741-3. Emergency assistance
1-3.Emergency assistance
*: If equipped
“SOS” button
LED light indicators
Microphone
“i” button
■Multimedia system screen
As with the “i” button, the “Roadside
Assist” icon displa yed on the home
screen of the mu ltimedia system
can be used to operate Enhanced
Roadside Assistance.
Subscribers have the following
Safety Connect services avail-
able:
Automatic Collision Notifica-
tion
*
Helps drivers receive necessary
response from emergency service
providers. ( P. 7 6 )
*: U.S. Patent No. 7,508,298 B2
Stolen Vehicle Location
Helps drivers in the event of vehicle
theft. ( P. 7 6 )
Emergency Assistance Button
(“SOS” button)
Safety Connect*
Safety Connect is a sub-
scription-based telematics
service that uses Global
Positioning System (GPS)
data and embedded cellular
technology to provide
safety and security features
to subscribers. Safety Con-
nect is supported by Toy-
ota’s designated response
center, which operates 24
hours per day, 7 days per
week.
Safety Connect service is
available by subscription on
select, telematics hard-
ware-equipped vehicles.
By using the Safety Connect
service, you are agreeing to
be bound by the Telematics
Subscription Service Agree-
ment and its Terms and
Conditions, as in effect and
amended from time to time,
a current copy of which is
available at Toyota.com in
the United States and Toy-
ota.ca in Canada. All use of
the Safety Connect service
is subject to such
then-applicable Terms and
Conditions.
System components
Services
A
C
D
751-3. Emergency assistance
1
For safety and security
Connects drivers to response-cen-
ter support. (P. 7 6 )
Enhanced Roadside Assis-
tance (“i” button)
Provides drivers various on-road
assistance. ( P. 7 7 )
After you have signed the
Telematics Subscription Service
Agreement and are enrolled,
you can begin receiving ser-
vices.
A variety of subscription terms
are available for purchase. Con-
tact your Toyota dealer, call the
following appropriate Customer
Experience Center or push the
“SOS” button in your vehicle for
further subscription details.
The United States
1-800-331-4331
Canada
1-888-869-6828
■Safety Connect Services Infor-
mation
●Phone calls using the vehicle’s
Bluetooth® technology will not be
possible when Safety Connect is
active and in use.
●Safety Connect is available begin-
ning Fall 2009 on select Toyota
models (in the contiguous United
States only). Contact with the
Safety Connect response center
is dependent upon the telematics
device being in operative condi-
tion, cellular connection availabil-
ity, and GPS satellite signal
reception, which can limit the abil- ity to reach the response center or
receive emergency service sup-
port. Enrollment and Telematics
Subscription Service Agreement
are required. A variety of subscrip-
tion terms are available; charges
vary by subscription term selected
and location.
●Automatic Collision Notification,
Emergency Assistance and Stolen
Vehicle Location are available in
the United States, including
Hawaii and Alaska, and Canada,
and Enhanced Roadside Assis-
tance are available in the United
States and Canada.
●Automatic Collision Notification,
Emergency Assistance, Stolen
Vehicle and Enhanced Road
Assistance are not available in the
U.S. Virgin Islands.
For vehicles first sold in the U.S.
Virgin Islands, no Safety Connect
services will function in or outside
the U.S. Virgin Islands.
●Safety Connect services are not
subject to section
255 of the Tele-
communications Act and the
device is not TTY compatible.
■Languages
The Safety Connect response cen-
ter will offer suppor t in multiple lan-
guages. The Safety Connect system
will offer voice prompts in English
and French. Please indicate your
language of choice when enrolling.
■When contacting the response
center
You may be unable to contact the
response center if the network is
busy.
When the engine switch is
turned to “ON”, the red indicator
light and green indicator light will
Subscription
Safety Connect LED light
Indicators
761-3. Emergency assistance
illuminate and then turn off.
Then, the green indicator light
will illuminate to indicate that the
service is active.
The following indicator light pat-
terns indicate specific system
usage conditions:
Green indicator light on =
Active service
Green indicator light flashing
= Safety Connect call in pro-
cess
Red indicator light on (except
at vehicle start-up) = System
malfunction (contact your Toy-
ota dealer)
No indicator light (off) =
Safety Connect service not
active
■Automatic Collision Notifi-
cation
In case of either airbag deploy-
ment or severe rear-end colli-
sion, the system is designed to
automatically call the response
center. The responding agent
receives the vehicle’s location
and attempts to speak with the
vehicle occupants to assess the
level of emergency. If the occu-
pants are unable to communi-
cate, the agent automatically
treats the call as an emergency,
contacts the nearest emer-
gency services provider to describe the situation, and
requests that assistance be sent
to the location.
