CONSUMER RIGHTS
This warranty gives the user specific legal
rights, and the user may also have other
rights which vary from state to state.
SAFETY MAINTENANCE
INFORMATION
Read the tire safety portion of this
booklet, the information on the sidewall
of your tires, your vehicle owner’s guide
and vehicle tire information placard for
essential safety and maintenance
information.
You should have complete confidence
in your new Michelin tires. Still, it’s
important to register your tires in the
event that we need to contact you.
For online tire registration, visit
www.michelinman.com/register.
When service is required:1. Contact a participating Michelin tire retailer listed in your local yellow
pages.
2. If additional assistance in locating a participating Michelin tire retailer is
required, please call the phone
number listed for your area. See the
Contact Information section for this
information.
ARBITRATION CLAUSE
Resolution of Disputes
ALL CLAIMS ARISING FROM THIS
LIMITED WARRANTY OR THE
MARKETING, SALE OR PERFORMANCE
OF THE PURCHASED PRODUCT
AGAINST MICHELIN NORTH AMERICA,
INC. AND ITS AGENTS, EMPLOYEES,
DEALERS, AFFILIATES, PARENT OR
SISTER CORPORATIONS, RELATED
CORPORATE ENTITIES,
PREDECESSORS, SUCCESSORS OR ASSIGNS (HEREINAFTER COLLECTIVELY
“MICHELIN”) SHALL BE SUBJECT TO
BINDING ARBITRATION. You and Michelin
acknowledge your and its right to litigate
claims, disputes and controversies arising
out of or in connection with this limited
warranty or the marketing, sale or
performance of the purchased product in
court, but prefer to resolve any such
claims, disputes and controversies
through arbitration and hereby waive the
right to litigate such claims, disputes and
controversies in court upon election of
arbitration by either party. Therefore, you
and Michelin agree that all claims,
disputes and controversies between you
and Michelin arising out of or in
connection with this limited warranty, or
any other warranties, express or implied,
including a failure of warranty, or any
claims arising out of or in connection with
the marketing, sale or performance of the
purchased product, including but not
limited to claims for consumer fraud or
brought under any consumer protection
statute, but excluding claims for personal
injury or property damage, shall be finally
resolved solely by arbitration, upon
election by either party, according to the
formal dispute resolution procedures then
in effect of the National Arbitration
Forum, or if the National Arbitration
Forum is no longer conducting such
arbitrations, a successor organization
thereto or such other private arbitration
service as you and Michelin North
America, Inc. shall mutually agree (the
actual authority involved, the “Arbitral
Body”). The Arbitral Body shall decide the
issues submitted in accordance herewith,
provided that all substantive questions of
law will be determined under the laws of
the State in which you purchased the
product at issue. You agree that no claim
subject to arbitration shall be arbitrated
as a class action, or on a class-wide or
representative basis, or on behalf of the
Michelin
39
WHAT IS WARRANTED AND
WHO IS ELIGIBLE FOR
WARRANTY COVERAGE?
Pirelli Tire LLC (Pirelli), 100 Pirelli Drive,
Rome, GA 30161, warrants that all Pirelli
Original Equipment and New
Replacement Passenger and Light Truck
tires with a complete D.O.T. identification
number and branded “Pirelli” which are
supplied by Pirelli, either directly or
through an authorized Pirelli dealer, and
which are mounted on passenger
vehicles and light trucks for primary use
within the U.S.A. and Canada will be free
from defects in workmanship and
materials. This Limited Warranty is
extended to the first retail purchaser of
the tire in the United States and Canada
or to the original owner of the vehicle on
which Pirelli tires come mounted as
Original Equipment.
This Limited Warranty does not cover any
associated service charges, including
costs associated with mounting and
balancing of the tire, tire rotation,
studding, wheel alignment, etc., unless
and to the extent otherwise expressly
stated herein.
ORIGINAL EQUIPMENT AND
REPLACEMENT TIRES
DEFINITIONS
“Original Equipment Tires” are Pirelli tires
supplied as original equipment by the
vehicle manufacturer or vehicle dealer on
new vehicles.“Replacement Tires” are Pirelli tires
mounted to your vehicle after the Original
Equipment Tires or any tires from other
manufacturers have been removed from
your vehicle.
Any references in this Limited Warranty to
“Pirelli tires” without specification as to
Original Equipment Tires or Replacement
Tires should be read as reference to either
one or both Original Equipment Tires or
Replacement Tires.
