2021 VOLKSWAGEN T-ROC battery

In China: www.vwcarnet.com.cn
Before using the Volkswagen Car-Net services for the first time, please read and observe the
information in the relevant service description. This will quickly help you to become familiar with the
services and make you aware of potential risks to yourself and others, and how to avoid them.

WARNING
Accidents and injuries can occur if the driver is distracted.
Always drive carefully and responsibly.

WARNING
Failure to observe the information in the service description can lead to your vehicle breaking down
in traffic, and can cause accidents and serious injuries.
Always use the most up-to-date edition of the relevant service descriptions which is available on the
Volkswagen website.

WARNING
The following conditions can make it impossible to make a telephone call, run a Volkswagen Car-Net
service or transfer data:
If your current location is in an area with no or insufficient mobile communications and GPS
reception. This can also include tunnels, streets with tall buildings, garages, multi-storey car parks,
underpasses, mountains and valleys.
If you are in an area with sufficient mobile communications and GPS reception but the
telecommunications provider's mobile network is overloaded, out of order or unavailable.
If the components in the vehicle required for the services and data transmission are damaged, not
working or do not have sufficient electrical power.
The battery for the mobile device is empty, does not have a sufficient charge level or has no more
call credit.

WARNING
Using computers and mobile devices in public or non-secured LAN and WLAN networks can lead to a
loss of control over your Volkswagen Car-Net services.
In addition to the usual precautionary measures to be taken when using the Internet, you should
protect your computer and mobile device with suitable anti-virus software and regularly update its
signatures.

If you park the trailer using the support wheel or other trailer supports, the trailer must be
unhitched from the vehicle. The vehicle could move up and down if the load changes or if there is
damage to the tyres, for example. If this happens, a great deal of force will be exerted on the towing
bracket and trailer, which could lead to damage to the vehicle and trailer.

If there is a fault in the vehicle or trailer electrical systems or in the anti-theft alarm, have the vehicle
checked by a qualified workshop.

If the 12-volt vehicle battery charge level is low, the electrical connection to the trailer will be
interrupted automatically.
Loading the trailer
First read and observe the introductoryinformation and safety warnings⇒Introduction 
Trailer weight and drawbar load
The trailer weight is the weight that the vehicle can pull ⇒ .
The drawbar load is the load that is exerted vertically from above onto the ball head of the towing
bracket.
The figures for trailer weights and drawbar weights that are given on the data plate of the towing
bracket are for certification purposes only. The correct values for your specific model, which may be
lower than these figures, are given in the vehicle registration documents. All data in the official
vehicle documents take precedence over these data.
The maximum permitted drawbar load exerted by the trailer drawbar on the ball head of the towing
bracket must not exceed 80 kg.
In the interest of driving safety, Volkswagen recommends that you always use the maximum
drawbar load. The handling of the vehicle combination will be impaired if the drawbar load is too
low.
The drawbar load increases the weight on the rear axle and reduces the maximum payload of the
vehicle as a result.
Gross combination weight
The gross combination weight is made up of the actual weight of the loaded vehicle and of the
loaded trailer.
In some countries, trailers are divided into different classes. Volkswagen recommends that you
contact a qualified workshop to find out about suitable trailers.
Loading the trailer
The weight of the load should be distributed evenly. The maximum permitted drawbar load should
be utilised. Do not place the load only at the front or the rear of the trailer:

Introduction
This chapter contains information on the followingsubjects:
⇒ Jump lead connection point (earth connection) 
⇒ Jump starting the vehicle 
If the engine fails to start because the 12-volt vehicle battery is flat, the discharged battery can be
connected to the 12-volt battery of another vehicle to start the engine.
Suitable jump leads are needed for jump starting.
2 for vehicles with petrol engines.


WARNING
Using the jump leads incorrectly or performing the jump start procedure incorrectly can cause the
12-volt vehicle battery to explode, which can lead to severe injuries. Please note the following in
order to reduce the risk of the 12-volt vehicle battery exploding:
-volt vehicle battery and the electrical system can cause serious chemical burns,
fire or electric shocks. Always read the warnings and safety information before carrying out any kind
of work on the 12-volt vehicle battery ⇒ 12-volt vehicle battery .
volts) and approximately
the same capacity (see label on battery) as the flat 12-volt vehicle battery.
-volt vehicle battery. Discharged 12-volt vehicle batteries can
already freeze at temperatures of around 0°C (+32°F).
-volt vehicle battery should be replaced if it is or has ever been frozen.
-volt vehicle battery is jump started.
Always keep fire, sparks, naked flames and lit cigarettes away from the 12-volt vehicle battery.
Never use a mobile telephone when the jump leads are being connected or disconnected.
compartment.
rectly.


NOTICE
Please note the following in order to avoid considerable damage to the vehicle electrical system:

les must not touch each other, as any contact could mean that electricity could flow as
soon as the positive terminals are connected.
Jump lead connection point (earth connection)

Fig. 176 In the engine compartment: jump lead connection point (earth connection).
First read and observe the introductoryinformation and safety warnings⇒Introduction 
There is a jump lead connection point (earth connection) in the engine compartment for connecting
the black jump lead ⇒ Fig. 176  ㊀.
The vehicle must be jump-started or used to jump-start another vehicle only via this jump lead
connection point.
Jump starting the vehicle

Fig. 177 How to connect the jump leads.
First read and observe the introductoryinformation and safety warnings⇒Introduction 
Key to ⇒ Fig. 177 :
Vehicle with discharged 12-volt vehicle battery that is being jump-started.
Vehicle with 12-volt vehicle battery that is supplying power and jump-starting the other
vehicle.

