2021 RAM PROMASTER CITY service interval

68STARTING AND OPERATING
NOTE:
Increased noise levels at the end of the
steering wheel travel are considered normal
and do not indicate that there is a problem
with the power steering system.
Upon initial start-up in cold weather, the
power steering pump may make noise for a
short amount of time. This is due to the cold,
thick fluid in the steering system. This noise
should be considered normal, and it does not
in any way damage the steering system.
Power Steering Fluid Check
Checking the power steering fluid level at a
defined service interval is not required. The fluid
should only be checked if a leak is suspected,
abnormal noises are apparent, and/or the
system is not functioning as anticipated. Coordinate inspection efforts through an
authorized dealer.
If necessary, add fluid to restore to the proper
indicated level. With a clean cloth, wipe any
spilled fluid from all surfaces Ú
page 261.
CRUISE CONTROL — IF EQUIPPED
When engaged, the Cruise Control takes over
accelerator operations at speeds greater than
25 mph (40 km/h).
The Cruise Control buttons are located on the
right side of the steering wheel.

Cruise Control Buttons

CAUTION!
Prolonged operation of the steering system at
the end of the steering wheel travel will
increase the steering fluid temperature and it
should be avoided when possible. Damage to
the power steering pump may occur.
WARNING!
Fluid level should be checked on a level
surface and with the engine off to prevent
injury from moving parts and to ensure
accurate fluid level reading. Do not overfill.
Use only FCA recommended power steering
fluid.
CAUTION!
Do not use chemical flushes in your power
steering system as the chemicals can
damage your power steering components.
Such damage is not covered by the New
Vehicle Limited Warranty.
1 — On/Off
2 — RES (+)/Resume/Accel
3 — SET (–)/Set Speed/Decel
4 — CAN/Cancel

21_VM_OM_EN_USC_t.book Page 68

162SAFETY
The Air Bag Warning Light does not come on
during the four to eight seconds when the
ignition switch is first in the MAR/ACC/ON/
RUN position.
The Air Bag Warning Light remains on after
the four to eight-second interval.
The Air Bag Warning Light comes on intermit -
tently or remains on while driving.
NOTE:
If the speedometer, tachometer, or any engine
related gauges are not working, the Occupant
Restraint Controller (ORC) may also be
disabled. In this condition the air bags may not
be ready to inflate for your protection. Have an
authorized dealer service the air bag system
immediately.
Front Air Bags
This vehicle has front air bags and lap/shoulder
belts for both the driver and front passenger.
The front air bags are a supplement to the seat
belt restraint systems. The driver front air bag is
mounted in the center of the steering wheel.
The passenger front air bag is mounted in the
instrument panel, above the glove
compartment. The words “SRS AIRBAG” or
“AIRBAG” are embossed on the air bag covers.

Front Air Bag/Knee Impact Bolster Locations

WARNING!
Ignoring the Air Bag Warning Light in your
instrument panel could mean you won’t have
the air bag system to protect you in a collision.
If the light does not come on as a bulb check
when the ignition is first turned on, stays on
after you start the vehicle, or if it comes on as
you drive, have an authorized dealer service
the air bag system immediately.
1 — Driver And Passenger Front Air Bags
2 — Passenger Knee Impact Bolster
3 — Driver Knee Impact Bolster/Supplemental
Driver Knee Air Bag
WARNING!
Being too close to the steering wheel or
instrument panel during front air bag
deployment could cause serious injury,
including death. Air bags need room to
inflate. Sit back, comfortably extending
your arms to reach the steering wheel or
instrument panel.
Never place a rear-facing child restraint in
front of an air bag. A deploying passenger
front air bag can cause death or serious
injury to a child 12 years or younger,
including a child in a rear-facing child
restraint.
Never install a rear-facing child restraint in
the front seat of a vehicle. Only use a
rear-facing child restraint in the rear seat. If
the vehicle does not have a rear seat, do
not transport a rear-facing child restraint in
that vehicle.

21_VM_OM_EN_USC_t.book Page 162

217
SERVICING AND MAINTENANCE
SCHEDULED SERVICING
Your vehicle is equipped with an automatic oil
change indicator system. The oil change
indicator system will remind you that it is time to
take your vehicle in for scheduled maintenance.
Based on engine operation conditions, the oil
change indicator message will illuminate. This
means that service is required for your vehicle.
Operating conditions such as frequent
short-trips, trailer tow, extended engine idle
time, extremely hot or cold ambient
temperatures will influence when the “Oil
Change Required” message is displayed.
Severe Operating Conditions can cause the
change oil message to illuminate as early as
3,500 miles (5,600 km) since last reset. Have
your vehicle serviced as soon as possible,
within the next 500 miles (805 km).
An authorized dealer will reset the oil change
indicator message after completing the
scheduled oil change. If a scheduled oil change
is performed by someone other than an
authorized dealer, to reset the message
Úpage 46. NOTE:
Under no circumstances should oil change
intervals exceed 10,000 miles (16,000 km),
350 hours of engine run time or 12 months,
whichever comes first. The 350 hours of engine
run or idle time is generally only a concern for
fleet customers.
Severe Duty All Models
Vehicles that are operated in a dusty and
off-road environment, or predominately at idle
or very low engine RPM are known as Severe
Duty vehicles. It is recommended that you
change Engine Oil at 4,000 miles (6,500 km) or
350 hours of engine run time.
Once A Month Or Before A Long Trip:
Check engine oil level.
Check windshield washer fluid level.
Check tire pressure and look for unusual
wear or damage. Rotate tires at the first sign
of irregular wear, even if it occurs before the
oil indicator system turns on.
Check the fluid levels of the coolant reservoir
and brake master cylinder, fill as needed.
Check function of all interior and exterior
lights.
Maintenance Plan
Refer to the maintenance schedule for the
required maintenance intervals. More frequent
maintenance may be needed in severe
conditions, such as dusty areas and very short
trip driving. In some extreme conditions,
additional maintenance not specified in the
maintenance schedule may be required.
8