OTHER WARRANTIES
THIS LIMITED WARRANTY IS THE
ONLY EXPRESS WARRANTY GIVEN
BY PIRELLI. PIRELLI DOES NOT MAKE
ANY OTHER EXPRESS WARRANTY,
AND ANY IMPLIED WARRANTIES,
INCLUDING WITHOUT LIMITATION
THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE, ARE
LIMITED TO THE APPLICABLE
DURATION OF THIS LIMITED
WARRANTY. PIRELLI DOES NOT
AUTHORIZE ANY OTHER PERSON,
INCLUDING AUTHORIZED PIRELLI
DEALERS OR VEHICLE
MANUFACTURERS, OR VEHICLE
DEALERS, TO CHANGE THIS LIMITED
WARRANTY OR CREATE ANY OTHER
OBLIGATION IN CONNECTION WITH
PIRELLI TIRES.
Some states do not allow limitations on
how long an implied warranty lasts, so the
above limitation may not apply to you.
Pirelli
41
WHAT IS THE STANDARD
WARRANTY COVERAGE?
If an eligible Pirelli tire becomes
unserviceable due to workmanship or
material defects withinthe first year
from the date of purchase or within
the first 2/32” of the original usable
tread, whichever occurs first, the tire will
be replaced with an identical or
comparable Pirelli tire at no charge to the
owner, including mounting and balancing
(subject to applicable limitations).
Miscellaneous fees and taxes are not
covered under this Limited Warranty.
If a Pirelli tire becomes unserviceable due
to workmanship or material defects
(other than riderelated complaints and
Road Hazard) following the initial
warranty period above, the owner must
pay the pro-rata cost for a comparable
Pirelli Replacement Tire. Owner is
responsible for mounting and balancing
charges. An authorized Pirelli dealer will
determine the pro-rata cost by
multiplying the percentage of the original
usable tread that has been worn by the
current dealer selling price.
When the treadwear indicators become
visible (2/32” tread depth remaining),
regardless of age or mileage, the tire is
considered to be 100% worn and will not
be covered by this Limited Warranty.
PIRELLI CONFIDENCE PLUS
PLAN FOR SELECT
REPLACEMENT TIRE LINES
This Limited Warranty includes a 30-day
trial period for select Pirelli Replacement
Tires installed as a set of four (4) (front
and rear) within 30 days of your original
purchase date or the first 2/32” of original
usable tread, whichever occurs first, you may return the set of eligible Pirelli
Replacement Tires you wish to replace to
the original place of purchase, along with
the original purchase sales receipt, and
exchange them for a different set of Pirelli
Replacement Tires. As an alternative, if
there is no other suitable Pirelli
Replacement Tire line available in your
size, the purchase price of the eligible tires
you are seeking to return will be refunded,
less taxes and fees.
REPLACEMENT TIRE LINES
WHICH QUALIFY FOR THE
CONFIDENCE PLUS PLAN
Cinturato™ P1™ Plus
Cinturato P7™ All Season Plus
Cinturato P7™ All Season Plus II
P4™ Four Seasons Plus
P Zero™ All Season Plus
Scorpion Verde™ All Season Plus
Scorpion Verde™ All Season Plus II
Scorpion™ Zero™ All Season Plus
Scorpion™ All Terrain Plus
TREADWEAR COVERAGE FOR
SELECT REPLACEMENT TIRE
LINES ONLY
This Limited Warranty also warrants
Treadwear Coverage to the original
purchaser of select Replacement Tires
purchased through an authorized Pirelli
dealer. Treadwear Coverage will extend
for the vehicle odometer miles described
below, from the point of original retail
purchase (the “Treadwear Coverage”).
This Treadwear Coverage does not apply
to Original Equipment Tires.
Pirelli
42
ROAD HAZARD COVERAGE
FOR RUN FLAT AND PIRELLI
NOISE CANCELLING SYSTEM
(PNCS) TIRES
Pirelli Run Flat tires are manufactured
with technology that allows limited
low-inflation operation in the event of
sudden loss of pressure. As a result, in
addition to the standard warranty
coverage, Pirelli provides road hazard
coverage on both Pirelli Original
Equipment Tires and Replacement Tires
manufactured with Pirelli Run Flat or
PNCS technology.
If a Run Flat or PNCS tire becomes
unserviceable due to road hazard
damage within the first year from the
date of purchase, or within the first 2/32”
of the original usable tread, whichever
occurs first, the Pirelli tire will be replaced
with an identical or comparable tire at no
charge for the tire to the owner, including
mounting and balancing (subject to
applicable limitations).
WHAT IS NOT COVERED BY
THIS LIMITED WARRANTY?
• Ride-related claims after the first yearof purchase, or after the first 2/32” of
useable tread, whichever comes first.
These include, without limitation,
uneven wear due to misalignment,
worn suspension components,
mechanical interference and/or
improper inflation, flat spots due to
improper transport, improper storage
and/or braking, road irregularities, etc.
• Irregular wear.
• Excessive noise emissions.
• Tires with 2/32” (1.6 mm) or less tread remaining. • Tire damage and surface cracks due to
use in low ambient temperatures
(except in winter and all-season Pirelli
tires as defined in the applicable Pirelli
Product Catalog).
