Connected Vehicle – Troubleshooting -
Vehicles With: SYNC 3 .........................500
Connected Vehicle - Vehicles With: SYNC 4
What Is a Connected Vehicle .................
502
Connected Vehicle Requirements .......
502
Connected Vehicle Limitations .............
502
Connecting the Vehicle to a Mobile Network .....................................................
502
Connecting the Vehicle to a Wi-Fi Network .....................................................
502
Connected Vehicle – Troubleshooting ........................................................................\
503
Vehicle Wi-Fi Hotspot
Creating a Vehicle Wi-Fi Hotspot ........
506
Changing the Vehicle Wi-Fi Hotspot Name or Password ................................
506
Audio System - Vehicles With: SYNC
General Information .................................
508
Audio Unit .....................................................
508
Digital Radio ..................................................
510
Satellite Radio ..............................................
513
USB Port .........................................................
516
Audio System - Vehicles With: SYNC 3
General Information ....................................
517
Audio Unit .......................................................
517
Digital Radio ..................................................
518
Satellite Radio ..............................................
521
USB Port ........................................................
524
Audio System - Vehicles With: SYNC 4
Audio System Precautions ......................
525
Switching the Audio Unit On and Off ........................................................................\
525 Selecting the Audio Source
....................
525
Playing or Pausing the Audio Source ........................................................................\
525
Adjusting the Volume ................................
525
Switching Shuffle Mode On and Off ........................................................................\
526
Switching Repeat Mode On and Off ........................................................................\
526
Setting a Memory Preset .........................
526
Muting the Audio ........................................
526
Adjusting the Sound Settings ................
526
Setting the Clock and Date .....................
526
AM/FM Radio ................................................
527
Switching the Display On and Off ........
528
Digital Radio .................................................
528
Satellite Radio .............................................
529
Audio System – Troubleshooting .........
532
Identifying the Audio Unit .......................
535
SYNC™
General Information ..................................
536
Using Voice Recognition ...........................
537
Using SYNC™ With Your Phone ...........
539
SYNC™ Applications and Services ......
540
Using SYNC™ With Your Media Player ........................................................................\
542
SYNC™ Troubleshooting ........................
542
SYNC™ 3
General Information ..................................
552
Using Voice Recognition ..........................
554
Entertainment .............................................
560
Climate ...........................................................
570
Phone ..............................................................
572
Navigation .....................................................
574
Apps ................................................................
580
Settings ..........................................................
582
SYNC™ 3 Troubleshooting ....................
584
14
2022 Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 202103, First-Printing Table of Contents
WARNING: Do not connect
wireless plug-in devices to the data link
connector. Unauthorized third parties
could gain access to vehicle data and
impair the performance of safety related
systems. Only allow repair facilities that
follow our service and repair instructions
to connect their equipment to the data
link connector.
We respect your privacy and are
committed to protecting it. The
information contained in this manual was
correct at the time of publication but as
technology rapidly changes, we
recommend that you visit the local Ford
website for the latest information.
Your vehicle has electronic control units
that have data recording functionality and
the ability to permanently or temporarily
store data. This data could include
information on the condition and status of
your vehicle, vehicle maintenance
requirements, events and malfunctions.
The types of data that can be recorded are
described in this section. Some of the data
recorded is stored in event logs or error
logs.
Note: Error logs are reset following a service
or repair.
Note: We may provide information in
response to requests from law enforcement,
other government authorities and third
parties acting with lawful authority or
through a legal process. Such information
could be used by them in legal proceedings.
Data recorded includes, for example:
• Operating states of system
components, for example fuel level,
tire pressure and battery charge level.
• Vehicle and component status, for
example wheel speed, deceleration,
lateral acceleration and seatbelt
status. •
Events or errors in essential systems,
for example headlamps and brakes.
• System responses to driving situations,
for example airbag deployment and
stability control.
• Environmental conditions, for example
temperature.
Some of this data, when used in
combination with other information, for
example an accident report, damage to a
vehicle or eyewitness statements, could
be associated with a specific person.
