Page 337 of 449

337
7
7
When trouble arises
When trouble arises
.7-1. Essential informationEmergency flashers .... 338
If your vehicle has to be stopped in an emergency.................................. 338
If the vehicle is submerged or water on the road is ris-
ing ............................. 339
7-2. Steps to take in an emer- gency
If your vehicle needs to be towed......................... 341
If you think something is wrong ........................ 346
Fuel pump shut off system .................................. 347
If a warning light turns on or a warning buzzer sounds.................................. 348
If a warning message is dis- played........................ 357
If you have a flat tire.... 358
If the engine will not start .................................. 367
If you lose your keys ... 368
If the fuel filler door cannot be opened ................. 369
If the electronic key does not operate properly .. 369
If the vehicle battery is dis- charged ..................... 371
If your vehicle overheats .................................. 374If the vehicle becomes stuck
.................................. 376
Page 338 of 449

3387-1. Essential information
7-1.Essential information
Press the switch.
All the turn signal lights will flash.
To turn them off, press the switch
once again.
■Emergency flashers
If the emergency fl ashers are used
for a long time while the engine is
not operating, the battery may dis-
charge.
1 Steadily step on the brake
pedal with both feet and
firmly depress it.
Do not pump the brake pedal
repeatedly as this will increase the
effort required to slow the vehicle.
2Shift the shift lever to N.
If the shift lever is shifted to N
3 After slowing down, stop the
vehicle in a safe place by the
road.
4 Stop the engine.
If the shift lever cannot be
shifted to N
3 Keep depressing the brake
pedal with both feet to reduce
vehicle speed as much as
possible.
4 To stop the engine, press and
hold the engine switch for 2
consecutive seconds or
Emergency flashers
The emergency flashers are
used to warn other drivers
when the vehicle has to be
stopped on the road due to
a breakdown, etc.
Operating instructions
If your vehicle has to
be stopped in an emer-
gency
Only in an emergency, such
as if it becomes impossible
to stop the vehicle in the
normal way, stop the vehicle
using the following proce-
dure:
Stopping the vehicle
Page 339 of 449

3397-1. Essential information
7
When trouble arises
more, or press it briefly 3
times or more in succession.
5 Stop the vehicle in a safe
place by the road.
If the door can be opened,
open the door and exit the
vehicle.
If the door cannot be opened,
open the window using the
power window switch and
ensure an escape route.
If the window can be opened,
exit the vehicle through the
window.
If the door and window cannot
be opened due to the rising
water, remain calm, wait until
the water level inside the
vehicle rises to the point that
the water pressure inside of
the vehicle equals the water
pressure outside of the vehi-
cle and then open the door
after waiting for the rising
water to enter the vehicle, and
exit the vehicle. When the
WARNING
■If the engine has to be turned
off while driving
Power assist for the brakes and
steering wheel will be lost, making
the brake pedal harder to depress
and the steering wheel heavier to
turn. Decelerate as much as pos-
sible before turning off the engine.
If the vehicle is sub-
merged or water on
the road is rising
This vehicle is not designed
to be able to drive on roads
that are deeply flooded with
water. Do not drive on roads
where the roads may be
submerged or the water
may be rising. It is danger-
ous to remain in the vehicle,
if it anticipated that the vehi-
cle will be flooded or set a
drift. Remain calm and fol-
low the following.
Page 340 of 449
3407-1. Essential information
outside water level exceeds
half the height of the door, the
door cannot be opened from
the inside due to water pres-
sure.
■Water level exceeds the floor
When the water level exceeds the
floor and time has passed, the elec-
trical equipment will get damaged,
the power windows will not operate,
the engine stop, and the vehicle
may not be able to get moving.
■Using an emergency escape
hammer*
Laminated glass is used in the wind-
shield on this vehicle.
Laminated glass cannot be shat-
tered with an emergency hammer
*.
Tempered glass is used in the win-
dows on this vehicle.
*: Contact your Toyota dealer or
aftermarket accessory manufac-
turer for further information about
an emergency hammer.
WARNING
■Caution while driving
Do not drive on roads where the
roads may be submerged or the
water may be rising. Otherwise
the vehicle may be damaged and
cannot move, as well as become
flooded and set a drift, which may
lead to death.
Page 341 of 449

