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7-1. Maintenance and care
Maintenance and care
on the multi-information display. To
turn off the alarm, lock all the doors.
■Wheels and wheel ornaments
●Remove any dirt immediately by using
a neutral detergent.
●Wash detergent off with water immedi-
ately after use.
●To protect the paint from damage,
make sure to observe the following precautions.• Do not use acidic, alkaline or abrasive
detergent. • Do not use hard brushes.• Do not use detergent on the wheels
when they are hot, such as after driv- ing or parking in hot weather.
■Painted brake calipers (if equipped)
●When using detergent, use neutral detergent. Do not use hard brushes or abrasive cleaners, as they will dam-
age the paint.
●Do not use detergent on the brake cal-
ipers when they are hot.
●Wash detergent off immediately after
use.
■Brake pads and calipers
Rust may form if the vehicle is parked with wet brake pads or disc rotors, caus-
ing them to stick. Before parking the vehicle after it is washed, drive slowly and apply the brakes several times to
dry the parts.
■Bumpers
Do not scrub with abrasive cleaners.
■Plated portions
If dirt cannot be removed, clean the
parts as follows:
●Use a soft cloth dampened with an
approximately 5% solution of neutral detergent and water to clean the dirt off.
●Wipe the surface with a dry, soft cloth to remove any remaining moisture.
●To remove oily deposits, use alcohol wet wipes or a similar product.
WARNING
■When washing the vehicle
Do not apply water to the inside of the
motor compartment. Doing so may cause the electrical components, etc. to catch fire.
■When cleaning the windshield (vehicles with rain-sensing wind-
shield wipers)
Set the wiper switch to off. If the wiper switch is in AUTO, the
wipers may operate unexpectedly in the following situations, and may result in hands being caught or other
serious injuries and cause damage to the wiper blades.
Off
AUTO
●When the upper part of the wind- shield where the raindrop sensor is
located is touched by hand
●When a wet rag or similar is held
close to the raindrop sensor
●If something bumps against the
windshield
●If you directly touch the raindrop
sensor body or if something bumps into the raindrop sensor
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7-1. Maintenance and care
Maintenance and care
Remove dirt and dust using a
vacuum cleaner. Wipe dirty sur-
faces with a cloth dampened with
lukewarm water.
If dirt cannot be removed, wipe it
off with a soft cloth dampened
with neutral detergent diluted to
approximately 1%.
Wring out any excess water from
the cloth and thoroughly wipe off
remaining traces of detergent
and water.
■Shampooing the carpets
There are several commercial foaming-
type cleaners available. Use a sponge or brush to apply the foam. Rub in over-lapping circles. Do not use water. Wipe
dirty surfaces and let them dry. Excellent results are obtained by keeping the car-pet as dry as possible.
■Handling the seat belts
Clean with mild soap and lukewarm water using a cloth or sponge. Also check the belts periodically for exces-
sive wear, fraying or cuts.
■Front side windows with IR protec- tive coating (vehicles with IR pro-tective coating)
The front side windows have IR protec- tive coating. To prevent any damage to the IR protective coating, observe the
NOTICE
●Keep the cleaning nozzle at least 30 cm (11.9 in.) away from the vehi-
cle body. Otherwise resin section, such as moldings and bumpers, may be deformed and damaged.
Also, do not continuously hold the nozzle in the same place.
●Do not spray the lower part of the windshield continuously. If water enters the air conditioning
system intake located near the lower part of the windshield, the air conditioning system may not oper-
ate correctly.
●Do not wash the underside of the
vehicle using a high pressure car washer. If water enters the traction battery, the EV system may mal-
function.
●Do not use the washer on the area
around the charging port lid. Water could get into the charging inlet and could damage the vehicle.
■Cleaning aluminum parts
When cleaning the hood, do not push
hard or put weight on it. The aluminum part may be dented.
Cleaning and protecting
the vehicle interior
Perform cleaning in a manner
appropriate to each compo-
nent and its material.
Protecting the vehicle inte-
rior
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7-1. Maintenance and care
Maintenance and care
Remove dirt using a water-
dampened soft cloth or synthetic
chamois.
Wipe the surface with a dry soft
cloth to remove any remaining
moisture.
■Cleaning the areas with satin-finish
metal accents
The metal areas use a layer of real metal for the surface. It is necessary to
clean them regularly. If dirty areas are left uncleaned for long periods of time, they may be difficult to clean.
■Cleaning the leather
Remove dirt and dust using a
vacuum cleaner.
Wipe off any excess dirt and dust
with a soft cloth dampened with
diluted detergent.
Use a diluted water solution of
approximately 5% neutral wool
detergent.
Wring out any excess water from
the cloth and thoroughly wipe off
all remaining traces of detergent.
Wipe the surface with a dry, soft
cloth to remove any remaining
moisture.
Allow the leather to dry in a
shaded and ventilated area.
■Caring for leather areas
Toyota recommends cleaning the inte- rior of the vehicle at least twice a year to maintain the quality of the vehicle’s inte-
rior.
Remove dirt and dust using a
vacuum cleaner.
