2021 TOYOTA PROACE CITY VERSO Owners Manual

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Practical information
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► Grasp the dipstick by its coloured grip and pull it out completely.► Wipe the end of the dipstick using a clean, lint-free cloth.

► Reinsert the dipstick and push fully down, then pull it out again to visually check the oil level: the correct level is between marks A (max) and B (min).Do not start the engine if the level is:– above mark A: contact a TOYOTA dealer or a qualified workshop.– below mark B: top up the engine oil immediately.
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Oil gradeBefore topping up or changing the engine oil, check that the oil is suitable for the engine and complies with the recommendations in the service schedule supplied with the vehicle (or available from your TOYOTA dealer and qualified workshops).Use of non-recommended oil may invalidate the contractual warranty in the event of engine failure.
Topping up the engine oil level
The location of the oil filler cap is shown in the corresponding underbonnet layout view.► Add oil in small quantities, avoiding any spills on engine components (risk of fire).► Wait a few minutes before checking the level again using the dipstick.► Add more oil if necessary.► After checking the level, carefully refit the oil filler cap and the dipstick in its tube.
NOTIC E
During the 30 minutes after topping up the oil, the check performed with the oil level indicator in the instrument panel when the ignition is switched on is not valid.
Brake fluid
The level of this fluid should be close to the "MAX" mark. If not, check the brake pad wear.To know how often the brake fluid should be replaced, refer to the manufacturer's servicing schedule.
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If topping up, clean the cap before replacing
it. Use only DOT4 brake fluid from a sealed canister.
Engine coolant
Check the engine coolant level regularly.It is normal to top up this fluid between two services.The check and top-up must only be done with the engine cold.A low level presents a risk of serious damage to the engine.The level of this fluid should be close to the "MAX" mark but should never exceed it.If the level is close to or below the "MIN” mark, it is essential to top up.When the engine is hot, the temperature of this fluid is regulated by the fan.In addition, as the cooling system is pressurised, wait at least one hour after switching off the engine before carrying out any work.To avoid the risk of scalding if you need to top up in an emergency, wrap a cloth around the cap and unscrew the cap by two turns to allow the pressure to drop.Once the pressure has dropped, remove the cap
and top up to the required level.
Screenwash fluid
Top up to the required level when necessary.Capacity of the tank:– 5.3 litres for "very cold climate" versions.– 2.2 litres for other versions.

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Fluid specification
The fluid must be topped up with a ready-to-use mixture.In winter (temperatures below zero), a liquid containing an agent to prevent freezing must be used which is appropriate for the prevailing conditions, in order to protect the elements of the system (pump, tank, ducts, jets, etc.).
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Filling with pure water is prohibited under all circumstances (risk of freezing, limestone deposits, etc.).
Diesel fuel additive (Diesel
with particle filter)
or On reaching the minimum level in the particle filter additive tank, this warning lamp comes on fixed, accompanied by an audible warning and a message warning that the additive level is too low.
Topping up
This additive must be topped up without delay by a TOYOTA dealer or a qualified workshop.
AdBlue (Diesel engines)
An alert is triggered when the reserve level is reached.For more information on the AdBlue range indicators, refer to the corresponding section.To avoid the vehicle being immobilised in accordance with regulations, you must top up the AdBlue tank.For more information on the Supply of AdBlue, refer to the corresponding section.
Checks
Unless otherwise indicated, check these components in accordance with the manufacturer's service schedule and according to your engine.Otherwise, have them checked by a TOYOTA dealer or a qualified workshop.
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Only use products recommended by TOYOTA or products of equivalent quality and specification.In order to optimise the operation of components as important as those in the braking system, TOYOTA selects and offers very specific products.
12 V battery
The battery does not require any maintenance.However, check regularly that the terminals are correctly tightened (versions without quick release terminals) and that the connections are clean.
NOTIC E
For more information on the precautions to take before any work on the 12 V battery, refer to the corresponding section.
WARNI NG
Versions equipped with Stop & Start are fitted with a 12 V lead-acid battery of specific technology and specification.Its replacement should be carried out only by a TOYOTA dealer or a qualified workshop.
Passenger compartment
filter
Depending on the environment and the use of the vehicle (e.g. dusty atmosphere, city driving), change it twice as often, if necessary.

