2021 MERCEDES-BENZ EQB SUV phone

R
Am essa gewitha cciden tdataist ransmit ted
to thee mer gency call centre.
The SOS button in theo verhead control panel
0ashes until thee mer gency call is /nished.
If no connectio ncanbe made tothep ublic emer-
ge ncy services, acorresponding message
appear sinthe displa y. #
Dial thee mer gency number 112 or an app ro-
priat elocal emer gency call number on your
mobile phone.
If an emer gency call ha sbeeninitia ted:
R Remain in thev ehicleift heroad and tra1c
conditions permit youtodosou ntilavoice
connectio nisestablished wit hthe emer gency
call centre.
R Ontheb asis of thec all, thee mer gency call
centr edecides wh ether it is necessar ytocall
re scue teams and/or thep olice tothea cci-
dent site. R
If no vehicle occupan tanswers, an ambulance
is sent tothev ehiclei mmediatel y. T
T
r
rigg
igg er
ering am anual emerg
ing am anual emerg ency call
ency call #
T Tou se t
ou se t he SOS butt he SOS butt on in t
on in theov
he overerhead con-
head con-
tr
tr ol panel:
ol panel: presstheS OS button at least one
second long (/ page278). #
T
T ou se v
ou se v oice contr
oice contr ol:
ol:use theL INGU ATRO NIC
vo ice commands .
The emer gency call ha sbeenm ade:
R Avoice connectio nisestablished wit han
emer gency call centre.
R Remain in thev ehicleift heroad and tra1c
conditions permit youtodosou ntilavoice
connectio nisestablished wit hthe emer gency
call centre.
R Ontheb asis of thec all, thee mer gency call
centr edecides wh ether it is necessar ytocall re
scue teams and thep olice tothea ccident
site.
R Am essag ewitha ccident dat aistransmitted
to thee mer gency call centre.
If no connectio ncanbe made tothep ublic emer-
ge ncy services, acorresponding message
appear sinthe medi adispla y. #
Dial the1 12 emer gency number or thea ppro-
priat elocal emer gency call number on your
mobile phone. Emerg
Emerg
ency call syst
ency call syst em dat
em datatr
atransmission
ansmission Fo
rb otht he Mercedes-Benz emer gency call sys-
te masw ell asthe1 12 emer gency call system (EU
eCall) dat aistrans ferred totheM ercedes-Benz
emer gency call centr eorthe public emer gency
service scallc entre.
Depending on thee mer gency call system
(/ page287) activated di.eren tdataist ransmit-
te dtot he appropriat eemer gency call centre. 290
290
MBUX multimedia system

Symbol
Symbol
DesignationF
Designation Function
unction
Z SettingsS electtomak esettings.
© HomeSelecttoretur ntot he home screen.
j MessagingS electtocall up messaging.
2 Full screen Selecttoswitc htof ull sc reen mode. The
following functions and settings ar eavailable
in them edia menu:
R Connecting extern al dat astora ge media with
th em ultimedia system (e.g. using USB or
Blue tooth ®
)
R Playing ba ckaudio or video /les
R Streamin gonline music A
A
ut
ut hor
hor isin gaB luet
ising aBluet ooth
oo th®
®
audio de
audio de vice f
vice for media
or media
pla
pla yback
yback R
R
eq
eq uir
uir ements:
ements:
R Bluetoo th®
is activated on them ultimedia sys-
te ma nd audio equipment.
R The audio equipment supports theB luetooth ®
audio pro/les A2D Pand AVRC P.
R The audio equipment is "visible "for other devi-
ces. Multimedia system:
4 © 5
Media 5
Bluetooth 5
ª
Wi th Blue tooth ®
audio ,you can pla ybackm usic
/les from an extern al dat astora ge medium, e.g.
yo ur smartphone, using theM BUX multimedia
system. #
Topla yb acka udio /les using them ultimedia
system, authorise thee xternal dat astora ge
mediu mont he MBUX multimedia system.
