2021 VOLKSWAGEN T-ROC Table

Incorrect cleaning and care can cause vehicle damage.
nges etc. under any circumstances.

1) Mild soap solution: a maximum of two tablespoons neutral soap diluted in one litre of water.
Accessories, modifications, repairs and renewal of parts
Accessories and replacement parts
Volkswagen recommends that you seek advice from a Volkswagen dealership before purchasing
accessories, replacement parts or servicing materials, e.g. if the vehicle is to be retrofitted with
accessories or if parts need to be replaced. Volkswagen dealerships can recommend accessories,
replacement parts and service fluids suitable for your requirements. They can also provide
information regarding official regulations.
Volkswagen recommends that you use only approved Volkswagen accessories and Volkswagen
Genuine Parts®. These parts and accessories have been specially tested by Volkswagen for
suitability, reliability and safety. Volkswagen dealerships are also qualified to install them correctly.
Although the market is constantly scrutinised, Volkswagen cannot assume responsibility for the
reliability, safety and suitability of products Volkswagen has not approved. Volkswagen can
therefore assume no responsibility for these parts even if they have been approved by an official
testing agency or are covered by an official approval certificate.
Any retrofitted equipment which has a direct effect on the control of the vehicle must be approved
by Volkswagen for use in your vehicle and bear the e mark (the European Union's approval symbol).
These devices include cruise control systems or an electronically controlled suspension.
Any additional electrical components fitted that do not serve to control the vehicle itself must bear
the mark (manufacturer conformity declaration in the European Union). Such devices include
refrigerator boxes, computers and ventilator fans.

WARNING
Incorrectly performed repairs or modifications to your vehicle can impair the effectiveness of the
airbags and cause malfunctions, accidents and fatal injury.
re or position objects, e.g. telephone holders, in the deployment zone of the airbags
since these objects can cause serious or fatal injuries if the airbags are triggered.
Repairs and technical modifications
Repairs and technical modifications must always be carried out according to Volkswagen
specifications⇒ .
Unauthorised modifications to the electronic components or software in the vehicle may cause
malfunctions. As the electronic components are linked together in networks, these faults may
indirectly affect the operation of other systems. This can seriously impair safety, lead to excessive
wear of components, and also invalidate the type approval for the vehicle.

The area in front of and around the sensors and cameras must not be covered by stickers, additional
headlights, trim frames for number plates or similar.
Repairs and structural modifications should therefore be carried out only by a qualified workshop.
Volkswagen recommends using a Volkswagen dealership for this purpose.
-ups in the area around the sensors may impair the function of the
system in question.
vehicle only with the original Volkswagen badge.
Engine and transmission guard
An engine and transmission guard can reduce the risk of damage to the vehicle's underbody and
sump, for example when driving over kerbs, drive entrances or unsurfaced roads.
Volkswagen recommends that you have this equipment retrofitted by your Volkswagen dealership.

WARNING
Incorrectly performed repairs and modifications can cause malfunctions and damage to the vehicle
and impair the effectiveness of the driver assist systems. This can result in accidents and severe
injuries.


WARNING
Unsuitable spare parts and accessories, incorrectly carried out work, modifications and repairs can
lead to damage to the vehicle and cause accidents and serious injuries.
Volkswagen Genuine Parts®. These parts and accessories have been specially tested by Volkswagen
for suitability, reliability and safety.
workshops have the necessary tools, diagnostic equipment, repair information and qualified
personnel.
cle that differ in their design or characteristics from the factory-fitted
parts.
since these objects can cause serious or fatal injuries if the airbags are triggered.
type.
Repairs and faults in the airbag system