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NOTIC E
A clogged passenger compartment filter can adversely affect air conditioning system performance and generate undesirable odours.
Air filter
Depending on the environment and the use of the vehicle (e.g. dusty atmosphere, city driving), change it twice as often, if necessary.
Oil filter
Change the oil filter each time the engine oil is changed.
Particle filter (Diesel)
When the particle filter is approaching saturation, this warning lamp comes on temporarily, accompanied by a message warning of the risk
of filter clogging.As soon as the traffic conditions permit, regenerate the filter by driving at a speed of at least 60 km/h (37 mph) until the warning lamp goes off.
NOTIC E
If the warning lamp stays on, this indicates a low Diesel additive level.For more information on Checking levels, refer to the corresponding section.
NOTIC E
Following prolonged operation of the vehicle at very low speed or at idle, you may, in exceptional circumstances, notice the emission of water vapour at the exhaust while accelerating. This has no impact on the vehicle’s behaviour or the environment.
NOTIC E
New vehicleDuring the first few particle filter regeneration operations, you may notice a "burning" smell. This is perfectly normal.
Manual gearbox
The gearbox does not require any maintenance (no oil change).
Automatic gearbox
The gearbox does not require any maintenance (no oil change).
Brake pads
Brake wear depends on the style of driving, particularly in the case of vehicles used in town, over short distances. It may be necessary to have the condition of the brakes checked, even between vehicle services.Unless there is a leak in the circuit, a drop in the brake fluid level indicates that the brake pads are worn.
NOTIC E
After washing the vehicle, moisture, or in wintry conditions, ice can form on the brake discs and pads: braking efficiency may be reduced. Gently dab the brakes to dry and defrost them.
Brake disc wear
For information on checking brake disc wear, contact a TOYOTA dealer or a qualified workshop.

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Manual parking brake
If you notice excessive brake lever travel or decreased effectiveness, the parking brake must be adjusted, even between two services.This system must be checked by a TOYOTA dealer or a qualified workshop.
Electric parking brake
This system does not require any routine servicing. However, in the event of a problem, do not hesitate to have the system checked by a TOYOTA dealer or a qualified workshop.
NOTIC E
For more information on the Electric parking brake, refer to the corresponding section.
Wheels and tyres
The inflation pressure of all tyres, including the spare wheel, must be checked on "cold” tyres.The pressures indicated on the tyre pressure label are valid for "cold" tyres. If you have driven for more than 10 minutes or more than 10 km (6 miles) at over 50 km/h (31 mph), add 0.3 bar (30 kPa) to the values indicated on the label.
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Under-inflation increases fuel consumption. Non-compliant tyre pressure causes premature wear on tyres and has an adverse effect on the vehicle's road holding - risk of an accident!
Driving with worn or damaged tyres reduces the braking and road holding performance of the vehicle. It is recommended to regularly check the condition of the tyres (tread and sidewalls) and wheel rims as well as the presence of the valves.When the wear indicators no longer appear set back from the tread, the depth of the grooves is less than 1.6 mm; it is imperative to replace the tyres.Using different size wheels and tyres from those specified can affect the lifetime of tyres, wheel rotation, ground clearance, the speedometer reading and have an adverse effect on road holding.Fitting different tyres on the front and rear axles
can cause the ESC to mistime.
AdBlue® (Diesel engines)
To respect the environment and ensure compliance with the Euro 6 standard, without adversely affecting the performance or fuel consumption of its Diesel engines, TOYOTA has taken the decision to equip its vehicles with a system that associates SCR (Selective Catalytic Reduction) with a Diesel particle filter (DPF) for the treatment of exhaust gases.
SCR System SCR
Using a liquid called AdBlue® that contains urea, a catalytic converter turns up to 85% of the nitrogen oxides (NOx) into nitrogen and water, which are harmless to health and the environment.The AdBlue® is contained in a special tank holding about 17 litres. Its capacity allows a driving range of approximately 6,000 km (3,700 miles), (which may vary considerably depending on your driving style and the vehicle). An alert system
is automatically triggered when the remaining range reaches 2,400 km (1,500 miles), i.e. once the reserve level has been reached.Several alerts are triggered successively during the remaining 2,400 km (1,500 miles) before the tank is empty and the vehicle blocked.

