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Fig. 201 Removing the wheel cover.
The wheel cover protects the wheel bolts and must be fitted again after changing the wheel.
Removing wheel covers
⇒ Vehicle toolkit .
the box spanner through the wire hook ⇒ Fig. 201 and remove the wheel cover in the
direction of the arrow.
Fitting wheel covers
-theft wheel bolt ⇒ Wheel bolts .
alve hole is located over the tyre valve
⇒ Fig. 204① . Please ensure the cover engages securely all the way round.
The wheel cover must engage securely in position around the entire circumference.
WARNING
Using unsuitable hubcaps, or fitting them incorrectly, can cause accidents and serious injuries.
road users.
ted or reduced. This also applies if
hubcaps are retrofitted. If the airflow is not sufficient, the braking distance could increase
significantly.
Wheel bolt caps
Page 418 of 502
Manual gearbox: select a gear.
Ask all vehicle occupants to leave the vehicle and stand at a safe distance away from moving traffic.
Switch on the hazard warning lights and set up the warning triangle In an emergency. Observe any
legal requirements.
Chock the wheel diagonally opposite the wheel being worked on with a stone, collapsible chocks or
another suitable object.
When towing a trailer: unhitch the trailer from the vehicle and park it properly .
Remove any items of luggage from the luggage compartment.
Remove the spare wheel or temporary spare wheel and the vehicle toolkit from the luggage
compartment.
Remove the hubcaps Hubcaps.
WARNING
Ignoring any of the items on this important safety checklist can lead to accidents and severe injuries.
Wheel bolts
Page 419 of 502
Fig. 203 Changing a wheel: loosening the wheel bolts.
Fig. 204 Changing a wheel: tyre valve ① and locations of the anti-theft wheel bolt ② or ③.
First read and observe the introductoryinformation and safety warnings⇒Introduction
Use a suitable box spanner to loosen the wheel bolts.
Slacken the wheel bolts only by approximately one turn before raising the vehicle with the vehicle
jack.
If a wheel bolt is very tight, you may be able to loosen it by pushing down the end of the spanner
carefully with your foot. Hold on to the car for support and take care not to slip.
Loosening the wheel bolts
it will go ⇒ Fig. 203 .
-clockwise ⇒ .
Loosening the anti-theft wheel bolt
-theft wheel bolt out of the vehicle toolkit.
anti-theft wheel bolt as far as it will go.
-clockwise ⇒ .
Screwing in the anti-theft wheel bolt (wheel cover)
Page 421 of 502
-piece wheel bolts: use only two-piece wheel bolts.
Lifting the vehicle with the jack
Fig. 205 Jacking points.
Fig. 206 Jack fitted at the rear on the left-side of the vehicle.
First read and observe the introductoryinformation and safety warnings⇒Introduction
The jack may be positioned only at the reinforcements on the underbody, which are located behind
the markings on the body ⇒ Fig. 205 . Always use the jacking point closest to the wheel you are
working on ⇒ .
Checklist
For your own safety, carry out the following points in the specified order ⇒ :
Choose a firm and level surface suitable for lifting the vehicle.
Switch off the engine. Select a gear on vehicles with a manual gearbox or move the selector lever to
position P on vehicles with DSG® dual clutch gearbox DSG® dual clutch gearbox and switch on the
electronic parking brake Parking and manoeuvring.
Chock the wheel diagonally opposite using collapsible chocks or other suitable objects.
Page 438 of 502

WARNING
Care products may be toxic and hazardous. Unsuitable care products and incorrect application of
care products can cause accidents, severe injuries, burns or poisoning.
facturer's instructions.
-ventilated rooms so that you do not breathe in any toxic
vapours.
e fluids for vehicle care.
These substances are toxic and highly inflammable.
NOTICE
Soiling with aggressive and solvent-based ingredients can cause irreparable damage to the vehicle
equipment, even if left for only a short time, e.g. on seat padding or trim parts.
1) Suitable accessories are available from your Volkswagen dealership. Follow the application
instructions on the packaging.
Washing the vehicle
Thoroughly wash the underside of the vehicle on a regular basis to remove road salt or sea water
residue.
Automatic car washes
Always observe all the car wash operator's specifications, particularly if your vehicle has add-on
parts ⇒ .
ar washes without brushes.
⇒ Information on
steering .
⇒ Operating the wiper lever and the rain/light sensor before using
the car wash.
High-pressure cleaner
Page 441 of 502

