2021 VOLVO V90 CROSS COUNTRY service

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YOUR VOLVO
40In addition Volvo does not support the use or re-use of structural components from an exist-ing vehicle that has been previously damaged.Although these parts may appear equivalent, itis difficult to tell if the parts have been previ-ously replaced with non-OE parts or if the parthas been damaged as a result of a prior colli-sion. The quality of these used parts may alsohave been affected due to environmentalexposure.
Related information

Data recording (p. 33)
Change of market when importing or relocating If you import a vehicle or move to another country, it is important that you register thevehicle in the new market to help ensure thatonline services work correctly, that the vehi-cle meets local laws and regulations, etc.
Visit an authorized Volvo retailerVisit an authorized Volvo retailer for assistance registering the vehicle in the new market. If you do not do this then you may experience that apps, Volvo On Call 6
, software downloads
and other online services are affected and do not work correctly.
Creating a new Volvo ID in your new home
market
When you relocate to another country you should create a Volvo ID in the new country. If you have already created a Volvo ID in another country and want to use the sameemail address, you must first delete your VolvoID in the region you originally created it. Youcan also create a new Volvo ID with anotheremail address.
For vehicles with Volvo On Call6
Download the Volvo On Call app from the country the vehicle will be used in and link theapp to your vehicle.
NOTE
Visit an authorized Volvo retailer if you have imported or relocated with your vehi-cle to a new country. Available services may vary depending on market and vehicle model.
NOTE
If the vehicle is exported to another market, Volvo is not responsible for any adapta-tions to the vehicle in order to meet appli-cable requirements or laws in the countryof import. For more information, see theWarranty and Service Records Informationbooklet or contact your Volvo workshop.
Related information

Scheduling service and repairs (p. 587)
6
Applicable only to markets that have access to Volvo On Call.

SAFETY
44
Safety
The vehicle is equipped with a number of safety systems that work together to helpprotect the vehicle's driver and passengers inthe event of an accident.
The vehicle is equipped with a number of sen- sors that may react in the event of an accidentand activate different safety systems, such asthe airbag system and seat belt tensioners.Depending on the specific conditions of theaccident, e.g. collisions at certain angles, over-turning or swerving, the systems react differ-ently to help provide good protection. There are also mechanical safety systems such as the Whiplash Protection System. Thevehicle is also built so that a large part of theforce of a collision is distributed to the vehi-cle's members, pillars, floor, roof and otherparts of the body. After an accident, the vehicle's safety mode may be activated if any important function inthe vehicle has been damaged.
Warning symbol in the instrument
panel
The warning symbol in the instru-ment panel illuminates when thevehicle's electrical system is in igni-tion mode II. The symbol will go out
after approx. 6 seconds if no faults aredetected in the vehicle's safety systems.
WARNING
If the warning symbol remains illuminated or switches on while driving and the mes- sage
SRS airbag Service urgent Drive to
workshop is displayed in the instrument
panel, this indicates that something in the safety system is not functioning properly.Volvo recommends contacting an author-ized Volvo workshop for repairs as soon aspossible.
WARNING
Never attempt to alter or repair any of the vehicle's safety systems yourself. Incor-rectly performed repairs to any systemcould impair function and lead to seriousinjury. Volvo recommends contacting anauthorized Volvo workshop.
If this dedicated warning symbol is not functioning, the general warningsymbol will illuminate instead andthe same message will be displayed
in the instrument panel.
Related information
Safety during pregnancy (p. 45)
Occupant safety (p. 45)
Reporting safety defects (p. 46)
Recall information (p. 47)
Seat belts (p. 49)
Airbags (p. 55)
Whiplash Protection System (p. 48)
Safety mode (p. 64)
Child safety (p. 66)