A
A ut
ut hor
hor isin gane
ising anewBluet
wB luet ooth
oo th®
®
audio de
audio de vice
vice #
Select Connect new device . MBUX multimedi
asystem
295
295

#
Select an audi odevice.
Au thorisation starts. Acode is displa yedon
th em ultimedia system and on them obile
phone. #
Ifth ec odes ar eidentical, con/ rmonthe
audio equipment. #
Select Only as Bluetooth audi odevice .
The Blu etoo th®
audio equipment is connected
wit hthe multimedia system.
Connecting pre
Connecting pre viousl
viouslyaut
ya uthor
hor ised Bluet
ised Bluet ooth
oo th®
®
audio eq
audio eq uipment
uipment #
Select aBluet oo th®
audio device from thel ist.
The connection is being established. Ov
Ov
er
ervie
vie woft
woft he symbols and function sint
he symbols and function sinthe r
he radio menu
adio menu Symbol
Symbol
DesignationF
Designation Function
unction
© HomeSelecttoretur ntot he home screen.
j MessagingS electtocall up messaging.
û/ü Skipforw ards/bac kS electtoskip tothen extortot he previous station. 296
296
MBUX multimedia system

#
Adapty our driving style accordingl yand
driv ecarefull y. #
Do no texceed them aximum speed limit
wit hat yret hat has been repaired using
tyr es ealant. #
Obser vethem aximum permissible speed fora
tyr es ealed wit htyres ealant 80 km/h. #
The stic kerw ithd etails of them aximum per-
missible speed must be a1xed tothei nst ru-
ment clus terw her eitc an be easil yseen by
th ed rive r.
* N NOO TE TE Staining from leakin gtyres ealant ATer use,
excess tyr esealant ma yleak out
from the/ lling hose. #
Therefore, place the/ lling hose in the
plastic bag that containe dthe TIREFIT
kit. +
ENVIR
ENVIR
ONMENT
ONMENT AL NO
AL NOTE
TEEnvironmental
pollutio ncaused byenvironmentall yirre-
sponsible disposal Ty
re sealan tcontains pollu tants. #
Have thet yres ealant bottle disposed of
professionall y,e.g. at aMercedes-Benz
Service Centre. #
Stow thet yres ealant bottle, thet yrei n0ation
compressor and thew arnin gtriangle. #
Pull awa
Pull awayimmediat
yi mmediat ely.
el y. #
Stop drivin gaTer appr oximatel yten minu tes
and checkt he tyr epressur eusing thet yre
in0ation compressor.
The tyr epressur emust no wbeatl east
130 kP a(1.3 bar/19 psi). &
W WARNING
ARNING Risk of accident due tothe
speci/ed tyr epressur enotbein gattained
If th es peci/ed tyr epressur eisn otreached,
th et yreist oo badl ydamaged. The tyr eseal-
ant canno trepair thet yreint his instance. The brakin
gand driving characteristics ma ybe
gr eatl yimp aired. #
Do no tcontinue driving. #
Consult aquali/ed specialist workshop. Countr
Countr
ies t
ies that hav
hat hav eMer
eM ercedes-Ben zSer
cedes-Ben zService24h:
vice24h:
yo uw ill /n dastickerw itht he telephone number,
e.g. on theB ‑pillar on thed rive r's side. #
Correct thet yrep ressur eifitiss till at least
130 kP a(1.3 bar/19 psi). See thet yrep res-
sur etable on thef uel /ller 0ap forv alues.
Incr
Incr easing t
easing t he tyr
he tyrepr
epressure
essure #
Switc hont he tyrein0ation compressor.
Decr
Decr easing t
easing t he tyr
he tyrepr
epressure
essure #
Remo vethet yres ealant bottle from thet yre
in0ation compressor. #
Inser tthe /lle rhose in thes ocketoft he tyre
in0ation compresso rand tur nitaq uartert urn
clockwise. Breakdown assistance
321
321

1
Rear roof area
On vehicles wit hapanoramic sliding sunroof ,/t-
ting an aerial is no tpermitted.