Suitable earth connection: preferably the jump lead connection point (earth connection), a
solid metal part which is securely bolted onto the cylinder block, or the cylinder block itself.
The discharged 12-volt vehicle battery must be properly connected to the vehicle's electrical system.
The vehicles must not touch. Otherwise electricity could flow as soon as the positive terminals are
connected.
Ensure that the battery clamps have good metal-to-metal contact with the battery terminals.
If the engine does not start immediately, switch off the starter after about 10 seconds and try again
after about a minute.
If the engine still does not start, seek expert assistance.
Attaching the jump leads
The jump leads should be connected only in the order A – B – C – D⇒ Fig. 177 .
The black jump lead should never be connected to the negative terminal (–) on the 12-volt vehicle
battery. Connecting the lead to the negative terminal can cause incorrect condition evaluation of the
12-volt vehicle battery in the vehicle electronics.
⇒ Starting the engine .
-volt vehicle battery in the engine compartment, if a cover is installed
⇒ 12-volt vehicle battery .
discharged 12-volt vehicle battery ⇒ Fig. 177  ① ⇒ .
providing assistance ⇒ Fig. 177  ②.
⇒ Fig. 177  ③ preferably to a suitable jump start
connection point (earth connection) or otherwise to a solid metal part that is securely bolted onto
the cylinder block, or to the cylinder block itself of the vehicle providing assistance.
-volt battery, connect the other end of the black jump lead
⇒ Fig. 177  ③ preferably to the jump lead connection point (earth connection), or otherwise to a
solid metal part that is securely bolted onto the cylinder block, or to the cylinder block itself ⇒ .
s in such a way that they cannot come into contact with any moving parts in the
engine compartment.
Starting the engine

2-volt vehicle battery and wait two or three
minutes until the engine is running smoothly.
Removing the jump leads

on.
p leads should be removed only in the order D – C – B –
A⇒ Fig. 177 .
-volt vehicle battery checked.

WARNING
Jump starting the vehicle incorrectly can cause the 12-volt vehicle battery to explode, which can lead
to serious injuries. Please note the following in order to reduce the risk of the 12-volt vehicle battery
exploding:
-volt vehicle battery and the electrical system can cause serious chemical burns,
fire or electric shocks. Always read the warnings and safety information before carrying out any kind
of work on the 12-volt vehicle battery ⇒ 12-volt vehicle battery .
-volt vehicle
battery.
h the leads in the correct order – the positive lead first, followed by the negative.

-insulated parts of the battery clamps must not be allowed to touch. The jump lead
attached to the positive terminal on the 12-volt vehicle battery must not touch electrically
conductive parts of the vehicle.
-volt vehicle battery, using a torch if necessary. If it is light
yellow or colourless, do not jump start the vehicle. Seek expert assistance.
-volt vehicle battery. The hydrogen gas
emitted from the 12-volt vehicle battery could be ignited by sparks.
g if the 12-volt vehicle battery is damaged or if it is or has ever been
frozen.

NOTICE
Once the vehicle has been successfully jump-started, go to a qualified workshop and have the 12-
volt vehicle battery checked.
Tow-starting or towing
Introduction
This chapter contains information on the followingsubjects:
⇒ Notes on tow-starting and towing 

unattended.
expansion tank when the engine is hot. Coolant may spray out and cause serious burns and other
injuries.
-clockwise while exerting
gentle downward pressure on the cap.
face, hands and arms from hot coolant or steam with a large, thick cloth.
spilt service fluids can start a fire.

WARNING
High voltages in the electrical system can cause electric shocks, burns, serious injuries and death!
-volt battery could explode.
started, never touch the electrical cables in the ignition system.

WARNING
There are rotating components in the engine compartment that can cause serious injury.

rotor blades can result in serious injuries. The fan is temperature-controlled and can start
automatically, even when the ignition has been switched off or the vehicle key has been removed
from the ignition lock.
e engine is started or with the engine running, there is an
additional, potentially fatal safety risk from the rotating parts, such as the poly V-belt, alternator,
radiator fan, and from the high-voltage ignition system. Always be particularly careful.
Always ensure that no body parts, jewellery, ties, loose items of clothing or long hair can be
caught up in rotating engine components. Before starting work, remove any jewellery and ties, tie
up long hair and pull clothes in tightly to avoid them getting caught on engine parts.
could move, even if the electronic parking brake is applied.
s and tools, in the engine
compartment. Any forgotten items can cause malfunctions, engine damage and fires.

WARNING

Additional insulating materials such as blankets in the engine compartment could disrupt the
operation of the engine, start fires and lead to severe injuries.


WARNING
Service fluids and some materials in the engine compartment are highly flammable and can cause
fires and serious injuries!
ty of the engine compartment.

injuries.
tem or the electrical
system:
-volt vehicle battery. Ensure that the vehicle is unlocked when the 12-
volt vehicle battery is disconnected as otherwise the anti-theft alarm will be activated.
of heating systems, water heaters or any other open flames.


NOTICE
When filling or changing service fluids, please ensure that the correct service fluids are filled through
the correct openings. The use of incorrect service fluids could result in serious malfunctions and
engine damage.

Service fluids that leak from the vehicle are harmful to the environment. For this reason, you should
regularly check the ground underneath your vehicle. If there are spots of oil or other fluids on the
ground, the vehicle should be inspected by a qualified workshop. Any spilt service fluids must be
disposed of properly.
Preparing the vehicle for working in the engine compartment
Checklist
The following steps should always be carried out in the specified order before working in the engine
compartment ⇒ :

Park the vehicle on a level and stable surface.