• Tire damage due to abuse or misuse, including without limitation:
– improper mounting/dismountingpractices, application of
aftermarket wheel protection
hardware, abuse, misuse, or
neglect;
– misapplication, including improper fitment, insufficient Speed Rating,
or Load Index, or undersized or
oversized tires;
– improper repair, repair not conforming to U.S. Tire
Manufacturers Association
standards, or repairs with a
self-vulcanizing plug only or patch
only;
– modification by the addition or removal of material or alteration
to change the appearance or
performance of the tire;
– recapping, retreading, regrooving or in the studding process;
– tire operation in excess of tire/wheel manufacturers’
specifications and
recommendations, including
spinning;
– mechanical irregularities in the vehicle including, without
limitation, misalignment, defective
brakes, defective shock absorbers
or struts, or improper rims;
– fire, chemical corrosion, vandalism, wrecks, theft, running
while flat, underinflated or
overinflated or abuse during
servicing;
Pirelli
44
WHAT IS COVERED AND FOR
HOW LONG?
This Limited Warranty covers all
Toyo/Nitto brand passenger car, light truck
and temporary spare tires installed as
original equipment on vehicles that are
sold and used within the United States.
ELIGIBLE TIRES
Your tires are covered under this Limited
Warranty if all of the following criteria are
met:
• The tire was installed on your vehicleat the factory as an original
equipment part.
• You are the original purchaser of the vehicle.
• You have always used the tires with this vehicle.
• The tires have been used for normal street driving.
• The vehicle has not been used for commercial service.
• You properly maintained and used the tire.
• The tires are not subject to an exclusion (See “What is Not
Covered?” section).
• You fulfill the warranty claim procedure (See “How to Make a
Claim” section).
Eligible Tires are covered under this
Limited Warranty for a period of up to
five years from the date you purchased
your new vehicle. Toyo/Nitto Tires will
replace it with a comparable new
Toyo/Nitto brand tire in the manner
explained in the “What Toyo/Nitto Tires
Will Do” section below.
WHAT IS NOT COVERED?
This Limited Warranty does not cover the
following categories of claims:
Rapid Treadwear: Original equipment tires
are not guaranteed to last a specified
number of miles.
Damage from road hazards, (not limited
to cuts, snags, bruises, impact breaks,
bulges, punctures, stone drills, chips, and
scales) fire, theft, or collision.
Conditions arising from improper
tire/vehicle maintenance or use, not
limited to:
• Irregular or excessive treadwear due to: Incorrect inflation, overloading,
vehicle misalignment, failure to rotate
tires, and poor or defective mechanical
condition of brakes, shocks, and
wheels; or other factors attributable to
the vehicle or wheel.
• Any tire which has been run with low air pressure or while flat.
• Damage due to abuse, vandalism, tire alteration, tire spinning; racing, or other
competitive activities.
• Damage, corrosion, or deterioration from using oil-based chemicals,
balancing substances, or flammable
gases.
• Damage from improper use of tire chains.
Tires with the DOT identification number
removed or rendered illegible.
Toyo/Nitto
47
LIMITATIONS AND
EXCLUSIONS
TOYO/NITTO TIRES DISCLAIMS ALL
OTHER WARRANTIES, EXPRESS OR
IMPLIED, INCLUDING THE IMPLIED
WARRANTY OF MERCHANTABILITY,
THE IMPLIED WARRANTY OF
FITNESS FOR A PARTICULAR
PURPOSE, AND LIABILITY FOR
INCIDENTAL AND CONSEQUENTIAL
DAMAGES(e.g., loss of time, loss of use
of vehicle, towing charges, road services,
cost of rental car, inconveniences, etc.).
Some states do not allow the exclusion
or limitation of incidental or
consequential damages, so the above
exclusions may not apply to you.
The terms of this Limited Warranty may
not be changed by anyone, including any
Toyo/Nitto Tires employee,
representative, or dealer.
Toyo/Nitto Tires does not warrant any
work performed by the dealer, including,
but not limited to, their selection, fitment,
mounting and balancing, inspection or
repair of any tire.
TIRE SAFETY AND
MAINTENANCE
INFORMATION
Read and follow all safety information
contained in the tire safety information
section contained in this booklet, the
information on the sidewall on your tires,
the vehicle tire information placard and
the Owner’s Manual.
CONTACT INFORMATION
If you need assistance, please contact
your authorized Toyo/Nitto retailer.
To locate an authorized Toyo/Nitto
dealer, use our dealer locator at
www.toyotires.com, www.nittotire.com,
or contact Toyo/Nitto Tires Consumer
Relations at:
TOYO TIRE U.S.A. CORP
P.O. Box 6052
Cypress, California 90630-5249
1-800-442-8696
(6:30am to 5:00pm Pacific Time)
NITTO TIRE U.S.A. INC.
