2021 TOYOTA AVALON HYBRID Owners Manual (in English)

4657-2. Steps to take in an emergency
7
When trouble arises
Master warning light
The master warning light also
comes on or flashes in order to
indicate that a message is cur-
rently being displayed on the multi-
information display.
Multi-information display
Handling method
Follow the instructions of the message on the multi-information display.
If any of the warning messages are shown again after the appropriate
actions have been performed, contact your Toyota dealer.
If a warning message is displayed
The multi-information display shows warnings of system mal-
functions, incorrectly performed operations, and messages that
indicate a need for maintenance. When a message is shown,
perform the correction procedure appropriate to the message.
1
2
3

4667-2. Steps to take in an emergency
The warning lights and warning buzzers operate as follows depending
on the content of the message. If a message indicates the need for
inspection by a dealer, have the vehicle inspected by your Toyota
dealer immediately.
The operation of the warning lights and warning buzzers may differ
from those stated. In this case, perform the correction procedure
according to the displayed message.
*: A buzzer sounds the first time a message is shown on the multi-informa-
tion display.
Messages and warnings
System
warning
light
Warning buzzer*Warning
Comes
onSoundsIndicates an important situation,
such as when a system related to
driving is malfunctioning or that
danger may result if the correction
procedure is not performed

Comes
on or
flashes
Sounds
Indicates an important situation,
such as when the systems shown
on the multi-information display
may be malfunctioning
FlashesSounds
Indicates a situation, such as
when damage to the vehicle or
danger may result
Comes
onDoes not sound
Indicates a condition, such as mal-
function of electrical components,
their condition, or indicates the
need for maintenance
FlashesDoes not sound
Indicates a situation, such as
when an operation has been per-
formed incorrectly, or indicates
how to perform an operation cor-
rectly

4677-2. Steps to take in an emergency
7
When trouble arises
■Warning messages
The warning messages explained below may differ from the actual messages
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■System warning lights
The master warning light does not come on or flash in the following cases.
Instead, a separate system warning light will come on along with a message
shown on the multi-information display.
●Malfunction in the ABS
The ABS warning light comes on. (P. 456)
●Malfunction in the brake system
The brake system warning light (yellow) comes on. (P. 455)
●Malfunction in the tire pressure warning system
The tire pressure warning light comes on. (P. 458)
●Remaining fuel level is low
The low fuel level warning light comes on. (P. 458)
■If a message instructing to refer to the Owner’s Manual is displayed
●If the following messages are shown, there may be a malfunction.
Immediately stop the vehicle in a safe place and contact your Toyota dealer.
Continuing to drive the vehicle may be dangerous.
• “Low Braking Power Stop in a Safe Place See Owner’s Manual”
• “Oil Pressure Low Stop in a Safe Place See Owner’s Manual”
• “Charging System Malfunction Stop in a Safe Place See Owner’s Man-
ual”
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Immediately have the vehicle inspected by your Toyota dealer.
• “Hybrid System Malfunction”
• “Check Engine”
• “Hybrid Battery System Malfunction”
• “Accelerator System Malfunction”
• “Smart Key System Malfunction”
●If “Engine Coolant Temp High Stop in a Safe Place See Owner’s Manual” is
displayed, follow the instructions accordingly. (P. 494)
●If “Maintenance Required for Traction Battery Cooling Parts See Owner’s
Manual” is displayed, follow the instructions accordingly. (P. 434)

4687-2. Steps to take in an emergency
■If “Hybrid System Overheated Output Power Reduced” is shown
This message may be displayed when driving under severe operating condi-
tions. (For example, when driving up a long steep hill.)
Handling method: P. 494
■If “Maintenance Required for Traction Battery Cooling Parts See Owner’s
Manual” is shown
The filter may be clogged, the air intake vent may be blocked or there may be
a gap in the duct.
●If the air intake vent or filter is dirty, refer to P. 434 for cleaning the air intake
vent and filter.
●If the message is being displayed and the air intake vent and filter are not
dirty, have the vehicle inspected at your Toyota dealer.
■If “Traction Battery Needs to be Protected Refrain From the Use of N
Position” is shown
This message may be displayed when the shift lever is in N.
As the hybrid battery (traction battery) cannot be charged when the shift lever
is in N, shift the shift lever to P when the vehicle is stopped.
■If “Traction Battery Needs to be Protected Shift into P to Restart” is
shown
This message is displayed when the hybrid battery (traction battery) charge
has become extremely low because the shift lever has been left in N for a cer-
tain amount of time.
When operating the vehicle, shift to P and restart the hybrid system.
■If “Shift to P Before Exiting Vehicle” is shown
Message is displayed when the driver’s door is opened without turning the
power switch off with the shift lever in any position other than P.
Shift the shift lever to P.
■If “Shift Is in N Release Accelerator Before Shifting” is shown
Message is displayed when the accelerator pedal has been depressed and
the shift lever is in N. Release the accelerator pedal and shift the shift lever to
D or R.
■If “Press Brake When Vehicle Is Stopped Hybrid System May Overheat”
is shown
Message is displayed when the accelerator pedal is depressed to maintain
the vehicle position when stopped on a upward slope, etc.
If this continues, the hybrid system may overheat.
Release the accelerator pedal and depress the brake pedal.

