Tire Repair
Like any other Goodyear or Dunlop
speed-rated, high-performance tire, the
Goodyear or Dunlop Run-Flat tire may be
repaired to correct a puncture in the
tread, but PROPER MATERIALS AND
PROCEDURES MUST BE USED. Contact
a Goodyear or Dunlop Run-Flat service
facility for information on proper repairs.
For the location of the nearest facility,
call 1-800-GOODYEAR
(1-800-466-3932).
WARNING!
Goodyear and Dunlop Run-Flat
tires are designed for use only on
certain original equipment wheels
supplied with a properly operating
low tire pressure-monitoring
system. If applied to a vehicle
without a properly operating low
tire pressure-monitoring system,
the tires may fail when operated in
an underinflated condition,
resulting in loss of vehicle control
and possible serious injury or
death. Application of these tires to
a vehicle not equipped with
specified operational low tire
pressure-monitoring system
constitutes improper and unsafe
use of this product.
FOR SERVICE ASSISTANCE
OR INFORMATION, FIRST
CONTACT THE NEAREST
GOODYEAR OR DUNLOP
RETAILER
For assistance in locating the nearest
Goodyear or Dunlop retailer:1. Look in the Yellow Pages under Tire Dealers – New.
2. Go to www.goodyear.com for U.S. or www.goodyear.ca for Canada.
For Dunlop tires, go to
www.dunloptires.com for U.S. &
Canada.
If additional assistance is required,
call the Customer Assistance Center at
1-800-321-2136 for U.S. or
1-800-387-3288 for Canada.
Or write to:
Customer Assistance Center
Dept 728
200 Innovation Way
Akron, OH 44316-0001
Goodyear & Dunlop
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FOR ORIGINAL EQUIPMENT
PASSENGER CAR AND LIGHT
TRUCK TIRES (INCLUDING
TEMPORARY TIRE)
WHAT IS COVERED AND FOR
HOW LONG
Hankook warrants that a tire
manufactured by Hankook and equipped
originally on the vehicle is free from
defects in materials or workmanship in
normal use for the life of the original
usable tread. The life of the original
usable tread ends when the tire tread has
been worn down with only 2/32”
(1.6 mm) remaining, at which point the
tire is considered to be fully worn out.
PASSENGER CAR AND LIGHT
TRUCK TIRES
A. Free replacementIf Hankook Radial Passenger &
Light Truck Tires fail as a result of
defect in material and/or
workmanship within the first 25%
of treadwear, the tire will be
replaced with a new, comparable
Hankook tire at no charge including
mounting and balancing charges. B. Prorated replacement
Tires not qualifying for free
replacement will be allowed a credit
toward purchase of a new,
comparable Hankook Tire Based
upon the amount of tread actually
worn. The cost of mounting,
balancing and any other service
charges of Applicable taxes shall be
paid by the user. Otherwise
adjustment for compensation will be
made on a prorated basis calculated
by multiplying the actual dealer
selling price by the percentage of
remaining usable tread depth.
HANKOOK TEMPORARY TIRE
A.A Temporary tire weighs less and
provides more trunk storage space
than a conventional tire. To conserve
tire tread life, temporary tire should
be returned to the trunk as soon as it
is convenient to have your standard
tire repaired or replaced.
B.If Hankook Temporary Tire fails as a
result of defect in materials and/or
workmanship during the first 50% of
usable treadwear, the tire will be
replaced with a new, comparable tire
at no charge including mounting
charge. No adjustment will be made
for tires that are worn more than
50%.
Hankook
30
WHAT IS NOT COVERED BY
THE WARRANTY
NON ADJUSTABLE
CONDITIONS
This limited warranty does not apply to
tires which are being serviced under the
following conditions:
A. Irregular wear or tire damage dueto:
– Road hazards such as punctures, cuts, snags, scuffs, carcass
bruises or impact breaks.
– Fire, wreck or collision.
– Improper inflation, overloading, high speed spinning, improper
mounting or demounting,
running flat, racing, vandalism,
willful damage or abuse.