Repairs and technical modifications must always be carried out according to Volkswagen
specifications⇒ .
Modifications and repairs to the front bumper, doors, front seats, headliner or the bodywork should
be carried out only by a qualified workshop. Airbag system components and sensors might be fitted
on these vehicle components.
If you work on the airbag system or remove and install parts of the system when performing other
repair work, parts of the airbag system may be damaged. The consequence may be that, in the event
of an accident, the airbag inflates incorrectly or does not inflate at all.
Regulations must be observed to ensure that the effectiveness of the airbags is not reduced and that
removed parts do not cause any injuries or environmental pollution. Qualified workshops are
familiar with these regulations.
Any modifications to the vehicle's suspension could prevent the airbag system from working
properly during a collision. For example, using wheel rim/tyre combinations that have not been
approved by Volkswagen, lowering the suspension or making modifications to the suspension rate
including work on the springs, struts and shock absorbers etc., could change the forces that are
measured by the airbag sensors and sent to the electronic control unit. Some changes to the
suspension could cause the forces measured by the sensors to increase, for example. This can lead
to the airbag system being triggered in collision scenarios where it normally would not be triggered if
modifications to the suspension had not been made. Other modifications can cause the forces
measured by the sensors to decrease, therefore preventing the airbag system from being triggered
when it should have been.

WARNING
Incorrect repairs and modifications can cause malfunctions and damage to the vehicle and impair
the effectiveness of the airbag system. This can result in accidents and serious or even fatal injuries.


en taken from end-of-life
vehicles in your vehicle.

WARNING
Modifications to the vehicle's suspension, including the use of unsuitable tyre/rim combinations, can
cause the airbag system to function differently and increase the risk of serious or fatal injuries in the
event of an accident.
the original factory-fitted components.
en.
Mobile reception in the vehicle

Electromagnetic radiation
If a mobile phone or two-way radio is used without being connected to the external aerial, the
electromagnetic radiation will not be optimally directed to the outside of the vehicle. Increased
levels of radiation in the vehicle interior can occur in particular in the event of poor reception, e.g. in
rural areas. This can pose a health risk ⇒ .
With some equipment levels, a suitable mobile phone interface may be used to connect the mobile
telephone to the external aerial ⇒BookletInfotainment system,. The connection quality is improved
and the range is increased.
Using the telephone
Many countries require a hands-free system to be used when using a telephone inside the vehicle,
e.g. via a Bluetooth ® connection. Secure the mobile telephone to a suitable holder before using it ⇒
  or stow it securely away in one of the stowage compartments provided, e.g. in the centre
console.
Use a compatible mobile phone if the mobile phone interface uses SIM Access Profile (rSAP)
technology. If the LTE mobile standard is supported, use a SIM card with LTE data option.
Radio communication
Observe any legal requirements and the manufacturer's owner's manual when using radio
communication devices. Two-way radios must be approved if they are to be retrofitted in the
vehicle.
Contact your Volkswagen dealership for further information on installing a two-way radio.

WARNING
Mobile telephones which are loosely placed in the vehicle or not properly secured could be flung
through the interior and cause injuries during a sudden driving or braking manoeuvre, or in the
event of an accident.
them safely.

WARNING
If mobile telephones or two-way radios that are not connected to an external aerial are used,
electromagnetic radiation in the vehicle could exceed limit values and thus be a health hazard for
drivers and other vehicle occupants. This also applies to external aerials which have not been
correctly installed.
pacemaker.
breast pocket.

delete them at any time. These data are transmitted to third parties only at your request, in
particular in relation to the use of online services and in accordance with your personal settings.
You can store convenience settings (personalisation) in the vehicle and change them at any time.
Depending on the equipment in the vehicle, this includes, for example:

ning system settings.

Integration of mobile devices
If your vehicle contains the necessary equipment, you can connect your mobile device or any other
mobile end device to your vehicle so that you can control this device via the controls integrated in
the vehicle when the corresponding functions are available. For example, images and sounds from
the mobile device can be output through the Infotainment system. At the same time, certain
information is sent to your mobile device. This includes location data and further general vehicle
information, depending on the type of integration. For more details, refer to the information about
display of apps in the Infotainment system.
This enables selected apps on the mobile device to be used in the vehicle, e.g. navigation or music
player. The mobile device and vehicle do not interact in any other ways than those described here,
in particular the device does not actively access vehicle data. The type of further data processing
depends on the app provider. The settings that you can make here depend on the app in question
and the operating system of your mobile device.
Third-party providers
If your vehicle is equipped with a connection to a mobile network, your vehicle will be able to
exchange data with other systems. The vehicle can be connected to a mobile network using a
transmitter and receiver unit in the vehicle or using your own mobile device. This mobile network
connection enables you to use online functions. This includes online services and apps provided by
Volkswagen or other third-party providers.
Manufacturer services
In the case of Volkswagen online services, Volkswagen describes the respective functions in a
suitable place, e.g. in a separate service description or on an Internet page, and the associated
privacy information is provided. Personal data may be used to perform online services. For this, data
are exchanged over a secure connection, e.g. using the designated IT systems of the manufacturer.
Any collection, processing and use of personal data that goes beyond the provision of the service
takes place exclusively according to legal regulations, contractual agreements or the necessary
permission.
You can activate and deactivate the services and functions, some of which charge a fee, and, in some
cases, also disable the vehicle's entire data connection. This does not apply to any functions and
services required by law, e.g. emergency call systems.
Third-party services
If you are able to use online services provided by a party other than the manufacturer, these services
are the sole responsibility of the provider in question and are subject to this provider's privacy policy