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NOTIC E
For more information on the Warning and indicator lamps and the associated alerts, or the Indicators, please refer to the corresponding sections.
WARNI NG
Once the AdBlue® tank is empty, a system
required by legislation prevents starting of the engine.If the SCR system is faulty, the level of emissions from the vehicle will no longer meet the Euro 6 standard: the vehicle becomes polluting.In the event of a confirmed SCR system malfunction, it is essential to visit a TOYOTA dealer or a qualified workshop. After 1,100 km (680 miles), a device is automatically activated to prevent the engine from starting.In both cases, a range indicator indicates the distance that can be travelled before the vehicle is stopped.
NOTIC E
Freezing of the AdBlue®
AdBlue® freezes at temperatures below around -11°C.The SCR system includes a heater for the AdBlue® tank, allowing you to continue driving in very cold conditions.
Supply of AdBlue®
It is recommended that the AdBlue® be topped up as soon as the first alert is issued indicating that the reserve level has been reached.
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In order to ensure that the SCR system operates correctly:– Use only AdBlue® fluid that meets the ISO 22241 standard.– Never transfer AdBlue® to another container: it would lose its purity.
– Never dilute AdBlue® with water.
You can obtain AdBlue® from a TOYOTA dealer or in a qualified workshop.
NOTIC E
You can also visit a service station equipped with AdBlue® pumps specially designed for private vehicles.
WARNI NG
Never top up from an AdBlue® dispenser reserved for heavy goods vehicles.
Storage recommendations
AdBlue® freezes at about -11°C and deteriorates above +25°C. Containers should be stored in a cool area and protected from direct sunlight.Under these conditions, the fluid can be kept for at least a year.If the fluid has frozen, it can be used once it has completely thawed out in the ambient air.
WARNI NG
Never store AdBlue® containers in your vehicle.
Precautions for use
AdBlue® is a urea-based solution. This fluid is non-flammable, colourless and odourless (when kept in a cool place).In the event of contact with the skin, wash the affected area with soap and running water. In the event of contact with the eyes, immediately rinse the eyes with large amounts of water or with an eye wash solution for at least 15 minutes. Seek medical attention if you feel a persistent burning sensation or irritation.

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If swallowed, immediately wash out the mouth with clean water and then drink plenty of water.In certain conditions (high temperature, for example), the risk of release of ammonia cannot be excluded: do not inhale the fluid. Ammonia vapours have an irritant effect on mucous membranes (eyes, nose and throat).
WARNI NG
Store AdBlue® out of the reach of children, in
its original container.
Procedure
Before starting the top-up procedure, ensure that the vehicle is parked on a flat and level surface.In wintry conditions, ensure that the temperature of the vehicle is above -11 °C. Otherwise the AdBlue® may be frozen and so cannot be poured into its tank. Park the vehicle in a warmer area for a few hours to allow the top-up to be carried out.
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Never put the AdBlue® into the Diesel fuel tank.
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If any AdBlue® is splashed, or if there are any spillages on the bodywork, rinse immediately with cold water or wipe with a damp cloth.If the fluid has crystallised, clean it off using a sponge and hot water.
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Important: in the event of a top-up after a breakdown because of a lack of AdBlue, it is essential to wait around 5 minutes before switching on the ignition, without opening the driver’s door, unlocking the vehicle, introducing the key into the ignition switch, or introducing the key of the “Keyless Entry and Starting ” system into the passenger compartment.Switch on the ignition, then wait for 10 seconds before starting the engine.
► Switch off the ignition and remove the key from the switch to switch off the engine.or► With Keyless Entry and Starting, press the "START/STOP" button to switch off the engine.