3417-2. Steps to take in an emergency
7
When trouble arises
7-2.Steps to take in an emergency
If your vehicle needs
to be towed
If towing is necessary, we
recommend having your
vehicle towed by your Toy-
ota dealer or commercial
towing service, using a
wheel-lift type truck or flat-
bed truck.
Use a safety chain system
for all towing, and abide by
all state/provincial and local
laws.
If towing your vehicle with a
wheel-lift type truck from
the front, the vehicle's rear
wheels and axles must be in
good conditions. ( P.342)
If they are damaged, use a
towing dolly or flatbed
truck.
WARNING
Observe the following precau-
tions.
Failure to do so m ay result in
death or serious injury.
■When towing the vehicle
Be sure to transp ort the vehicle
with all four wheels raised off the
ground. If the vehicle is towed
with the tires co ntacting the
ground, the drivetrain and related
parts may be damaged or an acci-
dent may occur due to a change
in direction of the vehicle.
■While towing
●When towing using cables or
chains, avoid sudden starts, etc.
which place excessive stress on
the towing eyelets, cables or
chains. The towing eyelets,
cables or chains may become
damaged, broken debris may hit
people, and cause serious dam-
age.
●Do not turn the engine switch
off.
There is a possibility that the
steering wheel is locked and
cannot be operated.
■Installing towing eyelets to
the vehicle
Make sure that towing eyelets are
installed securely.
If not securely installed, towing
eyelets may come loose during
towing.
Page 342 of 449

3427-2. Steps to take in an emergency
The following may indicate a
problem with your transmission.
Contact your Toyota dealer or
commercial towing service
before towing.
The engine is running but the
vehicle does not move.
The vehicle makes an abnor-
mal sound.
From the front
Use a towing dolly under the
rear wheels.
From the rear
WARNING
■After towing
Make sure to remove the towing
eyelet.
If not removed, the SRS airbags
may not deploy correctly if the
vehicle is involved in a frontal col-
lision, or the fuel pump shutoff
system may not operate correctly
if involved in a rear collision.
NOTICE
■To prevent damage to the
vehicle when towing using a
wheel-lift type truck
●Do not tow the vehicle from the
rear when the engine switch is
off. The steering lock mecha-
nism is not strong enough to
hold the front wheels straight.
●When raising the vehicle,
ensure adequate ground clear-
ance for towing at the opposite
end of the raised vehicle. With-
out adequate clearance, the
vehicle could be damaged while
being towed.
■To prevent damage to the
vehicle when towing with a
sling-type truck
Do not tow with a sling-type truck,
either from the front or rear.
■To prevent damage to the
vehicle during emergency
towing
Do not secure cables or chains to
the suspension components.
■When towing down a long
slope
Use a wheel lift-type or flat bed
truck.
If a wheel lift-type or flat bed truck
is not used, the brakes may over-
heat, leading to poor brake perfor-
mance.
Situations when it is nec-
essary to contact dealers
before towing
Towing with a wheel-lift
type truck
Page 343 of 449

3437-2. Steps to take in an emergency
7
When trouble arises
Use a towing dolly under the
front wheels.
When using a flat-bed truck to
transport the vehicle, use tire
strapping belts. Refer to the
owner’s manual of the flat-bed
truck for the tire strapping
method.
In order to suppress vehicle
movement during transporta-
tion, set the parking brake and
turn the engine switch off.
If a tow truck is not available in
an emergency, your vehicle may
be temporarily towed using
cables or chains secured to the
emergency towing eyelets. This
should only be attempted on
hard surfaced roads for at most
19 miles (30 km) at under 18
mph (30 km/h).
A driver must be in the vehicle to steer and operate the brakes.
The vehicle’s wheels, drive train,
axles, steering and brakes must
be in good condition.
For vehicles with an automatic
transmission, only the front tow-
ing eyelets may be used.
To have your vehicle towed by
another vehicle, the towing eye-
let must be installed to your
vehicle. Install the towing eyelet
using the following procedure.
1
Take out the wheel nut
wrench, flathead screwdriver
and towing eyelet. ( P.359)
2 Remove the eyelet cover
using a flathead screwdriver.
To protect the b odywork, place a
rag between the screwdriver and
the vehicle body as shown in the
NOTICE
■Towing with a sling-type truck
Do not tow with a sling-type truck
to prevent body damage.
Using a flatbed truck
Emergency towing
Emergency towing proce-
dure
Page 344 of 449
3447-2. Steps to take in an emergency
illustration.
3Remove the upper cover
from the bumper.
When removing the cover, pull it
toward the center of the vehicle to
remove it.
4Remove the lower cover from
the bumper.
When removing the cover, pull it
upward and then outward to remove it.
5
Insert the towing eyelet into
the hole and tighten partially
by hand.
6 Tighten down the towing eye-
let securely using a wheel nut
wrench or hard metal bar.
7 Securely attach cables or
chains to the towing eyelet.
Take care not to damage the vehi-
cle body.
8Enter the vehicle being towed
and start the engine.
If the engine does not start, turn the