2021 MERCEDES-BENZ V-CLASS MPV belt

Symbols
..................................................... 4At
agl ance ................................................. 6
Cockpit ........................................................ 6
Indica tor and warning lamps ...................... .7
St eering wheel with buttons ........................ 8
Centre console ............................................ 9
Overhead control panel ............................. 13
Door control panel .................................... .14Digital Operating Instructions
...............15
Calling up the Digital Operating
Instructions ............................................... 15Genera
l notes.......................................... 16
Environmental pr otection ........................... 16
Ta ke -ba ckof end-of-life vehicles ................16
Mercedes-Benz GenuineParts .................... 16
Information about attachments, add-
on equipment, ins tallations and con‐
ve rsions .................................................... .17
Operating Instructions ...............................17
Operating saf ety ........................................ 18
Declarations of conformity ........................ 19
Diagno stics connection ............................ .21
No tes on changes tothe engine output ..... 22
Qualified specialist workshop .................... 22
Ve hicle registration ................................... 22
Cor rect use of theve hicle .........................23
Information on the REA CHdirective .......... 23
No tesfo r persons with electronic med‐
ical aids .....................................................23
Implied warranty ........................................ 24
QR codes forre scue card .......................... 24
Data storage ..............................................24
Copyright .................................................. .26Occupant saf
ety...................................... 27
Re stra int sy stem ........................................27
Seat belts .................................................. 28
Airbags ...................................................... 31
PRE-SAFE ®
Sy stem .................................... 36
Au tomatic measure s after an accident ...... 36
Safely transporting children in the
ve hicle .......................................................37
No tes on pets in theve hicle ......................48 Opening and closing
...............................49
Ke y ............................................................ 49
Doors ........................................................ .51
Sliding door ............................................... 54Electric sliding door ...................................
54
Ta ilgate ...................................................... 58
Side window .............................................. 61
Pa norama sliding sunroof .......................... 63
Anti-theft pr evention ................................. 66 Seats and
stowage .................................. 69
No tes on the cor rect driver's seat posi‐
tion ............................................................ 69
Seats ........................................................ .69
St eering wheel ...........................................96
St ow age areas .......................................... .96
Fo lding table .............................................. 98
Information about the bottle holder ......... 100
Cup holders ............................................ .101
Ashtr ayand cigar ette lighter .................... 101
Soc kets .................................................... 102
Switching there frigerator box in the
centre console on and off ........................ 104
No tes on attaching the iPad ®
.................. 104 Light and vision
.................................... 105
Exterior lighting ....................................... 105
Ad justing the interior lighting ...................1 11
Changing bulbs ........................................ 111
Wi ndsc reen wipers ................................... 11 6
Mir rors ..................................................... 11 8
Operating sun visors ................................ 11 9 Climate control
..................................... 12 0
Overview of climate contro l systems .......1 20
Operating clima tecontrol sy stems ..........1 22
Operating air vents .................................. 12 6
Au xilia ryheating ...................................... 12 6 Driving and pa
rking .............................. 13 6
Driving .................................................... .136
Manual transmission ................................ 141
Au tomatic transmission ........................... 14 2
All-wheel drive ........................................ .146
AIRMATIC ................................................ 14 6
Re fuelling ................................................ .147
Pa rking .................................................... 15 0
Driving and driving sa fety sy stems ..........1 53
Tr ailer operation ...................................... .176 Instrument clus
ter and on-board
co mp uter ............................................... 18 0
No tes on the instrument clus ter and
on-board computer .................................. 180
Overview of the instrument clus ter .......... 180 2
Contents

1
00BB ESP®
OFF →
302
2 00E5 ESP®
→
302
3 00BA Distance warning →
307
4 00CC Powe rst eering →
307
5 003E003D Turn signal lights →
106
6 0024 Parking brake (yellow) →
302
7 0025 ABS →
302
8 00B9 Engine diagnostics →
307
9 0028 Preglow
A 0024 Parking brake (red) →
302
B 004D Brakes (red) →
302
C 00AC Coolant →
307
D 004D Brakes (yellow) inopera‐
tive E
0075 Restra int sy stem →
302
F 00E9 Seat belt →
306
G 0057 High beam →
106
H 0058 Low beam →
105
I 00B4 Reser vefuel →
307
J 0060 Standing lights and
licence plate and instrument
lighting →
105
K 005E Rear fog light →
106
005A Inoperative
L 0077 Tyre pressure monitoring
sy stem →
309
Cor responding messages may
also be shown on the multi‐
function displa y. →
279 At
aglance – Indicator and warning lamps 7

Environmental pr
otection
+ ENVIRONMENTAL
NOTEEnvironmental
damage due tooperating conditions and
personal driving style The pollutant emission of
theve hicle is
directly related totheve hicle's operation.