Wipe it off with a soft cloth damp-
ened with neutral detergent
diluted to approximately 1%.
Wring out any excess water from
the cloth and thoroughly wipe off
NOTICE
●Be careful not to scratch or damage the heater wires or antenna.
■Cleaning the front side windows (vehicles with IR protective coat-
ing)
Do not use any compound or abrasive product (e.g., glass cleaner, deter-
gent, wax) to clean the windows. It may damage the coating.
Cleaning the areas with
satin-finish metal accents
Cleaning the leather areas
NOTICE
■Preventing damage to leather surfaces
Observe the following precautions to avoid damage to and deterioration of leather surfaces:
●Remove any dust or dirt from leather surfaces immediately.
●Do not expose the vehicle to direct sunlight for extended periods of time. Park the vehicle in the shade,
especially during summer.
●Do not place items made of vinyl,
plastic, or containing wax on the upholstery, as they may stick to the leather surface if the vehicle interior
heats up significantly.
Cleaning the synthetic
leather areas
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7-2. Maintenance
Maintenance and care
7-2.Mainte nance
■Where to go for maintenance ser-
vice?
In order to maintain your vehicle in the best possible condition, Toyota recom-
mends that maintenance service opera- tions as well as other inspections and repairs be carried out by authorized
Toyota retailers or Toyota authorized repairers, or any reliable repairers. For repairs and services covered by your
warranty, please visit an authorized Toyota retailer or repairer, who will use genuine Toyota parts in repairing any
difficulties you may encounter. There can also be advantages in utilizing authorized Toyota retailers or repairers
for non-warranty repairs and services, as members of the Toyota network will be able to expertly assist you with any
difficulties you may encounter.
Your Toyota retailer or Toyota authorized
repairer, or any reliable repairer will per- form all of the scheduled maintenance on your vehicle reliably and economi-
cally due to their experience with Toyota vehicles.
Scheduled maintenance should be
performed at specified intervals
according to the maintenance
schedule.
For full details of your maintenance
schedule, read the “Toyota Service
Booklet” or “Toyota Warranty Booklet”.
What about do-it-yourself mainte-
nance?
Many of the maintenance items are
easy to do yourself if you have a little
mechanical ability and a few basic
automotive tools.
Note, however, that some maintenance
tasks require special tools and skills.
These are best performed by qualified
technicians. Even if you’re an experi-
enced do-it-yourself mechanic, we rec-
ommend that repairs and maintenance
be conducted by any authorized Toyota
retailer or Toyota authorized repairer, or
any reliable repairer. Any authorized
Toyota retailer or repairer will keep a
record of maintenance, which could be
useful should you ever require War-
ranty Service. Should you choose to
select a qualified and equipped profes-
sional other than an authorized Toyota
repairer to service or maintain your
vehicle, we recommend that you
Maintenance require-
ments
To ensure safe and economical
driving, day-to-day care and
regular maintenance are
essential. Toyota recommends
the maintenance below.
WARNING
■If your vehicle is not properly
maintained
Improper maintenance could result in serious damage to the vehicle and
possible death or serious injury.
■Handling of the 12-volt battery
12-volt battery posts, terminals and related accessories contain lead and
lead compounds which are known to cause brain damage. Wash your hands after handling. ( P.473)
Scheduled maintenance
Do-it-yourself maintenance
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7-3. Do-it-yourself maintenance
WARNING
The motor compartment contains many mechanisms and fluids that
may move suddenly, become hot, or become electrically energized. To avoid death or serious injury, observe
the following precautions.
■When working on the motor com-
partment
●Make sure that “POWER ON” on the multi-information display and
the “READY” indicator are both off.
●Keep hands, clothing and tools
away from the moving fan.
●Be careful not to touch the motor,
power control unit, radiator, etc., right after driving as they may be hot. Coolant and other fluids may
also be hot.
●Do not leave anything that may
burn easily, such as paper and rags, in the motor compartment.
●Do not smoke, cause sparks or expose an open flame to the 12-volt battery. 12-volt battery fumes are
flammable.
●Be extremely cautious when work-
ing on the 12-volt battery. It con- tains poisonous and corrosive sulfuric acid.
●Never touch, disassemble, remove or replace the high voltage parts,
cables and their connectors. It can cause severe burns or electric shock that may result in death or
serious injury.
●Take care because brake fluid can
harm your hands or eyes and dam- age painted surfaces. If fluid gets on your hands or in your eyes, flush
the affected area with clean water immediately. If you still experience discomfort, consult a doctor.
■When working near the electric cooling fan or radiator grille
Be sure the power switch is OFF.
With the power switch in ON, the electric cooling fan may automatically start to run if the air conditioning is on
and/or the coolant temperature is high. ( P.471)
■Safety glasses
Wear safety glasses to prevent flying or falling material, fluid spray, etc.,
from getting in your eyes.
NOTICE
■If the fluid level is low or high
It is normal for the brake fluid level to
go down slightly as the brake pads wear or when the fluid level in the accumulator is high.
If the reservoir needs frequent refill- ing, it may indicate a serious problem.
