2021 RAM PROMASTER CITY brake

208IN CASE OF EMERGENCY
IGNITION KEY REMOVAL OVERRIDE
This vehicle is equipped with a Key Ignition Park
Interlock which requires the transmission to be
in PARK (P) before the ignition switch can be
turned to the OFF/LOCK (key removal) position.
To remove the key manually, proceed as
follows:

1. Firmly apply the parking brake.

2. Remove the Allen Key located in the rear
cargo area, in the tool bag (if equipped) or
on the left side in the cargo box.
3. Unlock the steering column, pull the tilt/ telescoping control handle down. 4. Pull the steering wheel outward until it is in
the end of the travel position, then lock the
steering column in position, push the
control handle up until fully engaged.
5. Using the Allen Key, undo the lower steering column cover screws, and remove the lower
cover.

Lower Steering Column Screw Locations

6. Pull the release tab downwards using one hand and with the other one remove the
key, sliding it outwards.
Release Tab Location

7. Once the key is removed, reinstall the steering column cover.
CAUTION!
Driving with a hot cooling system could
damage your vehicle. If the temperature
gauge reads HOT (H), pull over and stop the
vehicle. Idle the vehicle with the air
conditioner turned off until the pointer drops
back into the normal range. If the pointer
remains on HOT (H), and you hear continuous
chimes, turn the engine off immediately and
call for service.
CAUTION!
It is advisable to contact an authorized dealer
to have the reinstall procedure carried out. If
you would like to proceed in performing the
reinstall procedure special attention must be
paid to the correct coupling of the clips.
Otherwise damage to the cover or noise
might be heard due to incorrect fastening of
the lower cover.

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IN CASE OF EMERGENCY209
GEAR SELECTOR OVERRIDE
If a malfunction occurs and the gear selector
cannot be moved out of the PARK (P) position,
you can use the following procedure to
temporarily move the gear selector:

1. Turn the engine OFF.

2. Firmly apply the parking brake.
3. Using a screwdriver or similar tool, carefully
separate the gear selector boot from the
center console.

Gear Selector Boot Location

4. Press and maintain firm pressure on the brake pedal. 5. Insert a small screwdriver or a similar tool
into the gear selector override access hole
(at the right front corner of the gear selector
assembly), then push and hold the override
release lever down. While holding the
override release lever down, push the lock
button on the gear selector and move the
gear selector to the NEUTRAL (N) position.

Gear Selector Override Access Hole

6. The vehicle may then be started in NEUTRAL (N).
7. Reinstall the gear selector boot.
FREEING A STUCK VEHICLE
If your vehicle becomes stuck in mud, sand, or
snow, it can often be moved using a rocking
motion. Turn the steering wheel right and left to
clear the area around the front wheels. Push
and hold the lock button on the gear selector.
Then shift back and forth between DRIVE (D)
and REVERSE (R), while gently pressing the
accelerator. Use the least amount of
accelerator pedal pressure that will maintain
the rocking motion, without spinning the wheels
or racing the engine.
NOTE:
Shifts between DRIVE (D) and REVERSE (R) can
only be achieved at wheel speeds of 5 mph
(8 km/h) or less. Whenever the transmission
remains in NEUTRAL (N) for more than two
seconds, you must press the brake pedal to
engage DRIVE (D) or REVERSE (R).
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214IN CASE OF EMERGENCY
Replacing Exterior Bulbs
Headlamps
See below steps to replace:

1. Remove the plastic cap from the back of
the headlamp housing.

2. Rotate the bulb counterclockwise.
3. Remove the bulb and replace as needed.
4. Install the bulb and rotate clockwise to lock in place.
5. Reinstall the plastic cap.
Front Turn Signal Lamps
See below steps to replace:

1. Remove the cap from the back of the outer upper headlamp housing.

2. Rotate the bulb counterclockwise and remove.
3. Install the bulb into socket.
4. Rotate the bulb/socket clockwise into the lamp locking it in place.
5. Reinstall the plastic cap.
Parking And Daytime Running Lights
See below steps to replace:

1. Remove the cap from the back of the outer lower headlamp housing.

2. Rotate the bulb counterclockwise and remove.
3. Install the bulb into socket, and rotate bulb/ socket clockwise into lamp locking it in
place.
4. Reinstall the plastic cap.
Rear Side Marker Lamps
LED (Serviced at an Authorized Dealer)
Center Mount Brake Lamp W5W
Reverse Light W16W
Front Fog Lamps H11
NOTE:
Numbers refer to commercial bulb types that can be purchased from an authorized dealer. If a bulb needs to be replaced visit an authorized dealer
or refer to the applicable Service Manual.
Exterior Bulbs
Lamps Bulb Number

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IN CASE OF EMERGENCY215
Front/Rear Side Marker Lamps
See below steps to replace:
The front/rear side marker lamps are LED and
not serviced separately. See an authorized
dealer for replacement of these lights.
Rear Tail, Stop, Backup And Turn Signal
Lamps
The rear light clusters contain taillight, brake
light, direction indicator and reverse/rear fog
light bulbs. To access the light clusters, see
below steps to replace:

1. Open the rear doors.

2. Remove the screws and remove the tail
lamp assembly.
3. Remove the screws and separate the backplate from the lamp housing.
4. Remove the tail, stop, or turn signal bulbs by pushing them slightly and turning counter -
clockwise.
5. Remove the backup lamp bulb by pulling straight out.
6. Replace lamps as required and reinstall lamp. The bulbs are arranged inside the light cluster
as follows:
Third Brake Light (Center Mount)
See below steps to replace:

