The bonnet is closed.
A minimum engine temperature has been reached.
Vehicles with Climatronic: the temperature of the vehicle interior is within the preset
temperature range, and the humidity level is not too high.
The defrost function of the air conditioning system is not switched on.
The charge level of the 12-volt vehicle battery is sufficient.
The temperature of the 12-volt vehicle battery is not too low or too high.
The vehicle is not on a steep uphill or downhill gradient.
Vehicles with DSG dual clutch gearbox: the steering wheel is not turned too sharply.
The windscreen heating is not switched on.
Reverse gear is not engaged.
Park Assist is not active.
When the conditions for automatic engine switch-off are fulfilled only during a stationary phase, the
engine can also switch off subsequently, e.g. after switching off the defrost function.
Conditions for an automatic restart
The engine can start automatically under the following conditions:
If the temperature inside the vehicle substantially increases or decreases.
If the vehicle starts rolling.
If the electrical voltage of the 12-volt vehicle battery drops.
If the steering wheel is moved.
As a general rule, the engine always starts again automatically when required by the detected
situation and for the vehicle.
Conditions that require a manual engine start
The engine must be started manually in the following conditions:
If the driver door is opened.
If the bonnet is opened.
Manually deactivating and activating the start/stop system
Press the button in the centre console ⇒ Fig. 102 to deactivate the system manually. If the
start/stop system has been deactivated, the indicator lamp in the button lights up.
Press the button in the centre console again ⇒ Fig. 102 to activate the system manually once
more.
If the start/stop system is used in very high outside temperatures over a long period, the 12-volt
vehicle battery can be damaged.
The engine stop function may be deactivated automatically if the temperature is above around 38°C
(100°F).
In some cases, it may be necessary to restart the engine manually. Follow any corresponding
messages on the instrument cluster display.
The start/stop function is activated automatically if the Eco driving profile is selected on vehicles
with driving profile selection ⇒ Driving profile selection and 4MOTION Active Control .
Always deactivate the start/stop system manually when driving through water.
Troubleshooting
Engine no longer starts automatically
Vehicles with DSG dual clutch gearbox and coasting function: if the engine does not start
automatically, the warning Error: vehicle power system. Please visit workshop can be displayed in
the instrument cluster.
Start the engine manually ⇒ Starting the engine .
Deactivate the start/stop system manually.
Go to a qualified workshop immediately.
Manual gearbox: selecting a gear
Fig. 103 Gear shift pattern of a 5-speed manual gearbox.
WARNING
Unintentional vehicle movements can cause serious injury.
The driver must never leave the driver seat when the engine is running and a position has been
selected. If you have to leave the vehicle while the engine is running, always switch on the electronic
parking brake and move the selector lever to position P.
If the engine is running and the selector lever is in position D/S or R, the vehicle must be held by the
foot brake. The vehicle will creep forward even when the engine is idling, as power transmission is
even then not fully interrupted.
Never select reverse or selector lever position P when the vehicle is in motion.
Never leave the vehicle in selector lever position N. The vehicle will roll downhill irrespective of
whether or not the engine is running.
NOTICE
If the electronic parking brake is not switched on when the vehicle is stationary and the brake pedal
is released when the selector lever is in position P, the vehicle may move a few centimetres forwards
or backwards.
If the lever is moved accidentally to N when driving, take your foot off the accelerator. Wait for the
engine to reach idling speed in the neutral position before selecting a position again.
If the selector lever is left in any position other than P for long periods when the engine is switched
off, the 12-volt vehicle battery will discharge.
Changing gear using Tiptronic
With a DSG® dual clutch gearbox, Tiptronic allows the gears to be shifted up and down manually.
Distance from vehicle ahead too close
The warning lamp lights up red.
Brake request by ACC ⇒ Adaptive Cruise Control (ACC) .
The brake pedal was not depressed or not fully depressed.
Brake immediately.
Gearbox overheated
The indicator lamp lights up yellow.
A signal tone may also be given. A text message may also be shown on the instrument cluster
display.
The DSG® dual clutch gearbox can become too hot, for example, if the vehicle pulls off regularly,
during long periods at crawling speed, or in stop-and-go traffic.
Do not drive on!
Allow the gearbox to cool down in selector lever position P⇒ .
Do not drive on if the indicator lamp does not go out.
Seek expert assistance. Failure to do so could result in considerable damage to the gearbox.
Releasing the selector lever lock manually
If the power fails in the vehicle (for example if the 12-volt vehicle battery is flat) and the vehicle has
to be towed, the selector lever lock must be released manually. Seek expert assistance for this.
The manual release mechanism is located under the cover of the gearshift gate.
Removing the cover of the gearshift gate:
Switch on the electronic parking brake. If the electronic parking brake cannot be switched on, the
vehicle will have to be prevented from rolling away using other means.
Switch off the ignition.
Carefully pull the cover upwards in the area around the selector lever gaiter with connected
electrical wiring ⇒ Fig. 108 .
Pull the cover up and over the selector lever ⇒ .
Depending on the vehicle equipment, there are two possible manual release mechanism variants.
Releasing the selector lever lock manually:
Using the flat blade of the screwdriver from the vehicle toolkit, carefully push the release lever in the
direction of the arrow and keep it in this position ⇒ Fig. 108 .
