2022 CITROEN C5 AIRCROSS DAG Handbook (in English)

31
Access
2Closing the windows and the sunroof
Maintaining pressure on the door handle or
the tailgate control allows the windows and,
depending on version, the sunroof to be closed
to the desired position.
This operation also closes the sunroof blind.
Make sure that no item or person could
prevent the correct closing of the
windows and sunroof.
Be particularly aware of children when
operating the windows.
Illumination of the direction indicators for a few
seconds signals:
–

the locking of the vehicle for versions without
alarm,
–


the activation of the alarm for other versions.
Depending on version, the door mirrors fold.
For safety and theft protection reasons,
never leave the electronic key in the
vehicle, even when you are close to it.
Accumulations (water, dust, grime, salt etc.) on the inner surface of the door
handle may affect detection.
If cleaning the inner surface of the door
handle using a cloth does not restore
detection, contact a CITROËN dealer or a
qualified workshop.
A sudden splash of water (stream of water,
high pressure jet washer, etc.) may be
identified by the system as the desire to open
the vehicle.
Deadlocking
Deadlocking deactivates the exterior and
interior door controls, as well as the
central locking button on the dashboard.
The horn remains operational.
You must therefore never leave anyone inside
the vehicle when it is deadlocked.
►

With the electronic key in recognition zone A

,
press once with your finger or thumb on the door
handle of one of the front doors (at the markings)
or on the locking control located on the tailgate
(at the right of the control) to lock the vehicle.
►

Within 5 seconds, press the door handle
again to deadlock the vehicle.
Advice
Remote control
The remote control is a sensitive, high-
frequency device; avoid handling it in your
pocket, due to the risk of unintentionally
unlocking the vehicle.
Avoid pressing the remote control buttons
while out of range of the vehicle, due to
the risk of rendering the remote control
inoperative. It would then be necessary to
reset it.
The remote control does not work
when the
key is in the ignition switch, even when the
ignition is switched off.
Anti-theft protection
Do not modify the electronic vehicle
immobiliser, as this might result in
malfunctions.
For vehicles with a key ignition switch,
remember to remove the key and turn the
steering wheel to engage the steering lock.
Locking the vehicle
Driving with the doors locked could make
it more difficult for the emergency services
to enter the passenger compartment in an
emergency.
As a safety precaution, remove the key from
the ignition or take the electronic key with you
when leaving the vehicle, even for a short
time.
Purchasing a second-hand vehicle
Have the key codes memorised by a
CITROËN dealer, to ensure that the keys in
your possession are the only ones able to
start the vehicle.

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Access
Central locking not
functioning
Use these procedures in the following cases:
– Central locking malfunction.
– Battery disconnected or discharged.
In the event of a malfunction of the
central locking system, the battery must
be disconnected to ensure that the vehicle is
locked fully.
Front left-hand door
► Insert the key into the lock and turn it towards
the rear of the vehicle to lock the door, or
towards the front to unlock it.
Passenger doors
Unlocking
► Pull the interior door opening control.
Central locking



Manual
► Press this button to lock/unlock the vehicle
(doors, boot and fuel filler flap) from inside the
passenger compartment.
Central locking does not take place if any
of the doors are open.
When locking / deadlocking from the
outside
When the vehicle is locked or deadlocked
from the outside, the indicator lamp flashes
and the button is inoperative.
►

After normal locking, pull one of the
interior door controls to unlock the vehicle.
►


After deadlocking, it is necessary to use
the remote control, the “Keyless Entry and
Starting” system or the integral key to unlock
the vehicle.
Automatic (anti-intrusion security)
The doors and boot lock automatically while
driving (speed above 6 mph (10
km/h)).
To deactivate/reactivate this function (activated
by default):
►

Press the button until an audible signal is
heard and a message appears on the screen.
Transporting long or voluminous
objects
Pressing the central locking button unlocks
the vehicle.
Above 6 mph (10 km/h), this unlocking is
temporary.
Back-up procedures
Lost keys, remote control,
electronic key
Go to a CITROËN dealer with the vehicle's
registration certificate, your personal
identification documents and if possible, the label
bearing the key code.
The CITROËN dealer will be able to retrieve the
key code and the transponder code, enabling a
new key to be ordered.
Complete unlocking/locking
of the vehicle with the key
Use this procedure in the following situations:
– Remote control battery discharged.
–

Remote control malfunction.
–


V
ehicle battery discharged.
–

V
ehicle in an area subject to strong
electromagnetic interference.
In the first case, change the remote control
battery.
In the second case, reinitialise
the remote
control.
Refer to the corresponding sections.