► With the vehicle unlocked and the fuel filler flap open, turn the blue cap of the AdBlue® tank anti-clockwise and remove it.► With a container of AdBlue®: after checking the expiry date, read carefully the instructions on the label before pouring the contents of the container into the vehicle's AdBlue tank.► With an AdBlue® pump: introduce the nozzle and fill the tank until the automatic cut-off of the nozzle.
WARNI NG
In order not to overfill the AdBlue® tank:– Add between 10 and 13 litres using AdBlue® containers.– Stop after the nozzle’s first automatic cut-out, if you are refilling at a service station.
WARNI NG
If the AdBlue® tank is completely empty – which is confirmed by the “Top up AdBlue: Starting impossible” message – it is essential to add at least 5 litres.

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After refilling
► Refit the blue cap to the tank filler and turn it clockwise, as far as it will go.► Close the fuel filler flap.
Do not dispose of AdBlue® bottles or containers in the household waste.Place them in a container reserved for this purpose or take them back to where you purchased them.
Free-wheeling
In certain situations, you must allow the vehicle to free-wheel (while being towed, on a rolling road, in an automatic car wash, or being transported by rail or sea freight, etc.).The procedure varies according to the type of gearbox and parking brake.
With a manual gearbox and
electric parking brake /
Release procedure
► With the engine running and while depressing the brake pedal, move the gear selector to the neutral position.
► While depressing the brake pedal, switch off the ignition.► Release the brake pedal, then switch on the ignition again.► While depressing the brake pedal, press the control lever to release the parking brake.► Release the brake pedal, then switch off the ignition.
Reverting to normal operation
► While depressing the brake pedal, start the engine.
With an automatic gearbox
and electric parking brake /
Release procedure
► With the engine running and while depressing the brake pedal, set the gear selector to N.► While depressing the brake pedal, switch off the ignition.
► Release the brake pedal, then switch on the ignition again.► While depressing the brake pedal, press the control lever to release the parking brake.► Release the brake pedal, then switch off the ignition.
Reverting to normal operation
► While depressing the brake pedal, start the engine.
NOTIC E
Keyless Entry and StartingYou must not depress the brake pedal while switching the ignition on or off. If you do, the engine will start, requiring you to restart the procedure.
Advice on care and
maintenance
General recommendations
Observe the following recommendations to avoid damaging your vehicle.
Exterior
WARNI NG
Never use a high-pressure jet wash in the engine compartment, due to the risk of damaging electrical components.Do not wash the vehicle in strong sunshine or extremely cold conditions.

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NOTIC E
When washing the vehicle at an automatic roller-brush car wash, be sure to lock the doors and, depending on version, remove the electronic key.When using a pressure washer, hold the lance at least 30 cm (0 ft 11") from the vehicle (particularly when cleaning areas containing chipped paint, sensors or seals).Promptly clean up any stains containing chemicals liable to damage the vehicle's paint (including tree resin, bird droppings, insect secretions, pollen and tar).If justified by the environment, clean the vehicle more frequently to remove salty deposits (in coastal areas), soot (in industrial estates) and mud (in wet or cold areas). These substances can be highly corrosive.Contact a TOYOTA dealer or a qualified workshop if you require advice on removing stubborn stains requiring special products (such as tar or insect removers).
Preferably, have paint touch-ups performed by a TOYOTA dealer or a qualified workshop.
Interior
WARNI NG
When washing the vehicle, never use a water hose or high-pressure washer to clean the interior.Liquids carried in cups or other open containers can spill, presenting a risk of damage if they come into contact with the
controls in the dashboard and centre console. Take care!
Bodywork
High-gloss paint
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Do not use abrasive products or solvents, petrol or oil to clean the bodywork.Never use an abrasive sponge to clean stubborn stains. Risk of scratching the paintwork!Do not apply polish in strong sunshine, or to plastic or rubber parts.
NOTIC E
Use a soft sponge and soapy water or a pH neutral product.Gently wipe the bodywork with a clean microfibre cloth.Apply polish with the vehicle clean and dry.Comply with the instructions for use stated on the product.
Decals
(Depending on version)
WARNI NG
Do not use a high pressure washer to clean the vehicle. Risk of damaging or detaching the decals!
NOTIC E
Use a high-flow hose at a temperature between 25°C and 40°C.Sweep the jet of water across the surface to be cleaned, perpendicular to it.Rinse the vehicle with demineralised water.