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SWITCHING TEXT MESSAGE
NOTIFICATION ON AND OFF
iOS
1. Go to the settings menu on your cell
phone.
2. Select Bluetooth®.
3. Select the information icon to the right
of your vehicle.
4. Switch text message notification on or
off.
Android
1. Go to the settings menu on your cell phone.
2. Select
Bluetooth®.
3. Select the profiles option.
4. Select the phone profile.
5. Switch text message notification on or
off.
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CONNECTING A BLUETOOTH®
DEVICE
1. Make sure Bluetooth® is enabled on
your device.
2. Press
Settings on the touchscreen.
3. Press
Connectivity.
4. Press
Bluetooth.
5. Press
Add a Bluetooth Device.
Note: A prompt alerts you to search for your
vehicle on your device.
6. Select your vehicle on your device.
Note: A number appears on your device and
on the touchscreen.
7. Confirm that the number on your device matches the number on the
touchscreen.
Note: The touchscreen indicates that you
have successfully paired your device.
The Bluetooth® word mark and logos are
registered trademarks owned by Bluetooth
SIG, Inc.
and any use of such marks by
Ford Motor Company is under license.
Other trademarks and trade names are
those of their respective owners.
PLAYING MEDIA USING
BLUETOOTH® WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the
safe operation of your vehicle. We
recommend against the use of any hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
Connect your device. Press the audio button on the
feature bar.
Press
Sources.
Press the
Bluetooth® option.
Press to play a track. Press again
to pause the track.
Press to skip to the next track.
Press and hold to fast forward
through the track.
Press once to return to the
beginning of a track. Repeatedly
press to return to previous
tracks.
Press and hold to fast rewind through the
track.
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APP PRECAUTIONS
WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the
safe operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
APP REQUIREMENTS
When you start an app through the system
for the first time, you could be asked to
grant certain permissions. You can review
and change the permissions that you have
granted at any time when your vehicle is
not moving. We recommend that you
check your data plan before using your
apps through the system. Using them
could result in additional charges. We also
recommend that you check the app
provider's terms and conditions and
privacy policy before using their app. Make
sure that you have an active account for
apps that you want to use through the
system. Some apps will work with no
setup. Others require you to configure
some personal settings before you can use
them.
ACCESSING APPS Select the apps option on the
feature bar. ENABLING APPS ON AN IOS
DEVICE Select the apps option on the
feature bar.
1. Select Mobile Apps Help.
2. Follow the instructions to pair and connect your device via Bluetooth® or
with a USB cable.
3. Start the apps on your device that you want to use.
4. Select the app that you want to use on
the touchscreen.
Note: Some apps may run through Apple
CarPlay if it is enabled.
Note: Closing an app on your device will
close it on the touchscreen.
Note: For troubleshooting assistance select
Mobile Apps List under Mobile Apps Help.
ENABLING APPS ON AN
ANDROID DEVICE Select the apps option on the
feature bar.
1. Select Mobile Apps Help.
2. Follow the instructions to pair and connect your device via Bluetooth® or
with a USB cable.
3. Start the apps on your device that you want to use.
4. Select Find Mobile Apps.
5. Select the app that you want to use on
the touchscreen.
Note: Some devices may lose the ability to
play music over USB when Mobile Apps are
enabled.
Note: Some apps may run through Android
Auto if it is enabled.
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Note:
Closing an app on your device will
close it on the touchscreen.
Note: For troubleshooting assistance select
Mobile Apps List under Mobile Apps Help.
SWITCHING APPLE CARPLAY
ON AND OFF
Enabling Apple CarPlay with USB
1. Connect your device to a USB port.
2. Follow the instructions on your device and the touchscreen.
Note: Selecting "Enable Wireless CarPlay"
on your device will prepare the device for
wireless carplay when you re-enter the
vehicle.
Enabling Apple CarPlay with
Wireless
1. Pair your device to Bluetooth®.
2. Follow the instructions on your device and the touchscreen.
Disabling Apple CarPlay Select the settings option on the
feature bar.
1. Press Phone List.
2. Select your device from the list.
3. Press Disable.
Re-Enabling Apple CarPlay Select the settings option on the
feature bar.
1. Press Phone List.
2. Select your device from the list.
3. Press Connect to Apple CarPlay. SWITCHING ANDROID AUTO
ON AND OFF
Enabling Android Auto with USB
(If Equipped)
1. Connect your device to a USB port.
2. Follow the instructions on the
touchscreen.
Note: Certain features of the system are
not available when you are using Android
Auto.
Enabling Android Auto with
Wireless
1. Pair your device to
Bluetooth®.
2. Follow the instructions on your device and the touchscreen.
Note: Certain Android Devices do not
support Android Auto Wireless. Please
check your Android OS version for
compatibility.
Disabling Android Auto Select the settings option on the
feature bar.
1. Press Phone List.
2. Select your device from the list.
3. Press Disable.
Re-Enabling Android Auto Select the settings option on the
feature bar.
1. Press Phone List.
2. Select your device from the list.
3. Press Connect to Android Auto.
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ACCESSING NAVIGATION
Press the button to access
Navigation.
Note: As the driver, be aware of all local
traffic regulations and road attributes, and
operate your vehicle in a safe and legal
manner.
NAVIGATION MAP UPDATES
To update your Map data over Wi-Fi, your
vehicle must be connected to a Wi-Fi
access point. For USB updates and other
details, contact dealers at
1-866-462-8837 in the United States and
Canada, or 01-800-557-5539 in Mexico.
Note: If you find map data errors, you may
report them by going to
www.here.com/mapcreator.
ADJUSTING THE MAP
ZOOMING THE MAP IN AND OUT
You can use pinch gestures to zoom in and
out. Place two fingers on the screen and
move them apart to zoom in. Place two
fingers on the screen and bring them
together to zoom out.