Radio
equipm
ent
installe
d in the
vehicle
Manufacturers'
addresses
(auxilia
ry
heater)
Weberstrasse 20
02763 Zittau
GERMANY
Eberspächer
Climate Control
Systems
GmbH & Co. KG
Eberspächerstrasse
24
73730 Esslingen
GERMANY
Auxiliar
y
heater
Webasto
Thermo & Comfort
SE
Friedrichshafener S
trasse 9
82205 Gilching
GERMANY
Tyre
pressur
e
sensors
Huf Hülsbeck &
Fürst GmbH &
Co. KG
Steeger Strasse 17
42551 Velbert
GERMANY
Mapping table
The mapping table is designed to help you link the device name used in a declaration of conformity
with the vehicle equipment and terms contained in the vehicle wallet.
Vehicle
equipm
ent
Device name
according to
declaration of
conformity
Vehicle
key
FKS0
9
FS09 FS12
A

Radio
equipment
a)
Frequ
ency
band
Max. tr
ansmit
power
Applies to: all electric and
hybrid vehicles
with e-Remote,
except e-up!
Car-Net e-
Remote
GSM 9
00:
880–
915
MHz
33
dBm/2
W
GSM 1
800:
1,710
–
1,785
MHz
30
dBm/1
W
WCD
MA
FDDI:
1,920
–
1,980
MHz/
24
dBm/0.
25 W
GPS
(1.575
42
GHz)

Applies to: e-up!, e-load
up!
Key to models
Key to vehicle model groups, where not listed separately in the table:
MQB 37 = e-Golf, Golf, Golf GTE, Golf GTD, Golf GTI, Golf Sportsvan/SV, Golf Estate, Jetta,
Jetta Hybrid, R Golf, Tiguan, Touran, T-Roc.
MQB 48 = Arteon, Passat, Passat Alltrack, Passat GTE, Passat Estate, Passat Estate Alltrack,
Passat Estate GTE.
PQ 35 = Beetle, Beetle Cabriolet, Scirocco, Sharan.

a) In certain European countries, the activation of or permission to use radio technology may be
restricted, not possible, or possible only when additional requirements have been fulfilled.
Technical data
Notes on technical data
Unless otherwise indicated or separately listed, the technical data apply to the basic model. The
values may differ if additional equipment is fitted, for different model versions and for special
vehicles and in the case of country-specific vehicle specifications. All data in the official vehicle
documents take precedence over these data.
Engine
The vehicle data sticker and the official vehicle documents show which engine is installed in your
vehicle.
Weight
The values for the kerb weight in the following tables apply for the road-ready vehicle with driver
(75 kg), service fluids including fuel tank carrying 90% of its capacity and, where applicable, tools and
spare tyre ⇒ . Additional equipment and retrofitted accessories increase the stated kerb weight
and reduce the maximum permitted load accordingly.
The load comprises the weights of the following:


system

Performance figures
In certain vehicles with heavy duty running gear, the engine could be governed to provide a
maximum speed of 210 km/h.
The performance figures were measured without equipment which may negatively influence
performance, such as a roof carrier or mudflaps.
Gross combination weight
The specified gross combination weights are applicable only for altitudes up to 1,000 m above sea
level. The maximum gross combination weight must be reduced by approximately 10% for every
further started 1,000 m in altitude.
Notes on the tables
Gearbox abbreviations: MG = manual gearbox, AG = automatic gearbox, DSG® = DSG® dual clutch
gearbox. MG6 = 6-speed manual gearbox.

WARNING