Operate theve hicle in an environmentally
re sponsible manner tomake a contribution to
environmen tal pr otection. Todo this, obser ve
th efo llowing recommendations on opera ting
conditions and your personal driving style.
Operating conditions: #
Make sure that the tyre pressures are
alw ays cor rect. #
Do not transport any unnecessa ry
we ight (e.g. a roof rack which is no lon‐
ge rre qu ired). #
Obser vethe service inter vals.
A regularly serviced vehicle will contri b‐
ute toenvironmen tal pr otection. #
Always ha vemaintenance workcar ried
out at a qualified specialist workshop.
Pe rsonal driving style: #
Do not depress the accelera tor pedal
when starting the engine. #
Do not warm upthe engine while sta‐
tionar y. #
Drive carefully and maintain a su fficient
dis tance to ot hervehicles. #
Avoid frequent, sudden acceleration and
braking. #
Shift gears in good time and use each
ge ar only up to00C3 of its maximum
engine speed. #
Switch off the engine in stationary traf‐
fi c, e.g. use the ECO start/ stop func‐
tion. #
Drive in a fuel-ef ficient manne r.Pay
attention tothe ECO display for a fuel-
ef ficient driving style. Ta
ke -back of end-of-life vehicles
EU countries onl y:
Mercedes-Benz will take back your end-of-life
ve hicle for environment-friendly disposal in accordance with
the European Union (EU) End-Of-
Life Vehicles Directive.
A network of vehicle take -ba ckpoints and dis‐
mantlers has been es tablished foryo uto return
yo ur vehicle. You can lea veit at any of these
points free of charge . This makes an impor tant
contribution toclosing there cycling circle and
conserving resources.
Fo r fur ther information about there cycling and
disposal of end-of-life vehicles, and theta ke -ba ck
conditions, please visit the national
Mercedes-Benz website foryo ur countr y. Mercedes-Benz GenuineParts
+ ENVIRONMENTAL
NOTEEnvironmental
damage caused bynot using recycled
re conditioned components Mercedes‑Benz
AGoffers recycled recondi‐
tioned components and pa rts with the same
qu ality as new parts. The same entitlement
from the implied warranty is valid as for new
parts. #
Recycled reconditioned components
and pa rts from Mercedes‑Benz AG. *
NO
TEImpairment of the operating ef fi‐
ciency of there stra int sy stems from
ins talling accessory parts or from repairs
or we lding Airbags and seat belt
tensioners, as well as
control units and sensors forth ere stra int
sy stems, may be ins talled in thefo llowing
areas of your vehicle:
R doors
R door pillars
R door sills
R seats
R cockpit
R instrument clus ter
R centre console #
Do not ins tall accessories such as audio
sy stems in these areas. #
Do not car ryout repairs or welding. #
Have accesso ryparts retrofitted at a
qu alified specialist workshop. 16
General no tes

Only ha
verepairs and maintenance workinthe
area of thefo llowing components car ried out by a
qu alified specialist workshop:
R vehicle components car rying live voltage
R transmission aerials
R multimedia sy stem and sound sy stem
If yo u ha veany queries or suggestions, consult a
qu alified specialist workshop. Implied
warranty
* NO
TEDama getotheve hicle arising from
violation of these operating instructions. Damage
totheve hicle can arise from viola‐
tion of these operating instructions.