Use Tech nica lSpeci/cation ISO/T S2160 9(Road
Ve hicles –"EMC sfor installation of aTermar ket
ra dio frequency transmittin gequipment") when
re tro/tting two- wayradios. Compl ywitht he legal
re qu irements ford etachable parts. If
yo ur vehicle has /ttings fort wo -way radio equip-
ment, use thep owe rsuppl yand aerial connectors
pr ov ided in thep re-ins tallation. Obser vethem an-
ufacturer's supplements when /tting.
T
T w
w o-wa
o-wa yr
yradio tr
adio tr ansmission output
ansmission output
The maximum transmission output (PEAK) at the
base of thea erial must no texceed thev alues in
th ef ollowing table.
Fr
Fr eq
eq uency band and maximum tr
uency band and maximum tr ansmission out-
ansmission out-
put
put F
F
r
req
eq uency band
uency band Maximum tr
Maximum transmis-
ansmis-
sion output
sion output
2mf requ ency band
144-174 MHz 50 W
Te rrestrial Trunked
Ra dio (TETRA)
380 -460 MHz 10 W
70 cm frequency band
430 -470 MHz 35 W F F
r
req
eq uency band
uency band Maximum tr
Maximum transmis-
ansmis-
sion output
sion output
Tw o-w ayradio
2G 2W
Tw o-w ayradio
3G/4G/5G 0.5 W The
following devices can be used in thev ehicle
without restrictions:
R two- wayradios wit hamaximum transmission
output of up to100 mW
R two-w ayradios wit htransmitter frequencies in
th e3 80 -420 MHz frequency band and a
maximum transmission output of up to2W
(TETRA)
R mobile phones (2G/3G/4G/5G)
Ther eareno restriction swhenp ositioni ngthe
aerial on theo utside of thev ehiclef orthef ollo w-
ing frequency bands:
R TETRA
R 2G/3G/4G/5G Te
ch nica ldata
349
349

A
A
ctiv
ctiv eSer
eS ervice Sy
vice Sy st
stem PL
em PL US
US
see AS SYST PLUS
A
A ctiv
ctiv eSpeed Limi tAssist
eS peed Limi tAssist
Display.................................................. .211
Fu nction................................................ 211
A
A ctiv
ctiv eSt
eSt eer
eering Assist
ing Assist
Ac tivating/deactivating.......................... 215
Ac tiveE mer gency Stop Assist................ 215
Fu nction................................................ 213
System limits......................................... 213
A
A dap
dap tiv
tivebr
ebr ak
akel ights
el ights .................................... 202
A
A dap
dap tiv
tivecr
ecr uisec ontr
uis ec ontr ol
ol
see ActiveD istance Assist DISTRONIC
A
A dditional door lock
dditional door lock ....................................... 82
ATer
ATer -sales
-sales ser
service
vice
see ASS YSTP LUS
Air conditioning menu
Air conditioning menu Calling up.............................................. 152
Air dis
Air distr tribution
ibution
Setting................................................... 151
Setting (MBU Xmultimedia system)......... 153
Air inlet
Air inlet
see Air-water duct Air pr
Air pr
essure
essure
see Tyre pressure
Air v
Air v ents
ents
Ad justing (front).................................... .156
Ad justing (rear)...................................... 156
Air v
Air v ents
ents
se eA irve nts
Air
Air -conditioning syst
-conditioning syst em
em
see Climat econt rol
Air
Air -r
-recir
ecir culatio nmode( with
culatio nmode( with /ne
/ne
par
par ticle
ticle pr
pre/lt
e/lt er)
er).......................................... 153
Air
Air -w
-wat
ater duct
er duct
Ke eping free.......................................... 305
Airbag
Airbag Activation................................................ 44