4697-2. Steps to take in an emergency
7
When trouble arises
■If “Auto Power Off to Conserve Battery” is displayed
Power was turned off due to the automatic power off function.
Next time when starting the hybrid system, operate the hybrid system for
approximately 5 minutes to recharge the 12-volt battery.
■If “A New Key has been Registered Contact Your Dealer for Details” is
displayed
This message will be displayed each time the driver’s door is opened when
the doors are unlocked from the outside for approximately one week after a
new electronic key has been registered.
If this message is displayed but you have not had a new electronic key regis-
tered, ask your Toyota dealer to check if an unknown electronic key (other
than those in your possession) has been registered.
■When “Headlight System Malfunction Visit Your Dealer” is displayed
The following systems may be malfunctioning. Have the vehicle inspected by
your Toyota dealer immediately.
●The LED headlight system
●Automatic High Beam
■If a message that indicates the malfunction of front camera is displayed
The following systems may be suspended until the problem shown in the
message is resolved.
●PCS (Pre-Collision System)
●LDA (Lane Departure Alert with steering control)
●Dynamic radar cruise control with full-speed range
●Automatic High Beam
■If “Maintenance Required Soon” is displayed
Indicates that all maintenance according to the driven distance on the mainte-
nance schedule
* should be performed soon.
Comes on approximately 4500 miles (7200 km) after the message has been
reset.
If necessary, perform maintenance. Please reset the message after the main-
tenance is performed. (P. 393)
*: Refer to the separate “Scheduled Maintenance Guide” or “Owner’s Manual
Supplement” for the maintenance interval applicable to your vehicle.

4707-2. Steps to take in an emergency
■If “Maintenance Required Visit Your Dealer” is displayed
Indicates that all maintenance is required to correspond to the driven distance
on the maintenance schedule
*.
Comes on approximately 5000 miles (8000 km) after the message has been
reset.
(The indicator will not work properly unless the message has been reset.)
Perform the necessary maintenance. Please reset the message after the
maintenance is performed. (P. 393)
*: Refer to the separate “Scheduled Maintenance Guide” or “Owner’s Manual
Supplement” for the maintenance interval applicable to your vehicle.
■If “Engine Oil Level Low Add or Replace” is displayed
The engine oil level may be low. Check the level of the engine oil, and add
engine oil if necessary. This message may be displayed if the vehicle is
stopped on a slope. Move the vehicle to a level surface and check if the mes-
sage disappears.
■Warning buzzer
P. 461
NOTICE
■If “High Power Consumption Power to Climate Temporarily Limited” is
frequently shown
There is a possible malfunction relating to the charging system or the 12-
volt battery may be deteriorating. Have the vehicle inspected by your Toyota
dealer.
■If “Maintenance Required For Traction Battery At Your Dealer” is
shown
The hybrid battery (traction battery) is scheduled to be inspected or
replaced. Have the vehicle inspected by your Toyota dealer immediately.
●Continuing to drive the vehicle without having the hybrid battery (traction
battery) inspected will cause the hybrid system not to start.
●If the hybrid system does not start, contact your Toyota dealer immedi-
ately.

4717-2. Steps to take in an emergency
7
When trouble arises
●Stop the vehicle in a safe place on a hard, flat surface.
●Set the parking brake.
●Shift the shift lever to P.
●Stop the hybrid system.
●Turn on the emergency flashers. (P. 448)
If you have a flat tire
Your vehicle is equipped with a spare tire. The flat tire can be
replaced with the spare tire.
For details about tires: P. 4 1 5
WARNING
■If you have a flat tire
Do not continue driving with a flat tire.
Driving even a short distance with a flat tire can damage the tire and the
wheel beyond repair, which could result in an accident.
Before jacking up the vehicle
Location of the spare tire, jack and tools
Luggage floor cover
Wheel nut wrench
JackSpare tire
Jack handle1
2
3
4
5

4727-2. Steps to take in an emergency
WARNING
■Using the tire jack
Observe the following precautions.
Improper use of the tire jack may cause the vehicle to suddenly fall off
the jack, leading to death or serious injury.
●Do not use the tire jack for any purpose other than replacing tires or
installing and removing tire chains.
●Only use the tire jack that comes with this vehicle for replacing a flat
tire.
Do not use it on other vehicles, and do not use other tire jacks for
replacing tires on this vehicle.
●Put the jack properly in its jack point.
●Do not put any part of your body under the vehicle while it is supported
by the jack.
●Do not start the hybrid system or drive the vehicle while the vehicle is
supported by the jack.
●Do not raise the vehicle while someone is inside.
●When raising the vehicle, do not put an object on or under the jack.
●Do not raise the vehicle to a height greater than that required to
replace the tire.
●Use a jack stand if it is necessary to get under the vehicle.
●When lowering the vehicle, make sure that there is no-one near the
vehicle. If there are people nearby, warn them vocally before lowering.
NOTICE
■To prevent damage to the vehicle when using a jack
When jacking up the rear of the vehi-
cle, make sure not to position the jack
under the bracket shown in the illustra-
tion near the rear jack point, as the
vehicle body may be damaged.