Such damage is not co veredby either the
Limited Warranty or the new or used-vehicle
wa rrant y. #
Obser vethe instructions in these oper‐
ating instructions on proper operation
of your vehicle as well as rega rding pos‐
sible vehicle damage. QR codes
forre scue card
The QR code sticke rs are af fixe dto the B-pillar on
th e driver's and co-driver's side. In theeve nt of
an accident, emergency services can use the QR
code toquickly de term ine the cor responding res‐
cue card foryo ur vehicle. The cur rent rescue card
contains, in compact form ,th e most impor tant
information about your vehicle e.g. thero uting of
electric cables.
Fu rther information can be obtained at https://
www.mercedes-benz.de/qr-code. Data
storage Data processing in
theve hicle Electronic control units
Electronic control units are
fitted in your vehicle.
Control units process data which, forex ample,
th ey receive from vehicle sensors, generate
th emselves or exch ange between themselves.
Some contro l units arerequ ired forth e safe oper‐
ation of your vehicle, some assist you when driv‐
ing, such as driver assis tance sy stems, while oth‐
ers enable comfort or inf otainment functions. The
following pr ovides you with general informa‐
tion rega rding data processing in theve hicle.
Ad ditional information rega rding exactly which
data in your vehicle are collected, sa ved and
transmit tedto third parties, and for what pur‐
pose, can be found in the information directly
re lated tothe functional characteristics in ques‐
tion in their respective operating instructions.
This information is also available online and,
depending on theve hicle equipment, digitally.
Pe rsonal data
Every vehicle is identified bya unique vehicle
identification number. Depending on the count ry,
th is vehicle identification number can be used by,
fo rex ample, go vernmental authorities todeter‐
mine the identity of theow ner. The reare other
possibilities for using data collected from the
ve hicle toidentify theow ner or driver, su chas
th e licence plate number.
Therefore, data generated or processed bycon‐
trol units may be attributa bletoa person or,
under cer tain conditions, become att ributable to
a person. Depending on which vehicle data are
av ailable, it may be possible tomake inferences
about, forex ample, your driving behaviour, your
location, your route or your use pat tern s.
Legal requirements rega rding the disclosure
of data
If legally requ ired todo so, manufacturers are, in
individual cases, legally obliged toprov ide gov‐
ernmental entities, upon request and tothe
ex tent requ ired, data stored bythe manufacturer.
Fo rex ample, this may be the case during the
in ve stigation of a criminal of fence.
Go vernmental entities are themselves, in individ‐
ual cases and within the applicable legal frame‐
wo rk, authorised toread out data from theve hi‐
cle. In the case of an accident, information that
can help with an in vestigation can, therefore, be
ta ke n from the airbag cont rol unit, forex ample.
Operational data in theve hicle
This is data rega rding the operation of theve hi‐
cle, which ha vebeen processed bycontrol units.
This includes thefo llowing data, forex ample:
R vehicle status information such as the speed,
longitudinal acceleration, lateral acceleration,
number of wheel revo lutions or thefast ened
seat belts display
R ambient conditions, such as temp erature, rain
sensor or dis tance sensor 24
General no tes

Re
stra int sy stem Pr
otection pr ovided bythere stra int sy stem The
restra int sy stem includes thefo llowing com‐
ponents:
R Seat belt sy stem
R Airbags
R Child restra int sy stem
R Child seat securing sy stems
The restra int sy stem can help pr eventtheve hicle
occupants from coming into contact with parts of
th eve hicle interior in theeve nt of an accident. In
th eeve nt of an accident, there stra int sy stem can
also reduce thefo rc es towhich theve hicle occu‐
pants are subjected.
Only a seat belt which is worncor rectly can pro‐
vide the intended le vel of pr otection. Depending
on the de tected accident situation, seat belt ten‐
sioners and/or airbags supplement the pr otec‐
tion of fere dby a cor rectly wornseat belt. Seat
belt tensioners and/or airbags are not depl oyed
in eve ryaccident.
In order forth ere stra int sy stem toprov ide the
intended le vel of pr otection, each vehicle occu‐
pant must obser vethefo llowing information:
R Fasten seat belts cor rectl y.
