Ask 
any  authorized  Toyota  retailer  or  Toyota  authorized  repairer,  o r  any  reliable 
repairer for details. 
■ If a wrong key is used 
On some models, the key cylinder rotates freely to isolate insi de mechanism. 
■ Customization 
Settings (e.g. wireless remote control system) can be changed.  
(Customizable features:  P. 781) 
■ Certification for the wireless remote control 
 P. 214 

2113-2. Opening, closing and locking the doors
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Operation of each component
C-HR_HV_OM_Europe_OM10720E 
■ Note for the entry function 
● Even when the electronic key is within the effective range (detection areas), 
the system may not operate properly in the following cases: 
• The electronic key is too close to the window or outside door  handle, near 
the ground, or in a high place when the doors are locked or unl ocked. 
• The  electronic  key  is  near  the  ground  or  in  a  high  place,  or  t oo  close  to 
the rear bumper center w hen the back door is opened. 
• The electronic key is on the instrument panel, floor, or in th e door pockets 
or  glove  box  when  the  hybrid  syst em  is  started  or  power  switch modes 
are changed. 
● Do  not  leave  the  electronic  key  on  top  of  the  instrument  panel or  near  the 
door pockets when exiting the vehicle. Depending on the radio w ave recep- 
tion conditions, it may be detected by the antenna outside the  cabin and the 
door will become lockable from the outside, possibly trapping t he electronic 
key inside the vehicle. 
● As long as the electronic key is within the effective range, the doors may be 
locked  or  unlocked  by  anyone.  However,  only  the  doors detecting  the elec- 
tronic key can be used to unlock the vehicle. 
● Even if the electronic key is not inside the vehicle, it may be possible to start 
the hybrid system if the electronic key is near the window. 
● The  doors  may  unlock  or  lock  if  a  large  amount  of  water  splashes  on  the 
door handle, such as in the rain or in a car wash when the elec tronic key is 
within  the  effective  range.  (The  doors  will  automatically  be  lo cked  after 
approximately 30 seconds if the doors are not opened and closed .) 
● If  the  wireless  remote  control  is  used  to  lock  the  doors  when  the electronic 
key  is  near  the  vehicle,  there  is  a  possibility  that  the  door  m ay  not  be 
unlocked  by  the  entry  function.  (Use  the  wireless  remote  contro l  to  unlock 
the doors.) 
● Touching  the  door  lock  sensor  while  wearing  gloves  may  delay  or  prevent 
lock operation. Remove the gloves and touch the lock sensor aga in. 
● If  the door handle  becomes  wet  while  the  electronic  key  is  within the effec- 
tive range, the door may lock and unlock repeatedly. In that ca se, follow the 
following correction procedures to wash the vehicle. 
• Place  the  electronic  key  in  a  location  2  m  (6  ft.)  or  more  awa y  from  the 
vehicle. (Take care to ensure that the key is not stolen.) 
• Set the electronic key to battery-saving mode to disable the s mart entry & 
start system. ( P. 209) 

3094-2. Driving procedures
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Driving
C-HR_HV_OM_Europe_OM10720E 
■ Steering lock motor overheating prevention 
To  prevent  the  steering  lock  motor  from  overheating,  the  motor  may  be  sus- 
pended if the  hybrid system is  turned on  and off repeatedly  in  a short period 
of time. In this case, refrain from operating the hybrid system . After about 10 
seconds, the steering lock motor will resume functioning. 
■ When  the  “Entry  &  Start  System  Malfunction.  See  Owner’s  Manual.”  is 
displayed on the multi-information display 
The system may be malfunctioning. Have the vehicle inspected by  any autho- 
rized  Toyota  retailer  or  Toyota  authorized  repairer,  or  any  rel iable  repairer 
immediately. 
■ If the “READY” indicator does not come on 
In the event that the “READY” indicator does not come on even a fter perform- 
ing  the  proper  procedures  for  starting  the  vehicle,  contact  any   authorized 
Toyota retailer or Toyota authorized repairer, or any reliable  repairer immedi- 
ately. 
■ If the hybrid system is malfunctioning 
 P. 692 
■ If the electronic key battery is depleted 
 P. 645 
■ Operation of the power switch 
● If  the  switch  is  not  pressed  shortly  and  firmly,  the  power  switch  mode  may 
not change or the hybrid system may not start. 
● If attempting to restart the hybrid system immediately after turning the power 
switch off, the hybrid system may not  start  in  some  cases. Afte r turning  the 
power switch off, please wait a few seconds before restarting t he hybrid sys- 
tem. 
■ If  the  smart  entry  &  start  system  has  been  deactivated  in  a  customized 
setting 
 P. 746 

5615-2. Using the interior lights
C-HR_HV_OM_Europe_OM10720E
5
Interior features
■Illuminated entry system 
When  the  interior  light  switch  is  in  the  door  position,  the  int erior  lights  and 
power switch light automatically turn on/off according to power   switch mode, 
the  presence  of  the  electronic  key,  whether  the  doors  are  locke d/unlocked 
and whether the doors are open/closed. 
■ Outer mirror illumination (if equipped) 
The illumination automatically turns on according to the presen ce of the elec- 
tronic  key  (vehicles  with  a  smart  entry  &  start  system),  or  the   doors  are 
unlocked. 
■ To prevent 12-volt battery discharge 
The following lights will turn off automatically after 20 minut es: 
● Interior light/front personal lights 
● Rear interior light 
● Luggage compartment light 
● Vanity lights 
■ Customization 
Settings  (e.g.  the  time  elapsed  before  lights  turn  off)  can  be  changed.  (Cus- 
tomizable features:  P. 781) 

7487-2. Steps to take in an emergency
C-HR_HV_OM_Europe_OM10720E
■Stopping the hybrid system 
Set the parking brake, shift the shift lever to P and press the  power switch as 
you normally do when stopping the hybrid system. 
■ Replacing the key battery 
As the above procedure is a temporary measure, it is recommende d that the 
electronic key battery be replaced immediately when the battery  is depleted.  
( P. 645) 
■ Alarm (if equipped) 
Using the mechanical key to lock the doors will not set the ala rm system. 
If a door is unlocked using the mechanical key when the alarm s ystem is set, 
the alarm may be triggered. ( P. 147) 
■ Changing power switch modes 
Release  the  brake  pedal  and  press  the  power  switch  in  step    abo ve.  The 
hybrid system does not start and modes will be changed each tim e the switch 
is pressed. ( P. 306) 
■ When the electronic key does not work properly 
● Make  sure  that  the  smart  entry  &  start  system  has  not  been  deactivated  in 
the customization setting. If it is off, turn the function on. 
(Customizable features:  P. 781) 
● Check if battery-saving mode is set. If it is set, cancel the function.  
( P. 209)
WARNING
■When using the mechanical key and operating the power windows 
Operate the power window after checking to make sure that there  is no pos- 
sibility  of  any  passenger  having  any  of  their  body  parts  caught   in  the  side 
window. Also, do not allow children to operate the mechanical k ey. It is pos- 
sible for children and other passengers to get caught in the po wer window.
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