Fig. 212 At the rear of the vehicle: rear view camera system in the Volkswagen badge or in the
number plate light (illustration).
The following overview contains recommendations for cleaning and care of individual vehicle
components ⇒ .
Windows, glass surfaces:
Remove wax residue, e.g. from care products, using the Volkswagen Genuine cleaning cloth -
000 096 166 A - or a suitable glass cleaner.
Use a hand brush to remove snow and ice. If you use a plastic scraper, move it in one direction only.
Use the Volkswagen Genuine de-icing agent (- 000 096 322 -) to remove ice.
Wiper blades:⇒ Wiper blades .
Paint:
Always treat surfaces carefully in order to prevent damage to the paint coat. Use a clean, soft cloth
and a mild soap solution1) or cleaning clay to remove any light dirt immediately, e.g. deposits, insect
residue, or cosmetics.
Repair minor paint damage with a touch-up pen. Refer to the vehicle data sticker for the paint code
⇒ Technical data . Consult a qualified workshop in the event of damage to surfaces with matt paint.
n deposits with a soap solution. Then remove any deposits with
cleaning clay.
Volkswagen Genuine hard wax (- 000 096 317 -).
cleaning to remove dirt and dust.
Plenum chamber, engine compartment:
Remove leaves and other loose objects with a vacuum cleaner or by hand ⇒ Fig. 211 ⇒ . Cleaning
of the engine compartment should always be performed by a qualified workshop ⇒ .
Water that has entered the plenum chamber via a manual process (e.g. from a high-pressure
cleaner) can cause considerable damage to the vehicle.
Page 443 of 502

Volkswagen recommends using Volkswagen Genuine de-icing agent (- 000 096 322 -) for de-icing. Do
not use door lock de-icer containing grease solvents.
WARNING
The engine compartment of any motor vehicle is a hazardous area. All work in the engine
compartment carries the risk of injury, scalding, accidents and fire.
and safety precautions ⇒ Safety notes for working in the engine compartment .
NOTICE
Incorrect cleaning and care can cause vehicle damage.
tools.
NOTICE
The drainage channels for the plenum chamber may get blocked by leaves and dirt. Water that does
not drain away could get into the vehicle interior.
The durability and colourfastness of decorative and protective films can be affected by
environmental influences such as direct sunlight, moisture, air pollution, stone impact etc.
Decorative films may show signs of use or ageing after about one to three years, protective films
after about two to three years. In very hot climates, decorative films may start to fade within a year
and protective films within two years.
1) null
2) Mild soap solution: a maximum of two tablespoons neutral soap diluted in one litre of water.
Vehicle interior care and cleaning
The following overview contains recommendations for cleaning and care of individual vehicle
components ⇒ .
Windows:
Clean with a glass cleaning agent and then wipe dry using a clean chamois cloth or a lint-free cloth.
Page 444 of 502

Textiles, microfibre cloth, leatherette:
Remove any dirt with Volkswagen Genuine interior cleaning agent (- 000 096 301 -). Never treat
materials with leather care agents, solvents, wax polish, shoe cream, stain removers or similar
substances.
icles adhering to surfaces: remove with a vacuum cleaner on a regular basis so that the
material is not permanently damaged by abrasion.
- 000 096 301 -). Dab off
dissolved grease and colour particles with an absorbent cloth and then treat with water if necessary.
-
000 096 301 -) and use a mild soap solution1) if necessary.
Natural leather:
Remove fresh soiling with a cotton cloth and mild soap solution1). Do not allow fluids to seep into
the seams.
Treat any dried stains with Volkswagen Genuine leather cleaner (- 000 096 323 -).
Regularly and each time after having finished cleaning, apply care cream with light protection and
impregnating properties. Use a special coloured leather cream if necessary. If the vehicle is parked
outdoors for long periods, you should cover the leather to protect it from direct sunlight.
Never treat leather with solvents, wax polish, shoe cream, stain removers or similar.
-based soiling, e.g. oil: remove fresh stains with an absorbent cloth.
leather cleaner (- 000 096 323 -).
Plastic parts:
Use a soft, moist cloth.
If stubborn soiling cannot be removed with mild soap solution1), use a solvent-free plastic cleaning
agent if necessary, e.g. Volkswagen Genuine plastic cleaner (- 000 096 314 -).
Trim parts, trim strips made of chrome, aluminium or stainless steel:
Clean using a clean, soft cloth and a mild soap solution1) in a dust-free environment.
Anodised surfaces: do not use chrome cleaning products.
Controls:
Remove coarse dirt and other dirt that is difficult to reach using a soft brush. Then use a clean, soft
cloth and a mild soap solution1). Do not allow liquids to enter the controls.
Displays:
Use a Volkswagen Genuine cleaning cloth (- 000 096 166 A -) with a little water, a suitable glass
cleaner or LCD cleaner. Do not clean displays with a dry cloth.