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SAFETY
50
WARNING
Never repair the belt yourself. Repairs should only be performed by a trainedand qualified Volvo service technician.
Any device used to induce slack intothe shoulder belt portion of the three-point belt system will have a detrimen-tal effect on the amount of protectionavailable in the event of a collision.
The seat back should not be tilted toofar back. The shoulder belt must betaut in order to function properly.
Do not use any type of child restraint inthe front passenger seat. We recom-mend that children who have outgrownthese devices sit in the rear seat withthe seat belt properly fastened.
Related information
Safety (p. 44)
Seat belt tensioners (p. 52)
Buckling and unbuckling seat belts(p. 50)
Door and seat belt reminders (p. 54)
Buckling and unbuckling seat belts Make sure that all passengers have buckled their seat belts before starting to drive.Buckling seat belts1. Pull out the belt slowly and make sure it is
not twisted or damaged.
NOTE
The seat belt is equipped with a seat belt retractor that will lock up in the followingsituations: if the belt is pulled out too quickly.
during braking and acceleration.
if the vehicle is leaning excessively.
when driving in turns.
if the automatic locking retractor/emer- gency locking retractor (ALR/ELR) isactivated. Each seat belt (except for thedriver's) is equipped with an ALR func-tion, which is designed to keep the seatbelt taut when installing a childrestraint. ALR is activated when the seatbelt is pulled out as far as possible. Ifthis is done, a sound from the seat beltretractor will be audible, which is nor-mal. The seat belt can now only be fedinto the retractor, not pulled out. Thisfunction is automatically disabled whenthe seat belt is unbuckled and fullyretracted.

SAFETY
55
Airbags
The vehicle is equipped with airbags and inflatable curtains for the driver and passen-gers.
WARNING
If the airbag warning light stays on after the engine has started or if it illu-minates while you are driving, have thevehicle inspected by a trained andqualified Volvo service technician assoon as possible.
Never attempt to alter or repair any ofthe vehicle's safety systems yourself.Incorrectly performed repairs to anysystem could impair function and leadto serious injury. All work on these sys-tems should be performed by a trainedand qualified Volvo service technician.
WARNING
If your vehicle has become water-damaged in any way (e.g., soaked floor mats/stand-ing water on the floor of the vehicle), donot attempt to start the engine. This maycause airbag deployment, which couldresult in serious injury. Volvo recommendstowing the vehicle directly to an authorizedVolvo workshop. Before attempting to tow the vehicle:
1. Switch off the ignition for at least 10
minutes and disconnect the battery.
2. Follow the instructions for manually overriding the shiftlock system.
Deployed airbags
WARNING
If any of the airbags have deployed:
Do not attempt to drive the vehicle. Have it towed to an authorized work-shop.
If necessary, seek medical attention.
Related information

Safety (p. 44)
Driver/passenger side front airbags (p. 56)
Side airbags (p. 62)
Inflatable curtain (p. 63)

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SAFETY
58
WARNING
Do not use child safety seats or child booster cushions/backrests in the frontpassenger's seat. We also recommendthat occupants under 140 cm (4 feet7 inches) in height who have outgrownthese devices sit in the rear seat withthe seat belt fastened. See also theOccupant Weight Sensor information.
Never drive with the airbags deployed.The fact that they hang out can impairthe steering of your vehicle. Othersafety systems can also be damaged.
The smoke and dust formed when theairbags are deployed can cause skinand eye irritation in the event of pro-longed exposure.
Should you have questions about any compo-nent in the SRS system, please contact atrained and qualified Volvo service technicianor Volvo customer support: In the United StatesVolvo Car USA, LLCCustomer Care Center 1 Volvo Drive P.O. Box 914Rockleigh, New Jersey 07647 1-800-458-1552www.volvocars.com/usIn CanadaVolvo Car Canada Ltd.Customer Care Centre9130 Leslie Street, Suite 101Richmond Hill, Ontario L4B 0B91-800-663-8255www.volvocars.com/ca
Airbag decals
Airbag decal on the outside of both sun visors.
Passenger's side airbag decal.
WARNING

Children must never be allowed in the front passenger's seat.
Occupants in the front passenger'sseat must never sit on the edge of theseat, sit leaning toward the instrumentpanel or otherwise sit out of position.
The occupant's back must be asupright as comfort allows and beagainst the seat back with the seat beltproperly fastened.
Feet must be on the floor, e.g., not onthe dash, seat or out of the window.

