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Center Display Overview -
Vehicles With: SYNC 4
Center Display Precautions ....................597
Center Display Limitations ......................
597
Status Bar ......................................................
597
Feature Bar ...................................................
598
Information On Demand Screen ..........
599
Voice Interaction - Vehicles With: SYNC 4
What is Voice Interaction .......................
600
Setting the Wake Word ...........................
600
Beginning a Voice Interaction ...............
600
Voice Interaction Examples ...................
600
Phone - Vehicles With: SYNC 4
Phone Precautions ....................................
602
Connecting Your Phone ...........................
602
Phone Menu .................................................
602
Making and Receiving a Phone Call ....
604
Sending and Receiving a Text Message .......................................................................
605
Switching Text Message Notification On and Off ......................................................
606
Bluetooth® - Vehicles With: SYNC 4
Connecting a Bluetooth® Device .........
607
Playing Media Using Bluetooth® .........
607
Apps - Vehicles With: SYNC 4
App Precautions ........................................
608
App Requirements ....................................
608
Accessing Apps ..........................................
608
Enabling Apps on an iOS Device .........
608
Enabling Apps on an Android Device .......................................................................
608
Switching Apple CarPlay On and Off .......................................................................
609 Switching Android Auto On and Off
....
609
Navigation - Vehicles With: SYNC 4
Accessing Navigation ................................
610
Navigation Map Updates .........................
610
Adjusting the Map .......................................
610
Live Traffic .....................................................
610
Setting a Destination .................................
610
Waypoints .......................................................
611
Route Guidance ............................................
611
Trailer Towing Navigation .........................
612
Vehicle System Updates - Vehicles With: SYNC 4
Updating the Vehicle Systems Wirelessly ........................................................................\
.
613
Performing a Master Reset ......................
614
Accessories
Accessories ....................................................
615
Auxiliary Switches .......................................
616
Auxiliary Switches
What Are the Auxiliary Switches ...........
618
Locating the Auxiliary Switches ............
618
Locating the Auxiliary Switch Wiring ........................................................................\
618
Identifying the Auxiliary Switch Wiring ........................................................................\
619
Ford Protect
What Is Ford Protect .................................
620
Scheduled Maintenance
General Maintenance Information .......
622
Normal Scheduled Maintenance - Diesel ........................................................................\
625
Normal Scheduled Maintenance - Gasoline .....................................................
628
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2022 Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 202103, First-Printing Table of Contents

WHAT IS 911 ASSIST
911 Assist is a SYNC system feature that
can call for help.
For more information, visit
www
. o wner .f or d . c om .
HOW DOES 911 ASSIST WORK
If a crash deploys an airbag, excluding knee
airbags and rear inflatable seatbelts, or
activates the fuel pump shut-off, your
vehicle may be able to contact emergency
services by dialing 911 through a paired and
connected Bluetooth®-enabled phone.
Not all crashes will deploy an airbag or
activate the fuel pump shut-off. If a
connected cell phone sustains damage or
loses its connection to SYNC during a
crash, SYNC will search for and try to
connect to a previously paired cell phone.
SYNC will then attempt to call the
emergency services.
Before making the call:
• SYNC provides about 10 seconds to
cancel the call. If you fail to cancel the
call, SYNC attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel."
If you do not cancel the call and SYNC
makes a successful call a pre-recorded
message plays for the 911 operator. The
occupants in your vehicle are able to talk
with the operator. Be prepared to provide
your name, phone number and location
immediately because not all 911 systems
are capable of receiving this information
electronically.
During an emergency call the system
transmits vehicle data to the emergency
service. EMERGENCY CALL
REQUIREMENTS WARNING:
Do not wait for 911
Assist to make an emergency call if you
can do it yourself. Dial emergency
services immediately to avoid delayed
response time which could increase the
risk of serious injury or death after a
crash. If you do not hear 911 Assist within
five seconds of the crash, the system or
phone may be damaged or
non-functional. WARNING:
Always place your
phone in a secure location in your vehicle
so it does not become a projectile or get
damaged in a crash. Failure to do so may
cause serious injury to someone or
damage the phone which could prevent
911 Assist from working properly. WARNING:
Unless the 911 Assist
setting is set on before a crash, the
system will not dial for help which could
delay response time, potentially
increasing the risk of serious injury or
death after a crash.
• SYNC is powered and working properly
at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
before the incident.
• You must pair and connect a
Bluetooth®
enabled and compatible
cell phone to SYNC.
• A connected
Bluetooth® enabled
phone must have the ability to make
and maintain an outgoing call at the
time of the incident.
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•
A connected Bluetooth® enabled
phone must have adequate network
coverage, battery power and signal
strength.
• The vehicle must have battery power
and be located in the U.S., Canada or
in a territory in which 911 is the
emergency number.
Note: If any user sets 911 Assist to on or off,
that setting applies for all paired phones. If
911 Assist is off and the phone connected
to SYNC, an icon displays on the status bar.
Note: Every phone operates differently.
While SYNC 911 Assist works with most
cellular phones, some may have trouble
using this feature.
Privacy Notice
When you switch on 911 Assist, it may
disclose to emergency services that your
vehicle has been in a crash involving the
deployment of an airbag or activation of
the fuel pump shut-off. Certain versions or
updates to 911 Assist may also be capable
of electronically or verbally disclosing to
911 operators your vehicle location or other
details about your vehicle or crash to assist
911 operators to provide the most
appropriate emergency services. If you do
not want to disclose this information, do
not switch the feature on.
EMERGENCY CALL
LIMITATIONS
The SYNC 911 Assist feature only operates
in the U.S., Canada or in a territory in which
911 is the emergency number. The following
are limitations of this feature: •
Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phone(s) thrown from your vehicle
are the ones paired and connected to
the system.
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2022 Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 202103, First-Printing 911 Assist

