
The service events differ according to oil change service and inspection. The service interval display 
in the display of the instrument cluster serves as a reminder for the due date of the next service 
event. 
Your vehicle will receive either the fixed service or flexible service for the oil change service, 
depending on the vehicle equipment, the engine type and the operating conditions. 
How do I know which type of service my vehicle needs? 
⇒ Fig. 210  (arrow) ⇒ Technical data . 
 
Service eventa) PR No. Service type Service interval 
Oil change service QI1 Fixed Every 5,000 km or 1 yearb). 
QI2 Every 7,500 km or 1 yearb). 
QI3 Every 10,000 km or 1 yearb). 
QI4 Every 15,000 km or 1 yearb). 
QI6 Flexible According to service interval display. 
Inspection According to service interval display. 
Observe the information on engine oil specifications according to VW standards ⇒ Engine oil . 
Features of the flexible service 
With the flexible service, you only need to have an oil change service carried out if your vehicle 
requires one. Individual operating conditions and personal driving style are taken into account in 
order to determine this point in time. An important part of the flexible service is the use of LongLife 
engine oil instead of conventional oil. 
Observe the information on engine oil specifications according to VW standards ⇒ Engine oil . 
If you do not wish to have the flexible service, you can opt for the fixed service instead. However, a 
fixed service can affect your service costs. Your service advisor will be pleased to help. 
Service interval display 
Scheduled services at Volkswagen are displayed in the service interval display in the instrument 
cluster ⇒ Service interval display  or in the Vehicle settings menu in the Infotainment system 
⇒ Vehicle settings menu . This service interval display provides information on services that include 
an oil change or inspection. When an individual service is due, additional work that is due can also be 
carried out, e.g. changing brake fluid and spark plugs. 
a) Information is stated for vehicles used under normal operating conditions. 
b) Whichever comes first.  

Incorrect cleaning and care can cause vehicle damage. 
nges etc. under any circumstances. 
 
1) Mild soap solution: a maximum of two tablespoons neutral soap diluted in one litre of water. 
Accessories, modifications, repairs and renewal of parts 
Accessories and replacement parts 
Volkswagen recommends that you seek advice from a Volkswagen dealership before purchasing 
accessories, replacement parts or servicing materials, e.g. if the vehicle is to be retrofitted with 
accessories or if parts need to be replaced. Volkswagen dealerships can recommend accessories, 
replacement parts and service fluids suitable for your requirements. They can also provide 
information regarding official regulations. 
Volkswagen recommends that you use only approved Volkswagen accessories and Volkswagen 
Genuine Parts®. These parts and accessories have been specially tested by Volkswagen for 
suitability, reliability and safety. Volkswagen dealerships are also qualified to install them correctly. 
Although the market is constantly scrutinised, Volkswagen cannot assume responsibility for the 
reliability, safety and suitability of products Volkswagen has not approved. Volkswagen can 
therefore assume no responsibility for these parts even if they have been approved by an official 
testing agency or are covered by an official approval certificate. 
Any retrofitted equipment which has a direct effect on the control of the vehicle must be approved 
by Volkswagen for use in your vehicle and bear the e mark (the European Union's approval symbol). 
These devices include cruise control systems or an electronically controlled suspension. 
Any additional electrical components fitted that do not serve to control the vehicle itself must bear 
the mark (manufacturer conformity declaration in the European Union). Such devices include 
refrigerator boxes, computers and ventilator fans. 
 
WARNING 
Incorrectly performed repairs or modifications to your vehicle can impair the effectiveness of the 
airbags and cause malfunctions, accidents and fatal injury. 
re or position objects, e.g. telephone holders, in the deployment zone of the airbags 
since these objects can cause serious or fatal injuries if the airbags are triggered. 
Repairs and technical modifications 
Repairs and technical modifications must always be carried out according to Volkswagen 
specifications⇒ . 
Unauthorised modifications to the electronic components or software in the vehicle may cause 
malfunctions. As the electronic components are linked together in networks, these faults may 
indirectly affect the operation of other systems. This can seriously impair safety, lead to excessive 
wear of components, and also invalidate the type approval for the vehicle.  

Repairs and technical modifications must always be carried out according to Volkswagen 
specifications⇒ . 
Modifications and repairs to the front bumper, doors, front seats, headliner or the bodywork should 
be carried out only by a qualified workshop. Airbag system components and sensors might be fitted 
on these vehicle components. 
If you work on the airbag system or remove and install parts of the system when performing other 
repair work, parts of the airbag system may be damaged. The consequence may be that, in the event 
of an accident, the airbag inflates incorrectly or does not inflate at all. 
Regulations must be observed to ensure that the effectiveness of the airbags is not reduced and that 
removed parts do not cause any injuries or environmental pollution. Qualified workshops are 
familiar with these regulations. 
Any modifications to the vehicle's suspension could prevent the airbag system from working 
properly during a collision. For example, using wheel rim/tyre combinations that have not been 
approved by Volkswagen, lowering the suspension or making modifications to the suspension rate 
including work on the springs, struts and shock absorbers etc., could change the forces that are 
measured by the airbag sensors and sent to the electronic control unit. Some changes to the 
suspension could cause the forces measured by the sensors to increase, for example. This can lead 
to the airbag system being triggered in collision scenarios where it normally would not be triggered if 
modifications to the suspension had not been made. Other modifications can cause the forces 
measured by the sensors to decrease, therefore preventing the airbag system from being triggered 
when it should have been. 
 