CHANGING THE FORMAT OF THE
MAP Press the Menu button.
1. Press the Map Orientation tile.
2. Select a map orientation. LIVE TRAFFIC
WHAT IS LIVE TRAFFIC
You can observe real-time road congestion
when live traffic is on.
SWITCHING LIVE TRAFFIC ON
AND OFF
Press the Menu button.
1. Press the Traffic on Map tile.
2. Press Traffic on or Traffic Off.
SETTING A DESTINATION
SETTING A DESTINATION USING
THE TEXT ENTRY SCREEN
1. Press the search bar at the top of the screen.
2. Enter your destination using the keyboard.
3. Press Search.
4. Select a destination from the list.
5. Press Start to begin navigation.
SETTING A DESTINATION USING
THE MAP SCREEN
Press and hold on the map to place a pin
at that location. Information about the
location of the pin appears on the screen. Press the button to begin
navigation to the pin.
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SETTING A DESTINATION USING
A PREDICTIVE DESTINATION
Press the predicted destination card on
the screen to navigate to it. These appear
when the navigation system has learned
your driving habits.
SETTING A DESTINATION USING
A RECENT DESTINATION
Press the Menu button.
1. Press the Recents tile.
2. Select a destination from the list.
SETTING A DESTINATION USING
A SAVED DESTINATION Press the Menu button.
1. Press Saved Places.
2. Select a saved destination.
Note: Press the star icon next when viewing
location details to save the location.
SETTING A DESTINATION USING
A POINT OF INTEREST
Press and hold on a point of interest icon
on the map. Information about the location
of the point of interest appears on the
screen. Press the button to begin
navigation to the point of
interest. WAYPOINTS
ADDING A WAYPOINT Press the Add Waypoint button
when in an active navigation
session.
1. Enter your waypoint on the keyboard.
2. Press Search.
3. Select a waypoint from the list.
4. Press Add to Trip.
EDITING WAYPOINTS
1. Press the waypoint you would like to edit.
2. Select an option to reorder or delete the waypoint.
ROUTE GUIDANCE
ADJUSTING THE GUIDANCE
PROMPT VOLUME
Turn the volume control when a guidance
prompt plays to adjust the volume.
REPEATING AN INSTRUCTION
Press the turn indicator to hear the last
voice instruction.
CANCELING ROUTE GUIDANCE Press the button to cancel route
guidance to the selected
location.
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TRAILER TOWING
NAVIGATION
When you have an active subscription and
Trailer Towing Navigation is switched on,
the system will calculate the best route for
trailer towing by avoiding dangerous road
conditions based on the dimensions of your
trailer.
Switching Trailer Towing
Navigation On and Off
1. Press the Navigation button on the
feature bar.
2. Press the
Menu button.
3. Press
Trailer Routing.
4. Switch
Trailer-optimized Routing on
or off.
Entering Trailer Dimensions
1. Press the
Navigation button on the
feature bar.
2. Press the
Menu button.
3. Press
Trailer Routing.
4. Press
Towing Menu.
5. Press
Add Trailer.
6. Follow the instructions on the screen to enter the type and dimensions of the
trailer into the system.
Navigation Alerts
Alerts will appear on the navigation map
while driving. An orange alert triangle
indicates you should proceed with caution.
When not following active guidance to a
destination, a red alert triangle may appear
and indicates you should avoid the road
and find a detour.
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UPDATING THE VEHICLE
SYSTEMS WIRELESSLY
Over-the-Air Updates allow you
to update your vehicle system
software wirelessly. To make
sure you receive all updates, set a recurring
schedule and connect to Wi-Fi. See
Connected Vehicle (page 498). Updates
may take longer if not connected to Wi-Fi,
or may not download at all. Multiple
connections may be required to complete
a download.
Enabling Over-the-Air Updates Press the settings option on the
feature bar.
1. Press the System Update tile.
2. Switch
Automatic Updates on.
Note: Over-the Air Updates are enabled by
default.
Note: If you do not want to receive
Over-the-Air Updates you can turn them
off. You will not be notified of new updates.
Scheduling an Update
Scheduling an update allows you to set a
convenient time for the update to
complete. We recommend updating
overnight when your vehicle is not in use.
Ensure Vehicle Connectivity and Automatic
Over-the-Air Updates are enabled. Once
you complete these steps, your schedule
will be saved for future updates. As long
as an update is not in process you can
adjust your schedule.
Note: Some updates may be applied
outside of your set schedule. Information
about the unscheduled update appears on
the touchscreen after it is applied. Using the Settings Menu Press the settings option on the
feature bar.
1. Press the
System Update tile.
2. Press
Schedule Update.
3. Use the controls to set the time and day of the update.
4. Save the schedule.
Note: You can set the updates to occur at
any time.
Using the Status Bar Icon When an update is available, tap
the notification icon and follow
the prompts on the screen.
Additional Over-the-Air Update icons may
appear on the status bar.
See Status Bar
(page 597).
Applying an Over-the-Air Update
You can see the progress of the update on
the touchscreen. An update cannot be
canceled once it has been started.
During scheduled updates you will not be
able to drive your vehicle, start the vehicle,
use remote controls to lock and unlock the
vehicle. The alarm, central locks, and door
tones are disabled. The electronic door
lock will not function during an update. You
can open the doors using the mechanical
latch if child locks are not on. Pull the
handle until it stops to use the mechanical
latch. Some updates may not allow you to
use your vehicle during the update process.
Note: Some updates can complete in the
background, but more complex updates can
take up to 45 minutes.
Note: Double locking is switched off and
central locking is switched on during and
after an update.
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