2021 TOYOTA RAV4 Owners Manual (in English)

1
2
3
4
5
6
7
8
9
10
Pictorial indexSearch by illustration
For safety
and securityMake sure to read through them
(Main topics: Child seat, theft deterrent system)
Vehicle status
information and
indicatorsReading driving-related information
(Main topics: Meters, multi-information display)
Before driving
Opening and closing the doors and windows,
adjustment before driving
(Main topics: Keys, doors, seats)
Driving
Operations and advice which are necessary for
driving
(Main topics: Starting engine, refueling)
AudioOperating the Audio
(Main topics: Audio/visual, phone, Connected Services)
Interior featuresUsage of the interior features
(Main topics: Air conditioner, storage features)
Maintenance
and careCaring for your vehicle and maintenance
procedures
(Main topics: Interior and exterior, light bulbs)
When trouble
arisesWhat to do in case of malfunction and emergency
(Main topics: Battery discharge, flat tire)
Vehicle
specificationsVehicle specifications, customizable features
(Main topics: Fuel, oil, tire inflation pressure)
For ownersReporting safety defects for U.S. owners, and seat
belt and SRS airbag instructions for Canadian
owners
IndexSearch by symptom
Search alphabetically

2TABLE OF CONTENTS
For your information...................8
Reading this manual ................ 12
How to search .......................... 13
Pictorial index .......................... 14
1-1. For safe use Before driving ................... 26
For safe driving ................ 27
Seat belts ......................... 29
SRS airbags ..................... 33
Front passenger occupant classification system ...... 43
Exhaust gas precautions.. 48
1-2. Child safety Riding with children .......... 49
Child restraint systems..... 50
1-3. Emergency assistance Safety Connect ................ 65
1-4. Theft deterrent system Engine immobilizer system....................................... 70
Alarm................................ 73
2-1. Instrument cluster Warning lights and indicators....................................... 76
Gauges and meters (with 4.2- inch display) ................... 82
Gauges and meters (with 7- inch display) ................... 85
Multi-information display .. 89Fuel consumption information
....................................... 99
3-1. Key information Keys .............................. 102
3-2. Opening, closing and lock- ing the doors
Side doors ..................... 109
Back door ...................... 115
Smart key system .......... 129
3-3. Adjusting the seats Front seats .................... 135
Rear seats ..................... 136
Driving position memory 138
Head restraints .............. 141
3-4. Adjusting the steering wheel and mirrors
Steering wheel............... 144
Inside rear view mirror ... 145
Digital Rear-view Mirror . 147
Outside rear view mirrors .................................... 156
3-5. Opening, closing the win- dows and moon roof
Power windows ............. 158
Moon roof ...................... 161
Panoramic moon roof .... 164
4-1. Before driving Driving the vehicle ......... 171
Cargo and luggage ........ 177
Vehicle load limits.......... 180
1For safety and security
2
Vehicle status
information and
indicators
3Before driving
4Driving

3TABLE OF CONTENTS
1
2
3
4
5
6
7
8
9
10
Trailer towing ................181
Dinghy towing ............... 193
4-2. Driving procedures Engine (ignition) switch (vehi-cles without smart key sys-
tem) ............................. 195
Engine (ignition) switch (vehi- cles with smart key system).................................... 196
Automatic transmission . 201
Turn signal lever ........... 204
Parking brake ................ 205
Brake Hold .................... 208
4-3. Operating the lights and wipers
Headlight switch ............ 211
AHB (Automatic High Beam) .................................... 214
Fog light switch ............. 217
Windshield wipers and washer......................... 218
Rear window wiper and washer......................... 221
4-4. Refueling Opening the fuel tank cap.................................... 223
4-5. Using the driving support
systems
Toyota Safety Sense 2.0 226
PCS (Pre-Collision System) .................................... 232
LTA (Lane Tracing Assist) .................................... 240
RSA (Road Sign Assist) 250
Dynamic radar cruise control with full-speed range ... 253BSM (Blind Spot Monitor)
.................................... 264
Intuitive parking assist ... 273
PKSB (Parking Support Brake) .......................... 281
Parking Support Brake func- tion (static objects) ...... 286
Parking Support Brake func- tion (rear-crossing vehicles).................................... 292
Rear view monitor system .................................... 296
Toyota parking assist monitor .................................... 304
Panoramic view monitor 317
Stop & Start system....... 349
Driving mode s elect switch
.................................... 355
Multi-terrain Select (AWD vehicles) ...................... 357
Snow mode switch (AWD vehicles) ...................... 361
Downhill assist control sys- tem .............................. 362
Driving assist systems ... 364
4-6. Driving tips Winter driving tips .......... 371
Utility vehicle precautions ....

................................ 374
5-1. Basic function Buttons overview ........... 379
Menu screen.................. 381
Status icon..................... 382
“Setup” screen ............... 384
5Audio