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7-3. Do-it-yourself maintenance
Maintenance and care
Reservoir cap
“MAX” line
“MIN” line
If the level is on or below the “MIN” line,
add coolant up to the “MAX” line.
( P.549)
■Coolant selection
Only use “Toyota Super Long Life Cool- ant” or a similar high quality ethylene
glycol based non-silicate, non-amine, non-nitrite, and non-borate coolant with
long-life hybrid organic acid technology.
“Toyota Super Long Life Coolant” is a mixture of 50% coolant and 50% deion-
ized water. (Minimum temperature: -35°C [-31°F])
For more details about coolant, contact
any authorized Toyota retailer or Toyota authorized repairer, or any reliable repairer.
■If the coolant level drops within a
short time of replenishing
Visually check the radiator, hoses, power control unit coolant reservoir
caps, drain cock and water pump.
If you cannot find a leak, have any authorized Toyota retailer or Toyota
authorized repairer, or any reliable repairer, test the cap and check for leaks in the cooling system.
Check the radiator and condenser
and clear away any foreign objects.
If either of the above parts is
extremely dirty or you are not sure
of their condition, have your vehicle
inspected by any authorized Toyota
retailer or Toyota authorized
repairer, or any reliable repairer.
WARNING
■When the EV system is hot
Do not remove the power control unit
coolant reservoir caps.
The cooling system may be under pressure and may spray hot coolant if
the cap is removed, causing serious injuries, such as burns.
NOTICE
■When adding coolant
Coolant is neither plain water nor straight antifreeze. The correct mix-
ture of water and antifreeze must be used to provide proper lubrication, corrosion protection and cooling. Be
sure to read the antifreeze or coolant label.
■If you spill coolant
Be sure to wash it off with water to prevent it from damaging parts or paint.
Checking the radiator and
condenser
WARNING
■When the EV system is hot
Do not touch the radiator or con-
denser as they may be hot and cause serious injuries, such as burns.
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7-3. Do-it-yourself maintenance
The coolant level is satisfactory if it
is between the “MAX” and “MIN”
lines on the reservoir when the EV
system is cold.
Reservoir cap
“MAX” line
“MIN” line
If the level is on or below the “MIN” line,
add coolant up to the “MAX” line.
■Coolant selection
In order to ensure maximum perfor-
mance of the traction battery cooling system and limit risks of battery short-circuit and other damage to your vehi-
cle, Toyota recommends using “Toyota Genuine Traction Battery Coolant” or
similar high-quality ethylene glycol-
based, low electric conductivity coolant, non-amine and non-borate coolant with azole additives.
Toyota cannot guarantee that the use of a product other than “Toyota Genuine Traction Battery Coolant” will prevent
risks of battery short-circuit or other damage.
Never use water as it will cause dam-
age.
Do not reuse coolant that has been removed from the radiator.
For more details about coolant, contact any authorized Toyota retailer or Toyota authorized repairer, or any reliable
repairer.
■If the coolant level drops within a short time of replenishing
Visually check the hoses, heater coolant
reservoir caps, drain cock and water pump.
If you cannot find a leak, have any
authorized Toyota retailer or Toyota authorized repairer, or any reliable repairer, test the cap and check for leaks
in the cooling system.
WARNING
■When the electric cooling fan is operating
Do not touch the motor compartment.
With the power switch in ON, the electric cooling fan may automatically
start to run if the air conditioning is on and/or the coolant temperature is high. Be sure the power switch is OFF
when working near the electric cool- ing fan or radiator grille.
Checking the power control
unit coolant
WARNING
■When the heater system is hot
Do not remove the heater coolant res-
ervoir caps.
The heater system may be under pressure and may spray hot coolant if
the cap is removed, causing serious injuries, such as burns.
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7-3. Do-it-yourself maintenance
Maintenance and care
Check the 12-volt battery as fol-
lows.
■12-volt battery exterior
Make sure that the 12-volt battery
terminals are not corroded and that
there are no loose connections,
cracks, or loose clamps.
Terminals
Hold-down clamp
■Checking 12-volt battery fluid
Check that the level is between the
“UPPER LEVEL” and “LOWER
LEVEL” lines.
“UPPER LEVEL” line
“LOWER LEVEL” line
If the fluid level is at or below the
“LOWER LEVEL” line, add distilled
water.
■Adding distilled water
1 Remove the vent plug.
2 Add distilled water.
If the “UPPER LEVEL” cannot be seen,
check the fluid level by looking directly at the cell.
3 Put the vent plug back on and
close it securely.
■Before recharging
When recharging, the 12-volt battery produces hydrogen gas which is flam-mable and explosive. Therefore,
observe the following precautions before recharging:
●If recharging with the 12-volt battery installed on the vehicle, be sure to dis-
NOTICE
■When adding coolant
Coolant is neither plain water nor
straight antifreeze. The correct mix- ture of water and antifreeze must be used to provide proper lubrication,
corrosion protection and cooling. Be sure to read the antifreeze or coolant label.
■If you spill coolant
Be sure to wash it off with water to prevent it from damaging parts or
paint.
Checking the 12-volt battery