– Misalignment, wheel imbalance, defective brakes or shock
absorber, use of tire chains.
– Any tire which has failed as a result of adding materials (e.g.
tire fillers, sealant, or balancing
substances).
– Mechanical failure or design of vehicle.
B. Tires fitted to anything other than the original vehicles.
C. Tire worn beyond treadwear indicator (2/32” [1.6 mm] of tread
remaining).
D. Tire presented by other than the actual owner-user. E. Tire branded “NA” (meaning no
adjustment) or “blem” (meaning
blemished).
F. Loss of time inconvenience, loss of use of the vehicle or consequential
damage.
G. Ride disturbance caused by damaged wheels or after
free-replacement conditions.
H. Tire with weather cracking which was purchased more than four
years prior to presentation for
adjustment.
GENERAL EXCLUSIONS
A. No Hankook Tire employee, retaileror dealer has the authority to make
any warranty, representation,
promise or agreement on behalf of
Hankook Tire except as stated in
this policy.
B. Tires used in racing related activities or competitive events are not
covered by this warranty.
C. Limitation of remedy: to the extent permitted by law, Hankook
disclaims liability for all
consequential and incidental
damages. Some provinces and
states do not allow the exclusion or
limitation of incidental or
consequential damages, so the
above limitation or exclusion may
not apply to you. This warranty
gives you specific legal rights, and
you may also have the rights which
vary from province in Canada, and
from state to state in the U.S.A.
Hankook
31
HANKOOK’S OBLIGATIONS
Replacement qualifying under this
warranty will be made by a participating
Hankook Dealer or a participating Car
Dealer.
OWNER’S OBLIGATIONS
In order to be eligible for HANKOOK’s
limited warranty program, the owner
must observe the following:
• Present the tire to an authorizedHankook dealer or a participating Car
Dealer.
• Submit or present a copy of the original purchase receipt.
• Complete and sign a Hankook Claim Form which is available at any
authorized dealer.
• If the tire owner abuses the tires by failing to do the following, but not
limited to observing safety warnings,
maintain proper inflation pressure,
maintain vehicle alignment and tire
rotation, expected tire performance or
life may not be achieved and your
safety cannot be ensured.
TIRE SERVICE ASSISTANCE
OR INFORMATION
If you have any questions or concerns
regarding HANKOOK product, please first
contact your nearest Hankook Tire Dealer.
For dealer information, or if your question
has not been handled to your satisfaction,
contact the Hankook Tire Technical
Department.
HANKOOK AMERICA CORPORATION
333 Commerce St, Suite 600, Nashville,
TN 37201
1-800-HANKOOK (426-5665)
www.hankooktireusa.com
HANKOOK CANADA CORPORATION
30 Resolution Drive
Brampton, Ontario L6W 0-A3
(905) 463-9502
Toll Free (800) 843-7709
www.hankooktire.ca
Hankook
32
MAXXIS TIRES LIMITED
WARRANTY
This Limited Warranty applies only to
Maxxis brand radial tires installed as
original equipment on new passenger
cars and light trucks, and to Maxxis brand
temporary spare tires included with new
passenger cars and light trucks.
The Maxxis brand tires to which this
Limited Warranty applies are referred to
in this Limited Warranty as Tire or Tires.
New passenger cars and light trucks are
referred to as a Vehicle. Maxxis-
authorized dealers that accept warranty
claims are referred to as Maxxis Dealers.
Vehicle Manufacturer authorized dealers
that accept warranty claims are referred
to as Vehicle Manufacturer Dealers.Notice: Any implied warranty or
condition, whether statutory or
otherwise, including that of
merchantability or fitness for a particular
purpose, is limited to the duration of this
written Limited Warranty. Maxxis is not
responsible for loss of time,
inconvenience, loss of use of vehicle,
and/or costs of towing or transportation,
or any other consequential, incidental or
indirect damages. Some States (or
Provinces) do not allow limitations on
how long an implied warranty or
condition lasts, so the above limitation
may not apply to you. Some States (or
Provinces) do not allow the exclusion or
limitation of incidental or consequential
damages, so these limitations or
exclusions may not apply to you.
