2021 MERCEDES-BENZ V-CLASS MPV lock

#
If necessar y,fold up there ar seat. #
Turn topro tary catch 1clockwise and bot‐
to m rotary catch 1anti-clockwise. #
Remo vecover2.
Re moving the vehicle tool kit and ja ckfrom
th eto ol holder St
ow age compartment with tool holder #
Remo vecla mp ing stra p4. #
Lift off tool holder co ver3. #
Carefully pull theve hicle tool kit and jack
upwards out of thestow age compartment.
Lift the jack slightly before removing it and
turn it toa diagonal position in thestow age
compartment.
St ow ing theve hicle tool kit and the ja ck #
Before stowing, wind the jack tothe fully
closed position and place it so that the hand‐
wheel is facing forw ards and the plate is
fa cing in wards. #
Place the jack and vehicle tool kit into the
to ol holder. #
Replace co ver3 oftheto ol holder. #
Tighten clamping stra p4.
Closing thesto wage compa rtment #
Put on co ver2. #
Turn topro tary catch 1anti-clockwise and
bottom rotary catch 1clockwise. #
Fold down there ar seat. 248
Breakdown assis tance

*
NO
TEDama gecaused byincor rect cool‐
ant #
Only add coolant that has been pre‐
mixed with therequ ired antifreeze pro‐
te ction. Information on coolant is
available at thefo llow‐
ing locations:
R inthe Mercedes-Benz Specification for Oper‐
ating Fluids 320.1
- at https://be vo.mercedes-benz.com
- inthe Mercedes-Benz BeVo app
R at a qualified specialist workshop
* NO
TEOverheating at high outside tem‐
peratures If an inapp
ropriate coolant is used, the engine
cooling sy stem is not suf ficiently pr otected
against overheating and cor rosion at high out‐
side temp eratures. #
Always use coolant appr ovedby
Mercedes-Benz . #
Obser vethe instructions in the
Mercedes-Benz Specifications for Oper‐
ating Fluids 320. 1. *
NO
TEPaint wo rkdamage due tocoolant #
Do not spill coolant on painted sur fa‐
ces. Ha
ve the coolant regularly replaced at a qualified
specialist workshop.
No tethe proportion of anti-cor rosion agent/anti‐
freeze in the engine cooling sy stem within thefo l‐
lowing temp erature ranges:
R at least 50% (antifreeze pr otection up to
about -37°C)
R maximum 55% (antifreeze pr otection up to
-45°C)
Capacities, coolant
Coolant capacity Mode
lC apacity
All model sA pprox.10 .4 l
Appr ox.13 .4 l
on vehicles with auxil‐
iary heating Wi
ndscreen washer fluid Note
s on windscreen washer fluid
Obser vethe no tes on operating fluids
(/ page 269). &
WARNING ‑ Risk of fire and injury due to
windscreen washer concentrate
Wi ndscreen washer concentrate is highly
fl ammable. It could ignite if it comes into con‐
ta ct with hot engine component parts or the
ex haust sy stem. #
Make sure that no windscreen washer
concentrate spills out next tothefiller
opening. *
NO
TEDama getotheex terior lighting
due tounsuitable windsc reen washer
fl uid Uns
uitable windsc reen washer fluids may
damage the plastic sur face of theex terior
lighting. #
Only use windscreen washer fluids
which are also suitable for use on plas‐
tic sur faces, e.g. MB SummerFit or MB
Wi nterFit. *
NO
TEBlocked spr aynozzles caused by
mixing windscreen washer fluids #
Do not mix MB SummerFit and MB Win‐
te rFit with other windscreen washer flu‐
ids. Do not use distilled or de-ionised
water.Other‐
wise, thefill le vel sensor may give a false reading.
Re commended windscreen washer fluid:
R Abo vefreezing point: e.g. MB SummerFit
R Below freezing point: e.g. MB WinterFit
Fo rth e cor rect mixing ratio, referto the informa‐
tion on the anti-freeze container.