WARNING 
Incorrect repairs and modifications can cause malfunctions and damage to the vehicle and impair 
the effectiveness of the airbag system. This can result in accidents and serious or even fatal injuries. 
 
 
en taken from end-of-life 
vehicles in your vehicle. 
 
WARNING 
Modifications to the vehicle's suspension, including the use of unsuitable tyre/rim combinations, can 
cause the airbag system to function differently and increase the risk of serious or fatal injuries in the 
event of an accident. 
the original factory-fitted components. 
en. 
Mobile reception in the vehicle  

Please note that the validity of the Volkswagen LongLife mobility guarantee may differ depending on 
the country in which the vehicle was sold. Please ask your Volkswagen dealership for further 
information. 
The selling Volkswagen dealership will issue a comprehensive LongLife mobility guarantee for every 
new vehicle which applies from the time of delivery until the first due inspection. If you purchase 
your new vehicle directly from Volkswagen AG, Volkswagen AG will issue the LongLife mobility 
guarantee from the time of delivery until the first due inspection. 
Your Volkswagen dealership will extend the LongLife mobility guarantee until the following 
inspection when the due inspection is carried out by the dealership. The service costs include the 
entire guarantee package. 
The comprehensive LongLife mobility guarantee includes the following services: 
If your vehicle can no longer be driven due to a technical defect1), corresponding assistance will be 
provided in the case of breakdown or accident. The LongLife mobility guarantee provides with you 
protection and mobility. 
The inspection is not only about car maintenance - it also ensures that your car remains roadworthy 
and in perfect working order. For this reason, servicing should be carried out regularly in accordance 
with the manufacturer's specifications. 
Your entitlement to the LongLife mobility guarantee is documented in the digital service schedule 
each time your car is serviced. A full service history shows that your car has been professionally 
maintained and cared for. 
1) A vehicle which can no longer be driven is a vehicle which cannot reach a workshop under its own 
power. 
Data storage and services 
Your vehicle is fitted with electronic control units. Some of these are required to make sure your 
vehicle remains safe while others provide support while driving (driver assist systems). Furthermore, 
your vehicle is equipped with convenience and Infotainment functions, which are also made possible 
using electronic control units. 
Electronic control units contain data memories which can store information regarding the vehicle 
status, component load levels, servicing requirements, technical events and faults on a temporary or 
permanent basis. This information generally documents the status of a component, a module, a 
system or the environment, e.g.: 
. filling levels, tyre pressure, battery status. 
deceleration, lateral acceleration, display of fastened seat belts. 
tem components, e.g. lights, brakes. 
 
stability control systems.  

a) In certain European countries, the activation of or permission to use radio technology may be 
restricted, not possible, or possible only when additional requirements have been fulfilled. 
Technical data 
Notes on technical data 
Unless otherwise indicated or separately listed, the technical data apply to the basic model. The 
values may differ if additional equipment is fitted, for different model versions and for special 
vehicles and in the case of country-specific vehicle specifications. All data in the official vehicle 
documents take precedence over these data. 
Engine 
The vehicle data sticker and the official vehicle documents show which engine is installed in your 
vehicle. 
Weight 
The values for the kerb weight in the following tables apply for the road-ready vehicle with driver 
(75 kg), service fluids including fuel tank carrying 90% of its capacity and, where applicable, tools and 
spare tyre ⇒ . Additional equipment and retrofitted accessories increase the stated kerb weight 
and reduce the maximum permitted load accordingly. 
The load comprises the weights of the following: 
 
 
 system 
 
Performance figures 
In certain vehicles with heavy duty running gear, the engine could be governed to provide a 
maximum speed of 210 km/h. 
The performance figures were measured without equipment which may negatively influence 
performance, such as a roof carrier or mudflaps. 
Gross combination weight 
The specified gross combination weights are applicable only for altitudes up to 1,000 m above sea 
level. The maximum gross combination weight must be reduced by approximately 10% for every 
further started 1,000 m in altitude. 
Notes on the tables 
Gearbox abbreviations: MG = manual gearbox, AG = automatic gearbox, DSG® = DSG® dual clutch 
gearbox. MG6 = 6-speed manual gearbox. 
 
WARNING