R Sit in an almost up right seat position with
th eir back against the seat backrest.
R Sit with their feet resting on thefloor, if possi‐
ble.
R Always secure persons under 1.50 m ta ll in
an additional restra int sy stem suitable for
Mercedes-Benz vehicles.
Ho wever,no sy stem available today can com‐
ple tely eliminate injuries and fata lities in every
accident situation. In particular, the seat belt and
airbag general lydo not pr otect against objects
penetrating theve hicle from the outside. It is also
not possible tocomple tely rule out therisk of
injury caused bythe airbag deploying. Limited pr
otection pr ovided bythere stra int
sy stem &
WARNING Risk of injury or death dueto
modifications tothere stra int sy stem
Ve hicle occupants may no longer be pr otec‐
te d as intended if alterations are made tothe
re stra int sy stem. #
Never alter the parts of there stra int
sy stem. #
Neverta mp er with the wiring or any
electronic component parts or their
software. If it is necessary
toadjust theve hicle toaccom‐
modate a person with disabilities, con tact a quali‐
fi ed specialist workshop.
Mercedes-Benz recommends that you on lyuse
driving aids which ha vebeen appr oved specifi‐
cally foryo ur vehicle byMercedes-Benz. Re
stra int sy stem functionality When
the ignition is switched on, a self-test is
per form ed, during which the0075 restra int sys‐
te m wa rning lamp lights up. It goes out no later
th an a few seconds af terth eve hicle is star ted.
The components of there stra int sy stem are then
functional. Re
stra int sy stem malfunction A malfunction has occur
red in there stra int sys‐
te m in thefo llowing cases:
R The 0075 restra int sy stem warning lamp does
not light up when the ignition is switched on.
R The 0075 restra int sy stem warning lamp
lights up continuously or repeatedly during a
journe y. &
WARNING Risk of injury duetomalfunc‐
tions in there stra int sy stem
Components in there stra int sy stem may be
activated unintentionally or not deploy as
intended in an accident. #
Have there stra int sy stem checked and
re paired immediately at a qualified spe‐
cialist workshop. Fu
nction of there stra int sy stem in an acci‐
dent How
there stra int sy stem works is de term ined by
th e se verity of the impact de tected and the type
of accident anticipated:
R frontal impact
R rear impact
R side impact Occupant saf
ety27

The activation
thre sholds forth e components of
th ere stra int sy stem are de term ined based on the
ev aluation of the sensor values measured at vari‐
ous points in theve hicle. This process is pre-
em ptive in nature. The triggering/deployment of
th e components of there stra int sy stem should
ta ke place in good time at thest art of the colli‐
sion.
Fa ctors whi chcan only be seen and measured
af te r a collision has occur red cann otplay a deci‐
sive role in airbag deployment. Nordothey pro‐
vide an indication of airbag deployment.
The vehicle may be deformed significantly with‐
out an airbag being deplo yed. This is the case if
only parts which are relatively easily deformed
are af fected and thera te ofvehicle deceleration
is not high. Con versely, an airbag may be
deplo yedeve nth ough theve hicle suf fers only
minor deformation. If very rigid vehicle parts,
such as longitudinal members, are hit, theve hicle
deceleration may be high enough forth is to hap‐
pen.
Depending on the de tected deployment situation,
th e components of there stra int sy stem can be
activated or deplo yed independently of each
ot her:
R Seat belt tensioner: frontal impact, rear
impact, side impact
R Driver's airbag, front passenger airbag: frontal
impact
R Side airbag: side impact
R Window airbag: side impact, frontal impact
The co-d rive r airbag can only be depl oyed in the
ev ent of an accident if thePA SSENGER AIR BAG
OFF indicator lamp is off. If the co-driver seat is
occupied, make sure, bo thbefore and during the
jou rney ,th at thest atus of the co-driver airbag is
cor rect (/ page 34). &
WARNING Risk of burn s from hot airbag
components
The airbag parts are hot af ter an airbag has
been deploy ed. #
Do not touch the airbag parts. #
Have a deplo yed airbag replaced at a
qu alified specialist workshop as soon as
possible. Mercedes-Benz
recommends that you ha vethe
ve hicle towe dto aqu alified specialist workshop
af te r an accident. Take this into account, particu‐ larly if a seat belt
tensioner is trig gered or an air‐
bag deplo yed.