4TABLE OF CONTENTS
5-2. Basic information before operation
Initial screen .................. 385
Touch screen ................ 386
Home screen................. 388
Entering letters and num- bers/list screen operation.................................... 389
Screen adjustment ........ 392
Linking multi-information dis- play and the system .... 393
5-3. Connectivity settings Registering/Connecting a Bluetooth
® device ....... 394
Setting Bluetooth
® details
.................................... 398
Wi-Fi
® Hotspot .............. 406
5-4. Apple CarPlay/Android Auto
Apple CarPlay
®/Android
Auto™ ......................... 411
5-5. Other settings General settings ............ 418
Voice settings................ 422
Vehicle settings ............. 423
5-6. Using the audio/visual sys- tem
Quick reference............. 424
Some basics ................. 425
5-7. Radio operation AM/FM/SiriusXM (SXM) radio.................................... 429
5-8. Media operation USB memory................. 436
iPod/iPhone (Apple CarPlay) .................................... 438Android Auto..................
441
Bluetooth
® audio ........... 442
5-9. Audio/visual remote con- trols
Steering switches .......... 446
5-10.Audio settings Setup ............................. 448
5-11.Tips for operating the
audio/visual system
Operating information .... 450
5-12.Voice command system operation
Voice command system 462
Command list ................ 465
5-13.Mobile Assistant operation Mobile Assistant ............ 469
5-14.Phone operation (Hands- free system for cellular
phones)
Quick reference ............. 471
Some basics .................. 472
Placing a call using the Bluetooth
® hands-free sys-
tem .............................. 476
Receiving a call using the Bluetooth
®hands-free sys-
tem .............................. 479
Talking on the Bluetooth
®
hands-free system ....... 480
Bluetooth
® phone message
function ........................ 482
5-15.Phone settings Setup ............................. 487
5-16.What to do if... (Bluetooth
®)
Troubleshooting............. 497

5TABLE OF CONTENTS
1
2
3
4
5
6
7
8
9
10
5-17.Connected Services over-view
Connected Services ...... 501
Type A: Function achieved by using a smartphone or DCM
.................................... 502
Type B: Function achieved by using DCM and the system
.................................... 504
Type C: Function achieved by using DCM.............. 505
Type D: Function achieved by using DCM and a smart-
phone .......................... 508
5-18.Connected Services opera- tion
Toyota Apps .................. 510
5-19.Setup Toyota Apps settings .... 514
6-1. Using the air conditioning
system and defogger
Manual air conditioning sys-
tem .............................. 516
Automatic air conditioning system ......................... 522
Heated steering wheel/seat heaters/seat ventilators 529
6-2. Using the interior lights Interior lights list ............ 532
6-3. Using the storage features List of storage features . 535
Luggage compartment fea- tures ............................ 5396-4. Using the other interior fea-
tures
Other interior features ... 544
Garage door opener ...... 556
7-1. Maintenance and care Cleaning and protecting the vehicle exterior ............ 566
Cleaning and protecting the vehicle interior ............. 569
7-2. Maintenance Maintenance requirements.................................... 572
General maintenance .... 573
Emission inspection and maintenance (I/M) programs
.................................... 576
7-3. Do-it-yourself maintenance Do-it-yourself service precau-tions ............................. 577
Hood .............................. 579
Positioning a floor jack .. 580
Engine compartment ..... 582
Tires .............................. 589
Tire inflation pressure .... 604
Wheels .......................... 606
Air conditioning filter ...... 608
Wiper insert replacement .................................... 610
Wireless remote control/elec- tronic key battery ......... 613
Checking and replacing fuses .................................... 616
Light bulbs ..................... 619
6Interior features
7Maintenance and care

6TABLE OF CONTENTS
8-1. Essential informationEmergency flashers ...... 628
If your vehicle has to be stopped in an emergency.................................... 628
If the vehicle is trapped in ris- ing water...................... 629
8-2. Steps to take in an emer- gency
If your vehicle needs to be towed........................... 631
If you think something is wrong .......................... 636
Fuel pump shut off system .................................... 637
If a warning light turns on or a warning buzzer sounds 638
If a warning message is dis- played.......................... 649
If you have a flat tire...... 653
If the engine will not start 662
If you lose your keys ..... 664
If the electronic key does not operate properly (vehicles
with smart key system) 664
If the vehicle battery is dis- charged ....................... 666
If your vehicle overheats 670
If the vehicle becomes stuck .................................... 6729-1. Specifications
Maintenance data (fuel, oil level, etc.) .................... 676
Fuel information............. 688
Tire information ............. 690
9-2. Customization Customizable features... 700
9-3. Initialization Items to initialize ............ 712
10-1.For owners Reporting safet y defects for
U.S. owners ................. 714
Seat belt instructions for Canadian owners (in
French) ........................ 715
SRS airbag instructions for Canadian owners (in
French) ........................ 716
What to do if... (Trouble- shooting) ..................... 726
Alphabetical Index ........ 729
8When trouble arises9Vehicle specifications
10For owners
Index

7TABLE OF CONTENTS
1
2
3
4
5
6
7
8
9
10

8
Please note that this manual
applies to all models and
explains all equipment, including
options. Therefore, you may find
some explanations for equip-
ment not installed on your vehi-
cle.
All specifications provided in this
manual are current at the time of
printing. However, because of
the Toyota policy of continual
product improvement, we
reserve the right to make
changes at any time without
notice.
Depending on specifications,
the vehicle shown in the illustra-
tions may differ from your vehi-
cle in terms of equipment.
Approximately five hours after
the engine is turned off, you
may hear sound coming from
under the vehicle for several
minutes. This is the sound of a
fuel evaporation leakage check
and, it does not indicate a mal-
function.A wide variety of non-genuine
spare parts and accessories for
Toyota vehicles are currently
available in the market. You
should know that Toyota does
not warrant these products and
is not responsible for their per-
formance, repair, or replace-
ment, or for any damage they
may cause to, or adverse effect
they may have on, your Toyota
vehicle.
This vehicle should not be modi-
fied with non-genuine Toyota
products. Modification with non-
genuine Toyota products could
affect its performance, safety or
durability, and may even violate
governmental regulations. In
addition, damage or perfor-
mance problems resulting from
the modification may not be cov-
ered under warranty.
The installation of a mobile two-
way radio system in your vehicle
could affect electronic systems
such as:

Multiport fuel injection sys-
tem/sequential multiport fuel
injection system
 Toyota Safety Sense 2.0
For your information
Main Owner’s Manual
Noise from under vehicle
after turning off the engine
Accessories, spare parts
and modification of your
Toyota
Installation of a mobile
two-way radio system