1. For versions with tailgate, loosen the two
fastening screws and extract the cluster.

2. For versions with swing doors, remove rubber plugs, remove retaining tabs and
extract the cluster.
3. For versions with high roof and swing doors, remove the pressure-fit plastic guard and
rubber cap using a screwdriver, release the
retaining tags as shown in the figure and
remove the unit.
4. Remove the appropriate tabs and remove the bulb holder.
5. Remove the snap-fitted bulb and replace it.
License Plate Lights
See below steps to replace:

1. Disengage the holding tabs and remove the lens by lifting to the left.

2. Remove the bulbs by releasing them from the side contacts; insert the new bulbs and
make sure they are correctly clamped
between these contacts.
Replacing Interior Bulbs
Dome Lamp With Spot Lights
See below steps to replace:

1. Remove dome lamp by depressing the tabs, using a suitable tool.

Dome Lamp Assembly

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217
SERVICING AND MAINTENANCE
SCHEDULED SERVICING
Your vehicle is equipped with an automatic oil
change indicator system. The oil change
indicator system will remind you that it is time to
take your vehicle in for scheduled maintenance.
Based on engine operation conditions, the oil
change indicator message will illuminate. This
means that service is required for your vehicle.
Operating conditions such as frequent
short-trips, trailer tow, extended engine idle
time, extremely hot or cold ambient
temperatures will influence when the “Oil
Change Required” message is displayed.
Severe Operating Conditions can cause the
change oil message to illuminate as early as
3,500 miles (5,600 km) since last reset. Have
your vehicle serviced as soon as possible,
within the next 500 miles (805 km).
An authorized dealer will reset the oil change
indicator message after completing the
scheduled oil change. If a scheduled oil change
is performed by someone other than an
authorized dealer, to reset the message
Úpage 46. NOTE:
Under no circumstances should oil change
intervals exceed 10,000 miles (16,000 km),
350 hours of engine run time or 12 months,
whichever comes first. The 350 hours of engine
run or idle time is generally only a concern for
fleet customers.
Severe Duty All Models
Vehicles that are operated in a dusty and
off-road environment, or predominately at idle
or very low engine RPM are known as Severe
Duty vehicles. It is recommended that you
change Engine Oil at 4,000 miles (6,500 km) or
350 hours of engine run time.
Once A Month Or Before A Long Trip:
Check engine oil level.
Check windshield washer fluid level.
Check tire pressure and look for unusual
wear or damage. Rotate tires at the first sign
of irregular wear, even if it occurs before the
oil indicator system turns on.
Check the fluid levels of the coolant reservoir
and brake master cylinder, fill as needed.
Check function of all interior and exterior
lights.
Maintenance Plan
Refer to the maintenance schedule for the
required maintenance intervals. More frequent
maintenance may be needed in severe
conditions, such as dusty areas and very short
trip driving. In some extreme conditions,
additional maintenance not specified in the
maintenance schedule may be required.
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218SERVICING AND MAINTENANCE
At Every Oil Change Interval As Indicated By Oil Change Indicator System:
Change oil and filter
Rotate the tires
Rotate at the first sign of irregular wear, even if it occurs before the oil indicator system turns on
Inspect battery and clean and tighten terminals as required
Inspect the CV/Universal joints
Inspect brake pads, shoes, rotors, drums, hoses, lines and park brake
Inspect engine cooling system protection and hoses
Inspect exhaust system
Inspect engine air cleaner if using in dusty or off-road conditions
Inspect and replace the Evaporative System Fresh Air Filter as necessary; replacement may be more frequent if vehicle is operated in extreme dusty
conditions

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SERVICING AND MAINTENANCE219
Mileage or time passed (whichever comes first)
20,000
30,000
40,000
50,000
60,000
70,000
80,000
90,000
100,000
110,000
120,000
130,000
140,000
150,000
Or Years: 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Or Kilometers:
32,000
48,000
64,000
80,000
96,000
112,000
128,000
144,000
160,000
176,000
192,000
208,000
224,000
240,000
Additional Inspections
Inspect the CV/Universal joints. X X X X X X X X X X X X X X
Inspect front suspension, boot seals, tie rod ends, and
replace if necessary. X X X X X
X X
Inspect the brake linings, parking brake function. X X X X XX X
Inspect front accessory drive belt, tensioner, idler pulley, and
replace if necessary. X
Additional Maintenance
Replace engine air cleaner filter.
1X XX XX
Replace air conditioning/cabin air filter. X X X X XX X
Change brake fluid every two years.
2X X X X X X X
Replace spark plugs.
3X
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220SERVICING AND MAINTENANCE
Flush and replace the engine coolant at 10 years or 150,000
miles (240,000 km) whichever comes first. X
X
Inspect and replace PCV valve if necessary. X
1. Change engine air filter every 10,000 miles (16,000 km) if operated in dusty and off-road environment.
2. The brake fluid must be changed every 24 months. This interval is time based only, mileage intervals do not apply.
3. The spark plug change interval is mileage based only, yearly intervals do not apply.
Mileage or time passed (whichever comes first)
20,000
30,000
40,000
50,000
60,000
70,000
80,000
90,000
100,000
110,000
120,000
130,000
140,000
150,000
Or Years: 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Or Kilometers:
32,000
48,000
64,000
80,000
96,000
112,000
128,000
144,000
160,000
176,000
192,000
208,000
224,000
240,000
WARNING!
You can be badly injured working on or around a motor vehicle. Do only service work for which you have the knowledge and the right equipment. If
you have any doubt about your ability to perform a service job, take your vehicle to a competent mechanic.
Failure to properly inspect and maintain your vehicle could result in a component malfunction and effect vehicle handling and performance. This
could cause an accident.

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