2021 TOYOTA AVALON HYBRID Owners Manual (in English)

9
537
For owners
Reporting safety defects for
U.S. owners ............................. 538

538
Reporting safety defects for U.S. owners
If you believe that your vehicle has a defect which could cause a
crash or could cause injury or death, you should immediately inform
the National Highway Traffic Safety Administration (NHTSA) in addi-
tion to notifying Toyota Motor Sales, U.S.A., Inc. (Toll-free: 1-800-
331-4331).
If NHTSA receives similar complaints, it may open an investigation,
and if it finds that a safety defect exists in a group of vehicles, it may
order a recall and remedy campaign. However, NHTSA cannot
become involved in individual problems between you, your dealer,
or Toyota Motor Sales, U.S.A., Inc.
To contact NHTSA, you may call the Vehicle Safety Hotline toll-free
at 1-888-327-4236 (TTY: 1-800-424-9153); go to http://
www.safercar.gov
; or write to: Administrator, NHTSA, 1200 New
Jersey Ave. SE., Washington, DC 20590. You can also obtain other
information about motor vehicle safety from http://www.safercar.gov.

539
Index
What to do if...
(Troubleshooting) .................... 540
Alphabetical index ..................... 544
For information regarding the equipment listed below, refer to “NAV-
IGATION AND MULTIMEDIA SYSTEM OWNER’S MANUAL”.
• Navigation system
• Audio/visual system
• Toyota parking assist monitor
• Panoramic view monitor
• Connected Services

540What to do if... (Troubleshooting)
What to do if... (Troubleshooting)
●If you lose your mechanical keys, new genuine mechanical keys can be
made by your Toyota dealer. (P. 135)
●If you lose your electronic keys, the risk of vehicle theft increases signifi-
cantly. Contact your Toyota dealer immediately. (P. 137)
●Is the key battery weak or depleted? (P. 439)
●Is the power switch in ON mode?
When locking the doors, turn the power switch off. (P. 197)
●Is the electronic key left inside the vehicle?
When locking the doors, make sure that you have the electronic key on
your person.
●The function may not operate properly due to the condition of the radio
wave. (P. 151)
●Is the child-protector lock set?
The rear door cannot be opened from inside the vehicle when the lock is
set. Open the rear door from outside and then unlock the child-protector
lock. (P. 141)
●The function to prevent the electronic key from being left inside the trunk
will operate and you can open the trunk as usual. Take the key out from the
trunk. (P. 145)
If you have a problem, check the following before contacting
your Toyota dealer.
The doors cannot be locked, unlocked, opened or closed
You lose your keys
The doors cannot be locked or unlocked
The rear door cannot be opened
The trunk lid is closed with the electronic key left inside

541What to do if... (Troubleshooting)
●Did you press the power switch while firmly depressing the brake pedal?
(P. 196)
●Is the shift lever in P? (P. 198)
●<002c005600030057004b004800030048004f004800460057005500520051004c00460003004e0048005c000300440051005c005a004b004800550048000300470048005700480046005700440045004f00480003004c00510056004c004700480003005700
4b0048000300590048004b004c0046004f004800220003000b[P. 148)
●Is the steering wheel unlocked? (P. 199)
●Is the electronic key battery weak or depleted?
<002c005100030057004b004c005600030046004400560048000f00030057004b00480003004b005c00450055004c004700030056005c00560057004800500003004600440051000300450048000300560057004400550057004800470003004c0051000300
44000300570048005000530052005500440055005c0003005a[ay.
(P. 485)
●Is the 12-volt battery discharged? (P. 487)
●Is the power switch in ON mode?
If you cannot release the shift lever by depressing the brake pedal with the
power switch in ON mode. (P. 209)
●It is locked automatically to prevent theft of the vehicle. (P. 199)
●Is the window lock switch pressed?
The power window except for the one at the driver’s seat cannot be oper-
ated if the window lock switch is pressed. (P. 173)
●The auto power off function will be operated if the vehicle is left in ACCES-
SORY or ON mode (the hybrid system is not operating) for a period of
time. (P. 198)
If you think something is wrong
The hybrid system does not start
The shift lever cannot be shifted from P even if you depress
the brake pedal
The steering wheel cannot be turned after the hybrid system
is stopped
The windows do not open or close by operating the power
window switches
The power switch is turned off automatically

542What to do if... (Troubleshooting)
●The seat belt reminder light is flashing
Are the driver and the passenger wearing the seat belts? (P. 458)
●The parking brake indicator is on
Is the parking brake released? (P. 212)
Depending on the situation, other types of warning buzzer may also sound.
(P. 455, 465)

●Did anyone inside the vehicle open a door during setting the alarm?
The sensor detects it and the alarm sounds. (P. 88)
Do one of the following to stop the alarm:
• Unlock the doors.
• Open the trunk using the entry function or wireless remote control.
• Turn the power switch to ACCESSORY or ON mode, or start the hybrid
system.
●Is the message displayed on the multi-information display?
Check the message on the multi-information display. (P. 465)
●When a warning light turns on or a warning message is displayed, refer to
P. 455, 465.
A warning buzzer sounds during driving
An alarm is activated and the horn sounds
A warning buzzer sounds when leaving the vehicle
A warning light turns on or a warning message is displayed

543What to do if... (Troubleshooting)
●Stop the vehicle in a safe place and replace the flat tire with the spare
tire. (P. 471)
●Try the procedure for when the vehicle becomes stuck in mud, dirt, or
snow. (P. 498)
When a problem has occurred
If you have a flat tire
The vehicle becomes stuck

544Alphabetical index
Alphabetical index
A/C ............................................ 338
Air conditioning filter ............. 432
Automatic air
conditioning system ............ 338
ABS
(Anti-lock Brake System)...... 323
Warning light ......................... 456
Acoustic Vehicle Alerting
System ..................................... 76
AGC (Auto glide control) ........ 322
Air conditioning filter .............. 432
Air conditioning
system .................................... 338
Air conditioning filter ............. 432
Automatic air conditioning
system ................................ 338
S-FLOW mode ...................... 341
Airbags ....................................... 34
Airbag operating conditions .... 43
Airbag precautions for
your child .............................. 37
Correct driving posture ........... 26
Curtain shield airbag
operating conditions ............. 44
Curtain shield airbag
precautions ........................... 40
Front passenger occupant
classification system............. 48
General airbag precautions .... 37
Locations of airbags................ 34
Modification and disposal
of airbags.............................. 42
Side airbag operating
conditions ............................. 44
Side airbag precautions .......... 37
Side and curtain shield
airbags operating
conditions ............................. 44
Side and curtain shield
airbags precautions .............. 37
SRS airbags............................ 34
SRS warning light ................. 456Alarm .......................................... 88
Ambient lights ......................... 354
Anchor brackets ........................ 58
Antennas
(smart key system) ............... 148
Anti-lock Brake System
(ABS) ...................................... 323
Warning light......................... 456
Approach warning ................... 271
Armrest..................................... 375
Assist grips .............................. 375
Audio Plus
*
Audio/visual system*
Auto glide control (AGC) ........ 322
Automatic air
conditioning system ............. 338
Air conditioning filter ............. 432
Automatic High Beam ............. 222
Automatic light control
system.................................... 218
Auxiliary boxes ........................ 359
A