Mix thewa sher fluid with windsc reen washer fluid
all year round. Re
frigerant Note
s onrefrigerant
Obser vethe no tes on operating fluids
(/ page 269). Te
ch nical da ta275

Display messages
Possible causes/consequences and 0050 0050Solutions #
Stop theve hicle as soon as possible, paying attention to
ro ad and traf fic conditions. Do not continue driving. #
Consult a qualified specialist workshop. #
Do not top up the brake fluid. 007A
0025
00E5
inoperative See Owner's
Manual *E
BD is una vailable due toa malfunction. This means that ABS, BAS,
hill start assist and ESP ®
as well as its driving saf ety sy stems, for
ex ample, are also una vailable.
AT TENTION ASSIST is deactivated and other driving sy stems could
be automatically deactivated.
The brake sy stem continues tofunction normally, but without the
functions lis ted abo ve. &
WARNING Risk of skidding if EBD, ABS and ESP ®
are mal‐
functioning
The wheels may blo ckduring braking and ESP ®
does not per‐
fo rm any vehicle stabilization.
The steerability and braking characteristics are heavily impaired
and the braking dis tance may increase. In addition, other driving
saf ety sy stems are switched off. #
Drive on carefull y. #
Have the brake sy stem checked immediately at a qualified
specialist workshop. 00E5
inoperative See Owner's
Manual *
ESP ®
,BA S and hill start assist are una vailable due toa malfunction.
AT TENTION ASSIST is deactivated and other driving sy stems could
be automatically deactivated.
The brake sy stem continues tofunction normally, but without the
functions lis ted abo ve. The wheels could therefore lock up at an
early stage in theeve nt of maximum full-s top braking, forex ample.
This will se verely impair steerability and braking. Braking dis tance
may increase in an emergency braking situation. &
WARNING Risk of skidding if ESP ®
is malfunctioning
If ESP ®
is malfunctioning, ESP ®
cannot car ryout vehicle stabili‐
sation. In addition, other driving saf ety sy stems are switched off. #
Drive on carefull y. #
Have ESP ®
ch ecked at a qualified specialist workshop. 00E5
currently unavailable
See Owner's Manual *
ESP ®
,BA S and hill start assist are una vailable due toa malfunction.
Self-diagnosis is not yet comple te,fo rex ample.
AT TENTION ASSIST is deactivated and other driving sy stems could
be automatically deactivated.
The brake sy stem continues tofunction normally, but without the
functions lis ted abo ve. The wheels could therefore lock up at an
early stage in theeve nt of maximum full-s top braking, forex ample. 284
Display messages and warning and indicator lamps

Display messages
Possible causes/consequences and 0050 0050Solutions
00C8
Refill AdBlue Start not
possible *
Awa rning tone also sounds. The AdBlue ®
tank is em pty. Yo u can no
lon gerst art the engine. #
Top up with at least 8 l AdBlue ®
(/ page 149). #
Turn theke yto position 0048inthe ignition lock and waitfor
appr oximately one minute.
The engine can be restar ted once the engine management has
de tected the new le vel.
0099 AdBlue system Malfunc-
tion See Owner's Manual *
Awa rning tone also sounds. The AdBlue ®
sy stem is malfunctioning. #
Consult a qualified specialist workshop immediatel y.
0099 AdBlue malfunction
Emer. oper. in XXX km
See Owner's Manual *
Awa rning tone also sounds. The AdBlue ®
sy stem is malfunctioning.
The displa yed dis tance is the maximum you can drive. If you subse‐
qu ently start the engine again, you will be able todrive theve hicle
only at a maximum speed of 20 km/h forth e dis tance shown. Af ter
th at, the engine management sy stem will pr event the engine from
being star ted again. #
Consult a qualified specialist workshop immediatel y.
0099 Limp-home mode: 20
km/h No start ... km
See Owner's Manual. *
Awa rning tone also sounds. The AdBlue ®
sy stem is malfunctioning.
Yo u may continue todrive the displa yed dis tance at a maximum
speed of 20 km/h. If you subse quently switch off the engine, the
engine management sy stem will pr eventthe engine from being star‐
te d again. #
Drive on toaqu alified specialist workshop.
or #
Stop theve hicle in accordance with the tra ffic conditions and
consult a qualified specialist workshop.