Services That We Provide
If you use our services, we collect and use
data, for example account information,
vehicle location and driving characteristics,
that could identify you. We transmit this
data through a dedicated, protected
connection. We only collect and use data
to enable your use of our services to which
you have subscribed, with your consent or
where permitted by law. For additional
information, see the terms and conditions
of the services to which you have
subscribed.
For additional information about our
privacy policy, refer to the local Ford
website.
Services That Third Parties
Provide
We recommend that you review the terms
and conditions and data privacy
information for any services equipped with
your vehicle or to which you subscribe. We
take no responsibility for services that third
parties provide.
Where equipped, SiriusXM with 360L may
use the modem. To disable, turn off the
SiriusXM 360L or Vehicle Connectivity
setting. See Enabling and Disabling the
Modem
(page 498).
24
2022 Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 202103, First-Printing Data Privacy
Note:
Event data recorder data is recorded
by your vehicle only if a non-trivial crash
situation occurs; no data is recorded by the
event data recorder under normal driving
conditions and no personal data or
information (for example name, gender,
age, and crash location) is recorded.
However, parties, such as law enforcement,
could combine the event data recorder data
with the type of personally identifying data
routinely acquired during a crash
investigation.
To read data recorded by an event data
recorder, special equipment is required,
and access to the vehicle or the event data
recorder is needed. In addition to the
vehicle manufacturer, other parties, such
as law enforcement, that have such special
equipment, can read the information if they
have access to the vehicle or the event
data recorder.
SETTINGS DATA
Your vehicle has electronic control units
that have the ability to store data based
on your personalized settings. The data is
stored locally in the vehicle or on devices
that you connect to it, for example, a USB
drive or digital music player. You can delete
some of this data and also choose whether
to share it through the services to which
you subscribe. See Settings (page 582).
Comfort and Convenience Data
Data recorded includes, for example:
• Seat and steering wheel position.
• Climate control settings.
• Radio presets. Entertainment Data
Data recorded includes, for example:
•
Music, videos or album art.
• Contacts and corresponding address
book entries.
• Navigation destinations.
CONNECTED VEHICLE DATA The modem has a SIM. The
modem was enabled when your
vehicle was built and periodically
sends messages to stay connected to the
cell phone network, receive automatic
software updates and send vehicle-related
information to us, for example diagnostic
information. These messages could
include information that identifies your
vehicle, the SIM and the electronic serial
number of the modem. Cell phone network
service providers could have access to
additional information, for example cell
phone network tower identification. For
additional information about our privacy
policy, visit
www .For dC onne c t e d . c om or
refer to your local Ford website.
Note: The modem continues to send this
information unless you disable the modem
or stop the modem from sharing vehicle
data by changing the modem settings.
See
Connected Vehicle (page 502).
Note: The service can be unavailable or
interrupted for a number of reasons, for
example environmental or topographical
conditions and data plan coverage.
Note: To find out if your vehicle has a
modem, visit
www .For dC onne c t e d . c om .
26
2022 Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 202103, First-Printing Data Privacy
MOBILE DEVICE DATA -
VEHICLES WITH: SYNC 3
If you connect a mobile device to your
vehicle, you can display data from your
device on the touchscreen for example,
music and album art. You can share your
vehicle data with mobile apps on your
device through the system. See App
Precautions (page 608).
The mobile apps function operates by your
connected device sending data to us in the
United States. The data is encrypted and
includes, for example, the vehicle
identification number of your vehicle, the
SYNC module serial number, odometer,
enabled apps, usage statistics and
debugging information. We retain it only
as long as necessary to provide the service,
to troubleshoot, for continuous
improvement and to offer you products
and services that may be of interest to you
according to your preferences and where
allowed by law.
If you connect a cell phone to the system,
the system creates a profile that links to
that cell phone. The cell phone profile
enables more mobile features and efficient
operation. The profile contains, for
example data from your phonebook, read
and unread text messages and call history,
including history of calls when your cell
phone was not connected to the system.
If you connect a media device, the system
creates and retains a media device index
of supported media content. The system
also records a short diagnostic log of
approximately 10 minutes of all recent
system activity. The cell phone profile, media device index
and diagnostic log remain in your vehicle
unless you delete them and are generally
accessible only in your vehicle when you
connect your cell phone or media device.