Press the lock button on the front of the selector lever and move the selector lever into position N.
The indicator lamp lights up yellow.
The steering should be checked by a qualified workshop as soon as possible.
If the yellow warning lamp remains off after the engine has been restarted and you have driven a
short distance, you do not need to consult a qualified workshop.
Fault in steering
The indicator lamp lights up yellow.
The 12-volt vehicle battery was disconnected.
Drive a short distance at a speed of 15 – 20 km/h (9 – 12 mph).
If the yellow warning lamp is still lit after the engine has been restarted, have the steering checked
by a qualified workshop immediately.
Fault in steering
The indicator lamp flashes yellow.
Turn the steering wheel back and forth.
Switch the ignition off and then on again.
Observe the messages on the instrument cluster display.
Do not continue your journey if the indicator lamp still flashes when the ignition is switched on.
Seek expert assistance.
Steering column is not unlocked or locked
The indicator lamp flashes yellow.
Follow any messages that are on the instrument cluster display.
Switch the ignition off and then on again.
Do not continue your journey if the steering column remains locked when the ignition is switched
on.
Seek expert assistance.
Steering requires increased force
The warning lamp lights up red.
The electromechanical steering has failed.
Do not drive on!
Seek expert assistance.
Driving profile selection and 4MOTION Active Control
The emergency braking function should be used only in those situations where the vehicle cannot be
stopped using the foot brake ⇒ !
Pull the button. The vehicle brakes hard. A signal tone can be heard at the same time.
WARNING
Incorrect use of the electronic parking brake can cause accidents and serious injuries.
Never use the electronic parking brake to brake the vehicle, except in emergencies. The braking
distance is considerably longer as only the rear wheels are braked. Always use the foot brake.
WARNING
Failing to park the vehicle properly before leaving it may result in the vehicle rolling away. This can
cause accidents, serious injuries and damage to property.
Always park the vehicle in the specified order ⇒ Parking .
Ensure that the electronic parking brake is switched on before you leave the vehicle and the
indicator lamp in the instrument cluster lights up red after you switch off the ignition.
Troubleshooting
Fault in electronic parking brake
The indicator lamp lights up yellow. Go to a qualified workshop or a Volkswagen dealership.
Electronic parking brake does not switch off
The prerequisites for switch off are not met.
OR: the 12-volt vehicle battery is discharged.
Check whether all requirements for switching off the electronic parking brake are met ⇒ Switching
off .
Use jump leads ⇒ Jump starting the vehicle .
Noises from the electronic parking brake
You may hear noises when the electronic parking brake is switched on and off.
If the electronic parking brake has not been used for a long period, the system will carry out
occasional automatic and audible checks when the vehicle is parked.
Auto Hold function
Insert the cigarette lighter back into the socket.
WARNING
Improper use of the cigarette lighter can cause fires, burns and other serious injuries.
Always use the cigarette lighter properly, and only use it to light tobacco products.
Never leave children unsupervised in the vehicle. The cigarette lighter can be used when the ignition
is switched on.
The cigarette lighter socket can also be used as a 12-volt socket ⇒ Electrical sockets .
Electrical sockets
Introduction
This chapter contains information on the followingsubjects:
⇒ Electrical sockets in the vehicle
Electrical equipment can be connected to the sockets in the vehicle.
The electrical devices must be in good condition. Do not use faulty devices.
The 12-volt socket will work only when the ignition is switched on.
WARNING
Improper use of the sockets and electrical accessories can cause fires and severe injuries.
Never leave children unsupervised in the vehicle. Sockets and the devices connected to them can be
used when the ignition is switched on.
If the electrical device gets too hot, switch off the device immediately and disconnect it from the
socket.
NOTICE
In order to prevent damage to the electrical system, never connect equipment that supplies electric
power, such as solar panels or battery chargers for charging the 12-volt battery, to the 12-volt
socket.
Use only electrical devices that have been approved in accordance with current guidelines
concerning electromagnetic compatibility.
In order to avoid damage due to voltage fluctuations, always switch off any electrical devices before
switching the ignition on or off and before starting the engine. When the start/stop system
automatically switches off and restarts the engine, it is not necessary to switch off any connected
electrical consumers.
Never connect electrical devices requiring more than the rated power to a 12-volt socket. The
vehicle's electrical system can be damaged if the maximum power consumption is exceeded.
Observe the operating instructions of the electrical devices!
Using electrical consumers with the engine switched off and the ignition switched on will drain the
12-volt battery.
Unshielded devices can cause interference in the Infotainment system and vehicle electronics.
Electrical sockets in the vehicle
Fig. 141 In the front part of the centre console and in the rear centre console: 12-volt socket with
hinged flap ① or 12-volt socket with removable cover ②.
First read and observe the introductoryinformation and safety warnings⇒Introduction
Maximum power rating
Electrical socket Maximum power rating
12 volts 120 watts
The maximum power rating of the individual sockets must never be exceeded. The power rating of
each device is stated on its type plate.
If there are several sockets in the vehicle and two or more devices are connected at the same time,
the overall power consumption of all connected electrical devices must never exceed 190 W ⇒ .
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