2022 MERCEDES-BENZ GLC SUV Owners Manual


Deactivate the function of the key in
t
hese situations.
or 
Make sure that the key is at a minimum
dis

tance of 3 m away from the vehicle. Observe the notes:
= on w

ashing the vehicle in a car wash
(  page 390)
= on using a high pressure cleaner
( page 392) 
To unlock the vehicle: t
ouch the inner surface
of the door handle. 
To lock the vehicle: t
ouch sensor surface 1
or 2. 
Convenience closing: t
ouch recessed sensor
surface 2 for an extended period.
% Further information on convenience closing
(  pag

e 96). Problems with KEYLESS-GO, troubleshooting
You can no longer lock or unlock the vehicle using
KEYLESS-GO
P

ossible causes:
= The function of the key has been deactivated.
= The key battery is weak or discharged. 
Activate the function of the key ( pag
e 81). 
Check the battery using the indicator lamp
( pag

e 80). 
Replace the key battery, if necessary
( pag
e 82). 
Use the replacement key. 
Use the emergency key to lock or unlock
( pag

e 87). 
Have the vehicle and key checked at a quali-
Ned specialis

t workshop.
There is interference from a powerful radio signal
sour
ce
Possible causes if the function of KEYLESS-GO is
impaired:
= high voltage power lines 86
Opening and closing

=
mobile phones
= electr
onic devices (notebooks, tablets)
= shielding due to metal objects or induction
loops for electrical gate systems or automatic
barriers 
Make sure that there is suPcient dis
tance
between the key and the potential source of
interference. Activating or deactivating the automatic locking
f

eature Multimedia system:
4 © 5
Settings 5
Vehicle
5 Open/close
% The vehicle is locked automatically when the
v
ehicle is switched on and the wheels are
turning faster than walking pace. 
Activate or deactivate Automatic locking.
In the following situations, there is a danger of
being loc
ked out when the function is activated:
= The vehicle is being towed or pushed. =
If t
he vehicle is being tested on a roller dyna-
mometer. Locking/unlocking the vehicle with the emer-
g

ency key Unlocking a
les-hand v
ehicle door with the emer-
gency key element
% If you unlock and open the driver's door with
t
he emergency key, this triggers the burglar
alarm system. 
Remove the emergency key (  pag
e 82). 
Slightly pull and hold door handle 1. Opening and closing
87


Insert emergency key 2 int o the lock cylinder
as shown. 
Turn the 2 emer
gency key anti-clockwise to
1 position. 
Turn the emergency key 2 bac
k to its start-
ing position. 
Remove emergency key 2 and r
elease door
handle 1. Locking the doors

Insert a suitable object, e.g. the emergency
k
ey, into opening 1 on the door lock. 
To lock the les-hand side of t
he vehicle: turn
the emergency key anti-clockwise as far as it
will go. 
To lock the right-hand side of the vehicle: tur
n
the emergency key clockwise as far as it will
go.
If the locked door is then closed, it can no longer
be opened fr
om the outside. Running boards
Notes
Your vehicle is equipped with running boards.
Obser
ve the following instructions for using the
running boards.
Keep the running boards and footwear free of dirt
and step only on the studded area. This will make
your footing safer.
* NOTE Damag
e to the vehicle body or
underbody due to low ground clearance The running boards are attached to the vehicle
body via t
he underbody. This limits the ground
clearance. 
Drive over obstacles, such as kerbs, par-
ticular

ly carefully and slowly. 88
Opening and closing

Load compartment
Opening the tailgate
&
DANGER Risk of poisoning fr om exhaust
gases
Combustion engines emit poisonous exhaust
g
ases, such as carbon monoxide. Exhaust
gases can enter the vehicle interior if the tail-
gate is open when the engine is running, espe-
cially if the vehicle is in motion. 
Always switch oM t
he engine before
opening the tailgate. 
Never drive with the tailgate open. *
NOTE Damag
e to the tailgate caused by
obstacles above the vehicle The tailgate swings rearwards and upwards
when it is opened.

Make sure that there is suPcient space
behind and abo
ve the tailgate. 
If the tailgate is unlocked, pull the tailgate han-
dle and r

elease it again immediately. 
Vehicles with HANDS-FREE ACCESS: mak
e a
kicking movement with your foot below the
bumper ( page 91). 
Pull remote operating switch 1 until t
he tail-
gate opens.
or 
Press and hold the - butt
on on the key. 
If the tailgate has stopped in an intermediate
position, pull it upw
ards. Release it as soon as
it begins to open.
If an obstacle obstructs the tailgate during the
aut
omatic opening process, blockage detection
will stop the tailgate. The automatic blockage
detection function is only an aid. It is not a substi-
tute for your attentiveness. Closing the tailgate
&
WARNING Risk of injur
y from unsecured
items in the vehicle
If objects, luggage or loads are not secured or
no
t secured suPciently, they could slip, tip
over or be thrown around and thereby hit vehi-
cle occupants.
There is a risk of injury, particularly in the
event of sudden braking or a sudden change
in direction. 
Always stow objects in such a way that
t

hey cannot be thrown around. Opening and closing
89


Before the journey, secure objects, lug-
g
age or loads against slipping or tipping
over. Observe the notes on loading the vehicle.
Notes on closing the tailgate:
y
our vehicle is
equipped with automatic key recognition. If a key
belonging to the vehicle is detected in the vehicle,
the tailgate will not be locked.
Note that the tailgate will not be locked in the fol-
lowing situation:
= You have locked the vehicle and close the tail-
gate while a key belonging to the vehicle is
inside the vehicle.
and
= A second key belonging to the vehicle is not
detected outside the vehicle.
Automatic key recognition is only an aid and is not
a substitute for your attentiveness. 
Before locking, ensure that at least one key
belonging t