If you no longer plan to use the system or
your vehicle, we recommend you use the
master reset function to erase the stored
information. See
Settings (page 582).
System data cannot be accessed without
special equipment and access to your
vehicle's module.
For additional information about our
privacy policy, refer to the local Ford
website.
Note: To find out if your vehicle has
connectivity technology, visit
www .For dC onne c t e d . c om .
MOBILE DEVICE DATA -
VEHICLES WITH: SYNC 4
If you connect a mobile device to your
vehicle, you can display data from your
device on the touchscreen for example,
music and album art. You can share your
vehicle data with mobile apps on your
device through the system. See
App
Requirements (page 608).
The mobile apps function operates by your
connected device sending data to us in the
United States. The data is encrypted and
includes, for example, the vehicle
identification number of your vehicle, the
SYNC module serial number, odometer,
enabled apps, usage statistics and
debugging information. We retain it only
as long as necessary to provide the service,
to troubleshoot, for continuous
improvement and to offer you products
and services that may be of interest to you
according to your preferences and where
allowed by law.
27
2022 Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 202103, First-Printing Data Privacy
If you connect a cell phone to the system,
the system creates a profile that links to
that cell phone. The cell phone profile
enables more mobile features and efficient
operation. The profile contains, for
example data from your phonebook, read
and unread text messages and call history,
including history of calls when your cell
phone was not connected to the system.
If you connect a media device, the system
creates and retains a media device index
of supported media content. The system
also records a short diagnostic log of
approximately 10 minutes of all recent
system activity.
The cell phone profile, media device index
and diagnostic log remain in your vehicle
unless you delete them and are generally
accessible only in your vehicle when you
connect your cell phone or media device.
If you no longer plan to use the system or
your vehicle, we recommend you use the
master reset function to erase the stored
information. See Performing a Master
Reset (page 614).
System data cannot be accessed without
special equipment and access to your
vehicle's module.
For additional information about our
privacy policy, refer to the local Ford
website.
Note: To find out if your vehicle has
connectivity technology, visit
www .For dC onne c t e d . c om .
EMERGENCY CALL SYSTEM
DATA
When the emergency call system is active,
it may disclose to emergency services that
your vehicle has been in a crash involving
the deployment of an airbag or activation
of the fuel pump shut-off. Certain versions
or updates to the emergency call system
may also be capable of electronically or verbally disclosing to emergency services
operators your vehicle location or other
details about your vehicle or crash to assist
emergency services operators to provide
the most appropriate emergency services.
If you do not want to disclose this
information, do not activate the emergency
call system.
Note:
You cannot deactivate emergency
call systems that are required by law.
28
2022 Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 202103, First-Printing Data Privacy
3.
Replace the coolant reservoir cap. Turn
the cap clockwise until it contacts the
hard stop.
4. Check the coolant level in the coolant reservoir the next few times you drive
your vehicle. If necessary, repeat step
2.
If you have to add more than 1.1 qt (1 L) of
engine coolant per month, have your
vehicle checked as soon as possible.
Operating an engine with a low level of
coolant can result in engine overheating
and possible engine damage.
In case of emergency, you can add a large
amount of water without engine coolant
in order to reach a vehicle service location.
Service your vehicle as soon as possible.
Water alone, without engine coolant, can
cause engine damage from corrosion,
overheating or freezing.
Do not use the following as a coolant
substitute, as they can cause engine
damage from overheating or freezing:
• Alcohol.
• Methanol.
• Brine.
• Any coolant mixed with alcohol or
methanol antifreeze.
Do not add extra inhibitors or additives to
the coolant. These can be harmful and
compromise the corrosion protection of
the coolant.
Severe Climates
If you drive in extremely cold climates, you
may need to increase the coolant
concentration above 50%.
Note: A coolant concentration of 60%
provides improved freeze point protection.
Coolant concentrations above 60%
decrease the overheat protection
characteristics of the coolant and could
cause engine damage. If you drive in extremely hot climates, you
may need to decrease the coolant
concentration to 40%.
Note:
A coolant concentration of 40%
provides improved overheat protection.
Coolant concentrations below 40%
decrease the overheat and corrosion
protection characteristics of the coolant and
could cause engine damage.