► Insert the key in the door lock.
► T urn the key towards the front/rear to unlock/
lock the vehicle.
►

T
urn the key towards the rear again within
5
seconds to deadlock the vehicle.
If the vehicle is fitted with an alarm, it will
not be activated when locking with the
key.
If the alarm is activated, the siren sounds
when the door is opened; switch on the
ignition to stop it.

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Access
2Central locking not
functioning
Use these procedures in the following cases:
– Central locking malfunction.
–

Battery disconnected or discharged.
In the event of a malfunction of the
central locking system, the battery must
be disconnected to ensure that the vehicle is
locked fully.
Front left-hand door
► Insert the key into the lock and turn it towards
the rear of the vehicle to lock the door , or
towards the front to unlock it.
Passenger doors
Unlocking
► Pull the interior door opening control.
Locking

► Open the doors.
► For the rear doors, check that the child lock
is not on.
Refer to the corresponding section.
►

Remove the black cap
, located on the edge
of the door, using the key.
►

Insert the key into the socket without forcing
it, then turn the latch towards the inside of the
door

.
►

Remove the key and refit the black cap.
►


Close the doors and check from the outside
that the vehicle is locked.
Changing the battery
A message is displayed on the instrument panel
when the battery needs changing.
Battery type: CR2032/3 volts.
Without
Keyless Entry and Starting


With Keyless Entry and Starting

► Unclip the cover by inserting a small
screwdriver in the slot and lift the cover .
►

Remove the flat battery from its housing.
►


Put the new battery in place, respecting the
polarity

. Start by inserting it into the contacts

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Access
system in the recognition zone, pull the door
handle.
When selective unlocking is activated,
the first press of the remote control
unlocking button permits unlocking of the
driver's door only.
From inside

► Pull the interior control lever of a front door;
this unlocks the vehicle completely.
When selective unlocking is activated:
– opening the driver's door unlocks
the driver's door only (if the vehicle has not
already been completely unlocked),
– opening one of the passenger doors
unlocks the rest of the vehicle.
The interior opening control on a rear door does not work if the child lock is on.
For more information on the Child Lock, refer
to the corresponding section.
Closing
When a door is not closed correctly:
located in the corner, then clip the cover onto
the unit.
►

Reinitialise the remote control.
For more information on Reinitialising the
remote control

, refer to the corresponding
section.
Do not throw remote control batteries
away, as they contain metals that are
harmful to the environment. Take them to an
approved disposal point.
Reinitialising the remote
control
Following replacement of the battery or in
the event of a remote control fault, it may be
necessary to reinitialise the remote control.
If the problem persists, contact a
CITROËN dealer or a qualified workshop
as soon as possible.
Without Keyless Entry and Starting

► Switch off the ignition.
► Return the key to position 2 (Ignition on).
►

Immediately press the closed padlock button
for a few seconds.
►


Switch off the ignition and remove the key
from the switch.
The remote control is now fully operational
again.
With Keyless Entry and Starting

► Insert the mechanical key (incorporated into
the remote control) into the lock to open the
vehicle.
►

Place the electronic key against the back-up
reader on the steering column and hold it there
until the ignition is switched on.
►


W
ith a manual gearbox, place the gear lever
in neutral then fully depress the clutch pedal.
►

W
ith an automatic gearbox, while in mode
P, depress the brake pedal.
►

Switch on the ignition by pressing the
"

START/STOP" button.
If the fault persists after reinitialisation, contact a
CITROËN dealer or a qualified workshop without
delay.
Doors
Opening
From outside

► After unlocking the vehicle or with the
electronic key of the Keyless Entry and Starting

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Access
2system in the recognition zone, pull the door
handle.
When selective unlocking is activated,
the first press of the remote control
unlocking button permits unlocking of the
driver's door only.
From inside