Note:
The diesel exhaust fluid tank has a
blue filler cap.
3. Fully insert the diesel exhaust fluid pump nozzle. 4.
Operate the diesel exhaust fluid pump
nozzle within the area shown.
Note: The pump nozzle shuts off when the
tank is full.
5. Slightly raise the diesel exhaust fluid pump nozzle and then slowly remove
it.
6. Replace the diesel exhaust fluid tank filler cap. Turn it clockwise until you
feel a strong resistance and it clicks.
FILLING THE SELECTIVE
CATALYTIC REDUCTION SYSTEM
TANK USING A PORTABLE
CONTAINER
The following procedure applies to
Motorcraft diesel exhaust fluid or similar
fluid containers. Follow the
manufacturer's instructions.
1. Fully open the fuel filler door.
2. Remove the diesel exhaust fluid container cap.
3. Place the spout on to the container and
tighten it until you feel a strong
resistance. 4. Remove the diesel exhaust fluid tank
filler cap.
Note: The diesel exhaust fluid tank has a
blue filler cap.
5. Insert the spout into the filler neck until
the seal on the spout fully seats.
6. Pour the fluid into the tank.
Note: The fluid stops flowing when the tank
is full.
7. Return the container to the vertical position slightly below the diesel
exhaust fluid filler neck.
8. Allow any fluid remaining in the spout to drain back into the container.
9. Remove the spout from the diesel exhaust fluid filler neck.
10. Replace the diesel exhaust fluid tank
cap. Turn it clockwise until you feel
a strong resistance and it clicks.
11. Remove the spout from the diesel exhaust fluid container and replace
the cap.
Note: If there is diesel exhaust fluid left in
the container retain it for later use. The
spout is reusable. Wash the spout with
clean water prior to storage. Do not use the
diesel exhaust fluid spout with any other
fluid.
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CLEANING PRODUCTS
Materials
For best results, use the following products
or products of equivalent quality:
For additional information and assistance,
we recommend that you contact an
authorized dealer. Specification
Name
Motorcraft® Bug and Tar Remover, ZC-42 (U.S. & Canada) ESR-M5B194-B
Motorcraft® Custom Bright Metal Cleaner, ZC-15 (U.S. & Canada)
ESR-M14P4-A
Motorcraft® Detail Wash, ZC-3-A (U.S. & Canada)
ESR-M14P3-A
Motorcraft® Engine Shampoo and Degreaser, ZC-20 (U.S.)
Motorcraft® Engine Shampoo, CXC-66-A (Canada)
Motorcraft® Premium Leather and Vinyl Cleaner, ZC-56 (U.S. &
Canada)
Motorcraft® Multi-Purpose Cleaner, CXC-101 (Canada)
WSS-M14P19-A
Motorcraft® Premium Windshield Wash Concentrate with
Bitterant, ZC-32-B2 (U.S.)
WSS-M14P19-A
Motorcraft® Premium Quality Windshield Washer Fluid, CXC-37-
F/M (Canada)
Motorcraft® Professional Strength Carpet & Upholstery Cleaner,
ZC-54 (U.S. & Canada)
ESR-M14P5-A
Motorcraft® Premium Glass Cleaner, CXC-100 (Canada)
Motorcraft® Spot and Stain Remover, ZC-14 (U.S.)
ESR-M14P5-A
Motorcraft® Ultra-Clear Spray Glass Cleaner, ZC-23 (U.S.)
Motorcraft® Wheel and Tire Cleaner, ZC-37-A (U.S. & Canada)
CLEANING THE EXTERIOR
CLEANING THE EXTERIOR
PRECAUTIONS
Immediately remove fuel spillages, AdBlue
residuals, bird droppings, insect deposits
and road tar. These may cause damage to
your vehicle ’s paintwork or trim over time. Remove any exterior accessories, for
example antennas, before entering a car
wash.
CLEANING HEADLAMPS AND
REAR LAMPS
We recommend that you only use cold or
lukewarm water containing car shampoo
to clean the headlamps and the rear
lamps.
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2022 Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 202103, First-Printing Vehicle Care