■Stolen Vehicle Location
If your vehicle is stolen, Safety
Connect can work with local
authorities to assist them in
locating and recovering the
vehicle. After filing a police
report, call the Customer Experi-
ence Center at 1-800-331-4331
in the United States or
1-888-869-6828 in Canada, and
follow the prompts for Safety
Connect to initiate this service.
In addition to assisting law
enforcement with recovery of a
stolen vehicle, Safety-Con-
nect-equipped vehicle location
data may, under certain circum-
stances, be shared with third
parties to locate your vehicle.
Further information is available
at Toyota.com in the United
States and Toyota.ca in Canada.
■Emergency Assistance But-
ton (“SOS” button)
In the event of an emergency on
the road, push the “SOS” button
to reach the Safety Connect
response center. The answer-
ing agent will determine your
vehicle’s location, assess the
emergency, and dispatch the
necessary assistance required.
If the “SOS” button is pressed unin-
tentionally, press and hold the
“SOS” button for approximately 2
seconds or more or operate the
Safety Connect services
2996-2. Maintenance
6
Maintenance and care
The OBD system determines
that a problem exists some-
where in the emission control
system. Your vehicle may not
pass the I/M test and may need
to be repaired. Contact your
Toyota dealer to service the
vehicle.
When the battery is discon-
nected or discharged
Readiness codes that are set
during ordinary driving are erased.
Also, depending on your driving
habits, the readiness codes may
not be completely set.
When the fuel tank cap is
loose
The malfunction indicator lamp
comes on indicating a temporary
malfunction and your vehicle may
not pass the I/M test.
The error code in the OBD sys-
tem will not be cleared unless
the vehicle is driven 40 or more
times.
Contact your Toyota dealer to
prepare the vehicle for re-test-
ing.
Emission inspection
and mainte nance (I/M)
programs
Some states have vehicle
emission inspection pro-
grams which include OBD
(On Board Diagnostics)
checks. The OBD system
monitors the operation of
the emission control sys-
tem.
If the malfunc tion indica-
tor lamp comes on
Your vehicle may not pass
the I/M test in the follow-
ing situations:
When the malfunction
indicator lamp still
remains on after several
driving trips
If your vehicle does not
pass the I/M test
3898-1. Specifications
8
Vehicle specifications
●If you use gasohol in your vehicle,
be sure that it has an octane rat-
ing no lower than 91.
●Toyota does not recommend the
use of gasoline co ntaining metha-
nol.
■Non-recommendation of the
use of gasoline containing MMT
Some gasoline contains an octane
enhancing additive called MMT
(Methylcyclopentadienyl Manga-
nese Tricarbonyl).
Toyota does not recommend the use
of gasoline that contains MMT. If
fuel containing MMT is used, your
emission control system may be
adversely affected.
The malfunction indicator lamp on
the instrument cluster may come on.
If this happens, contact your Toyota
dealer for service.
■If your engine knocks
●Consult your Toyota dealer.
●You may occasionally notice light
knocking for a short time while
accelerating or dr iving uphill. This
is normal and there is no need for
concern.
NOTICE
■Notice on fuel quality
●Do not use impro per fuels. If
improper fuels are used, the
engine will be damaged.
●Do not use leaded gasoline.
Leaded gasoline can cause
damage to your vehicle’s
three-way catalytic converters
causing the emission control
system to malfunction.
●Do not use gasoho l other than
the type previously stated.
Other gasohol may cause fuel
system damage or vehicle per-
formance problems.
●Using unleaded gasoline with
an octane number or rating
lower than the level previously
stated may cause persistent
heavy knocking.
At worst, this may lead to
engine damage and will void the
vehicle warranty.
■When refueling with gasohol
Take care not to spill gasohol. It
can damage your vehicle’s paint.
■Fuel-related poor driveability
If poor driveability (poor hot start-
ing, vaporization, engine knock-
ing, etc.) is encountered after
using a different type of fuel, dis-
continue the use of that type of
fuel.