P.O. Box 6064
Cypress, California 90630-6064
1-888-529-8200
(8:00am to 5:00pm Pacific Time)
Toyo/Nitto
50
GENERAL LIMITED
WARRANTY TERMS
As the original purchaser of Linglong®
new passenger and light truck tires which
are mounted on cars or light trucks within
the U.S.A. and have complete DOT tire
identification numbers, you are covered
by Linglong®’s limited warranty subject
to the maintenance recommendations,
safety warnings and terms and
conditions set forth below. Please read
the following carefully to ensure your
understanding of and compliance with
the terms and conditions of this limited
warranty.
WHAT IS WARRANTED AND
FOR HOW LONG
Should any passenger or light truck tire
manufactured by Linglong Tire covered by
this warranty and used in normal service
on the vehicle on which they were
originally fitted and in accordance with the
maintenance recommendations an safety
warnings, become unserviceable due to
defects in materials or workmanship
during its useable tread life (more than
2/32” remaining tread), or five years from
date of manufacture, or six years from date
of purchase, whichever comes first (at that
time, all warranties, express or implied,
expire), Linglong Tire will do either of the
following:
• During the first 2/32” of the originalusable tread, Linglong will replace
such tire with a comparable new
Linglong tire, free of charge, mounting
and balancing included. Applicable
taxes on the new tire and any other
charges in connection with the
replacement of the tire are payable by
the owner. • After the first 2/32” of the original
usable tread, a credit will be offered
toward the purchase price of a
comparable new Linglong tire at the
time of adjustment. The amount of the
credit will be determined by
multiplying the purchase price of a
comparable new Linglong tire by the
percentage of original tread depth
remaining on the tire. Applicable taxes
on the new tire and costs of mounting
and balancing and any other charges
in connection with the replacement of
the tire are payable by the owner.
• Some Linglong® tires are covered by a manufacturer’s limited mileage
warranty. If such a tire does not reach
the warrantied mileage under the
normal passenger use, and the owner
of the tire has complied with the terms
and conditions of the mileage
warranty, the owner will be
compensated of the original purchase
price prorated to the percentage of the
warranted miles not received.
(For applicable tire, please refer to
www.linglong.cn).
• Adjustment on ride complaint or out of round is allowed only during the first
2/32” of the original tread depth.
WHAT IS NOT COVERED
This limited warranty does not apply to
tires which are being serviced under the
following conditions:
• Purchase or used outside of the UnitedStates of America.
• Any tire worn beyond its useable tread life (less than 2/32” remaining tread).
• Ozone or weather cracking on tires over four (4) years old from the date of
manufacture.
Linglong
51
• Ride disturbance complaint, such asout of round, vibration, pulling, etc.,
submitted after the first 2/32” of
original tread depth.
• Tires with the DOT tire identification number cut or buffed.
• The cost of applicable taxes, mounting and balancing and any
other service charges unless
specifically otherwise included in the
above section.
• Tire damage or irregular wear due to:
– Road hazard, including without limitation, puncture, cut, impact
break, bulge, snag, stone drill,
collision.
– Continued use while run flat or under acute under-inflation.
– Improper use or irregular wear due to vehicle mechanical reason,
including without limitation, use
of an improper rum, tire/wheel
assembly imbalance or other
vehicle condition, worn
suspension components,
improper mounting or
de-mounting, misuse, fire or other
externally generated heat, tire
alteration, racing or competition
purposes, improper inflation
pressure, or improper storage.
– Tires that have been modified by the addition or removal of
material or any tire intentionally
altered to change its appearance.
– Incorrect mounting, tire/wheel imbalance or improper repair, or
with repairs not conforming to the
Rubber Manufacturers
Association standards, or with
section repairs, or with
self-vulcanizing plug only. – Failure to properly rotate the tire,
or tire misalignment.
– Tires unserviceability caused by chemical corrosion, vandalism,
chains and flat spotting.
• Loss of time, or loss use of tire/vehicle,
inconvenience, or any incidental or
consequential damage. (NOTE: Some
states do not allow the exclusion or
limitation of incidental or
consequential damage mentioned
above, so the above limitation or
exclusion may not apply to you based
on the States limitations.)
OWNERS OBLIGATIONS
In order to be covered by Linglong’s
limited warranty, the owner must meet
the following:
• Present the tire to an authorizedLinglong dealer in the United States of
America for inspection along with a
copy of their original purchase receipt.
• Fill out Linglong Claim/Adjustment Form and dealer will inspect tire in
order to identify whether or not the tire
qualifies for warranty based on the
policies detailed herein.
• Pay the amounts due on a new tire, less the amount of credit, including
taxes, mounting and balancing
charges and/or the cost of other
services ordered.
• The limited warranty applies only to the original purchaser and is
non-transferable.
Linglong
52