Fr ont airbag (driver ,fro nt passenger)........ 49
Installation locations................................ 49
Knee airbag............................................. 49
Overview.................................................. 49
PA SSENGE RAIRBA Gi ndicator la mps...... 53
Pr otection................................................ 50
Re duced pr otection.................................. 51
Side airbag.............................................. 49
Wi ndo wairbag......................................... 49 Air0
ow
Air0ow
Setting................................................... 151
Alar Alar msyst
ms ystem
em
se eA TA(anti-theT alar msystem)
All-wheel dr
All-wheel dr ive
ive
see 4M ATIC
Ambien tlighting
Ambien tlighting
Setting (MBUX multimedia system)........ .142
Andr
Andr oid A
oid A uto
uto
see Smartphone integ ration
Animals
Animals Pets in thev ehicle. ................................... 78
Anti-loc
Anti-loc kbr
kbraking syst
aking syst em
em
see AB S(Anti-loc kBraking System)
Anti-skid c
Anti-skid c hains
hains
see Sn owchains
Anti-t
Anti-theT heTprot
pr otection
ection
Ad ditional door loc k................................. 82
Immobiliser.............................................. 99
Anti-t
Anti-theT heTprot
pr otection
ection
see ATA (anti-theT alar msystem) 420
420
Index

Anticipat
Anticipat
or
oryo ccupant pr ot
yo ccupan tprot ection
ection
see PRE-SAFE ®
(anticipator yoccu-
pant pr otection)
see PRE-SAFE ®
PLUS (anticipatory
occupant pr otection plus)
Apple CarPlay
Apple CarPlay ®
®
see Smartphone integ ration
Assist
Assist ance syst
ance syst ems
ems
see Driving saf etys ystem
ASS YS
ASS YSTPL
TPL US
US
Batter ydisconnectio nperiod s................ 301
Displaying thes ervice due dat e.............. 300
Fu nction/no tes...................................... 300
Re gula rmaintenanc ework..................... 300
Specia lservice requ irements................. 300
AT
ATA A(anti-t
(anti-theT heTalar
alarmsyst
ms ystem)
em)
Deactivatin gthe alarm...... ..................... 100
Fu nction.................................................. 99
Interior pr otection function.....................1 01
Priming/deactivating interior pr otec-
tion........................................................ 101
Priming/deactivating tow- awa ypro-
te ction................................................... 101
To w- awa yprotection function................. 100 A A
TTENTION ASSIST
TTENTION ASSIST
Function................................................ 202
Setting.................................................. .204
System limitations.................................. 202
A
A tt
tt ention assist
ention assist ant
ant
see ATTENTIO NASSIST
A A ut ut hor
hor isedw
ise dw ork
orkshop
shop
see Quali/ed specialist workshop
A
A ut
ut omati ccar w
omati ccar w ash mode
ash mode
Ac tivating............................................... 306
A
A ut
ut omatic co-dr
omatic co-dr iv
iver airbag
er airbag shut
shuto.
o.
Fu nctio nofc o-driver airbag shuto........... 52
A
A ut
ut omatic dist
omatic dist ancecontr
anc econtr ol
ol
see ActiveD istance Assist DISTRONIC
A
A ut
ut omatic dr
omatic dr iving lights
iving lights ................................ 140
A
A ut
ut omatic fr
omatic fr ont passeng
ont passeng er airbag
er airbagshut
shuto.
o.