ELIGIBILITY FOR LIMITED
WARRANTY
In order for the Tire or Tires to be covered
by this Limited Warranty, all of the
following conditions must be met:
• The Tire was installed or supplied as original equipment on a new Vehicle.
• The Tire bears the prescribed tire identification number, as applicable.
• The Tire has been used only on the Vehicle on which it was originally
installed or supplied, and the
installation was in accordance with
Vehicle manufacturer’s and/or Maxxis’
recommendations.
• The Tire has been properly cared for, and reasonable and necessary
maintenance has been performed, in
accordance with the Vehicle Owner’s
Manual and/or this Limited Warranty.
• The Tire has been operated only under normal service conditions.
• The Tire’s owner resides in the United States or Canada.
WHAT IS WARRANTED AND
FOR HOW LONG
• Failures, defects, and malfunctionsdue to defective materials and/or
defective workmanship.
•
Ride problems, vibration problems,
and/or out-of-round Tires, if the Tire is
within the first 1/32” (0.8 mm) of tread
depth.
• Within 60 months from the date of your purchase of the new Vehicle, or at
least 2/32” (1.6 mm) of tread depth
remaining on the Tire, whichever
comes first, except if the Tire is a
temporary spare tire, in which case the
tire must be within the first 1/32”
(0.8 mm) of tread depth.
Maxxis
33
REPLACEMENT OF TIRES
•If you make a warranty claim in
accordance with this Limited Warranty,
and the Tire
*is within the first 25% of
original, usable tread, or the warranty
claim is made 12 months from the
date of your purchase of the new
Vehicle (whichever comes first), the
Tire will be promptly replaced with a
comparable tire, without charge to
you (Free Replacement).
*If your warranty claim is with respect
to a temporary spare tire, the tire
must be within the first 1/32”
(0.8 mm) of tread depth, and the
warranty claim does not have to be
made within 12 months from the date
of purchase.
• During the Free Replacement period, mounting and balancing are free of
charge.
• After the Free Replacement period and Vehicle Manufacturer’s warranty
period, the credit of the Tire will be
calculated on a prorated basis.
• Remaining usable tread is computed as a percentage of the original, usable
tread. The credit amount will be
calculated by multiplying the Tire’s
market retail price at the time of the
warranty claim by the remaining
usable tread.
• Original, usable tread does not include the last 2/32” (1.6 mm) of
tread depth.
•
You are responsible for payment of
labor costs of mounting and balancing
and applicable taxes, charges for
services that you request but that are
not covered by this Limited Warranty,
and any shipping expenses after the
Free Replacement period.
• A “comparable tire” may either be a new Maxxis brand tire of the same line
as the Tire, or if the Tire is out of
production or unavailable, a new
Maxxis brand tire of the same basic
construction and quality, with different
sidewall or treadwear configuration. If
the same tire or a comparable new
Maxxis tire is available, and you
request a higher-priced tire as a
replacement, the difference in price
will be paid by you.
WARRANTY CLAIM
PROCEDURE
• You must present the Tire to a VehicleManufacturer Dealer or a Maxxis
Dealer.
• You must present proof of the date of your purchase of the Vehicle (car
dealer invoice). If you do not present
this proof, the warranty claim will be
considered only if the Tire is within five
years of its date of manufacture.
• You must present the Tire that is the subject of the warranty claim and all
service and maintenance records
required by this Limited Warranty.
• If there is no Maxxis Dealer or Vehicle Manufacturer Dealer near you, call the
Maxxis Technology Center at
1-866-509-7067.
Maxxis
35
ABOUT THIS LIMITED
WARRANTY
As the original purchaser of a Michelin®
passenger or light truck tire, you are
covered by all the benefits and
conditions (subject to the maintenance
recommendations and safety warnings)
contained in this booklet. To ensure your
understanding of and compliance with
the terms and conditions of this
warranty, please read it carefully. It is
essential that you also read and
understand the safety and maintenance
recommendations for tires contained in
this booklet.