0099 Refill AdBlue Start not
possible *
Awa rning tone also sounds. The AdBlue ®
sy stem is malfunctioning.
Yo u can no lon gerst art the engine. #
Inform a qualified specialist workshop immediately. Ty
res Display messages
Possible causes/consequences and 0050 0050Solutions
Rectify tyre pressure *T
he tyre pressure is too low in at least one of the tyres, or the dif fer‐
ence in tyre pressu rebetween the individual wheels is too great. #
Check the tyre pressure at the next opportunity . #
Correct the tyre pressure as necessar y. #
Restart the tyre pressure monitoring sy stem (/ page 255).
Check tyre(s) *A
warning tone also sounds.
The tyre pressure in one or more tyres has dropped significantl y.296
Display messages and warning and indicator lamps

Display messages
Possible causes/consequences and 0050 0050Solutions
Cooling down can take afe w minutes. When the clutch has cooled
down, the display message will disappear and the clutch will be fully
operational again.
Ò *T
hetailgate is open. #
Close theta ilgate.
Ó *A
warning tone also sounds. The bonnet is open. &
WARNING Risk of accident due todriving with the bonn et
unlo cked
The bonn etmay open and block your vie w. #
Neverre lease the bonn etwhen driving. #
Before every trip, ensure that the engine bonn etis loc ked. #
Stop theve hicle immediately in accordance with the traf fic con‐
ditions. #
Secu retheve hicle against rolling away. #
Close the bonn et.
0051 *I
n addition, a warning tone sounds du ring the trip.
The display sho ws the open door or doors. #
Close all the doors.
00B2
Top up washer fluid *T
hewasher fluid le vel in thewa sher fluid reser voir has dropped
below the minimum. #
Top up thewa sher fluid (/ page 226).
00CC Power steering malfunc-
tion See Owner's Manual *A
warning tone also sounds. The po wer assi stance forth esteering
could be malfunctioning. You may need tosteer more forc efully. #
Carefully continue toaqu alified specialist workshop and ha ve
th esteering checked immediatel y.
Telephone No service *Y
our vehicle is outside the transmission and receiver range of the
mobile phone network pr ovider.
To start engine, shift to
either P or N *
Yo u ha veattem pted tostart the engine in transmission position 005E
or 005B. #
Shift the transmission toposition 005Dor005C.
Auxiliary battery malfunc-
tion *T
he auxiliary batteryforth e transmission is no longer being
ch arge d. #
Consult a qualified specialist workshop.
Apply brake to deselect
Park (P) position *
Yo u ha vetried toshift the transmission toposition 005B,005Eor005C
without applying the brake. #
Depress the brake pedal. Display messages and
warning and indicator lamps 299

1,
2, 3 ...
4MATIC Function............................................. 14 6
12 V so cket
see Soc ket (12 V)
230 V so cket
see Soc ket (230 V)
360° Camera Care................................................... 229
Opening the camera co ver (r eve rs‐
ing camera)....................................... .169 A
ABS (anti-lock braking sy stem) ............ .154
Ac celeration
see Using kickdown
Ac oustic locking verification signal
Ac tivating/deactivating........................ 49
Ac tivating/deactivating air-recircu‐
lation mode ............................................ .124
Ac tive Brake Assi st
Ac tivating/deactivating...................... 157
Fu nction/no tes.................................. 15 6
Ac tive Di stance Assist DISTRO NIC
Calling up a speed.............................. 16 3
Displ ays.............................................. 16 4
Fu nction............................................. 16 2
Increasing/decreasing speed.............1 63
Re quirements:.................................... 16 3
Selecting............................................ 16 3
St eering wheel buttons.......................1 63
St oring a speed..................................1 63
Switching off/deactivating................. 16 3
Switching on/activating..................... 16 3
Sy stem limitations.............................. 16 2
Ac tive headlamps................................... 107
Ac tive Parking Assist
Exiting a parking space....................... 171
Fu nction............................................. 16 9
Pa rking............................................... 17 0
Sy stem limitations.............................. 16 9
Ad aptive
see Lane Keeping Assist
Ad aptive brake lights .............................158
Ad aptive cruise control
see Active Dis tance Assi stDISTRONIC
Ad aptive Highbeam Assist
Fu nction............................................. 108
Switching on/of f................................ 109Ad
aptive Highbeam Assist Plus
Fu nction............................................. 109
Switching on/of f................................ 11 0
Ad Blue ®
Ad ditive...................................... 148, 272
Displ aying thefill le vel........................ 14 9