PA SSENGE RAIRBA Gi ndicator la mps...... 53
A
A ut
ut omati cmeasur
omati cmeasur es
es aTer
aTer an accident
an accident........... .57
A
A ut
ut omatic mirr
omatic mirr or f
or folding function
olding function
Ac tivating/deactivating.......................... 150
A
A ut
ut omatic tr
omatic tr ansmission
ansmission
Driv eprograms..................................... .167
DY NAMI CSELEC Tswitch....................... 167 Axle load
Axle load
Perm issible............................................ 350 B
B
Bag hook
Bag hook..................................................... 130
B
B AS (Br
AS (Br ak
akeA ssis
eA ssistS yst
tS yst em)
em) ........................... 198
Batt
Batt ery
ery
see High-voltag ebattery
Batt
Batt er
ery( high-v
y( high-v olt
oltag
ageo n-boar
eo n-boar delectr
de lectr ical
ical
syst
syst em)
em)
see High-voltag ebattery
Batt
Batt er
ery( ke
y( key)
y)
Re placing................................................ .81
Batt
Batt er
ery(v
y(v ehicle)
ehicle)
No tes..................................................... 322
Belt
Belt seeS eatb elt
Blind Spo
Blind Spo tAssist
tA ssist
Ac tivating/deactivating.......................... 227
Fu nction................................................ 224
System limi tations.................................. 224
Blow
Blow er
er
see Clima tecont rol Index
421
421

F
F
oil cov
oil cov er
ering
ing
Ra dar and ultrasonic sensor s................. 196
Fr
Fr ee
ee soTw
soTw are
are................................................. 42
Fr
Fr eq
eq uencies
uencies
Mobile phone......................................... 349
Tw o-w ayradio........................................ 349
Fr
Fr ont airbag (dr
ont airbag (dr iv
iver
er ,fr
,fr ont passeng
ont passeng er)
er).............. 49
Fr
Fr ont passeng
ont passeng er seat
er seat
see Seat
F
F uel consump
uel consump tion indicat
tion indicator
or
Calling up.............................................. 169
F
F unction seat
unction seat
see Door control panel
F
F uses
uses
Befor ereplacing afuse.......................... 329
Fu se assignment diag ram. ...................... 329
Fu se bo xinthe engine compartmen t..... .3 30
Fu se bo xinthe front passenger foot-
we ll........................................................ 331
Fu se bo xinthe load compartmen t......... 332
No tes..................................................... 329 G
G
Gar
Gar ag
aged ooro pener
ed ooro pener
Clea ring them emory.............................. 193
Gar
Gar ag
aged oor openers
ed oor openers
Opening/closing thed oor......................1 93
Prog ramming buttons............................. 191
Re solvin gproblems................................ 192
Syn chronising ther olling code................ 192
Genuine par Genuine par ts ts................................................ 22
Gr
Gr oss mass
oss mass.................................................. 350 H
H
Handbr
Handbr ake
ake
see Electric parking brake
Handling c
Handling c har
haract
act er
eris
istics (unusual)tics (unusual) ................ 333
HANDS-FREE A
HANDS-FREE A CCESS
CCESS................................... 90
Hazar
Hazar dw
dwar
arning lights
ning lights................................... 141
Head r
Head r es
estrtraint
aint
Fr ont (adjusting mechanically)................ 110
Re ar (adjusting)..................................... .111
Re ar (removing//tting )........................... 112 Head-up displ
ay
Head-up display
Adjusting brightnes s(on -boar dcom-
puter).................................................... 250
Ad justing displa yelements (on-board
co mp uter).............................................. 250
Care...................................................... 310
Fu nction................................................ 250
Menu (on-boa rdcomputer)..................... 250
Operatin gthe memo ryfunction.............. 117
Setting thep osition (on-boar dcom-
puter).................................................... 250
Switching on/o.....................................2 51
Headlamp Headlamp 0ashing
0ashing........................................ 140
Headlam
Headlam ps
ps
see Automatic drivin glights
Heating
Heating see Climat econtrol
Help call
Help call see Mercedes-Benz emer gency call system
High beam
High beam Activating/deactivating.......................... 140
High-pr
High-pr essur
essurecleaner (car
ec leaner (car e)
e)........................ 307
High-v
High-v olt
oltag
ageb att
eb attery
ery
Cha rgel evel displa y............................... 188 432
432
Index