WHAT’S COVERED AND FOR
HOW LONG?
Workmanship and Materials
Michelin passenger and light truck tires,
used in normal service on the vehicle on
which they were originally fitted and in
accordance with the maintenance
recommendations and safety warnings
contained in this warranty guide and your
vehicle’s owner guide, are covered by this
limited warranty against defects in
workmanship and materials for the life of
the original usable tread, or six years
from date of purchase, whichever comes
first. At that time, all warranties, express
or implied, expire. Replacement will be
made in accordance with the terms and
conditions described under “How
Replacement Charges are Calculated”.
WHAT IS NOT COVERED
Tires which become unserviceable
due to:
• Road hazard injury (e.g., a cut, snag,bruise, impact damage, or puncture).
• Incorrect mounting of the tire, tire/wheel imbalance or improper
repair.
• Misapplication, improper maintenance, racing, underinflation, over-inflation or
other abuse.
• Uneven or rapid wear which is caused by mechanical irregularity in the
vehicle such as wheel misalignment,
(a measured tread difference of 2/32”
[1.6 mm] or more across the tread on
the same tire).
• Accident, fire, chemical corrosion, tire alteration, or vandalism.
• Use in commercial applications for treadwear; by this warranty for six
years.
• Flat spotting caused by improper storage or brake lock.
• The addition of liquid, solid or gaseous materials other than air, nitrogen or
carbon dioxide (for example, water
base sealers or balancing substances).
• Ozone or weather checking.
Michelin
37
HOW REPLACEMENT
CHARGES ARE CALCULATED
Passenger and Light Truck
Tires
A tire which becomes unserviceable due
to a condition covered by this
workmanship and materials limited
warranty will be replaced with a
comparable new Michelin tire, free of
charge, when 2/32” (1.6 mm) or less of
the original tread is worn, (or 25% or less,
whichever is more beneficial to the user)
and within 12 months of the date of
purchase. Mounting and balancing of the
tire is included.You pay the cost of any
other service charges and applicable
taxes.
When more than 2/32” (1.6 mm) of
original tread has been worn (or more
than 25%, whichever is more beneficial
to the user) or after 12 months from date
of purchase, you must pay the cost of a
comparable new Michelin passenger or
light truck replacement tire on a prorated
basis. The retailer will determine the
charge by multiplying the percentage of
the original usable tread worn, by the
current selling price at the adjustment
location or the price in the current
Michelin Base Price List, whichever is
lower.
WHAT THE CONSUMER MUST
DO WHEN MAKING A CLAIM
When making a claim under the terms of
this limited warranty, you must present
your tire(s) to a participating Michelin tire
retailer. The vehicle on which the tires
were used must be available for
inspection. Personal identification (i.e. driver’s license,
credit card, etc.) and vehicle registration
may be required.
You pay service charges for normal vehicle
and tire maintenance.
Also see Conditions and Exclusions on
this page pertaining to all limited
warranties listed in this booklet.
CONDITIONS AND
EXCLUSIONS
These limited warranties do not provide
compensation for loss of time, loss of use
of vehicle, inconvenience or consequential
damage. Some states do not allow the
exclusion or limitation of incidental or
consequential damages, so the above
limitation or exclusion may not apply to
you.
Tires presented for claim remain the
property of the consumer and Michelin
accepts no responsibility for loss of or
damage to tires which are in the custody
or control of a Michelin tire retailer for the
purpose of inspection for warranty
adjustment. Tires accepted for claim
become the property of Michelin North
America, Inc. (MNA).
In the event of a disputed claim, the
consumer must make the tire
available for further inspection
No Michelin North America (MNA)
representative, employee or retailer has
the authority to make or imply any
representation, promise or agreement,
which in any way varies from the terms of
this warranty.
These limited warranties apply only in the
United States and Canada.
Michelin
38