► Pull the interior control lever of a front door;
this unlocks the vehicle completely .
When selective unlocking is activated:
– opening the driver's door unlocks
the driver's door only (if the vehicle has not
already been completely unlocked),
–

opening one of the passenger doors
unlocks the rest of the vehicle.
The interior opening control on a rear door does not work if the child lock is on.
For more information on the Child Lock, refer
to the corresponding section.
Closing
When a door is not closed correctly:
– with the engine running or the vehicle
moving (speed below 6 mph (10 km/h)) , a
message appears in the screen.
–

with the vehicle moving (speed above 6
mph (10 km/h))

, a message appears in the
screen, accompanied by an audible signal.
Boot
Opening

► With the vehicle unlocked or with the
electronic key of the Keyless Entry and Starting
system in the recognition zone, press the left-
hand button on the central tailgate control.
►

Lift the tailgate.
When selective unlocking is activated,
the electronic key must be close to the
rear of the vehicle.
For more information on the Remote control or
on the Keyless Entry and Starting, refer to the
corresponding section.
If there is a fault or if it is difficult to move
the tailgate when opening or closing it,
have it checked as soon as possible by a
CITROËN dealer or a qualified workshop to
prevent the problem becoming worse, and
potentially causing the tailgate to drop and
thereby inflicting serious injuries.
The tailgate is not designed to support a bicycle carrier.
Closing
► Lower the tailgate using the interior grab
handle.
If the tailgate is not fully closed:
–

with the engine running or the vehicle
moving (speed below 6 mph (10 km/h)) , a
message appears in the screen.
–


with the vehicle moving (speed above 6
mph (10 km/h))

, a message appears in the
screen, accompanied by an audible signal.
Back-up release
To manually unlock the boot in the event of a
battery or central locking failure.

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Access

There are several ways of operating the tailgate:
A.Using the Keyless Entry and Starting system
electronic key.
B. Using the exterior tailgate control.
C. Using the interior tailgate control.
D. Using the control on the dashboard*.
E. Using the “Hands-Free Tailgate Access”
function below the rear bumper.
Opening / Closing
► Press and hold the central button A of the
electronic key.
or
► Briefly press the exterior tailgate control B,
with the electronic key on your person.
* Depending on version.
To unlock the boot

► Fold the rear seats to gain access to the lock
from inside the boot.
►

Insert a small screwdriver into hole A

of the
lock.
►

Move the latch to the left.
To re-lock the boot
If the problem persists, the boot will remain
locked after opening and closing.
Hands-free tailgate
The motorised tailgate must only be operated with the vehicle stationary.


Check that there is enough space to
allow for the movement of the motorised
tailgate.


Never insert a finger in the locking
system of the motorised tailgate - risk of
serious injury!
Anti-pinch
The motorised tailgate has an obstacle detection
system that automatically interrupts and reverses
its movement by a few degrees, to allow the
obstacle to be cleared.
Please note that this anti-pinch system is not
active at the end of the closing travel (around 1
cm from completely closed).
To avoid the risk of injury through pinching or trapping, before and during
operation of the motorised tailgate:
–

ensure that there is no-one close to the
rear of the vehicle,
–


monitor the activity of the rear passengers,
particularly any children.
Bicycle carrier / Towbar
The motorised tailgate is not designed to support
a bicycle carrier.
When installing a bicycle carrier on a towbar
with connection of a cable to the towbar socket,
the motorised operation of the tailgate will be
automatically deactivated.
If using a towbar or bicycle carrier not
recommended by CITROËN, it is essential
to deactivate the motorised operation of the
tailgate.
Motorised operation
Motorised operation of the tailgate is set
via the Driving/Vehicle touch screen
menu.

37
Access
2

There are several ways of operating the tailgate:
A.Using the Keyless Entry and Starting system
electronic key.
B. Using the exterior tailgate control.
C. Using the interior tailgate control.
D. Using the control on the dashboard*.
E. Using the “Hands-Free Tailgate Access”
function below the rear bumper.
Opening / Closing
► Press and hold the central button A of the
electronic key.
or
►

Briefly press the exterior tailgate control B

,
with the electronic key on your person.
* Depending on version.
or
► Briefly press the interior tailgate control C