Filling capacity.................................. .273
Journe ysabroad................................ .138
No tes.................................................. 14 8
Purity.......................................... 148, 272
To pping up..........................................1 49
Ad d-on equipment ................................... .17
Ad d-on equipment guidelines................. 17
Ad diti ve
Ad Blue ®
...................................... 148, 272
Engine oil........................................... .273
Ad diti ves
Fu el....................................................2 70
Ad diti ves (AdBlue ®
)
see AdBlue ®
Ad diti ves (engine oil)
see Additive
Ad diti ves (fuel)
see Fuel
Af ter-sales service
see ASS YST PLUS service inter val display
Air recirculation but ton
Con venience opening/closing............ 12 5
Air suspension see AIRMATIC
Airbag Activation............................................ .27
Fr ont airbag (driver, co-driver).............. 31
Ins tallation locations............................ 31
Overview.............................................. 31
PA SSENGER AIR BAG indicator lamp... .34
Pr otection impaired.............................. 32
Pr otection pr ovided.............................. 32
Side airbag.......................................... .31
Wi ndow airba g...................................... 31
AIRM ATIC
Suspension........................................ .146
Alarm sy stem
see ATA (Anti -Theft Alarm sy stem)
Alertness assistant see ATTENTION ASSIST
All-wheel drive Notes.................................................. 14 6 Index
311

All-wheel drive
see 4MATIC
Ambient lighting Setting (MBUX multimedia sy stem)..... 111
Android Auto
see Smartphone integration
Animals Pets in theve hicle................................ 48
Anti-lock braking sy stem
see ABS (anti-lo ckbraking sy stem)
Anti-skid chains
see Snow chains
Anti-theft ala rmsystem
see ATA (Anti -Theft Alarm sy stem)
Anti-theft pr otection
Immobilise r.......................................... 66
Anti-theft pr otection
see ATA (Anti -Theft Alarm sy stem)
Anticipatory occupant pr otection
see PRE- SAFE®
(anticipatory occu‐
pant pr otection)
Anticipatory occupant pr otection
sy stem
see PRE- SAFE®
(anticipatory occu‐
pant pr otection)
Apple CarPlay ®
see Smartphone integration
Aq uaplaning............................................ 13 9
Armrest Stow age compartment......................... 97
Asht ray
Re ar passenger compartment............ 102
Use (front centre console).................. 101
Assistance graphic (on-board com‐
puter)...................................................... .183
Assistance sy stems
see Driving saf ety sy stem
ASS YST
see ASS YST PLUS service inter val display
ASS YST PLUS se rvice inter val display
Displaying the service due dat e......... 220
Fu nction/no tes.................................. 220
Non-ope rational times wi th the
battery disconnec ted.......................... 221
Re gular maintenance work................. 220
Special service requ irements............ .220
ATA (Anti-Theft Alarm sy stem)
Fu nction............................................... 67
Interior motion sensor function............ 68 Priming and deactivating
the inte‐
ri or motion sensor................................ 68
Priming and deactivating tow- aw ay
pr otection............................................. 67
St opping the alarm............................... 67
To w- aw ay protection function............... 67
At tachments............................................ .17
AT TENTION ASSI ST
Fu nction............................................. 172
Switching on/of f................................ 172
Sy stem limitations.............................. 172
Au thorised workshop
see Qualified specialist workshop
Au tomatic co-driver airbag shu toff
Fu nction of co-d rive r airbag shutoff..... 33
Au tomatic dipped beam ........................105
Au tomatic distance adjustment
see Active Dis tance Assi stDISTRONIC
Au tomatic engine start (ECO start/
sto p function)........................................ .140
Au tomatic engine stop (ECO start/
sto p function)........................................ .140
Au tomatic front passen ger front air‐
bag shu toff
PA SSENGER AIR BAG indicator lamp... .34
Au tomatic measures af ter an acci‐
dent........................................................... 36
Au tomatic transmission
DIRECT SELECT le ver......................... 14 2
Drive prog ram displa y......................... 14 5
Drive prog rams................................... 14 4
DY NA MIC SELECT switch................... 14 4
Engage pa rkposition.......................... 14 3
Engaging drive position...................... 14 3
Engaging neutral................................. 14 3
Engaging reve rsege ar....................... .143