21_VM_OM_EN_USC_t.book Page 217

220SERVICING AND MAINTENANCE
Flush and replace the engine coolant at 10 years or 150,000
miles (240,000 km) whichever comes first. X
X
Inspect and replace PCV valve if necessary. X
1. Change engine air filter every 10,000 miles (16,000 km) if operated in dusty and off-road environment.
2. The brake fluid must be changed every 24 months. This interval is time based only, mileage intervals do not apply.
3. The spark plug change interval is mileage based only, yearly intervals do not apply.
Mileage or time passed (whichever comes first)
20,000
30,000
40,000
50,000
60,000
70,000
80,000
90,000
100,000
110,000
120,000
130,000
140,000
150,000
Or Years: 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Or Kilometers:
32,000
48,000
64,000
80,000
96,000
112,000
128,000
144,000
160,000
176,000
192,000
208,000
224,000
240,000
WARNING!
You can be badly injured working on or around a motor vehicle. Do only service work for which you have the knowledge and the right equipment. If
you have any doubt about your ability to perform a service job, take your vehicle to a competent mechanic.
Failure to properly inspect and maintain your vehicle could result in a component malfunction and effect vehicle handling and performance. This
could cause an accident.

21_VM_OM_EN_USC_t.book Page 220

224SERVICING AND MAINTENANCE
Synthetic Engine Oils
You may use synthetic engine oils provided the
recommended oil quality requirements are met,
and the recommended maintenance intervals
for oil and filter changes are followed.
Synthetic engine oils which do not have both the
engine oil certification mark and the correct SAE
viscosity grade number should not be used.
Materials Added To Engine Oil
FCA strongly recommends against the addition
of any additives (other than leak detection dyes)
to the engine oil. Engine oil is an engineered
product and its performance may be impaired
by supplemental additives.
Disposing Of Used Engine Oil And Oil Filters
Care should be taken in disposing of used
engine oil and oil filters from your vehicle. Used
oil and oil filters, indiscriminately discarded, can
present a problem to the environment. Contact
an authorized dealer, service station or
governmental agency for advice on how and
where used oil and oil filters can be safely
discarded in your area.
Engine Oil Filter
The engine oil filter should be replaced with a
new filter at every engine oil change.
Engine Oil Filter Selection
A full-flow type disposable oil filter should be
used for replacement. The quality of
replacement filters varies considerably. Only
high quality mopar certified filters should be
used.
Engine Air Cleaner Filter
For the proper maintenance intervals
Úpage 217. NOTE:
Be sure to follow the Severe Duty Conditions
maintenance interval if applicable
Úpage 217.
Engine Air Cleaner Filter Selection
The quality of replacement filters varies
considerably. Only high quality mopar certified
filters should be used.
CAUTION!
Do not use chemical flushes in your engine oil
as the chemicals can damage your engine.
Such damage is not covered by the New
Vehicle Limited Warranty.
WARNING!
The air induction system (air cleaner, hoses,
etc.) can provide a measure of protection in
the case of engine backfire. Do not remove
the air induction system (air cleaner, hoses,
etc.) unless such removal is necessary for
repair or maintenance. Make sure that no
one is near the engine compartment before
starting the vehicle with the air induction
system (air cleaner, hoses, etc.) removed.
Failure to do so can result in serious personal
injury.

21_VM_OM_EN_USC_t.book Page 224

250SERVICING AND MAINTENANCE
Tire Rotation Recommendations
The tires on the front and rear of your vehicle
operate at different loads and perform different
steering, driving, and braking functions. For
these reasons, they wear at unequal rates.
These effects can be reduced by timely rotation
of tires. The benefits of rotation are especially
worthwhile with aggressive tread designs such
as those on all season type tires. Rotation will
increase tread life, help to maintain mud, snow
and wet traction levels, and contribute to a
smooth, quiet ride.
For the proper maintenance intervals
Úpage 217. The reasons for any rapid or
unusual wear should be corrected prior to
rotation being performed.
The suggested rotation method is the “forward
cross” shown in the following diagram. This
rotation pattern does not apply to some
directional tires that must not be reversed.
Tire Rotation (Forward Cross)

DEPARTMENT OF TRANSPORTATION
UNIFORM TIRE QUALITY GRADES
The following tire grading categories
were established by the National
Highway Traffic Safety Administration.
The specific grade rating assigned by the
tire's manufacturer in each category is
shown on the sidewall of the tires on
your vehicle.All passenger vehicle tires must conform
to Federal safety requirements in
addition to these grades.
Treadwear
The Treadwear grade is a comparative
rating, based on the wear rate of the tire
when tested under controlled conditions
on a specified government test course.
For example, a tire graded 150 would
wear one and one-half times as well on
the government course as a tire graded
100. The relative performance of tires
depends upon the actual conditions of
their use, however, and may depart
significantly from the norm due to
variations in driving habits, service
practices, and differences in road
characteristics and climate.

21_VM_OM_EN_USC_t.book Page 250