GENERAL INFORMATION
SYNC is an in-vehicle communications
system that works with your Bluetooth
enabled cellular phone and portable media
player. This allows you to:
•
Make and receive calls.
• Access and play music from your
portable music player.
• Use 911 Assist or Emergency Assistance
and applications via SYNC AppLink. *
• Access phonebook contacts and music
using voice commands.
• Stream music from your connected
phone.
• Text message.
• Use the advanced voice recognition
system.
• Charge your USB device (if your device
supports this).
* These features are not available in all
markets and may require activation.
Available AppLink enabled apps vary by
market.
Make sure that you review your device's
manual before using it with SYNC.
Support
SYNC support is available at your regional
Ford website. See SYNC™
Troubleshooting (page 542).
SYNC Owner Account
Why do I need a SYNC owner account?
• Essential for keeping up with the latest
software downloads available for
SYNC.
• Access to customer support for any
questions you may have. Driving Restrictions
For your safety, certain features are
speed-dependent and restricted when your
vehicle is traveling over
3 mph (5 km/h).
Safety Information WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the
safe operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
When using SYNC:
• Do not operate playing devices if the
power cords or cables are broken, split
or damaged. Place cords and cables
out of the way, so they do not interfere
with the operation of pedals, seats,
compartments or safe driving abilities.
• Do not leave playing devices in your
vehicle during extreme conditions as it
could cause them damage. See your
device's manual for further information.
• Do not attempt to service or repair the
system. See an authorized dealer.
Privacy Information
When a cellular phone is connected to
SYNC, the system creates a profile within
your vehicle that is linked to that cellular
phone. This profile is created in order to
offer you more cellular features and to
operate more efficiently. Among other
things, this profile may contain data about
your cellular phone book, text messages
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2022 Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 202103, First-Printing SYNC™

USING SYNC™ WITH YOUR
PHONE
Hands-free calling is one of the main
features of SYNC. While the system
supports a variety of features, many are
dependent on your cellular phone's
functionality. At a minimum, most cellular
phones with Bluetooth wireless technology
support the following functions:
•
Answering an incoming call.
• Ending a call.
• Dialing a number.
• Redialing.
• Call waiting notification.
• Caller identification.
Other features, such as text messaging
using Bluetooth® and automatic
phonebook download, are
phone-dependent features.
Pairing a Phone
Wirelessly pairing your phone with SYNC
allows you to make and receive hands-free
calls.
Note: Make sure to switch on the ignition
and the radio. Shift the transmission into
park (P) for automatic transmission or
neutral (N) for manual transmission.
Using the Audio System
Note: To scroll through the menus, press
the up and down arrows on your audio
system.
1. Make sure to switch on your phone's Bluetooth® feature before starting the
search. See your device's manual if
necessary.
2. Press the
Settings button.
3. Select Bluetooth from the menu.
4. Press the
OK button. 5. Select the option to add. This starts
the pairing process.
6. When a message to begin pairing appears in the center display, search
for SYNC on your device.
Depending on your phone's capability and
your market, the system may prompt you
with questions, such as setting the current
phone as the primary phone and
downloading your phonebook.
Using Voice Commands Make sure to switch on your
phone's
Bluetooth® feature
before starting the search. See
your device's manual if necessary.
Press the voice button and when
prompted say: Action and Descrip-
tion
Voice Command
Follow the instruc-
tions on the center
display.
Pair Phone
Phone Voice Commands Press the voice button. You can
do things like place a phone call
and access text messages.
When prompted, say a command. See the
following table for examples of
commands. Voice Command
___ List of Commands
Help
Call ___
Dial ___
Text Messages
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2022 Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 202103, First-Printing SYNC™E142599 E142599

__ is a dynamic listing, meaning that it
could be the name of anything, such as a
contact or phone number.
Phone Controls
Use the phone buttons on your steering
wheel to answer, reject, or hang up a call.
Accessing Features through the
Phone Menu
You can access your call history,
phonebook, sent text messages, as well
as access phone and system settings.
1. Press the PHONE button to enter the
phone menu.
2. Scroll through the menu to view contacts, text messages, and the
phone dialer.
SYNC™ APPLICATIONS AND
SERVICES
• SYNC AppLink: Allows you to connect
to and use certain applications (if your
phone is compatible).
These features may require activation.
Available AppLink enabled apps vary by
market.
SYNC Mobile Apps
The system enables voice and steering
wheel control of SYNC AppLink enabled
smartphone apps. When an app is running
through AppLink, you can control main
features of the app through voice
commands and steering wheel controls. Note:
You must pair and connect your
smartphone to SYNC to access AppLink.
Note: Android users need to connect the
phone to SYNC using
Bluetooth®.
Note: For information on available apps,
supported smartphone devices and
troubleshooting tips please visit the Ford
website.
Note: Availability of SYNC AppLink enabled
Apps will vary by region.
Note: Make sure you have an active account
for the app that you have downloaded.
Some apps work automatically with no
setup. Other apps want you to configure
your personal settings and personalize your
experience by creating stations or favorites.
We recommend you do this at home or
outside of your vehicle.
To Access Using the SYNC Menu
Press the Mobile Apps button to access
the menu on-screen. Then select: Action and Description
Menu
Item
Scroll through the list of
available applications and
select a particular app.
Find
Mobile
Apps
Note: If you cannot find a compatible SYNC
AppLink app, make sure the required app is
running on the mobile device.
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2022 Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 202103, First-Printing SYNC™