SAFETY
}}
59
WARNING
No objects or accessory equipment, e.g. dashboard covers, may be placedon, attached to, or installed near the airbag cover (the area above the glovecompartment) or the area affected byairbag deployment.
There should be no loose articles, suchas coffee cups on the floor, seat, ordashboard area.
Never try to open the airbag cover onthe steering wheel or the passenger'sside dashboard. This should only bedone by a trained and qualified Volvoservice technician.
Failure to follow these instructions canresult in injury to the vehicle's occu-pants.
Related information
Airbags (p. 55)
Occupant weight sensor (p. 59)
Occupant weight sensor
The Occupant Weight Sensor (OWS) is designed to meet the regulatory require-ments of Federal Motor Vehicle SafetyStandard (FMVSS) 208 and is designed todisable (will not inflate) the passenger's sidefront airbag under certain conditions.
Occupant Weight Sensor (OWS) indicator light
Disabling the passenger's side front airbag
Volvo recommends that ALL occupants (adults and children) shorter than 140 cm(4 feet 7 inches) be seated in the back seat ofany vehicle with a front passenger side airbagand be properly restrained for their size andweight. The OWS works with sensors that are part of the front passenger's seat and seat belt. Thesensors are designed to detect the presence of a properly seated occupant and determine ifthe passenger's side front airbag should beenabled (may inflate) or disabled (will notinflate). The OWS will disable (will not inflate) the pas- senger's side front airbag when:
the front passenger's seat is unoccupied,or has small/medium objects in the frontseat,
the system determines that an infant ispresent in a rear-facing infant seat that isinstalled according to the manufacturer'sinstructions,
the system determines that a small child ispresent in a forward-facing child restraintthat is installed according to the manufac-turer's instructions,
the system determines that a small child ispresent in a booster seat,
a child or a small person occupies thefront passenger's seat.
The OWS uses a PASSENGER AIRBAG OFFindicator lamp which will illuminate and stayon to remind you that the passenger's sidefront airbag is disabled. The PASSENGERAIRBAG OFF indicator lamp is located in theoverhead console, near the base of the rear-view mirror.

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SAFETY
60
NOTE
When the ignition is switched on, the OWS indicator light will illuminate for sev-eral seconds while the system performs aself-diagnostic test.
However, if a fault is detected in the system:
The OWS indicator light will stay on
The SRS warning light will come on and stay on and a text message will be dis-played.
WARNING
If a fault in the system is detected and indi- cated as described, be aware that the pas-senger's side front airbag will not deploy inthe event of a collision. In this case, theSRS system and Occupant Weight Sensorshould be inspected by a trained and quali-fied Volvo service technician as soon aspossible.
WARNING
Never try to open, remove or repair any components in the OWS system. Thiscould cause the system to malfunction.Maintenance or repairs should only becarried out by an a trained and qualifiedVolvo service technician.
The front passenger's seat should notbe modified in any way. This couldreduce pressure on the seat cushion,which might interfere with the OWSsystem's function.
Passeng- er's seatoccupancystatus OWS indi-cator lightstatus
Passenger'sside frontairbag sta-tus
Seat unoccu- pied OWS indi-cator lightlights upPassenger'sside front air-bag disabled
Seat occu-pied by lowweight occu- pant/object AOWS indi-
cator light lights up Passenger'sside front air-
bag disabled
Seat occu- pied byheavy occu-
pant/object OWS indi-
cator lightis not lit Passenger'sside front air-bag enabled
A
Volvo recommends that children always be properly restrained in appropriate child restraints in the rear seats.Do not assume that the passenger's side front airbag is dis-abled unless the PASSENGER AIRBAG OFF indicator lampis lit. Make sure the child restraint is properly installed. Ifthere is any doubt as to the status of the passenger's sidefront airbag, move the child restraint to the rear seat.
The OWS is designed to enable (may inflate) the passenger's side front airbag in the eventof a collision anytime the system senses that aperson of adult size is sitting properly in thefront passenger's seat. The PASSENGER AIR-BAG OFF indicator lamp will be off andremain off. If a person of adult size is sitting in the front passenger's seat, but the PASSENGER AIR-

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SAFETY
* Option/accessory.
80
WARNING
DEATH or SERIOUS INJURY can occur
Follow all instructions on this child restraint and in the vehi-cle's owner's manual.
Make sure the booster cushionis securely locked before thechild is seated.
Use this booster cushion only with chil- dren whose height and weight arewithin the permitted limits shown inthe table.
Use only the vehicle's lap and shoulderbelt system when restraining the childin this booster cushion.
In the event of a collision while theintegrated booster cushion was occu-pied, the entire booster cushion andseat belt must be replaced. Thebooster cushion should also bereplaced if it is badly worn or damagedin any way. This work should be per-formed by a trained and qualified Volvoservice technician only.
Related information
Child restraints (p. 68)
Folding up the integrated booster cush- ion
* (p. 80)
Folding down the integrated boostercushion
* (p. 82)
Folding up the integrated booster cushion *
When the integrated booster cushion is used, it must be folded up.
Lower position:
Pull the handle forward and upward to release the booster cushion.