(closing only).
or
►

Press the control
D on the dashboard twice in
succession.
or
►

With the electronic key on your person, use
the “Hands-Free

Tailgate Access” function E by
performing a "kicking" movement below the rear
bumper, near the number plate.
For more information on the Hands-free
(“Hands-Free Tailgate Access”) function, refer
to the corresponding section.
The tailgate opens, either completely by default, or to the position memorised
beforehand.
If motorised operation is not activated, these
actions release the tailgate (partially-open
position).
When the vehicle is locked, the request to
open the boot with one of controls A, B or
E unlocks the vehicle, or only the boot if
selective unlocking is activated, prior to the
opening of the boot.
Closing the tailgate with the “Hands-Free
Tailgate Access” function enables you to lock
the vehicle.
It is possible to interrupt the operation of
the tailgate at any point.
Pressing one of these controls again
interrupts the movement that is underway.
Following the interruption of a movement,
pressing one of these controls again reverses
the movement.
Hands-free function (“Hands-Free
Tailgate Access”)
With the electronic key on your person , this
function opens, closes or stops the movement of
the tailgate with a “kicking” movement below the
rear bumper.
The "Hands-Free Tailgate/Access" function is set via the Driving/Vehicle
touch screen menu.
Ensure that you are steady on your feet
before performing the “kicking”
movement.
Take care not to touch the exhaust system
which may be hot - risk of burns!
Rechargeable hybrid vehicles
The function is not available when the
vehicle is connected.

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Access
► press button C or the exterior control B for
more than 3 seconds (deletion is confirmed by a
long audible signal).
Manual operation
The tailgate can be manoeuvred by hand, even
with motorised operation activated.
The tailgate must be stationary.
When opening and closing the motorised tailgate
manually, there is no assistance from gas struts.
Resistance to opening and closing is therefore
entirely normal.
Repeatedly opening and closing the
motorised tailgate can cause overheating
of its electric motor, after which opening and
closing will not be possible.
Allow at least 10 minutes for the electric
motor to cool down before operating the
tailgate again.
If you are unable to wait, operate it manually.
Manual closing of the
motorised tailgate in case of
failure
This operation is only necessary in the case of
failure of the tailgate motor .
If the failure originates from the battery, it is
recommended to recharge it or change it with the
tailgate closed.
In this situation, a significant force may be
needed to close the tailgate.

► Position yourself behind the vehicle by the
number plate and perform a “kicking” movement
in the
"OK" detection zone.
The “kicking” movement must be given forwards,
smoothly, not too fast and with a vertical
movement from low to high. Raise the foot
sufficiently and remove it immediately.
The taking into account of the “kicking”
movement is confirmed by the lighting of the
direction indicators.
"Sideward kicking" movements do not
work. If the “kicking” movement has not
been detected, wait at least 2 seconds before
repeating the movement.
Do not perform repetitive “kicking”
movements.
If the tailgate has not started to open, check that:
–

the function is activated.
–


the electronic key is on your person, outside
the vehicle in the rear recognition area.
–


the “kicking” movement was performed in the
detection zone, close enough to the bumper

.
–

the foot was removed from the bumper quickly
enough.
Automatic locking with the hands-free
function
The automatic locking of the vehicle with
the hands-free function can be activated/
deactivated via the Driving/V
ehicle touch
screen menu.
Recommendations on the hands-free
function ("Hands-Free Tailgate Access")
If it does not work, check that the electronic key
is not exposed to a source of electromagnetic
interference (e.g. smartphone).
The function may be deactivated or affected if
there is rain or snow.
The function may not work correctly with a
prosthetic leg.
In some circumstances, the tailgate may open or
close by itself, particularly when:
–

hitching up or removing a trailer;
–


fitting or removing a bicycle carrier;
– loading or unloading bicycles on / from a
bicycle carrier;
–

depositing or lifting something behind the
vehicle;
–


an animal approaches the rear bumper;
–


washing the vehicle;
–


maintenance is performed on the vehicle;
–


accessing the spare wheel.
T

o avoid such operating problems, keep the
electronic key away from the recognition zone or
deactivate the hands-free function.
The installation of a towing device may disturb the detection system.
Memorising an opening
position
To memorise a position, in order to limit the
motorised tailgate opening angle:
►

move the tailgate to the desired position
manually or by pressing the button.
►


press button
C or the exterior control B for
more than 3 seconds (memorisation is confirmed
by a brief audible signal).
Memorising is not available until the
height of opening is more than or equal
to 1 metre between the low position and the
high position of the tailgate.
To delete the memorised position:
►

open the tailgate to any position.