Coolant Change
Change the coolant at specific mileage
intervals. Refer to the scheduled
maintenance information. See
Normal
Scheduled Maintenance (page 628).
Note: Dispose of used coolant in the
appropriate manner.
Follow your community's regulations and
standards for recycling and disposing of
automotive fluids.
Fail-Safe Cooling
Fail-safe cooling allows you to temporarily
drive your vehicle before any incremental
component damage occurs. The fail-safe
distance depends on ambient
temperature, vehicle load and terrain.
How Fail-Safe Cooling Works If the engine begins to overheat,
the coolant temperature gauge
moves toward the red zone:
A warning lamp illuminates and
a message may appear in the
information display.
If the engine reaches a preset
over-temperature condition, the engine
automatically switches to alternating
cylinder operation. Each disabled cylinder
acts as an air pump and cools the engine.
403
2022 Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 202103, First-Printing Maintenance
2. Remove the clips (x3) that secure the
air filter housing cover. Remove the air
filter housing cover. Disconnect and
pull the air intake tube away, as
needed. 3.
Remove the air filter element from the
air filter housing.
4. Remove the auxiliary foam filter from the air filter housing, if required. 5. To install, reverse the removal
procedure. You can oscillate the
housing cover slightly left to right to
assist with installation as needed, until
positioned such that all three clips can
be re-engaged.
After operating your vehicle during heavy
snowfall or extreme rain, do the following:
• Snow: At the earliest opportunity, open
the hood, clear any snow and ice from
the air filter housing inlet and reset the
air filter restriction gauge.
• Extreme rain: The air filter element
dries out after approximately 15– 30
minutes of driving at highway speeds.
At the earliest opportunity, open the
hood and reset the air filter restriction
gauge.
Note: Do not remove the foam filter.
ENGINE AIR FILTER - INFORMATION MESSAGES Action
Message
Indicates the engine air filter is performing as expected.
Filter OK
Indicates that there is a higher than expected restriction
across the engine air filter, which could represent an air filter at full useful life or a filter with an obstruction.
When this displays, inspect the engine air filter and replace if necessary.
After the inspection or engine air filter replacement, you must reset the system in order to change the status from Check Filter to Filter OK.
Check Filter See Manual
Indicates that there is an error within the electronic air filtermaintenance minder system requiring service.
System Fault See Manual
406
2022 Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 202103, First-Printing MaintenanceE310319
Note:
If the system does not enter
reset mode, try again starting at
Step 2. If after repeated attempts
to enter the reset mode, the horn
does not sound, the system
indicator does not flash and no
message shows in the information
display, contact your authorized
dealer.
5. Remove the valve cap from the
valve stem on the left front tire.
Decrease the air pressure until
the horn sounds.
Note: The single horn tone
confirms that the sensor
identification code has been
learned by the module for this
position. If the horn sounds twice,
the reset procedure was
unsuccessful, and you must repeat
it.
6. Remove the valve cap from the
valve stem on the right front
tire. Decrease the air pressure
until the horn sounds.
7. Repeat the previous step on the right rear tire and then on
the left rear tire.
8. Switch the ignition off.
Note: If the horn sounds twice
again after switching the ignition
off, and repeating the procedure,
contact your authorized dealer and
have your vehicle checked as soon
as possible.
9. Set all four tires to the
recommended air pressure as
indicated on the Safety
Compliance Certification Label. Trailer Tire Pressure
Monitoring System (If Equipped)
Note: Additional equipment may
be required for your vehicle to
support trailer tire pressure and
temperature monitoring. See your
authorized dealer for more
information.
Note: The trailer tire pressure
monitoring system is not a
substitute for proper tire
maintenance. It is your
responsibility to maintain correct
tire pressures at all times.
Note: If a trailer tire is repaired,
replaced or broken down for
service, the screw and valve on the
trailer tire pressure sensor should
be replaced. See your authorized
dealer for details. The trailer tire pressure monitoring
system is an added safety feature
that allows you to view your trailer
tire pressures and temperatures
through the information display.
See
Tire Pressure Monitoring
System – Information
Messages
(page 454). Tire
451
2022 Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 202103, First-Printing Tire Pressure Monitoring System
(If Equipped)E235807