Kickdown............................................ 14 5
Manual shifting................................... 14 5
Re stricting the shift rang e.................. 14 3
Selecting the drive prog ram............... 14 5
St eering wheel gearshift paddles.......1 45
Tr ansmission position displa y............. 14 2
Tr ansmission positions....................... 14 2
Au xiliary heating
No tes.................................................. 12 6
Au xiliary warm-air heater
Fu nction............................................. 13 0
Operating the switch clock................. 131
Overvie w,timer.................................. 13 0
Problems............................................ 13 4
Setting the switch-on time.................. 131312
Index

Switching on/off
byremo tecontrol... 13 2
Axle load ................................................ .268 B
Back support see Lumbar support (4-w ay)
Ball coupling Attach ing............................................ 17 7
Ball neck Removing........................................... .178
BA S (Brake Assist Sy stem)................... .154
Battery Care................................................... 237
Charging............................................. 237
Charging a vehicle batter y.................. 237
Connecting and fitting thest ar ter
battery................................................2 41
Disconnecting and removing the
st ar ter battery.................................... 239
Jump -star ting (vehicle)....................... 237
Ke y...................................................... .50
No tes (vehicle)................................... 235
Re mo tecontrol (s tationary heat‐
ing/ventilation).......................... 129, 13 3
Belt see Seat belt
Belt warning
see Seat belt
Blind Spot Assist Function.............................................. 174
Switching on/of f................................ 174
Sy stem limitations.............................. 174
Bottle holder........................................... 100
Brake ABS (anti-lock braking sy stem)........... 154
Ac tivating/deactivating the HOLD
function.............................................. 16 5
Ac tive Brake Assi st............................. 15 6
Ad aptive brake lights......................... .158
BA S (Brake Assi stSystem)................. 154
Braking with parking brake:................1 38
Downhill gradient............................... 13 8
Driving no tes.............................. 137, 13 8
EBD (Electronic Brakeforce Distri‐
bution)................................................ 15 6
Heavy and light loads........................ .138
HOLD function................................... .165
New brake discs and brake pads/
linings................................................. 13 8
New/replaced brake disks and
brakepads..........................................1 36Re
stricted braking ef fect (salt-trea‐
te dro ads).......................................... .138
Ru nning-in no tes................................ 13 6
We tro ad sur faces.............................. 13 8
Brake Assist System
see BAS (Brake Assi stSystem)
Brake Assistance see BAS (Brake Assi stSystem)
Brake fluid
No tes.................................................. 274
Brakeforce Dist ribution
EBD (Elect ronic Brakeforce Distri‐
bution)................................................ 15 6
Brakes Post-collision brake.............................. 36
Breakdown Changing a whee l............................... 259
Re covering theve hicle.......................2 44
To w starting........................................ 24 6
To wing away (bo thaxles on the
ground )...............................................2 44
To wing away (raised front or rear
axle )................................................... 24 5
Tr ansporting theve hicle..................... 24 5
Ve hicle stuck..................................... .244
Breakdown see Flat tyre
Buttons on the steering wheel .................. 8 C
Camera see Reversing camera
Car wash
see Care
Car wash (care)...................................... 227
Car-to-X-Communication Displaying hazard warnings................ 204
Care Automatic car wash............................ 227
Carpe t................................................ 230
Displ ay............................................... 230
Exterior lighting.................................. 229
High-pressure cleaner........................ 227
Instrument clu ster.............................. 230
Matt finis h.......................................... 228
Pa int.................................................. .228
Pla stic trim........................................ .230
Re alwo od/trim elements.................. 230
Re versing camera.............................. .229
Re versing camera/360° Camera....... 229
Ro of lining..........................................2 30 Index
313