If th e seat belt tensioners are trig gered or an air‐
bag is deplo yed, you will hear a bang, and a small
amount of powder may also be released:
R the bang will not generally af fect your hear‐
ing.
R ingeneral, the powder released is not hazard‐
ous tohealth but may cause short-term
breathing dif ficulties topersons suf fering
from as thma or other pulmonary conditions.
Pr ov ided it is safe todo so, lea vetheve hicle
immediately or open the window in order to
pr eve nt brea thing dif ficulties. Seat belts
Pr
otection pr ovided bythe seat belt Alw
aysfast enyour seat belt cor rectly before
st arting a journe y.Only a seat belt which is worn
cor rectly can pr ovide the intended le vel of pr otec‐
tion. &
WARNING Risk of injury or death dueto
incor rectly fastened seat belt
If th e seat belt is not worncor rectl y,it cannot
per form its intended pr otective function.
In addition, an incor rectly fastened seat belt
can also cause injuries, forex ample, in the
eve nt of an accident or when braking or
ch anging direction sudden ly. #
Always ensure that all vehicle occupants
ha ve their seat belts fastened cor rectly
and are sitting properl y. Alw
ays obser vethe instructions about the cor rect
driver's seat position and adjusting the seat
(/ page 69).
In order forth e cor rectly wornseat belt topro‐
vide the intended le vel of pr otection, each vehicle
occupant must obser vethefo llowing information:
R The seat belt must not be twis ted and must fit
tightly and snu gly across the body.
R The seat belt must be routed across the
centre of the shoulder and as low down
across the hips as possible.
R The shoulder section of the seat belt should
not touch your neck nor be routed under your
arm or behind your bac k. 28
Occupant saf ety

R
Avoid wearing bulky clo thing, e.g. a winter
coat.
R Push the lap belt down as far as possible
across your hips and pull tight with the shoul‐
der section of the belt. Ne verro ute the lap
belt across your abdomen.
Pregnant women must also take particular
care with this.
R Neverro ute the seat belt across sharp, poin‐
te d, abrasive or fragile objects.
R Only one person should use each seat belt at
any one time. Infants and children must ne ver
tr ave l sitting on the lap of a vehicle occupant.
R Never secure objects with a seat belt if the
seat belt is being used byone of theve hicle's
occupants. Alw ays obser vethe instructions
fo r loading theve hicle when securing objects,
luggage or loads (/ page212).
Also ensu rethat no objects, e.g. a cushion,
are ever placed between a person and the
seat.
If ch ildren are tr avelling in theve hicle, alw ays
obser vethe instructions and saf ety no tes on
"Children in theve hicle" (/ page37). Limi
tations of the pr otection pr ovided bythe
seat belt &
WARNING Risk of injury or death dueto
incor rect seat position
The seat belt will not of ferth e intended le vel
of pr otection if you ha venot mo vedth e seat
backrest toan almost vertical position.
In particular, you may slip under the seatbelt
and injure yourself. #
Adjust the seat properly before begin‐
ning your journe y. #
Always ensure that the seat backrest is
in an almost vertical position and that
th e shoulder section of your seat belt is
ro uted across the cent reofyour shoul‐
der. &
WARNING Risk of injury or death when
additional restra int sy stems are not used
fo r persons with a smaller stature
Pe rsons under 1.50 m tall cannot wearthe
seat belt cor rectly wi thout a suitable addi‐
tional restra int sy stem. #
Always secure persons under 1.50 m
ta ll in a suitable restra int sy stem. &
WARNING Risk of injury or death dueto
damaged or modified seat belts
Seat belts cann otprov ide pr otection in the
fo llowing situations:
R the seat belt is damaged, has been modi‐
fi ed, is extremely di rty, bleached or dyed
R the seat belt buckle is damaged or
ex treme lydirty
R modifications ha vebeen made tothe seat
belt tensioner, seat belt anchorage or seat
belt retractor
Seat belts may su stain non-visible damage in
an accident, e.g. due toglass splin ters.