o the vehicle is outside the vehicle. 
To close the tailgate: pull t
he tailgate down-
wards slightly. Release it as soon as it begins
to close. &
WARNING Risk of becoming tr
apped dur-
ing automatic closing of the tailgate
Parts of the body could become trapped.
Ther
e may be people in the closing area. 
Make sure that nobody is in the vicinity
of t
he closing area during the closing
process.
Use one of the following options to stop the
closing pr
ocess:
= Press the - button on the key.
= Press or pull the remote operating switch
on the driver's door.
= Press the closing or locking button on the
tailgate.
= Pull the tailgate handle. Vehicles with HANDS-FREE ACCESS: it is also
possible t

o stop the closing process by making a
kicking movement below the rear bumper. 
Switch on the power supply or the vehicle. 
Push remote operating switch 1 until t
he tail-
gate is fully closed. 90
Opening and closing


Press closing button 1 on t he tailgate.
Vehicles with KEYLESS-GO 
Press locking button 2 on t
he tailgate.
If a key is detected outside the vehicle, the
tailgate will close and the vehicle will be
locked. 
Press and hold the - butt
on on the key.
The key must be in the vicinity of the vehicle. Vehicles with HANDS-FREE ACCESS 
Make a kicking movement with your foot
belo
w the bumper ( page 91).
Automatic reversing function for the tailgate
The t
ailgate is equipped with automatic blockage
detection with a reversing function. If an obstacle
obstructs the tailgate during the automatic closing
process, it will automatically open again slightly.
Automatic blockage detection with the reversing
function is only an aid and is not a substitute for
your attentiveness. 
During the closing process, make sure that no
body par
ts are in the closing area. &
WARNING Risk of becoming tr
apped
despite reversing function
The reversing function will not react:
= t

o sos, light and thin objects, e.g. Nngers.
= towards the end of the closing procedure.
In these situations in particular, the reversing
function cannot prevent someone being trap-
ped. 
Make sure that no body parts are in the
closing ar

ea.
If someone is trapped, either: = Pr

ess the - button on the key.
= Press or pull the remote operating switch
on the driver's door.
= Press the closing or locking button on the
tailgate.
= Pull the tailgate handle. HANDS-FREE ACCESS function Opening and closing
91

With HANDS-FREE ACCESS you can open, close
or s top the closing process of the tailgate by per-
forming a kicking movement under the rear
bumper.
The kicking movement triggers the opening or
closing process alternately.
Observe the notes when opening (  page 89)
and closing ( page 89) the tailgate. %
Two warning tones sound when the tailgate is
opening or closing. &
WARNING Risk of bur
ns caused by a hot
exhaust system
The vehicle exhaust system can become very
ho
t. If you use HANDS-FREE ACCESS, you
could burn yourself by touching the exhaust
system. 
Always ensure that you only make a kick-
ing mo

vement within the detection range
of the sensors. *
NOTE V
ehicle damage due to uninten-
tional opening of the tailgate or a door =
when using an aut
omatic car wash
= when using a high pressure cleaner 
Deactivate the function of the key in
t

hese situations.
or 
Make sure that the key is at a minimum
dis

tance of 3 m (high-pressure cleaner) or 6 m (automatic car wash) away from
t
he vehicle. When making the kicking movement, make sure
t

hat you are standing Nrmly on the ground. You
could otherwise lose your balance, e.g. on ice.
Observe the following notes: = The key is behind the vehicle.
= Stand at least 30 cm away from the vehicle
while performing the kicking movement.
= Do not come into contact with the bumper
while making the kicking movement.
= Do not carry out the kicking movement too
slowly.
= The kicking movement must be towards the
vehicle and back again. 92
Opening and closing

1
Detection range of the sensors
If several consecutive kicking movements are not
successful, w ait ten seconds.
System limits
The system may be impaired or may not function
in the following cases:
= The sensors are dirty, e.g. due to road salt or
snow.
= The kicking movement is made using a pros-
thetic leg. The tailgate can open or close unintentionally in
t
he following situations:
= A person's arms or legs are moving in the sen-
sor detection range, e.g. when polishing the
vehicle or picking up objects.
= Objects are moved or placed behind the vehi-
cle, e.g. the hose of a fuel dispenser, a charg-
ing cable or luggage
= Clamping straps, tarpaulins or other coverings
are pulled over the bumper.
= A protective mat with a length reaching over
the boot sill down into the detection range of
the sensors is used.
= The protective mat is not secured correctly.
= Work is being done on the trailer hitch, trailers
or rear bicycle racks.
Deactivate the function of the key (  page 81) or
do not carry the key about your person in such
situations. Limiting the opening angle of the tailgate
Activating the opening angle limiter
Y

ou can limit the opening angle of the tailgate in
the top half of its opening range up to a point
shortly before the end position. 
Stop the opening procedure of the tailgate at
t

he desired position. 
Press and hold the closing button on the tail-
g

ate until you hear a short acoustic signal.
The opening angle limiter will be activated. The
tailgate will then stop in the stored position
when opened.
To open the tailgate fully, pull the handle on the
outside of t
he tailgate again aser it has stopped
automatically.
Deactivating the opening angle limiter 
Press and hold the closing button on the tail-
g

ate until two short acoustic signals sound. Opening and closing
93