Modified or damaged seat belts could tear or
fa il in theeve nt of an accident, forex ample.
Modified seat belt tensioners could acciden‐
ta lly trigger or failto function as intended. #
Never modify the seat belt sy stem, for
ex ample the seat belt, seat belt buckle,
seat belt tensioner, seat belt anchorage
and seat belt retractor. #
Makesure that the seat belts are
undamaged, not wornand clean. #
Always ha vethe seat belts checked
immediately af ter an accident at a quali‐
fi ed specialist workshop. Mercedes-Benz
recommends that you use seat
belts which ha vebeen appr ovedfo ryo ur vehicle
by Mercedes-Benz. &
WARNING Risk of injury or death from
deplo yedpy rotech nic seat belt tension‐
ers
Py rotech nic seat belt tensioners that ha ve
been deplo yed are no longer operational and
are unable toper form their intended pr otec‐
tive function. #
Therefore, ha vedeplo yedpy rotech nic
seat belt tensioners immedia tely
re placed at a qualified specialist work‐
shop. Mercedes-Benz
recommends that you ha vethe
ve hicle towe dto aqu alified specialist workshop
af te r an accident. Occupant saf
ety29

*
NO
TEDama gecaused bytrapping the
seat belt If an unused seat belt is not fully
retracted, it
may become trapped in the door or in the
seat mechanism. #
Always ensure that an unused seat belt
is fully retracted. Fa
stening and adjust ing seat belts If
th e seat belt is pulled quickly or sharpl y,the
seat belt retractor lo cks. The seat belt stra p can‐
not be pulled out any fur ther. #
Always engage seat belt tongue 2ofthe
seat belt into seat belt buckle 1ofthe cor‐
re sponding seat. #
Press and hold the seat belt outlet release
and slide seat belt outlet 3into the desired
position. #
Let go of the seat belt outlet release and
ensure that seat belt outlet 3locksinto
position.
% Only a seat belt which is
worncor rectly can
pr ov ide the intended le vel of pr otection.
Obser vethe no tes on fastening the seatbelt
(/ page 28).
Ve hicles with automatic co-driver airbag
shutoff:
* NO
TEDepl oyment of the seat belt ten‐
sioner and side impact airbag when the
front passenger seat is unoccupied If
th e seat belt tongue is engaged in the seat
belt buckle of the unoccupied front passenger
seat, the seat belt tensioner and the side impact airbag may also deploy in
theeve nt of
an accident along with other sy stems. #
Only one person should use each seat
belt at any one time. Ve
hicles without automatic co-driver airbag
shutoff:
* NO
TEDepl oyment of the seat belt ten‐
sioner when the front passenger seat is
unoccupied If
th e seat belt tongue is engaged in the seat
belt buckle of the unoccupied front passenger
seat, the seat belt tensioner may also depl oy
in theev ent of an accident along with other
sy stems. #
Only one person should use each seat
belt at any one time. Seat belt adjustment function
Ve
hicles with PRE-SAFE ®
:af te r a front seat belt
has been fastened, the automatic seat belt
adjustment may apply a cer tain tigh tening forc e.
Do not hold onto the seat belt while it is adjust‐
ing.
Yo u can activate and deactivate the seat belt
adjustment function using the multimedia sy stem
(/ page 30). Ac
tivating or deactivating the seat belt
adjustment using the multimedia sy stem Multimedia sy
stem:
4 © 5
Settings 5
Vehicle #
Activate or deacti vate Belt adjustment . Re
leasing the seat belts #
Press there lease button in the seat belt
buckle and guide the seat belt back with the
seat belt tongue. Fu
nction of the seat belt warning sy stem for
driver and co-driver The
00E9 seat belt warning lamp in the Instru‐
ment Display reminds youth at all vehicle occu‐
pants must fastentheir seat belts cor rectl y.
A wa rning tone may also sound. 30
Occupant safe ty